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How IKEA Turned Assembly Into Brand Loyalty
IKEA didn't just sell furniture; they engineered a behavioral contract with their customers. This episode explores how the flat-pack model transformed from a logistics hack into a powerful marketing asset that lowered prices while raising brand attachment. We look at the specific psychology of the I-B-E-T-A effect, where effort creates value, and why this strategy works for startups too. From store layout to assembly instructions, we break down the mechanics of making work feel like part of the product experience.
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The skinny
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