Making Suburban Transit Work
In Metro Detroit, it's not enough to talk about transit plans. There are tons of ideas out there. It's about action.
I sat down with SMART General Manager and CEO Tiffany J. Gunter to dig into what it really takes to run a 2,000‑square‑mile suburban transit system that people can rely on.
We get into the essential stuff: on‑time performance, keeping buses maintained and in service, and why Tiffany started by "going back to basics" while also upgrading shelters, adding Wi‑Fi, and insisting on more dignity for riders.
We also also talk about the culture shift of running transit in a region…
The skinny
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