Why Training Fades After the Event | Joe & Chris

Service MVP Sales Training Podcast with Joe Crisara · Aug 26, 2026 · 29m

In this episode of The Service MVP Podcast, Joe and Chris break down why training results fade and what companies can do to make training actually stick.

In this episode, you'll learn:

✅ The three things every effective training session should include

✅ Why watching a training video isn't enough

✅ Why technicians need to repeat information back

✅ Why role-play is essential

✅ How to prove that someone actually understands the training

✅ The missing step for many companies

✅ How to create real-world training assignments

✅ How to use AI as a training and role-play partner

✅ How owners and…