Shiv Trivedi, Founding Solutions Engineer (SE) at Glean
What does it truly take to be the first Solutions Engineer (SE) at a high-growth startup, balancing customer demands with product development?
In this episode, Shivam Trivedi, Head of SE at Factory and former Founding SE at Glean, joins Chris Clark to discuss the unique challenges and rewards of being a founding SE.
We cover:
How Shiv got into pre-sales: After starting his career in corporate security, Shiv realised he missed customer interaction and saw Solutions Engineering as the perfect bridge between his technical background and his desire to work with people.
What Shiv's role as a…
The skinny
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