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50 Ways to Botch Your Layoffs
In this episode of Communication Breakdown, Steve Dowling and Craig Carroll break down two corporate communication failures shaping headlines this week. First, they explore the Wall Street Journal’s catalog of mass-layoff missteps, analyzing why companies keep choosing speed over dignity and how media coverage is normalizing inhumane practices. Then they turn to Marriott’s collapsed partnership with Sonder, where guests were evicted mid-stay with little warning. Steve and Craig examine how a breakdown in partner communication became a direct reputational hit to Marriott and what it reveals…
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