Responsible Engineering of Information Systems Based on Generative Artificial Intelligence: An Action Design Research Study at a German Premium Car Manufacturer — Fetzer et al. (2025)
Abstract Generative artificial intelligence (GenAI) is a rapidly evolving field that enables novel and valuable information systems. However, developing GenAI-based information systems poses unique challenges that need to be addressed by researchers and practitioners. This paper proposes a method that supports organizations in the responsible engineering of GenAI-based information systems aimed at improving internal operations and value-creation processes. To develop the method enabling organizations to exploit GenAI’s enormous potential while mitigating associated risks, elaborated action…
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