Latest / Negocios Locales / #185 Espía a tus competidores con GMB everywhere
Transcript
- 0:00Local business. Episode one hundred and eighty- five summer edition. Very good
- 0:21morning to everyone and welcome one more week to local businesses, a weekly podcast
- 0:26where we look for business my local area get more customers and more business thanks
- 0:31to the improvement of your positioning and visibility of Vic Tarnet. And how we
- 0:35do it, then, talking every week about topics as varied as your tab,
- 0:39Google bus profile, your web, intentions, search, user, reviews,
- 0:42tools, digital analytics, links or even artificial intelligence. For those of
- 0:49you who don' t know me. My name is Laura Alfonso and I
- 0:52am a specialist in business with physical establishments and today in this episode one hundred
- 0:58and eighty- five of 17 hours July of two thousand twenty- four.
- 1:00We' re going to keep doing mini summer pills and on this occasion we
- 1:06' re going to talk about a tool that I use a lot to do
- 1:14audits of some of the competitors' chips, although it can also serve me
- 1:18to audit my own date in some respects. And what a tool I'
- 1:19m talking about. I' m talking about the GMB Everywared tool. We
- 1:38started my breware. It is a chron extension that I use very commonly and
- 1:45has different functionalities that we will go on to detail below. On the one
- 1:49hand, when you' re looking for a business, you' re looking
- 1:53for a service category. You can skip the local pack. When you go
- 1:56to the localpack, you select the business and you get that not lets panel
- 2:02accompanied by map. Well, that' s where you start to see the
- 2:06buttons that Gmbabwa shows you. These buttons also appear on the local finder.
- 2:10When you search for a specific category or service, different businesses appear, then
- 2:15these buttons appear in all businesses, in the local finder or also in Google
- 2:20Maps. If you search through this application and what data shows us gmb Brewer.
- 2:27Well, first of all, it informs us of the categories and points
- 2:30out with a star what is the main category that is using that business.
- 2:36This is great when you' re, for example, auditing competitors in your
- 2:39area, because you see what categories they' re using and whether you'
- 2:44re using them or not, so very interesting. It' s already started
- 2:49functionality. Then we found five buttons. The first button is the basic audit
- 2:54button. I think it' s a very great name for the information you
- 2:59give us, but I do accept that the information you give is very useful,
- 3:02but I would call it basic information from the tab. And what information
- 3:06gives us, then, well, it gives us the different data of the
- 3:09business, the address, the web, the phone, the geographic coordinates and
- 3:15then also the unique identifiers of your business. In this case it gives us
- 3:21the play CIB, the newletch Panel IV, the CD NUMBERG and the Business
- 3:27Profield ID. And because these data are important, because when you have any
- 3:30type of complaint or incidence with Google, on many occasions you have to facilitate
- 3:37this encoding and what happens, because if you have suspended the tab, you
- 3:39will not be able to find those numbers, because if the tab does not
- 3:44appear and does not exist, how can it claim. And then you'
- 3:47re starting to have it pretty complicated for Google. Therefore, if you are
- 3:51listening to me and do not have these codes of your business, I recommend
- 3:55that you install this tool and give it to the basic audit so that you
- 4:00already keep this information. We' re going as if it were the keys
- 4:05to your house in this same section. Then he gives you other information,
- 4:08such as links to ask for a review or a link to write a post
- 4:14or. Links, for example, to ask questions in the question and answer
- 4:17section come more links, but I the other links, the truth is I
- 4:21don' t use them. I' ve never found it necessary. But,
- 4:26well, it' s very good that you enter, review it and,
- 4:29perhaps, in your case, in particular, it' s very good
- 4:31to have those links to have shortcuts to different information about your business. And
- 4:36finally, it has the external audit part, which seems to me too grandiose.
- 4:43And then all it does is refer to external tools so that you can
- 4:48analyze information from your website, because, for example, if it is working
- 4:53well at mobile level, if, for example, it has good indicators at
- 4:58speed level as it is working at Eskimo level comes information, for example,
- 5:02with Bull Weed to know what tools that web is using when working. But
- 5:11good is that I already use those tools externally. I don' t need
- 5:16to get in gmb Brewer to meet him. That' s why it'
- 5:18s separate. I' d rather analyze it differently. But it' s
- 5:21useful. As I say to you, the basic audit part to have,
- 5:25for example, the coding or unique identifiers of your business and also those siorcats
- 5:30to reach information that may be useful to you, for example, if you
- 5:33want to ask for a review or want someone to leave you a question,
- 5:38etc, because there you have the links and it can be useful. We
- 5:42have a second button that has been called to ituls, that is, artificial
- 5:46intelligence tools, and the truth is, I haven' t used them very
- 5:50regularly. But, for example, you do have the possibility of being published
- 5:55for Google Business profi, but you can' t put the topic to it.
- 6:00So, in the end, what generates you is a post saying what
- 6:02your business is about and come visit us. Then, also, for example,
- 6:08you have the possibility to give yourself suggestions to answer reviews or also,
- 6:13for example, a description for your business sheet. We need the help of
- 6:16artificial intelligence to do this kind of work, to give us the description of
- 6:20our business, because I don' t think so. But in the end
- 6:25we are in a moment of inflection at the technological level, where artificial intelligence
- 6:30floods everything and of course, all the tools begin to say that they also
- 6:33work with artificial intelligence, as come phenomenal. They work with artificial intelligence.
- 6:38If OS is good and you are interested in this functionality, then perfect.
- 6:42But of course it' s not the core of this tool. Let'
- 6:46s go to the next buttons. It has one more button called teleport.
- 6:51When you clickeneg a map appears there I recommend that you click just where your
- 6:59business is located and begin to analyze the businesses that are around yours. This
- 7:04can be interesting if you' re looking for businesses that can filter yours.
- 7:10Or I remember that chip filtering is the situation where Google decides not to show
- 7:15your business to a user search and shows one that you have nearby. And
- 7:20why Google does that, because Google, what it understands is that it has
- 7:25to show variety of establishments throughout that area. And then let' s not
- 7:30go to two that are attached to the other, for it shows one to
- 7:33five hundred meters or two hundred meters to another and another to two hundred meters,
- 7:36for it shows another. And so it shows variety. Therefore, if
- 7:39you have a very close business, to you a matter of meters and share
- 7:45the same category, that can filter your business. If the other, for
- 7:48example, is more relevant, or Google understands that it is more relevant,
- 7:53then the teleport button can be interesting for this. But what happens that shows
- 7:57you all the businesses that are around you have the same category or not,
- 8:01So, if you are a psychologist and it turns out that it shows that
- 8:07next to you you have an optics, well, it won' t affect
- 8:11you at all, but well, it is interesting for you to have a
- 8:15more or less clear view of what businesses you have around you, if you
- 8:20really want to know if you have businesses that can affect you at the level
- 8:24of chip filtering, because they are very close. To you there you have
- 8:26a very good tool, which is Kojak and this is a new functionality that
- 8:31I find super useful. You do a search for your business and it tells
- 8:37you how many businesses you have nearby in the same category and it also tells
- 8:41you, what is the position of those businesses at the positioning level with respect
- 8:46to yours that that part is great and why Kojak has this information? Because
- 8:50Kojak is a Rand track it is specialized locally that offers detailed branches, that
- 8:54is, maps where it shows the position in the ranking of your business with
- 8:58respect to competitors in a given geographical area. That' s right, with
- 9:05Kojac you' ll have a clear and accurate view of how your company is
- 9:09positioning for which there were relevant ones in your business and will tell you if
- 9:15storm clouds are coming because you have other businesses close to you imagine that suddenly
- 9:20a new business that you didn' t have located appears. With Coya you
- 9:22know for sure, so don' t stay back and discover all the possibilities
- 9:28of Kojac a Rand Tracker to keep the visibility and positioning of your local business
- 9:33under control. Have sex with him. In coyac I go with the last
- 9:41two buttons and these are already for me the jewel of the crown of this
- 9:46tool. One of the buttons is called post oudit and I use it a
- 9:50lot to analyze competitors. Then you press that button. The tool starts to
- 9:56analyze all the publications that were negotiated, in fact, in their Google Business
- 10:00Profile tab in recent months. And then it shows you, on the one
- 10:05hand, an evolution chart of how many posts it has been posting over time
- 10:11and also tells you the average publishing time. For me, that part is
- 10:16very interesting, because that way I see if I have to put a little
- 10:20more pressure on the part of publications on the tab or not if no one
- 10:24is writing, because maybe I don' t have that much urgency to be
- 10:31writing publications every week either. And we' re going with the last button.
- 10:33Well, this one I love is the review audit and super useful to
- 10:39audit competitors. When you press the button depending on whether it has many or
- 10:45fewer reviews, it will take more or less. If you have to stick
- 10:48there, you can' t go to another screen or Google chrom tab because
- 10:52if it doesn' t stop working, then you stay there waiting for me
- 10:56to process the tools. And it also shows you a graph of evolution where
- 11:01you have two axes. On the one hand, a g tells you how
- 11:05many reviews you' ve been getting over time, so there you can see
- 11:11inflection changes and if you suddenly notice that there' s a very fast shift
- 11:16to getting more reviews, you can think of the case of competitors who might
- 11:20be buying reviews. That' s the first axis and then we have the
- 11:24other axis, which is that of evaluating the reviews. And you can see
- 11:28what the average score is getting that business. If, for example, you
- 11:33identify that you count to an increase in reviews, you' re also having
- 11:39an increase in valuation, there you' re almost certainly seeing what it'
- 11:43s like to buy reviews. What happens if there is a peak of increase
- 11:46in reviews, but the rating of reviews is low, because there it is
- 11:52normal that you are encountering an injection of negative reviews. That' s why
- 11:58this part seems to me to be super interesting. I, to audit competitors
- 12:03' businesses, use this tool always because I don' t have access to
- 12:07their tab, but when I need to audit my business tabs, there I
- 12:13do connect directly with Google Business api by fire and get the data and I
- 12:18don' t have to resort to this tool, which works with credits for
- 12:22free. You can only do five audits per month and this means that you
- 12:30can only press five buttons for free, that is, if you press the
- 12:33reviews, the post and the basic audit, you only have one more left.
- 12:41So, if you need to do several audits of her, yes,
- 12:45you have to buy the best basic back, which is a monthly subscription,
- 12:48which I think is from fifteen euros per month, but I tell you that
- 12:52sometimes it is very worth it. So, as you see a very interesting
- 12:56tool that can help you identify categories that you didn' t have to have
- 13:03the information of the identifiers of your business in case you have problems and need
- 13:09to go to Google to help you also to identify possible businesses that are close
- 13:16to you and that can produce filtered tab audit publications and, of course,
- 13:20audit the reviews of competitors that I already tell you that with that graph we
- 13:24see very good trend changes in obtaining reviews and also in valuation issues, which
- 13:30allows us to identify purchase of positive reviews and injections of negative reviews. So
- 13:35what more can you ask for. Well, we finished today' s episode.
- 13:41I hope it has been of interest to you and, of course,
- 13:45if you want to further improve your positioning in my course, get more customers
- 13:50by positioning you in a local business, you have all the information to start
- 13:56shooting and positioning your business with respect to your competitors, and you also have
- 14:01the course of reviews and management of your online reputation, which has been updated
- 14:05this week and comes loaded with value, so that you improve the visibility and
- 14:11conversion of your business and where you can acquire them as Laura Alfonso with barracks,
- 14:16because we finish, gentlemen, as always. Thank you so much for
- 14:20your five- step reviews without comment on Apple Podcast and Spotify. Today I
- 14:24also leave us in Spotif a survey to ask you if you know this tool
- 14:28and if you use it, so you look at counting and if you are
- 14:33not yet subscribed to the local business channel, then come on, you are
- 14:37already late, because if you subscribe to this podcast, you give me more
- 14:41visibility and I can reach more people and we only have the cirre left.
- 14:43But only until next week where we will hear each other again and where,
- 14:48because where the local business is going to be here. Happy Sebana. Thank
- 14:54you very much, or