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028: Recapping Week 5 of The Customer Service Revolution Conference
Chief Revolution Officer John DiJulius and Senior Customer Experience Consultant Dave Murray recap the amazing group of speakers who presented during week 5 of The Customer Service Revolution Conference, featuring Ken Blanchard, Adrienne Bankert, J.R. Heckman, Dave Murray, and John DiJulius.
You will learn:
How it all starts with having a vision of what could be
How to create a reality distortion field
What it takes to be a revolutionary
The two primary elements an effective leader must focus on
The four areas leaders must engage in
What is servant leadership?
How to make it stick
Co-creation…
The skinny
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