Latest / Mini Scroll / MINI TECH SCROLL: AWS outage, e.l.f. x Twitch shoppable streams, Lionsgate taps fan editors + Wikipedia user trends
Transcript
- 0:00This episode of Mini Tech Scroll is brought to you by Blackbird,
- 0:03a venture capital firm investing in Aussie and Kiwi startups.
- 0:07From the very beginning, Blackbird invests in all kinds
- 0:10of technology, so if you have a big idea but need to raise
- 0:13investment to turn it into reality, learn more and connect
- 0:16with the Blackbird team through the link in our show notes.
- 0:19Hey everyone, and welcome to Mini Scroll, the daily Internet
- 0:22culture podcast bringing you the biggest stories from social
- 0:25media, the creator economy and the digital space.
- 0:28Every Monday through Thursday and Times Fridays.
- 0:30My name is Annabelle and I'm your Wednesday Mini Tech Scroll
- 0:33host and also the deputy editor of the youth digital media brand
- 0:37Centennial World. Welcome back to Mini Tech
- 0:41scroll. Before we get into the stories
- 0:43today, I wanted to remind you that this week we have a close
- 0:47friends newsletter going out, which is when we pick a piece of
- 0:51content that is interesting or viral that we want to speak
- 0:54about, but we also open it up to you guys.
- 0:57If you have any comments, I will link this week's article that
- 1:00we're talking about in the description of today's episode.
- 1:04But I'd also just be interested to hear your more general
- 1:07thoughts on Sora, because the article we are covering is all
- 1:11about whether Sora is the dawn of a new digital age, a new era
- 1:16of social media. And I'd be curious to hear what
- 1:19you guys think about that. But yes, leave your thoughts in
- 1:22the comments on Spotify on YouTube, DM them to us.
- 1:26We will get them one way or another.
- 1:28Other than that, Please remember to rate review and subscribe and
- 1:31star rate US on Spotify specifically.
- 1:34We also have a buy me a coffee link in our description if you
- 1:38are so inclined. But yes, let's just get into the
- 1:41content for this week. Obviously the biggest tech story
- 1:44that has happened since our last mini tech scroll episode is the
- 1:48massive Internet outage that happened earlier this week.
- 1:52I'm sure most of you would have been actually impacted by it in
- 1:55one way or another, but if you managed to dodge it, firstly I'm
- 1:59jealous. But I will also give you the
- 2:01rundown. So Amazon Web Services had a
- 2:04massive outage that impacted almost every corner of the
- 2:07Internet on Monday. Amazon Web Services, or AWS as
- 2:11I'll probably refer to it because Amazon Web Services is
- 2:14just a bit long, is the cloud computing unit of Amazon, which
- 2:19hosts many applications and computer processes for companies
- 2:22around the world, as the outage proved so the outage led to many
- 2:26platforms slash websites going down, including Roblox, Canva,
- 2:31Reddit, WhatsApp, Snapchat, and more.
- 2:33There are much more comprehensive lists online if
- 2:36you're interested, but if you are listeners to many like you
- 2:40don't watch us on YouTube, you would have noticed that our
- 2:42Monday episode went up on Tuesday.
- 2:45I'm pretty sure Lauren said it was about 15 hours later than
- 2:48she usually uploads, but that was because our hosting platform
- 2:51was also impacted. And when I was researching this
- 2:53episode, I actually saw the most unhinged headline which read
- 2:57quote smart bed owners forced to sleep sitting up during AWS
- 3:01outage. So I feel like that really goes
- 3:04to show just how far reaching this outage actually was.
- 3:07Anyway, the issues with AWS started on Monday, October 20th
- 3:11around midnight Pacific Daylight Time, where there were reports
- 3:15of increased error rates. And according to updates from
- 3:18Amazon, by 3:01 PM Pacific Daylight Time, all the RE
- 3:22services had been returned to normal operations.
- 3:25But it obviously did take a while until everything that was
- 3:28down came back online and started operating normally.
- 3:31According to updates from the tech giant, it was Aws's N
- 3:36Virginia cluster that ended up contributing and triggering the
- 3:40outage. As reported by Reuters quote, it
- 3:43was at least the third time in five years that AW USS Northern
- 3:47Virginia cluster known as US E 1 contributed to a major Internet
- 3:52meltdown. And from the updates that I saw,
- 3:54the outage seemed to be related to the Domain Name System DNS
- 3:58for short, which essentially translate web addresses to IP
- 4:02addresses so that apps and websites and platforms can load
- 4:05correctly. As an announcement on Amazon's
- 4:08website reads quote by 12:26 AM on October 20th, we determined
- 4:13that the event was the result of DNS resolution issues and
- 4:17mitigated the issue by 2:24 AM. After resolving the DNS issue
- 4:22AWS services began recovering, but a small subset of internal
- 4:25subsystems continued to be impaired.
- 4:27So that I guess is the more technical side of the outage and
- 4:32of course this actually isn't the first time that we've
- 4:34experienced an outage like this. It actually seems to be coming
- 4:37more and more common. In July last year, I'm sure you
- 4:40guys remember there was the crowd strike outage, which
- 4:43caused problems across various industries all, all around the
- 4:46world. There were airlines, impacted,
- 4:48airports, impacted, banks, hotels, hospitals and more.
- 4:51And while the crowd strike outage was definitely
- 4:53significant when it comes to the recent AWS outage, this one was
- 4:58definitely felt more by consumers and in the digital
- 5:01world specifically because the outage really hit centralized
- 5:04infrastructure, which is basically the foundation on
- 5:07which so many of our modern digital services that we depend
- 5:11on are quite literally built around.
- 5:13Since the outage, though, there's been a lot of discussion
- 5:15online about what it all means and how we can prevent something
- 5:18like this from actually happening again.
- 5:20One of the major conversations that I've seen emerge is that an
- 5:23outage like this reveals how the Internet has a centralization
- 5:28problem. Chris Stokel Walker for Fast
- 5:30Company made this point. I'll read a quote from the
- 5:32article because I feel like he explains it pretty well.
- 5:35Quote. The outage highlights just how
- 5:36much the web's day-to-day functionality relies on the
- 5:39existence of two few companies. AWS controls around 1/3 of the
- 5:44market. Microsoft and Google hold around
- 5:47another third. It means that in a rare event of
- 5:49an outage from those key infrastructure providers, we see
- 5:52catastrophic consequences across different sectors, from gaming
- 5:56to government. I will say though, unfortunately
- 5:58though, the monopolization of these companies over the market
- 6:01isn't new or uncommon, and it's literally across every single
- 6:05industry. But it seems like governments
- 6:07and regulators are kind of behind, I guess, on how
- 6:11important it is to uphold cloud infrastructure.
- 6:14Like there definitely needs to be more in place so that the
- 6:17whole of digital society doesn't crumble when there is one
- 6:22hiccup. I also think it's particularly
- 6:24interesting from an outside of the US perspective.
- 6:27Like it's crazy to think about how something in North Virginia
- 6:30took out so much of Australia's digital landscape and how we
- 6:34show up online. On top of this, I do think it
- 6:36would probably be beneficial if there was increased trans
- 6:39conspiracy or even education across the board about what has
- 6:43failed in real time apart from updates just on a website.
- 6:47But I guess this is something that companies, governments, and
- 6:51social platforms are just going to have to learn from moving
- 6:53forward. That brings us to our next story
- 6:56and the next one is a little bit more of an industry slash fun
- 6:59one, but I wanted to talk about how elf cosmetics is bringing
- 7:03live shopping to Twitch. Elf has always been pretty on
- 7:07the pulse, or at least trying to be on the pulse when it comes to
- 7:10Internet culture. Of course, that is excluding the
- 7:14campaign they recently did with Matt Rife, which Lauren covered
- 7:17pretty extensively in Mini Scroll.
- 7:19Having said that though, Elf has been a pretty early adapter when
- 7:23it comes to live streaming. They launched their branded
- 7:26Twitch channel years ago, I think way back in 2021 at this
- 7:29point. So they've definitely been
- 7:31operating in the live streaming space for a while now.
- 7:35But if you weren't aware, they launched their channel as Elf
- 7:38you and they were focused on the quote intersection of gaming and
- 7:41Maker. But now ELF is clearly leveling
- 7:44up where they are partnering with Twitch to incorporate a new
- 7:48in stream shoppable feature and it will reportedly be powered by
- 7:52Amazon ads as a press release explains quote building on elf's
- 7:57popularity with the twitch community, the first of its kind
- 8:00collaboration allows viewers to seamlessly purchase elf products
- 8:03directly through twitch streams without interrupting their
- 8:06viewing experience. So yes, this is definitely an
- 8:09attempt from elf to encourage purchasing and it's also a way
- 8:13for elf to make more money from twitch.
- 8:15It definitely makes sense because social shopping is
- 8:18already a major strategy on other social media platforms,
- 8:21like you can buy through TikTok, live stream through the
- 8:24integrated TikTok shop feature. Having said that, though, it is
- 8:27still a relatively nascent industry and approach in the
- 8:31United States, with live streaming being increasingly
- 8:34popular in places across Asia. As an article for Vogue Business
- 8:38Reads Quote, live streaming has been met with huge success in
- 8:41China, which can be partly credited to its role in
- 8:44responding to audiences. Changing media habits it
- 8:47entertains, simplifies shopping, and ultimately allows brands to
- 8:50cut through the noise. Obviously this isn't so much of
- 8:53a thing here in Australia yet because we don't even have the
- 8:56Tick Tock shop, but there are definitely pros and cons to
- 9:00purchasing through live streaming.
- 9:03Some of the pros would be that obviously consumers can see
- 9:05products in real time and for brands it might be an
- 9:09opportunity to incorporate influencers and spokespeople in
- 9:13more meaningful ways without necessarily forcing them to
- 9:16produce ad like content on their own socials.
- 9:19I feel like it's kind of an updated era of infomercials at
- 9:23this point. I'm definitely intrigued to see
- 9:25how this goes for both Elf and Twitch because this is the first
- 9:29time that they are doing something like this.
- 9:31I think we're already seeing the rise of live streaming among
- 9:34young people, but I think live streaming, especially with IRL
- 9:38streams, have a sense of authenticity and connection that
- 9:41is becoming harder to come by in today's AI dominated social
- 9:46media landscape. And if people are still
- 9:48searching for that human to human connection, I think a live
- 9:51streaming is a place where that will continue.
- 9:54But I'm definitely curious to hear what you guys think about
- 9:57our move to more social e-commerce and purchasing
- 10:01through live streams. Is that something you would
- 10:02actually do? I personally love watching a
- 10:05live stream. I don't know what it is about
- 10:06it, but I I don't know if I would actually purchase
- 10:08something straight off a live stream.
- 10:10OK, the next story I have is also kind of another industry
- 10:12one. We are really leaning into the
- 10:14industry side of mini tech scroll today, but we need to
- 10:17talk about how Lionsgate has hired TikTok fan editors to
- 10:21market films. I presume if you listen to mini
- 10:24scroll and mini tech scroll you are familiar with fan edits, but
- 10:27if you aren't, these are edited clips to trending audios or
- 10:30songs of celebrities influences or even cartoon slash like
- 10:34fictional characters. While we have seen the right
- 10:37rise of clip farming among streamers, we've also seen the
- 10:40rise of edit farming among influences.
- 10:43I feel like Quinn Blackwell is notorious for this and it's
- 10:45always pretty funny. But anyway, fan edits have been
- 10:49around for ages now. I remember seeing them way back
- 10:51on Vine, but they seem to have a renewed influence with TikTok
- 10:55and have ultimately seeped into what may seem as unconventional
- 10:59industries. The US presidential campaign
- 11:02last year is definitely a case in point with all the Kamala is
- 11:06Brat edits. I feel like there was this one
- 11:08edit on X that people point to as the catalyst of the Kamala
- 11:14Harris presidential campaign because it was the mash up of
- 11:17songs from Brat and Kamala Harris and I just think that's
- 11:20really funny. But with that all being said,
- 11:22Lionsgate has gone on to hire TikTok fan editors to promote
- 11:26movies, which is honestly an extremely smart move.
- 11:29I remember seeing Lionsgate starting to lean into this back
- 11:32in 2023 with edits of some key characters from Lionsgate movies
- 11:36being posted to the account. And this was also the era that
- 11:40became known as The Hunger Games Renaissance on TikTok where
- 11:44there were so many edits going viral and also commentary videos
- 11:47at that time. I remember TikTok users even
- 11:49questioned whether this so-called Hunger Games
- 11:52Renaissance was manufactured by Lionsgate since The Ballad of
- 11:56Songbirds and Snakes was set to hit theaters later in the year.
- 11:59Whether that was intentional from Lionsgate or not, it seems
- 12:02like they are leaning into this strategy.
- 12:05Variety recently published an article written by the
- 12:08journalist Ethan Schanfeld dissecting Lionsgate's strategy
- 12:12on TikTok. The writer noted that Lionsgate
- 12:15has hired a suite of fan editors, reaching out to 250 at
- 12:181st and then now building a roster of around 15.
- 12:22And it is proving to be quite a success as far as their TikTok
- 12:25presence goes. But while these edits do get
- 12:28millions of views, it's still difficult to measure whether it
- 12:31drives engagement in real life, as the journalist writes quote
- 12:35for Lionsgate, the first major test is the upcoming re release
- 12:39of Twilight. It's self prompted in part by
- 12:41the response to a fan edit campaign.
- 12:43The studio has posted nearly 40 edits since last summer and
- 12:46believes there is a whole community of Tik Tokers born
- 12:49after Twilight came out who will show up in theaters for the
- 12:51vampire romance. I honestly believe that I get so
- 12:54many fan edits on my For You page and I definitely think they
- 12:57are a worthwhile way to try Ryan Reach Gen.
- 13:00Z and Jenna Alpha. They also I think highlight the
- 13:03importance of community driven and self kind of referential
- 13:07marketing. That obviously lands well on
- 13:10social media, but it also shows how valuable it is to lean into
- 13:15fandoms and their practices, whether that be through edits or
- 13:18fan fiction. These edits poke fun at the
- 13:21series of the characters a lot of the time and that is also why
- 13:23they perform so well. There seems to be more and more
- 13:26conversation around fan edits and the people making them.
- 13:30I actually saw last week there was an article published by
- 13:33Cosmopolitan that I actually included in the newsletter.
- 13:35So once again, sign up if you haven't that had interviewed
- 13:39some of the most prolific fan edit creators on TikTok.
- 13:43So I love to see the edit gullies getting their flowers.
- 13:46It's well served. My last story for today is a
- 13:49short one, but I wanted to mention how Wikipedia is faring
- 13:53with the rise of AI. We have spoken about this in
- 13:56general before, but AI is obviously really seeping into
- 13:59the way that we search for information online.
- 14:02People are opting to use ChatGPT over regular search engines like
- 14:06Google. Google has rolled out its AI
- 14:09mode to search, which obviously pulls from existing websites.
- 14:13There is also a suite of AI browsers like Comment from
- 14:16Perplexity. And Open AI has actually just
- 14:18launched its own called Atlas. That could have been a story
- 14:20today actually, but I feel like we've discussed these browsers
- 14:24before, so I thought I would just mention it to keep you in
- 14:26the loop. And for your info, Atlas is
- 14:29billed as a tool for ChatGPT to quote, come with you anywhere
- 14:32across the web, helping you in the window right where you are,
- 14:35understanding what you're trying to do and completing tasks for
- 14:38you. And that came from the launch
- 14:40blog about Atlas. But anyway, it's very clear that
- 14:43all of these tools are changing how we gather information, where
- 14:47many of us are operating very differently to the way that we
- 14:50would have researched topics even a year ago.
- 14:52The traditional way, I guess, that we would have been
- 14:55researching topics would obviously involve searching
- 14:58something up on Google and then clicking on various links, one
- 15:00of which was often Wikipedia. And all of these new tools and
- 15:04the rollout of AI is definitely impacting the online
- 15:08encyclopedia. New user trends about Wikipedia
- 15:10reveal that the website has seen a decrease of around 8% in human
- 15:15page views compared to the same time last year.
- 15:17While 8% might sound like an insignificant percentage, if you
- 15:22think of the amount of people that would have been clicking on
- 15:25Wikipedia in total, and 8% of that, I think it's definitely
- 15:29substantial. As a blog post from Wikimedia,
- 15:32the nonprofit that hosts Wikipedia Reads quote, we
- 15:35believe that these declines reflect the impact of generative
- 15:38AI and social media on how people seek information,
- 15:42especially with search engines providing answers directly to
- 15:44searches, often based on Wikipedia content.
- 15:47We welcome new ways for people to gain knowledge.
- 15:50However, LLMS, AI chat bots, search engines, and social
- 15:53platforms that use Wikipedia content must encourage more
- 15:57visitors to Wikipedia so that the free knowledge that so many
- 16:00people and platform depend on can continue due to flow
- 16:03sustainably. Obviously this decline is
- 16:05something that would have been expected, but it doesn't make it
- 16:08any less worrying. First, there's obviously
- 16:11accuracy of information and crediting issues when AI tools
- 16:15take information from websites like Wikipedia.
- 16:18But also so many dot coms rely on traffic to make money and
- 16:21sustain themselves. So if Wikipedia is struggling,
- 16:24it's clear that there are difficult times ahead for other
- 16:28smaller websites and publishers and even the online encyclopedia
- 16:32itself. Well that is everything from
- 16:34mini tech scroll today. I really hope you guys enjoyed.
- 16:37I feel like this episode was a little bit more industry slash
- 16:40culturey then I usually do, but it's always fun for a bit of a
- 16:44change. But yes, thank you so much for
- 16:46listening and I will speak to you guys next week.
- 16:49Bye.