Latest / Making Cents / The Anxiety Premium: How to Stay Calm with KiwiSaver and Investments

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The Anxiety Premium: How to Stay Calm with KiwiSaver and Investments · Making Cents

• 0:02
  Hey,
• 0:02
  team,
• 0:03
  it's
• 0:03
  Frances.
• 0:04
  If
• 0:04
  you've
• 0:04
  been
• 0:04
  barely
• 0:05
  resisting
• 0:05
  a
• 0:06
  doom
• 0:06
  scroll,
• 0:06
  well,
• 0:07
  you're
• 0:07
  far
• 0:07
  from
• 0:07
  alone.
• 0:08
  Same
• 0:09
  here.
• 0:09
  The
• 0:10
  news
• 0:10
  has
• 0:10
  been
• 0:10
  terrible
• 0:11
  lately
• 0:11
  and
• 0:12
  it's
• 0:12
  also
• 0:12
  been
• 0:12
  impacting
• 0:13
  our
• 0:13
  financial
• 0:14
  lives.
• 0:15
  So
• 0:15
  what
• 0:15
  can
• 0:15
  we
• 0:16
  do
• 0:16
  when
• 0:16
  it
• 0:16
  feels
• 0:17
  like
• 0:17
  the
• 0:17
  world
• 0:17
  is
• 0:17
  on
• 0:17
  fire
• 0:18
  in
• 0:18
  order
• 0:18
  to
• 0:19
  protect
• 0:19
  ourselves
• 0:20
  somewhat?
• 0:21
  That's
• 0:21
  exactly
• 0:21
  what
• 0:22
  the
• 0:22
  lovely
• 0:22
  TVNZ
• 0:23
  breakfast
• 0:23
  team
• 0:23
  asked
• 0:24
  me
• 0:24
  to
• 0:24
  come
• 0:24
  on
• 0:24
  to
• 0:25
  talk
• 0:25
  about
• 0:25
  earlier
• 0:25
  this
• 0:26
  week.
• 0:26
  And
• 0:27
  they
• 0:27
  were
• 0:27
  also
• 0:27
  kind
• 0:27
  enough
• 0:28
  to
• 0:28
  say
• 0:28
  I
• 0:28
  could
• 0:28
  repost
• 0:29
  that
• 0:29
  conversation
• 0:30
  here
• 0:30
  yet.
• 0:31
  So
• 0:31
  let's
• 0:31
  talk
• 0:32
  about
• 0:32
  it
• 0:32
  and
• 0:32
  get
• 0:32
  some
• 0:33
  calm
• 0:33
  back
• 0:33
  into
• 0:34
  our
• 0:34
  money
• 0:34
  lives.
• 0:35
  Enjoy.
• 0:41
  It
• 0:41
  can
• 0:41
  be
• 0:42
  really
• 0:42
  tempting
• 0:43
  in
• 0:43
  tough
• 0:43
  times
• 0:43
  to
• 0:44
  panic
• 0:44
  and
• 0:44
  hastily
• 0:45
  pull
• 0:45
  your
• 0:45
  money
• 0:45
  out
• 0:46
  of
• 0:46
  Kiwisaver
• 0:47
  or
• 0:47
  other
• 0:47
  investments.
• 0:48
  With
• 0:48
  ongoing
• 0:48
  conflicts
• 0:49
  overseas
• 0:49
  and
• 0:49
  the
• 0:50
  rising
• 0:50
  cost
• 0:50
  of
• 0:50
  living
• 0:50
  here
• 0:51
  at
• 0:51
  home,
• 0:51
  it
• 0:52
  can
• 0:52
  be
• 0:52
  hard
• 0:52
  to
• 0:52
  know
• 0:53
  what
• 0:53
  the
• 0:53
  right
• 0:53
  move
• 0:54
  is.
• 0:54
  For
• 0:54
  more
• 0:54
  on
• 0:55
  how
• 0:55
  to
• 0:55
  manage
• 0:55
  your
• 0:55
  finances
• 0:56
  during
• 0:56
  global
• 0:57
  uncertainty,
• 0:57
  we're
• 0:57
  joined
• 0:58
  by
• 0:58
  independent
• 0:58
  financial
• 0:58
  journalist
• 0:59
  Francis
• 0:59
  Cook.
• 1:00
  Good
• 1:00
  morning.
• 1:01
  This
• 1:01
  happens
• 1:01
  all
• 1:01
  the
• 1:01
  time,
• 1:02
  right,
• 1:02
  with
• 1:02
  Kiwisaver.
• 1:03
  And
• 1:03
  we
• 1:03
  think,
• 1:03
  oh,
• 1:03
  should
• 1:04
  we
• 1:04
  stick?
• 1:04
  Should
• 1:04
  we
• 1:04
  turn?
• 1:05
  Exactly.
• 1:06
  And
• 1:06
  I
• 1:06
  feel
• 1:06
  like
• 1:06
  we've
• 1:07
  gone
• 1:07
  through
• 1:07
  a
• 1:07
  few
• 1:07
  crises
• 1:08
  now
• 1:08
  in
• 1:08
  the
• 1:08
  last
• 1:09
  few
• 1:09
  years.
• 1:09
  We
• 1:10
  are
• 1:10
  getting
• 1:10
  a
• 1:10
  little
• 1:10
  weathered
• 1:11
  on
• 1:11
  this,
• 1:11
  but
• 1:11
  it's
• 1:11
  still
• 1:12
  every
• 1:12
  time
• 1:12
  something
• 1:12
  new
• 1:13
  hits
• 1:13
  it
• 1:14
  is
• 1:14
  that
• 1:14
  tendency
• 1:14
  for
• 1:14
  your
• 1:15
  brain
• 1:15
  to
• 1:15
  go,
• 1:15
  ah,
• 1:15
  but
• 1:16
  this
• 1:16
  time
• 1:16
  is
• 1:16
  different.
• 1:17
  Ah,
• 1:17
  but
• 1:17
  this
• 1:17
  time
• 1:18
  it's
• 1:18
  actually
• 1:18
  ready
• 1:19
  in
• 1:19
  time
• 1:19
  to
• 1:19
  panic.
• 1:20
  And
• 1:20
  I
• 1:20
  think
• 1:21
  when
• 1:21
  we
• 1:21
  see
• 1:21
  all
• 1:21
  of
• 1:22
  these
• 1:22
  truly
• 1:23
  awful
• 1:23
  things
• 1:23
  happening
• 1:24
  around
• 1:24
  the
• 1:24
  world,
• 1:25
  we
• 1:25
  look
• 1:25
  to
• 1:25
  control
• 1:26
  what
• 1:26
  we
• 1:26
  can.
• 1:27
  And
• 1:27
  so
• 1:27
  something
• 1:27
  like
• 1:27
  switching
• 1:28
  your
• 1:28
  kiwisaver
• 1:29
  feels
• 1:29
  like
• 1:29
  you're
• 1:30
  doing
• 1:30
  something
• 1:30
  and
• 1:31
  doing
• 1:31
  something
• 1:31
  good,
• 1:32
  but
• 1:32
  it's
• 1:33
  often
• 1:33
  actually
• 1:33
  the
• 1:34
  very
• 1:34
  worst
• 1:34
  thing
• 1:34
  you
• 1:35
  can
• 1:35
  do.
• 1:35
  What
• 1:35
  are
• 1:35
  some
• 1:35
  of
• 1:35
  the
• 1:35
  things
• 1:36
  that
• 1:36
  people
• 1:36
  can
• 1:36
  do
• 1:36
  to
• 1:36
  ease
• 1:37
  their
• 1:37
  concerns
• 1:37
  around
• 1:38
  these
• 1:38
  things?
• 1:39
  I
• 1:39
  mean,
• 1:39
  as
• 1:40
  someone
• 1:40
  who
• 1:40
  keeps
• 1:40
  myself
• 1:41
  up
• 1:41
  to
• 1:41
  date,
• 1:41
  I
• 1:41
  am
• 1:42
  someone
• 1:42
  who
• 1:42
  is
• 1:43
  very
• 1:43
  carefully
• 1:44
  choosing
• 1:44
  my
• 1:44
  strategy
• 1:45
  on
• 1:45
  staying
• 1:45
  up
• 1:45
  to
• 1:45
  date
• 1:45
  at
• 1:46
  the
• 1:46
  moment.
• 1:46
  I
• 1:46
  stay
• 1:47
  up
• 1:47
  to
• 1:47
  date
• 1:47
  in
• 1:47
  the
• 1:47
  mornings
• 1:48
  and
• 1:48
  the
• 1:48
  evenings
• 1:48
  and
• 1:48
  then
• 1:48
  I
• 1:49
  do
• 1:49
  not
• 1:49
  doom
• 1:49
  scroll
• 1:49
  through
• 1:50
  the
• 1:50
  rest
• 1:50
  of
• 1:50
  the
• 1:50
  day.
• 1:50
  So
• 1:50
  I
• 1:50
  must
• 1:51
  say,
• 1:51
  don't
• 1:51
  doom
• 1:52
  scroll
• 1:52
  for
• 1:52
  starters,
• 1:53
  but
• 1:54
  also,
• 1:54
  you
• 1:54
  know,
• 1:55
  take
• 1:55
  the
• 1:55
  moment
• 1:56
  to
• 1:56
  realize,
• 1:56
  you
• 1:56
  know,
• 1:57
  why
• 1:57
  we
• 1:57
  get
• 1:57
  money
• 1:58
  back
• 1:58
  from
• 1:58
  Kiwisaver.
• 1:59
  Kiwisaver.
• 2:00
  If
• 2:00
  you've
• 2:00
  got
• 2:00
  your
• 2:00
  money
• 2:00
  in
• 2:01
  something
• 2:01
  that
• 2:01
  is
• 2:02
  balanced
• 2:02
  or
• 2:02
  growth,
• 2:03
  almost
• 2:04
  certainly
• 2:04
  a
• 2:05
  good
• 2:05
  amount
• 2:05
  of
• 2:05
  it
• 2:05
  is
• 2:06
  in
• 2:06
  the
• 2:06
  share
• 2:06
  market.
• 2:06
  The
• 2:07
  share
• 2:07
  market
• 2:07
  is
• 2:07
  a
• 2:07
  bunch
• 2:08
  of
• 2:08
  businesses
• 2:08
  and
• 2:09
  it
• 2:09
  gives
• 2:09
  you
• 2:10
  far
• 2:10
  more
• 2:10
  money
• 2:11
  long
• 2:11
  term.
• 2:11
  But
• 2:12
  what
• 2:12
  they're
• 2:12
  paying
• 2:12
  you
• 2:12
  is
• 2:13
  an
• 2:13
  anxiety
• 2:13
  premium.
• 2:14
  I
• 2:14
  was
• 2:14
  going
• 2:14
  to
• 2:14
  ask
• 2:14
  you
• 2:14
  about
• 2:15
  this.
• 2:15
  What
• 2:15
  is
• 2:15
  the
• 2:15
  anxiety
• 2:16
  premium?
• 2:17
  The
• 2:17
  anxiety
• 2:18
  premium
• 2:18
  is
• 2:18
  the
• 2:18
  ability
• 2:19
  to
• 2:19
  make
• 2:19
  money
• 2:19
  from
• 2:20
  sitting
• 2:20
  on
• 2:20
  your
• 2:20
  hands
• 2:21
  and
• 2:21
  not
• 2:22
  giving
• 2:22
  into
• 2:22
  your
• 2:23
  anxiety.
• 2:23
  And
• 2:24
  it's
• 2:24
  harder
• 2:24
  than
• 2:24
  it
• 2:24
  sounds.
• 2:25
  It
• 2:25
  feels
• 2:26
  like
• 2:26
  you
• 2:26
  should
• 2:26
  do
• 2:26
  something.
• 2:26
  It
• 2:27
  feels
• 2:27
  like
• 2:27
  it's
• 2:27
  lazy
• 2:28
  to
• 2:28
  not
• 2:28
  do
• 2:28
  something.
• 2:28
  It
• 2:29
  feels
• 2:29
  like
• 2:29
  you
• 2:29
  should
• 2:29
  get
• 2:29
  more
• 2:30
  for
• 2:30
  doing
• 2:30
  more.
• 2:31
  But
• 2:31
  what
• 2:31
  you're
• 2:31
  actually
• 2:32
  paid
• 2:32
  for
• 2:32
  is
• 2:33
  the
• 2:33
  ability
• 2:34
  sit
• 2:34
  there,
• 2:34
  go,
• 2:34
  this
• 2:35
  isn't
• 2:35
  fun
• 2:36
  and
• 2:36
  turn
• 2:36
  and
• 2:37
  look
• 2:37
  at
• 2:37
  something
• 2:37
  else
• 2:37
  and
• 2:38
  just
• 2:38
  let
• 2:38
  it
• 2:39
  ride.
• 2:40
  Feels
• 2:40
  like
• 2:40
  this
• 2:40
  happens
• 2:41
  often
• 2:41
  when
• 2:42
  we
• 2:42
  go
• 2:42
  through
• 2:42
  these
• 2:43
  crises.
• 2:43
  And
• 2:43
  the
• 2:44
  advice
• 2:44
  is
• 2:44
  sort
• 2:44
  of
• 2:45
  just
• 2:45
  don't
• 2:45
  look
• 2:45
  at
• 2:45
  your
• 2:46
  kiwi.
• 2:46
  Save
• 2:46
  a
• 2:46
  balance.
• 2:47
  Don't
• 2:47
  look
• 2:47
  at
• 2:47
  what's
• 2:47
  going
• 2:47
  on
• 2:48
  there.
• 2:48
  What
• 2:48
  is
• 2:48
  it
• 2:48
  that
• 2:48
  actually
• 2:49
  drives
• 2:49
  people
• 2:49
  to
• 2:50
  think,
• 2:50
  I
• 2:50
  could
• 2:50
  get
• 2:51
  a
• 2:51
  better
• 2:51
  deal
• 2:51
  elsewhere
• 2:52
  if
• 2:52
  I
• 2:52
  could
• 2:52
  just
• 2:52
  do
• 2:52
  something
• 2:53
  here?
• 2:53
  Well,
• 2:53
  we're
• 2:53
  so
• 2:54
  used
• 2:54
  to
• 2:54
  every
• 2:54
  other
• 2:54
  part
• 2:55
  of
• 2:55
  our
• 2:55
  lives.
• 2:56
  If
• 2:56
  you
• 2:56
  do
• 2:56
  more,
• 2:56
  you
• 2:57
  get
• 2:57
  more
• 2:57
  and
• 2:58
  that's
• 2:58
  great.
• 2:59
  With
• 2:59
  your
• 2:59
  money,
• 2:59
  it's
• 3:00
  the
• 3:00
  exact
• 3:00
  opposite.
• 3:00
  You
• 3:01
  know,
• 3:01
  playing
• 3:01
  dead
• 3:02
  is
• 3:02
  the
• 3:02
  best
• 3:03
  choice
• 3:03
  usually.
• 3:04
  And
• 3:05
  so
• 3:05
  if
• 3:05
  you
• 3:05
  are
• 3:06
  able
• 3:06
  to
• 3:07
  acknowledge
• 3:07
  that
• 3:08
  actually
• 3:08
  doing
• 3:08
  nothing
• 3:09
  is
• 3:09
  sometimes
• 3:09
  the
• 3:09
  best
• 3:10
  discipline
• 3:11
  and
• 3:11
  that's
• 3:12
  really
• 3:12
  good.
• 3:12
  It's
• 3:13
  doing
• 3:13
  the
• 3:14
  regular
• 3:14
  discipline.
• 3:15
  Often
• 3:15
  it's
• 3:15
  putting
• 3:16
  a
• 3:16
  little
• 3:16
  bit
• 3:16
  of
• 3:16
  money
• 3:16
  in,
• 3:17
  leaving
• 3:17
  it
• 3:17
  alone,
• 3:18
  going
• 3:19
  on
• 3:19
  from
• 3:19
  there.
• 3:19
  And
• 3:19
  Kiwisaver
• 3:20
  is
• 3:20
  designed
• 3:20
  for
• 3:20
  this.
• 3:21
  They
• 3:21
  use
• 3:21
  a
• 3:21
  fund
• 3:22
  system.
• 3:22
  They've
• 3:23
  got
• 3:23
  hundreds
• 3:24
  of
• 3:24
  different
• 3:24
  companies
• 3:25
  spread
• 3:25
  all
• 3:25
  over
• 3:26
  the
• 3:26
  world.
• 3:26
  It
• 3:26
  is
• 3:26
  already
• 3:27
  built
• 3:27
  for
• 3:28
  shocks
• 3:28
  like
• 3:29
  this.
• 3:29
  So
• 3:29
  it
• 3:30
  was
• 3:30
  already
• 3:30
  built
• 3:30
  to
• 3:30
  take
• 3:30
  this
• 3:31
  into
• 3:31
  account.
• 3:32
  It
• 3:32
  looks
• 3:32
  like
• 3:32
  your
• 3:33
  money
• 3:33
  has
• 3:33
  gone
• 3:33
  down.
• 3:33
  It
• 3:34
  hasn't.
• 3:34
  What
• 3:34
  are
• 3:35
  some
• 3:35
  of
• 3:35
  the
• 3:35
  long
• 3:35
  term
• 3:35
  damage
• 3:36
  that
• 3:36
  people
• 3:36
  can
• 3:36
  do
• 3:36
  if
• 3:36
  they
• 3:37
  do
• 3:37
  act
• 3:37
  a
• 3:37
  bit
• 3:38
  recklessly
• 3:38
  and
• 3:38
  they
• 3:38
  do
• 3:39
  decide
• 3:39
  to
• 3:39
  pull
• 3:40
  money
• 3:40
  out
• 3:40
  of
• 3:40
  their
• 3:40
  Kiwisaver?
• 3:41
  And
• 3:42
  we
• 3:42
  saw
• 3:42
  this
• 3:42
  a
• 3:42
  little
• 3:42
  bit
• 3:42
  with
• 3:43
  COVID
• 3:43
  right?
• 3:43
  We
• 3:43
  had
• 3:44
  that
• 3:44
  huge
• 3:44
  horrible
• 3:44
  drop
• 3:45
  and
• 3:46
  then
• 3:46
  it
• 3:46
  bounced
• 3:46
  back
• 3:47
  within
• 3:47
  literally
• 3:48
  days.
• 3:49
  So
• 3:49
  if
• 3:49
  you
• 3:49
  said,
• 3:50
  oh,
• 3:50
  I'm
• 3:50
  going
• 3:50
  to
• 3:50
  pull
• 3:50
  my
• 3:50
  money
• 3:51
  out
• 3:51
  until
• 3:51
  it's
• 3:52
  ready
• 3:52
  and
• 3:53
  back
• 3:53
  then
• 3:53
  you
• 3:53
  would
• 3:54
  have
• 3:54
  pulled
• 3:54
  out
• 3:54
  your
• 3:54
  money,
• 3:55
  right?
• 3:55
  As
• 3:55
  everything
• 3:55
  wasn't
• 3:56
  worth
• 3:56
  very
• 3:56
  much
• 3:57
  and
• 3:57
  you
• 3:57
  would
• 3:58
  have
• 3:58
  missed
• 3:58
  the
• 3:58
  bounce
• 3:58
  back
• 3:59
  in
• 3:59
  price.
• 3:59
  So
• 4:00
  that's
• 4:00
  when
• 4:01
  you've
• 4:01
  lost
• 4:01
  a
• 4:01
  bunch
• 4:01
  of
• 4:01
  money.
• 4:02
  Now,
• 4:02
  there
• 4:03
  are
• 4:03
  times
• 4:03
  when
• 4:03
  you
• 4:03
  can
• 4:03
  change
• 4:04
  your
• 4:04
  Kiwisaver,
• 4:05
  but
• 4:05
  it's
• 4:05
  based
• 4:05
  on
• 4:05
  your
• 4:06
  life,
• 4:06
  not
• 4:06
  the
• 4:06
  headlines.
• 4:07
  So
• 4:07
  if
• 4:07
  you're
• 4:07
  thinking
• 4:08
  you
• 4:08
  might
• 4:08
  be
• 4:08
  buying
• 4:09
  a
• 4:09
  house
• 4:09
  soon
• 4:09
  or
• 4:10
  retiring
• 4:10
  soon
• 4:10
  or
• 4:11
  you've
• 4:11
  just
• 4:11
  had
• 4:11
  a
• 4:11
  baby
• 4:12
  or
• 4:12
  you
• 4:12
  think
• 4:13
  your
• 4:13
  fund
• 4:13
  provider
• 4:14
  isn't
• 4:14
  doing
• 4:14
  the
• 4:14
  best
• 4:14
  job,
• 4:15
  maybe
• 4:15
  they're
• 4:16
  charging
• 4:16
  quite
• 4:16
  high
• 4:16
  fees.
• 4:17
  Those
• 4:17
  are
• 4:17
  all
• 4:18
  great
• 4:18
  reasons
• 4:19
  to
• 4:19
  think
• 4:19
  about
• 4:19
  changing,
• 4:20
  but
• 4:20
  it's
• 4:20
  based
• 4:20
  on
• 4:21
  your
• 4:21
  life,
• 4:21
  not
• 4:22
  headlines.
• 4:22
  What
• 4:22
  about
• 4:23
  if
• 4:23
  life
• 4:23
  event
• 4:23
  intersects
• 4:24
  with
• 4:24
  global
• 4:25
  crisis
• 4:25
  and
• 4:26
  you
• 4:26
  think,
• 4:26
  actually
• 4:26
  I
• 4:27
  need
• 4:27
  that
• 4:27
  money
• 4:27
  now,
• 4:28
  but
• 4:28
  it's
• 4:28
  not
• 4:28
  looking
• 4:29
  good
• 4:29
  right
• 4:29
  now
• 4:29
  in
• 4:29
  KiwiSaver.
• 4:31
  That's
• 4:31
  a
• 4:31
  really
• 4:31
  tricky
• 4:31
  one.
• 4:32
  So
• 4:32
  if
• 4:32
  you're
• 4:32
  thinking,
• 4:32
  you
• 4:33
  know,
• 4:33
  I
• 4:33
  might
• 4:33
  want
• 4:33
  to
• 4:33
  buy
• 4:33
  a
• 4:33
  house
• 4:34
  in
• 4:34
  a
• 4:34
  year
• 4:34
  or
• 4:35
  two
• 4:35
  and
• 4:35
  it's
• 4:36
  already
• 4:36
  dipped
• 4:36
  down
• 4:36
  a
• 4:37
  bit,
• 4:37
  probably
• 4:37
  the
• 4:38
  damage
• 4:38
  is
• 4:38
  done,
• 4:39
  then
• 4:40
  it's
• 4:40
  a
• 4:40
  point
• 4:40
  of
• 4:41
  looking
• 4:41
  at,
• 4:41
  well,
• 4:42
  what
• 4:42
  is
• 4:43
  my
• 4:43
  real
• 4:44
  timeline?
• 4:44
  So
• 4:44
  if
• 4:44
  you're
• 4:45
  thinking,
• 4:45
  you
• 4:45
  know,
• 4:45
  I
• 4:45
  want
• 4:45
  to
• 4:45
  buy
• 4:46
  a
• 4:46
  house
• 4:46
  in
• 4:46
  a
• 4:46
  year
• 4:46
  or
• 4:46
  two,
• 4:47
  then
• 4:48
  okay,
• 4:48
  you
• 4:48
  might
• 4:48
  wait
• 4:49
  and
• 4:49
  think
• 4:49
  buying
• 4:50
  a
• 4:50
  house
• 4:50
  is
• 4:50
  still
• 4:50
  optional.
• 4:51
  I'm
• 4:52
  going
• 4:52
  to
• 4:52
  see
• 4:52
  if
• 4:52
  I
• 4:52
  can
• 4:53
  ride
• 4:53
  it
• 4:53
  out
• 4:53
  through
• 4:53
  this.
• 4:53
  If
• 4:54
  everything
• 4:54
  recovers.
• 4:54
  Sometimes
• 4:55
  it's
• 4:55
  a
• 4:55
  really
• 4:55
  fast
• 4:55
  recovery,
• 4:56
  so
• 4:57
  give
• 4:57
  yourself
• 4:57
  that
• 4:58
  time.
• 4:58
  If
• 4:58
  you
• 4:59
  really
• 4:59
  need
• 4:59
  it
• 5:00
  right
• 5:00
  now,
• 5:00
  get
• 5:00
  in
• 5:01
  touch
• 5:01
  with
• 5:01
  your
• 5:01
  KiwiSaver
• 5:02
  provider.
• 5:02
  You
• 5:02
  literally
• 5:03
  pay
• 5:03
  them
• 5:03
  fees
• 5:03
  for
• 5:03
  this.
• 5:03
  It's
• 5:04
  not
• 5:04
  even
• 5:05
  just
• 5:05
  that,
• 5:05
  you
• 5:06
  know,
• 5:06
  you've
• 5:06
  got
• 5:07
  this
• 5:07
  person
• 5:07
  on
• 5:08
  board,
• 5:08
  you
• 5:08
  have
• 5:09
  prepaid
• 5:10
  for
• 5:10
  this,
• 5:10
  so
• 5:10
  make
• 5:11
  use,
• 5:11
  get
• 5:11
  in
• 5:12
  touch,
• 5:12
  email,
• 5:12
  call
• 5:12
  them
• 5:13
  and
• 5:13
  say,
• 5:13
  what
• 5:14
  can
• 5:14
  I
• 5:14
  do?
• 5:14
  And
• 5:15
  they
• 5:15
  should
• 5:15
  be
• 5:15
  able
• 5:15
  to
• 5:15
  give
• 5:15
  you
• 5:16
  some.
• 5:16
  A
• 5:16
  bit
• 5:16
  of
• 5:16
  a
• 5:16
  steer.
• 5:17
  Francis
• 5:17
  Cook,
• 5:17
  independent
• 5:18
  financial
• 5:18
  journalist.
• 5:19
  Thank
• 5:19
  you
• 5:19
  so
• 5:19
  much
• 5:19
  as
• 5:19
  always.
• 5:19
  We
• 5:20
  didn't
• 5:20
  even
• 5:20
  get
• 5:20
  time
• 5:20
  to
• 5:20
  talk
• 5:21
  about
• 5:21
  the
• 5:21
  skincare
• 5:22
  metaphor,
• 5:22
  but
• 5:22
  you
• 5:23
  can
• 5:23
  read
• 5:23
  all
• 5:23
  about
• 5:23
  it
• 5:24
  on
• 5:24
  Frances
• 5:24
  financial
• 5:25
  advice.
• 5:25
  Just
• 5:26
  head
• 5:26
  to
• 5:26
  OneNews,
• 5:27
  Co
• 5:27
  NZ
• 5:28
  or
• 5:28
  the
• 5:28
  OneNews
• 5:28
  app.
• 5:29
  Search
• 5:30
  for
• 5:30
  her
• 5:30
  name
• 5:30
  in
• 5:30
  the
• 5:31
  tab
• 5:31
  bar
• 5:31
  where
• 5:31
  you
• 5:31
  can
• 5:31
  find
• 5:32
  the
• 5:32
  latest
• 5:32
  from
• 5:33
  Frances
• 5:33
  Cook.
• 5:35
  This
• 5:35
  podcast
• 5:35
  can
• 5:35
  only
• 5:36
  give
• 5:36
  you
• 5:36
  general
• 5:36
  information
• 5:37
  about
• 5:37
  how
• 5:38
  things
• 5:38
  work.
• 5:38
  In
• 5:39
  most
• 5:39
  situations.
• 5:40
  It's
• 5:40
  not
• 5:40
  individual
• 5:41
  financial
• 5:41
  advice.
• 5:42
  If
• 5:42
  you're
• 5:43
  after
• 5:43
  that,
• 5:43
  a
• 5:44
  financial
• 5:44
  advisor
• 5:44
  is
• 5:45
  always
• 5:45
  the
• 5:45
  best
• 5:46
  bet.