Weekend Listen: Flying the friendly skies, or summertime turbulence for travellers?
Enjoy this special feed drop of our sister show "In This Economy?!"
During the course of a year that saw heavy flight delays and cancellations, crowded airports and rising ticket prices and baggage fees, airlines in North America still managed to deliver stand-out passenger experiences. The JD power 2026 North America airline satisfaction study shows the overall satisfaction rate up 8 points (on a 1,000-point scale) year over year, with improvement occurring across all segments. However, as airfares have begun to skyrocket in 2026, airlines may soon find it difficult to offset high costs with…
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