Latest / The One Small Change Podcast / Embracing Curiosity for Lasting Connections with Dave Howard

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Embracing Curiosity for Lasting Connections with Dave Howard · The One Small Change Podcast

0:00
Welcome back to another episode of the One Small Change.
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And as always, I'm thrilled that you took time out of your busy schedule
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to come and share exploration and something that might
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help you transform. As always, I'm your host Yvonne McCoy,
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and I bring almost 30 years of entrepreneurial spirit,
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experience, and passion for discovering the power of seemingly
0:23
small changes. And I wanna thank you again for joining me. And
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this week, we are talking with Dave Howard.
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Dave and I have a passion for learning and learning in
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ways that are relevant and useful. And so we're gonna talk
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about how small and unexpected and insignificant
0:41
decisions, can really spark a remarkable transformation
0:45
and a growth in both your personal and your professional life.
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So, Dave, I am so glad that you're here. You and
0:53
I spend a lot of time together, in the course
0:57
of a month. And so our our challenge is
1:01
gonna be to stay focused.
1:04
So tell me we're already off to that brand.
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Oh, tell me tell me what's a small
1:12
change and how it changed your business and and
1:16
made it what you're doing now? Well, I think it's
1:19
interesting. I used to think a lot about setting goals
1:23
and having large aspirations to work towards
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and then breaking them down into little subtests and doing all those various and sundry
1:30
things. And I started to realize that that's often really challenging to
1:34
do, and you still end up with a lot of larger than you'd like chunks
1:37
to work with. And I think maybe part of what changed some of my thinking
1:41
around this was reading Atomic Habits and realizing that it's really all about the
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little things that you do every day or the little things that you do
1:48
as part of an overall direction that makes a difference. And I
1:52
realized that that is particularly true, I think, about the way we learn and
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the way that we should learn, which is not to try to cram everything we
1:59
need to know something about into half an hour or a
2:03
15 minute workshop or 6 hours of training. But to be able to
2:07
learn in smaller chunks may be able to learn when it's
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relevant for us to know that particular thing and to go back and learn more.
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And that's what I think engages people and interest them, and that's the kind of
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learning we all do every day. So that's
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really what I think is the key is small changes in learning,
2:24
small changes in understanding the world around you, and the things that you do in
2:28
your business make a huge difference over time. They compound.
2:33
Well, I think one of the things that that we've shared in the past
2:37
is that the world is changing very
2:40
quickly. And so whether you know it or not or whether you
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do it consciously or not, we are all put in
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a situation where we really you either need to learn or
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you start to stagnate and fall behind. It's
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you know? And so can you address that a little bit?
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Sure. I I think you know, it's interesting. I spent some
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time looking at customer education organizations that work
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on trying to take people who sign up for their software
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or their program of one kind or another and educate them how to use it
3:14
effectively. And very often that education is just
3:17
absolutely dreadful. It it doesn't really meet the needs of people. It doesn't
3:21
solve their their challenges. It doesn't move them forward in a particular
3:25
way. And so I think the answer in many cases to the to
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the issue of what's the right kind of learning to be doing, it's the kind
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of learning that makes sense to the learner in the context of the
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circumstance. And so very often, what I think we see is people
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providing a lot of learning resources or a lot of course
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content that they never take the time to explain or
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to understand how it's relevant to the learner. And then that
3:51
is what motivates us to continue to learn. We do continue to learn
3:55
in the directions that are important to us. If we need to figure out the
3:58
new system at the supermarket so that we can buy food and feed our family,
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we figure it out. It's not hard to learn, we do it. If it's important
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for us to know something out onto the job or in our business, we take
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the time to learn it. But unless we see the relevance of that learning, unless
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we see the importance of it, then it's hard to maintain that. Yet we're still
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learning every day. We're learning about the things that matter to us, not about the
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things that we can't find relevance for. Well, you
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know, I've told you this story before that when I did workforce
4:26
training, I would show up and I'd say, this is what we're
4:30
gonna, you know, this is what we're gonna work on. You know,
4:33
what why are you here? And they would say, because I was told to be
4:37
here. And I'd say, well, it since you are here,
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let's find something that would make this useful for you in your life.
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Do you know? And then I then I got buy in. Then I got people
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to say, okay, I wanna I wanna do this. I wanna, you know, I
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wanna be involved in this. I wanna learn something. And I think the other
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thing is that, you know, in school, in the time
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frame that we were in, I think, we were not taught to be
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curious about things, you know, and kind of like, if you
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do this, then what's gonna happen? You you know, the our training
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was pretty much just do this. You know, there's a
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right or wrong answer. You're not taught to be curious.
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You know? And I just found an article that said,
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some of the signs some of the things that your
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children do that drive you crazy are signs that they're probably, you know, highly
5:31
intelligent. You know, like, taking things apart and using them in different
5:35
ways where as parents, you know, or our parents at
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least would say, don't do that. You know?
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Don't take that apart. Leave leave it the way it is. You
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know? And I think that that's a belief that
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we have to overcome. And again, I
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think part of that is because things are moving so fast. So give
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me some if you can, I don't wanna put you on spot, but have you
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got a some examples either in your own life or,
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with clients where you found having just that shift in the way
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they view learning
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has changed how they learned and and the, you know, the rate that
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they learned? Sure. Sure. One of the things that you know
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that, you you and I and and our our
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good colleague, Rob Rooter, like to work on is something called flipbooks. And digital
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flipbooks are you've probably seen them. There are pages that turn
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when you go through a document and you've probably seen a number of them and
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thought that they were particularly dull, boring and uninteresting other than the fact that the
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page has turned. And what Rob discovered a while ago is that you
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can do almost anything you want with a flipbook. And so he brought that to
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me, and I had seen them before. And, of course, I thought immediately, they're dumb.
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They're not particularly useful. But then I thought, I should be curious about
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this. Why does Rob think that this is valuable?
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There's somebody I respect, and I want to understand why it is that he
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sees value in it. And when I was curious, and I had him explain to
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me what he saw, all of a sudden I thought, wow. This is a
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tremendously underutilized resource. This is something that we could be
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making very engaging, very interesting and
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involving learning for people online using this simple
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technology that's been around forever and is proven. So that's one
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example of being curious. Another example of being curious is,
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you know, that, we've also been working on the idea of taking some ideas
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from few thought leaders, Cathy Sierra in a book that she wrote
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called Badass Making Users Awesome, Vanessa Cirroli who talks
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about the experience of going around the world and really listening to what people
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need and then finding a way to help them. And Michelle Thomas who
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believe that people who create learning are responsible for the success of
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that learning, not the learner. And what strikes me about that
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in particular perhaps is Ernesto Cirroli's idea that you can't really help
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people unless you shut up and listen, unless you're curious
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about what it is they're trying to accomplish, unless you're curious about what do
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they know how to do and what do they not know how to do, unless
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you're curious about where are the opportunities that they don't see
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that you can help them to see. And it's that taking the time to be
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curious and to open up to those things that I think makes all the
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difference in the world. And so when we've had success in taking
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clients of ours and encouraging them to look at flipbooks, it
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usually is because we had them be curious about how how this
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technology is different and look at it from a curious perspective and
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say, what could we do with this? And pretty soon we're in this conversation where
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it's saying, oh, well, could we do this? And we're yeah. Absolutely. We could do
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that. That would be that would be great. And we end up with this interactive,
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engaging learning resource that the user is curious about
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too. They wanna turn the page and see what comes up next. They wanna do
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the next exercise, watch the next video, and they are engaged in
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it much more so. And all of that comes back to curiosity. So I
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100% agree with you about curiosity. Well, I I'm I'm
9:00
I'm gonna, kinda jump on your toes a little bit by saying you're gonna
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give us, a link to a flip book, right,
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for a learning community that we're both very passionate about,
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called the All For One Academy. And one of the other
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things that we talked about about that is that too
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often, when we put ourselves as the expert and the
9:23
person who has all the knowledge, we kinda shut down
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the channels of engagement as opposed to saying I mean, this is what I
9:30
with I was not taught to be a teacher, but when I got
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into training and teaching, I you know, I was like, I wasn't quite
9:38
sure of my skills. And so I would always say to the people,
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if you don't understand it, it's not you. It's me.
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I haven't said it in a way that makes sense. And I
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think that is a huge shift in terms of
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you know, because then people are not saying, I don't get it. I'm not
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interested. I'm, you know, they're not connecting with me, that kind
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of thing. And I and I think the other thing is,
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you know, we all learn in different ways. So, you know, if you're if you
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don't know, there's the visual, the audio, and the kinetic. And the
10:15
more way we we use them all, but we are more in tune
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with 1 or 2 than all 3 of them. And when
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I first started taking, they weren't online courses. They
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were on the phone courses. And I'm very visual.
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I had to have a toy to play with because I'm visual kinetic. I have
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to see things and feel things. And I actually had to play with a
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toy in order for me to be able to focus and listen
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to the class. And so the more ways that you can get out
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into the people that you wanna attract to the potential clients,
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whether it's video, whether it's,
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you know, a podcast, whether it is, you know, written,
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the better chance you have of interacting with them and bringing
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them into your sphere.
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I think we talked about a couple of other things. We talked about, you
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know, not making yourself the expert, but being
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open to people. Oh, I know what I wanted to say. When
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we're in the All For One, academy, and
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we do our our monthly, you know, meetings, we
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do an exercise that I think is really based on
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curiosity, and I don't know if you wanna share that or not. Sure. Sure. Yeah.
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I think that's one of the unique things that we've adapted from a couple of
11:34
different places, and Rob sort of introduced part of it. And then another member of
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the academy actually suggested some, really interesting
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ideas and twists on it. And the idea is a clarity exercise.
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And the purpose of the exercise is for someone to bring a challenge or something
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they're working on and pose it to the group, and then
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have people not provide suggestions for answers,
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not provide, oh, in my experience, this works or that works, but to say,
12:00
here are the questions you should be asking yourself. And
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it's based on the philosophy that the answers lie within for most of us. Most
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of us have all of the pieces that we need once we
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clarify a few things to make the right decision for us in the right circumstance.
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And if we're making it based on our internal feelings and our internal understanding,
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it's going to be in alignment with how we wanna go ahead and and work
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with that later. So it's gonna be more successful because it's not
12:25
imposing something on us. It's in alignment with our with our own
12:29
thinking. And so the idea is there are no answers provided.
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There are no suggested solutions. There's no discussion.
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It's just a collection of questions that you take away where you
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can sit back and ponder and say, well, that's a really good question. What's my
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answer to the question about why is this important to me? Or what's
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the my answer to the question of why would I do
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this versus that? And the questions allow you
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to really let it percolate and come together in a way that makes sense
12:59
and that actually gets you faster to a solution
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than trying to evaluate a bunch of different people's suggestions or
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whether their opinions, whether they're factual, whether they would work for you, whether they
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won't. None of that comes into it. You're just simply asking yourself
13:14
intelligent questions, and I think that's a great way to go.
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And what what was kind of the unexpected? One of the things we said is
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we don't want you to say it verbally. We want you to put it in
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the chat. And what was one of the unexpected things that came out of
13:28
that? Well, I think the fact that people
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became very thoughtful and they really kind of took away a whole
13:36
list of opportunities and things that they could see, They appreciated
13:40
the peace and quiet, the ability for everybody to just work on their own ideas
13:44
and questions and contribute it. So there wasn't any competition for
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well, here's my suggestion, and I'm listening to your suggestions now and forgetting
13:51
my own. Everybody was just contributing them together. Only took about 5
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minutes or so. And invariably, the people we've done it with have said,
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it was a very powerful exercise to be the a participant in both from
14:02
the questioning standpoint. Often people realize questions they have themselves
14:06
that they haven't been contemplating about their own business. But also for
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the person who's at the center of receiving all these questions, really powerful to
14:14
have that much focus on them and their issue and their circumstance
14:17
without having to kind of evaluate all those various things. I'm not sure if that's
14:21
what you're thinking about, but that Well, that that that was what I was thinking
14:24
about. But I think, the other thing that we realized was that the
14:28
questions that people posted, when you looked at
14:32
that whole list of questions, it was a great list of questions for you
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too. Yeah. That's true. Everybody, actually, even though you were
14:39
doing it for that one person, the questions were really
14:43
good questions for you to ask about your own business. And I found
14:47
that because I it's really I mean, the reason I say
14:51
be curious not judgmental is because I spent most of my life being
14:55
very judgmental and telling
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You know, coming from the manager model, we need to get it done. This is
15:02
what you need to do. And so when you realize that you're
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making a question, your first inclination is, this is what you should
15:09
do. And just having to make a question out of
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that, you know, what's the question that led me to
15:17
that solution? Or what was the piece do you know? Made
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me stop and go, okay.
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What's the question that I need to come up with? And it
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stopped me from, you know, being judgmental and
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saying this is what you need to do. And so the sharing,
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even though you're sitting there in silence,
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actually was going back and forth, if that makes any sense. Yeah. Yeah. And
15:44
I I think it's really powerful that everybody, because it's in the chat, can go
15:47
away with a copy of the questions and figure out, oh, which ones of these
15:50
are relevant from or what did this trigger for me, or what did I think
15:53
about with respect to this? So you're right. There's a lot of value there. And
15:57
that I think is sometime I think, you know, we had this theme
16:01
today of curiosity. And I think part of it is, as you start to
16:04
think of the questions you're going to recommend this person think about,
16:08
you're being curious about the issue yourself. You're being curious about
16:12
what would my questions be about this. What would I want to
16:16
know if I was in that circumstance? And I think that's a a
16:19
very, very powerful place to be instead of
16:22
evaluating answers, evaluating questions, or entertaining
16:26
questions. And, you know, I think I'm reminded of it, and it's a little bit
16:29
of a stretch. But, you know, that on my email, I have a quote from
16:33
Alan Alda at the end where he says, one of the things he's learned
16:36
is I'm not I've come to understand I'm not really listening unless I'm
16:40
prepared to be changed by what you say. Something along that lines.
16:44
And I think that's a really powerful reason to be curious.
16:48
Because when you're curious, the opportunity is there for you to get a new
16:51
perspective, to understand things from a different view, to see
16:55
how something could be different than you understood it before and use that
16:59
information for your own benefit, for your own direction, and for your
17:02
own increase and understanding. And so when you go back to the example of
17:06
being a manager and things being very directive, I remember those days as
17:10
well. That was the way you got things done, was you told people what to
17:13
do, and they did it. When you started getting the ideas that, well, you should
17:16
try to work with people to have them set their own goals and objectives, to
17:19
have them figure out what's important in their job, to have them figure out what
17:23
they need to learn. Because then it's them that came up with these suggestions,
17:27
not you. So they can't really say, well, Yvonne made me do this, and I'm
17:30
not really into it. Mhmm. They said, hey. I kinda came up with this as
17:33
something I should work on. It's gonna be hard for me to go back to
17:36
Yvonne and say, hey. Change your mind. I don't really think I should be working
17:38
on that anymore, or I better have a good reason for it. So I think
17:41
it's a way more powerful way to manage and to do your
17:45
business. Well, you know, getting back to to your business,
17:49
I think, you know, the whole purpose
17:52
for those of us that are in a service business
17:56
is to help people transform in some
18:00
way, either transform themselves, transform their business,
18:03
whatever, which requires change, which usually
18:07
requires additional information. But I think,
18:11
you know you know that one of my favorite quotes is,
18:15
you know, if you want a gooey brownie, you don't want the recipe. You know,
18:18
if you walked into a bakery store and you want the gooey brownie and they
18:22
said, okay. Here's 2 cups of flour. Here's some cocoa. You know?
18:26
That would really turn you off. And yet, in terms of us engaging,
18:29
and I'm not even you know, which some people call sales,
18:33
engaging with potential clients, that's exactly what we
18:37
do. We say, I'm gonna give you 2 cups of flour and, you know,
18:40
quarter cup of cocoa and, you know, do you've got do you
18:44
have an oven already? Do you, you know? And, you know, the
18:48
process is so long when in fact what they want is
18:51
the gooey brownie, you know. In the in the end, you're probably gonna teach them
18:55
how to make it, but, initially, you're you're That's the key. That's
18:59
it. If if you if I'm motivated by the gooey brownie
19:02
and I go in and I eat it 5 or 6 times and I pay
19:06
you $10 every time I go and buy a gooey brownie from you, pretty soon
19:09
I start to get motivated to figure out how to do this myself because I
19:12
really like these things, and I could be saving $10 every time. So I think
19:16
over and over and over again, when you're presented
19:19
with the outcome that you were looking for, the result that you
19:23
want, it leads to you wanting to learn how to do it. And that's really
19:26
you know, I mentioned Kathy Sierra earlier. That's really one of the things that she
19:30
pushes really hard is that once people can do successfully
19:33
what they set out to do, they will take the time to learn what are
19:37
the elements that go into doing that repeatedly and reliably over and over
19:41
again. And so they will learn the elements that you wanna teach them. But if
19:44
you teach them just the elements at first and they are not yet being
19:48
successful at what they wanted to do, it's discouraging. They still
19:51
can't snowboard. They still can't do this. They're still learning to do it,
19:55
and it's discouraging. And I'm I wanna I wanna kinda make this
19:59
just to me, relevant to me. I mean, there are certain marketing
20:03
buzzwords that have always turned me off because I didn't get
20:06
it. I mean, it's no matter how many times people tried to
20:10
explain it to me, I didn't get it. And, you know, the benefits of
20:14
your service was always something that is, like, I don't know what the benefits
20:17
are. You know, you do know, but but in that
20:21
framework, maybe not. And so that to me, when
20:25
I say you want the gooey brownie, that I get.
20:30
Do you know? This is you know, so when I'm talking to my clients, I
20:33
can say, are you tired of this? Do you want
20:37
this? You know? If you said to me, list the benefits, I would
20:41
be stuck like a deer in in the headlights. And I
20:44
think that's, you know, the other thing is that one
20:48
size does not fit all. There's so many different variables to
20:52
every situation. People need to feel confident
20:56
enough that they can tweak and
20:59
adjust. You know, and, you know, I talk about
21:03
situational awareness, which I thought was a great phrase. But when I
21:06
looked it up, it turned out that somebody else had already invented it.
21:11
It was actually for for first responders and military people you need to
21:14
be aware of your surroundings to stay safe. Right? But the
21:18
same is true of us as as business owners.
21:22
If you have a fire in an ashtray, you don't call the fire department.
21:27
You know? You have to be aware of what you're doing. So if you need
21:30
to make a small change in your business, you don't
21:34
necessarily need to pull out the big guns and change everything. And I and I
21:38
I think even when I was managing, one of the things I always hated
21:42
was you got a new person on top, and they changed
21:45
everything without taking the time to say, what works?
21:50
Right. Right. What's working here? What if you know? And
21:54
it used to be like, oh my you know, I remember when I would
21:58
became a district manager, one of the people walked in and she goes, you're the
22:01
6th district manager that I've been through. So Yeah. I'm
22:05
not really paying you any attention. I was like, gosh.
22:10
I mean, people have common set you know, people have common set if
22:14
you don't That's the thing that strikes me most about, you know, I mentioned
22:18
Ernesto Cirroli. His education in this whole thing was going into
22:22
Africa as a young idealistic, save the
22:25
world teenager, early 20 something, and trying to help a
22:29
group of people to plant tomatoes in a very verdant area of
22:32
Zambia or something like that. And his story in short
22:36
form of his story is they planted everything. They got amazing tomatoes
22:40
better than anything he'd ever seen in Italy. He was so amazed and so impressed,
22:43
and he couldn't understand why the local people hadn't done this a 1000000 times over
22:46
because it was so obvious it was a great place. And he woke up one
22:49
day and the whole tomato field was smashed down, eaten, destroyed,
22:53
whatever. And he said, what happened? They all said, what what happened? And the local
22:57
people said, well, of course, the hippos came through last night, ate and destroyed
23:00
everything. That's why we don't plant tomatoes there.
23:05
Alright. Before we we you know, like I said, our problem is gonna be to
23:08
stay focused and stay within time. So just
23:12
a couple of action steps that you think people can take
23:16
and talk about the free gift that you're gonna give. Okay. Action steps
23:20
I think that you can take are I'm gonna come back to being curious. I
23:23
think if you try to gain an understanding
23:27
of the things around you that may be beneficial to you to your
23:30
business by talking to other people, I think that's a benefit. And why
23:34
we are so energized, I think, about All For
23:38
One is I think a belief that we have and share that the
23:41
collective wisdom of a group of entrepreneurs coming together and
23:45
sharing ideas and experience, maybe incomplete experience, maybe
23:49
incomplete ideas, is more valuable to me as an entrepreneur
23:53
than some guru trying to teach me their system that work for them under a
23:56
certain set of circumstances, which I can't relate to. Yada yada
24:00
yada. So the idea that you can surround yourself with a group of
24:03
people who are willing to help, are willing to exchange their ideas for
24:07
yours, and exchange for your ideas to help them, and are willing to make
24:11
your path to success much better is a really, really good
24:14
strong way to go. There's a lot of knowledge in the collection of
24:18
people who are trying to do business together. So find yourself a community like
24:22
that would be my first step. The second step is find a way
24:26
to attract people to you, and this is where the flip book idea comes
24:29
in. We work a little bit around in a model of
24:33
attracting people to you and then engaging them in what it is that you're
24:37
doing and building a relationship with them over time. Not so much a
24:41
transaction, a sale, but on a transaction to or
24:44
a transformation to them saying, this person knows a lot or this person
24:48
had a lot of interesting ideas or resources. I wanna stay connected to
24:52
them. I can't see what I need to buy from them today, but I don't
24:55
wanna lose this relationship. It's too valuable to me. And so a flip
24:59
book can be a really good way to gain attention. We had somebody early on
25:03
when we were doing this say to us, you know, you tell me you have
25:05
a 25 minute video. I look at it. I say, I don't have time to
25:08
watch a 25 minute video. I'm busy. I won't I'll I'll look at it later.
25:11
You give me a flip book. I love the way you broke that video
25:15
down into all these little things. I was flipping the pages I'm going through, and
25:19
we go back and look at how long did they spend going through the flip
25:22
book, and they spent 45 minutes going through the flip book. Why?
25:26
Because they were in control. It felt like everything was going at their pace. They
25:29
knew when they could stop. They could keep going. So they did have the time,
25:33
but it didn't feel like they were making the time because they were engaged and
25:36
involved in it. So one of the things that we're offering is a is an
25:40
introductory portion of a course that we have on creating flipbooks
25:44
that will show you how flipbooks are a simple technology that's
25:47
overlooked and that can be used in order to attract
25:51
people to your offer, to your ideas in a way that engages them and involves
25:54
them. And you talked earlier about kinesthetic aspects of
25:58
learning. That's one of the things that got me about flipbooks.
26:02
I've been in video for a long time. I have a radio and television arts
26:05
degree originally. That's my background. And I was used to saying to people,
26:08
here's a video. It's very engaging. And they would sit and watch it for 5
26:11
minutes. And if they were if we were lucky, they stayed awake. They didn't drift
26:15
off during that. We put that same content into a flip book, and now
26:18
there are other things they can click there to find more information. They turn the
26:21
page every time they go to the next piece of information. They're physically
26:25
involved in moving the learning forward instead of just sitting there
26:29
passively having it flow over them. So we're gonna provide a link to you so
26:32
that you can come and take that free introductory program that shows you a little
26:35
bit about how this can be an amazingly effective, attractive,
26:39
piece for what you're doing, and it's relatively easy to learn. And we do have
26:43
options and courses to help you to build those or to build them yourself, or
26:46
we can help you to build them. Lots of different ways we can go, but
26:49
we're just interested in getting you a way to get to your audience in a
26:52
way that's different, unique, and engages them for longer. Because we
26:56
know that the biggest challenge most entrepreneurs have is not selling to
26:59
people, but finding the time to get the conversation to the point where they
27:03
can share what they could do for them. If you can get people's attention and
27:06
have a conversation, many entrepreneurs are excellent at finding
27:10
relationships that turn into business. But it's getting that attention that's so
27:14
critical. So that's the couple of things along that line.
27:18
I have to tell you, even though I know about flipbooks, I'm
27:22
in. I am definitely in. So So let me ask
27:26
you the quick question before we end up. And that
27:29
is the the $1,000,000 question is, when was the last time you
27:33
did something for the first time? I
27:37
I think just earlier this morning. No. I I
27:41
I I am a small business entrepreneur, so I am constantly doing things for
27:45
the first time. And it's been actually really interesting. I've been working with a colleague
27:48
of mine, who has been a lifelong manager in an education
27:52
department, worked inside a fairly conservative organization for a long time. And he's
27:56
now gone out and he's hung out his own shingle, and he's doing some consulting
27:59
work. And it's been really fun to to to talk to him and to
28:03
work with him because he's learning about the possibility of doing
28:07
things he's never done before and feeling like so
28:10
here's where that community of people comes together again. I could I could give
28:14
you a half dozen examples over the last couple of weeks where I've taken
28:18
on something that we're going to do as an organization that I have
28:22
no idea how we're going to do it. What I do know is I know
28:26
people like you. I know people like Rob. I know people in the offer one
28:29
community. I know people in the other communities. And amongst those people
28:33
are the answers I need to be able to do this. And if not, I
28:36
can always go to some place like Fiverr or Upwork or someplace, and I can
28:40
hire somebody who has the expertise that we don't have at a relatively good rate
28:44
to do it. So I almost never say I can't do that. I
28:48
always try to do it on my own. I always try to figure out what
28:51
I can, and then I go and get the help that I need from other
28:53
people, and I let them fill in the gaps. So I think I do something
28:57
new and different every day. And and I love that attitude. I
29:01
love that attitude. Alright. I am sorry, but we're gonna have to wind this up.
29:05
And so for those of you that are listening, make sure that you subscribe,
29:09
share, and engage with the podcast. You can find the previous
29:12
podcast, you know, and listen to them. We've had some great
29:16
guests. And it's my way of giving back to the community and helping
29:20
you fuel your quest for growth and and impact. So I
29:23
hope you will continue to join me for one small change and see, you
29:27
know, what kind of small shifts we can have that will yield
29:30
monumental transformations. And I wanna make sure that,
29:34
you know, you dive into your world with your bold vision and
29:38
innovative possibilities. So, Dave, real fast, what's
29:42
your your last word? What's your take, you know, that you wanna leave us
29:46
with? My take is I I'm gonna go back to be curious. I think we
29:49
developed that really well. Be curious about what's around you. Be curious about the opportunities
29:53
that exist in your day to day life. As Ernesto Saro
29:56
says, shut up and listen. Keep listening until you really understand
30:00
what the circumstances, what the person is trying to accomplish, and how you might
30:04
be able to help them to get there. Or as Alan Alda said, until you're
30:08
changed by what you're hearing. That is a true
30:12
means of reaching success, I think, for small business people.
30:17
This is fabulous. I wish we had more time. Thank
30:21
you. Always talking to you is one of the best
30:24
times of my week. So I wanna remind my audience,
30:28
you know, that remember change is simple but it's not always easy. And
30:32
it requires courage, resilience, and a willingness to step outside your
30:35
comfort zone. So make sure that you join me again for the one small change,
30:39
again, as we embark on this journey of a bold vision and innovative
30:43
possibilities. And I will see you on the
30:46
next One Small Change podcast, and
30:50
I hope you will listen to more. Thank you so much, Dave, for coming
30:54
and sharing My pleasure. Thank you for your help. Wisdom.