Latest / The Operator's Manual with Fexingo: Daily Decisions, Tactical Wins, and Business Execution
How One Grocery Chain Cut Shrink by 70 Percent With a Single Label Change
Every grocery store loses money to shrink — spoilage, theft, damaged goods — but the standard solutions are expensive cameras and RFID tags. In this episode of The Operator's Manual, Lucas and Luna examine how a regional grocery chain with 147 stores cut shrink by 70 percent across its produce department with one low-cost change: switching to produce labels that displayed only a harvest date instead of a sell-by date. Lucas walks through the psychology of the change, the data on consumer behavior, and the implementation cost of roughly $18,000 per store. Luna pushes back on whether the…
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