Latest / Home Health Revealed (+Palliative and Hospice)
What Surveyors are Really Looking For: The Top 5 Deficiencies Explained
When a surveyor walks through your doors, what are they really looking for?
In this episode of Home Health Revealed, we sit down with Becky Tolson from ACHC to break down the top five deficiencies cited in home health surveys—and why they continue to show up across agencies.
From plan of care and medication management to documentation habits and infection control, Becky shares what surveyors see most often, where agencies fall short, and how to fix it before it becomes a citation.
If your team struggles with documentation, communication, or staying survey-ready, this episode offers practical…
The skinny
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