Kim Bohr: How Empathy Leads to Operational ROI
In this episode, Maria and Kim discuss:
How empathy at senior levels of leadership drives operational performance.
Why being curious as a key leadership success factor.
A three phase approach to running empathetic meetings where everyone can thrive and, yes, work can actually move forward.
Key Takeaways:
Clear, deliberate, constructive feedback is empathetic. Be detailed in your praise of your coworkers and employees. By giving those specifics, those actions and results can be replicated.
Getting curious allows you to take advantage of the unique and interesting insights and varying…
The skinny
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