Latest / Speaking of Supply Chain / Picture the Future: Revolutionizing Supply Chain Facilities with 3D Visual Design

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Picture the Future: Revolutionizing Supply Chain Facilities with 3D Visual Design · Speaking of Supply Chain

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Speaker 1: You're listening to Speaking of Supply Chain, a meeboch podcast.
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Speaker 1: This is a show for logistics professionals looking to learn
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Speaker 1: more about the latest innovations in supply chain. Each episode
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Speaker 1: will feature a conversation on topics such as mitigating supply
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Speaker 1: chain disruption and reducing risk, current automation trends, sustainability initiatives,
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Speaker 1: and more. Let's dive right in.
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Speaker 2: Hello, and welcome to Speaking of Supply Chain, where we
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Speaker 2: explore trends, current events, and innovations impacting the logistics and
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Speaker 2: supply chain industries. I'm your host, Ellen Wood. Over the
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Speaker 2: past fifteen years, technical advancements have significantly transformed the design
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Speaker 2: and optimization of production and distribution facilities. System design has
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Speaker 2: become a pivotal tool enabling manufacturers to create detailed virtual
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Speaker 2: models of their operations and allows for a comprehensive analysis
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Speaker 2: and optimization of facility layouts before physical implementation. Joining me
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Speaker 2: today to discuss some of the various benefits offered by
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Speaker 2: such system design tools is Rich Trahey, vice president of
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Speaker 2: global sales for Configure Up.
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Speaker 3: Welcome, Thank you for having me, Ellen, I appreciate being here.
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Speaker 2: And one of my meebok colleagues Claire cons who is
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Speaker 2: one of the users of this tool for our organization, Claia,
1:25
Speaker 2: Welcome back to the podcast.
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Speaker 4: Great to be here and thanks Ellen.
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Speaker 2: Let's get into our discussion for today, which is talking
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Speaker 2: about system design tools and specifically the configure A tool. Obviously,
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Speaker 2: so some of the things that we had discussed, so
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Speaker 2: we've already had a conversation earlier today about some of
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Speaker 2: the things that the tool can do, and we talked
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Speaker 2: with our team and it was a great informational exchange.
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Speaker 2: But for our listeners out there who are interested in
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Speaker 2: what this tool's capabilities are, some of the things that
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Speaker 2: we talked about very high level that the tool can benefits,
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Speaker 2: that it can provide risk reduction, cost efficiency, enhanced decision
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Speaker 2: making obviously, but also sustainability and just some benefits of
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Speaker 2: three D design. So let's start at the beginning, which
2:12
Speaker 2: is risk reduction. That's the buzzword on everybody's mind right now.
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Speaker 2: Everyone wants to reduce the risk to their operations because
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Speaker 2: a few years ago we all remembered it. We've beat
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Speaker 2: it to death since then. But risks happen, and there
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Speaker 2: are frequently interruptions, disruptions to the supply chain, and to logistics.
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Speaker 2: What kind of risk are we able to reduce using
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Speaker 2: these particular tools when it comes to designing new facilities
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Speaker 2: or designing changes to existing facilities.
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Speaker 3: So with a three D design tool such as a CET,
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Speaker 3: which is Configure Extension Technology, you've got two categories of risk, right,
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Speaker 3: business risk and technical risk. And the technical risk it
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Speaker 3: can come down to all the different systems that interchange
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Speaker 3: with each other, whether that is the equipment interfacing with
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Speaker 3: the building. So often you have just something as simple
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Speaker 3: as interferences that I didn't know that I column was there,
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Speaker 3: or oh, I didn't know that we have a utility
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Speaker 3: room in that section of the building design. So having
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Speaker 3: spatial design and knowing and being able to plan ahead
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Speaker 3: for those kind of tactical building interferences and that kind
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Speaker 3: of thing. And then you have technical exchanges between the
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Speaker 3: different equipments. And that's one of the reasons we created
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Speaker 3: the Extension platform is different manufacturers can publish their application
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Speaker 3: engineering extensions to the platform and then users can use
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Speaker 3: those different extensions together to make a system. So those
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Speaker 3: kind of on the technical side, that's a big huge
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Speaker 3: reduction in areas that you can see the real world
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Speaker 3: engineering in a very early stage of the concept. I'll
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Speaker 3: come back to business and maybe let Claire talk a
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Speaker 3: little bit about the technical risk management that comes with it.
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Speaker 4: I think for me, and when it comes to risk management,
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Speaker 4: you also pull in some of those other things you
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Speaker 4: talked about, where you're looking at people centered design and
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Speaker 4: seeing how can we put together this design in a
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Speaker 4: way that makes sense. Right, So not only are you
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Speaker 4: eliminating actual physical risks such as like I column interference
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Speaker 4: or making sure there's an Egres path somewhere, but you're
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Speaker 4: also looking at, oh, this design doesn't quite make sense
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Speaker 4: in this space, or we can make this longer, or
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Speaker 4: we actually don't have as much space for this, racking
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Speaker 4: this ASRS something like that as we thought we did.
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Speaker 4: And so one of the things that has been a
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Speaker 4: huge benefit for us using Configure our CET as our
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Speaker 4: three D design tool has been the ability to sort
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Speaker 4: of have this immersive experience and see, oh, this fits here,
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Speaker 4: this doesn't fit here, you run a do a wall here,
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Speaker 4: there's actually not quite enough space for a staging lane here,
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Speaker 4: and being able to then put those different pieces together
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Speaker 4: in a way that kind of comes and brings it
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Speaker 4: to life.
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Speaker 3: I'm going to expand on that a bit. So earlier
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Speaker 3: we were talking about alternative designs. So one business risk,
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Speaker 3: right is that you come up with a design and
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Speaker 3: the design is right, but maybe it wasn't the right design,
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Speaker 3: so like your technical risks are, there's no technical risks,
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Speaker 3: everything works, but it's not the best possible design, and
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Speaker 3: that you could call a business risk that like, hey, dang,
5:21
Speaker 3: we launched this whole building, but oops, we picked the
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Speaker 3: wrong design. So a business risk is that you end
5:28
Speaker 3: up with the wrong design because you didn't consider all
5:31
Speaker 3: the alternatives. And maybe that was because of time, the
5:34
Speaker 3: time that it takes to really weigh all the alternatives,
5:37
Speaker 3: or you didn't have the framework set up with your
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Speaker 3: customer to be able to explore all those I know,
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Speaker 3: I've been in this situation where we were in crunch
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Speaker 3: time and we were as an integrator, went through seven
5:48
Speaker 3: different scenarios and we picked the best one and put
5:50
Speaker 3: it forward. Weren't able to really show those different scenarios
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Speaker 3: to the customer, really involve them all the stakeholders in
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Speaker 3: the business decisions and kind of uncover those things, you know,
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Speaker 3: collaborative design. So there's a real business risk there that's
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Speaker 3: very hard to articulate or write down in a spreadsheet,
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Speaker 3: But that's a risk that you picked the wrong design
6:10
Speaker 3: in the big picture. So a tool like this that
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Speaker 3: helps you visualize and immerse yourself in the design and
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Speaker 3: really see the big picture and see quickly between different
6:19
Speaker 3: alternatives both the technology and the costs help you make
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Speaker 3: the right choice.
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Speaker 4: I had a very recent client that actually what we're
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Speaker 4: talking about all the different ways they could expand the
6:32
Speaker 4: capacity of their building, and they were like, Okay, what
6:35
Speaker 4: can you show us, What does it look like if
6:37
Speaker 4: we add am asanine, What does it look like if
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Speaker 4: we change this that or the other thing about this design?
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Speaker 4: And we could actually show them.
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Speaker 2: Well, and one thing you mentioned a minute ago, Rich,
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Speaker 2: was that other suppliers, So the suppliers of these material
6:52
Speaker 2: handling solutions are able to, you know, put their specs
6:55
Speaker 2: into the configure a CET and so you can choose
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Speaker 2: different potential solutions to put into the design. Is that
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Speaker 2: eliminating some of this risk because you can look between
7:08
Speaker 2: vendors to see which exact solution is going to fit
7:12
Speaker 2: a little bit better or which exact if there's a
7:15
Speaker 2: if there happens to be a preference on suppliers or
7:19
Speaker 2: vendors that you're working with that you can switch those
7:21
Speaker 2: out very easily and understand how that design can alter
7:25
Speaker 2: even in those minuscule ways.
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Speaker 3: Yeah, I think there's in the big ways. Conceptually, you
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Speaker 3: might have technologies that are the heart of the solution
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Speaker 3: and you can speed up your conceptual design with let's
7:38
Speaker 3: say there's this centerpiece of technology that changes the rest
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Speaker 3: of the solution and then be able to set up
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Speaker 3: an alternative with the centerpiece of technology that maybe is
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Speaker 3: the engine of the solution. And what's great about with
7:51
Speaker 3: the extension technologies you're doing that with real manufacturers application
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Speaker 3: data if you're an integrator for example, or consultants such
7:59
Speaker 3: as miboch, so you can way knowing that this is
8:03
Speaker 3: real engineering application data, not just whiteboard sketching, but for
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Speaker 3: real technology. For sure, that's going to reduce a lot
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Speaker 3: of risk and speed things up when you go downstream
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Speaker 3: and start adding the fidelity to the design.
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Speaker 2: And that certainly increases the design's flexibility because when you
8:19
Speaker 2: go to a particular vendor and say, you know, I'm
8:22
Speaker 2: interested in your solution, they obviously will want to have
8:25
Speaker 2: some sort of demonstration or proposal of what it would
8:28
Speaker 2: look like in your facility, but they have their data.
8:31
Speaker 2: They don't have their competitors design data that they can
8:35
Speaker 2: put in there. And this allows you to really we're
8:38
Speaker 2: doing a puzzle earlier, and you can switch out the
8:40
Speaker 2: pieces and you can see how things are going to
8:43
Speaker 2: fit together with a lot more flexibility because you have
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Speaker 2: all of those different pieces available inside the tool.
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Speaker 3: Yeah. What a great analogy, right, because different people have
8:54
Speaker 3: different ideas like, hey, maybe this subsystem could be this,
8:57
Speaker 3: maybe this could be that, and everybody's kind of being
8:59
Speaker 3: able to free wheel. I've been in a lot of
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Speaker 3: design reviews where that's a lot of fun, right, and
9:04
Speaker 3: people get engaged and you get the positive energy of well,
9:06
Speaker 3: what if we did this, and what if and what
9:08
Speaker 3: if and what if? That can make for a very
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Speaker 3: positive design and then very quickly step back and see
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Speaker 3: the big picture. And with that alternative management, then way
9:17
Speaker 3: the different alternatives against each other, like you said, with
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Speaker 3: real manufacturers equipment technology inside the solution.
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Speaker 2: Well, and that brings us into the next part of this,
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Speaker 2: which was the cost efficiency. That's going to be one
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Speaker 2: of those big factors that organizations are concerned about when
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Speaker 2: coming into a material, handling, purchase and integration is the cost.
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Speaker 2: So how does this particular tool help in terms of
9:45
Speaker 2: making sure that these solutions are as efficient for the
9:50
Speaker 2: finance department.
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Speaker 3: Yeah, so you have two aspects of that. One is
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Speaker 3: the investment itself, which is going to be the largest
9:57
Speaker 3: cost efficiency you're working on is how to make sure
9:59
Speaker 3: the design is cost efficient. And what this tool enables
10:04
Speaker 3: you to do is not only like a traditional CAD
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Speaker 3: see the design, but this CAD or in this case
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Speaker 3: model has all the cost elements associated to those elements.
10:16
Speaker 3: So if you are approved by that manufacturer to have
10:18
Speaker 3: the cost information, manufacturers control that, they'll share that in
10:23
Speaker 3: the model and then you can get live feedback on
10:26
Speaker 3: the cost of that design. And that when we were
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Speaker 3: talking earlier about comparing alternatives, not only are you comparing, okay,
10:32
Speaker 3: how many operators does this take, how much room does
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Speaker 3: this take? How efficient will in the flow be? But
10:37
Speaker 3: you can live see the cost impact of those designs
10:40
Speaker 3: as well. And the way we've done that in the
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Speaker 3: past that's really nice is to set up functional areas
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Speaker 3: and even see and structure your bill of material categorically
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Speaker 3: to say this functional area has this much investment. This
10:51
Speaker 3: functional area has this much investment, and then you literally
10:54
Speaker 3: can move your investment around within a design and say like, okay,
10:57
Speaker 3: if we're doing a design to costs an aaria where
10:59
Speaker 3: I'm trying to hit this x number of millions of dollars,
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Speaker 3: let's move that money around and see what we can
11:04
Speaker 3: be most efficient and achieve the business goals with that money.
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Speaker 3: So for sure there's a cost effectiveness as well as
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Speaker 3: a cost efficiency. And then naturally on the efficiency of
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Speaker 3: the design itself, you have downstream gains using CET that
11:20
Speaker 3: if you get your concept right with the original equipment,
11:23
Speaker 3: the ramifications are that it's going to be much more efficient.
11:27
Speaker 3: And many of our major integrators will save thirty to
11:30
Speaker 3: forty percent in their engineering phases of the project when
11:33
Speaker 3: they're using our software.
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Speaker 2: That's pretty significant.
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Speaker 4: As someone who uses the software. It is incredibly efficient
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Speaker 4: to be able to look at the different alternatives and
11:42
Speaker 4: be able to incorporate costing into them. So we were
11:45
Speaker 4: talking earlier about changing out the heart of the system
11:48
Speaker 4: that you have right, so if you want to look
11:51
Speaker 4: at a pickmod versus some kind of tope shuttle, you
11:54
Speaker 4: can trade those out and have the different alternatives and
11:57
Speaker 4: have the costs ready for those. We have a lot
11:59
Speaker 4: of clients that request options for different budgets, so they'll say, Okay,
12:04
Speaker 4: what's the option if we have this amount of budget
12:08
Speaker 4: versus this amount, and what does that look like? What
12:10
Speaker 4: can we get out of those different budgets and where
12:13
Speaker 4: does it make sense to spend our money and to
12:16
Speaker 4: have that hired capital investment at first? And then rich
12:21
Speaker 4: you mentioned about the operational investment as well. With three
12:25
Speaker 4: D design, it's a lot easier to visualize where your
12:28
Speaker 4: people are going and what types of jobs they'll be
12:30
Speaker 4: doing while they're there, so you can visualize where they
12:34
Speaker 4: fit into the system and kind of approximate how many
12:37
Speaker 4: people you'll need to do those different jobs.
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Speaker 2: What about the way that the systems work together once
12:45
Speaker 2: they're installed. I know we've talked about this in a
12:48
Speaker 2: couple other podcasts where we're talking about having the right
12:51
Speaker 2: data and having the systems talking to each other and
12:54
Speaker 2: making sure you've got everything mapped and integrated perfectly. And
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Speaker 2: a lot of the time during those integrations with these
13:02
Speaker 2: very technical installations, the biggest cost overrun is in change
13:08
Speaker 2: orders and in delays or things that you didn't anticipate
13:13
Speaker 2: just from the design, Does this help with any of
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Speaker 2: that risk?
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Speaker 4: Yeah, I think that because of the detail we can
13:21
Speaker 4: get out of doing a three D design like this,
13:23
Speaker 4: you're definitely managing the change orders that would be needed
13:27
Speaker 4: for the design of the project. Right. Some of those
13:29
Speaker 4: more technical things that convey our interconnections may be a
13:32
Speaker 4: little bit trickier to see just from a model, But
13:35
Speaker 4: when you're talking about the overall concept and where things
13:37
Speaker 4: go and how many racks do you actually need, how
13:40
Speaker 4: many uprights, how many beams, how many different shelving units,
13:45
Speaker 4: all of these different factors that come in like a
13:48
Speaker 4: component type sale, you can get that right much closer
13:52
Speaker 4: by being able to visualize it very clearly and understanding
13:55
Speaker 4: all of the things that go into designing the levels
13:58
Speaker 4: of the racking or the full area of the pick
14:02
Speaker 4: module or something like that.
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Speaker 3: Yeah, you can really tie together the two conversations. Change
14:07
Speaker 3: management not only is a cost management issue, but it's
14:10
Speaker 3: really a risk management issue. Anytime you have a change
14:13
Speaker 3: in a project. For sure, there's going to be some
14:15
Speaker 3: incremental costs, but the big risk is that go live date.
14:19
Speaker 3: Nobody wants to move that. So you have these changes,
14:22
Speaker 3: so you kind of squeeze them in keep your schedule
14:25
Speaker 3: the same, and there's a big risk there. I would
14:27
Speaker 3: say I would make the venture. Most big changes in
14:32
Speaker 3: material handling projects are the material to be handled. Right,
14:36
Speaker 3: you're in the middle of a big project. Your customer
14:39
Speaker 3: just happened to close the acquisition of another division, and
14:43
Speaker 3: guess what we need to now incorporate all those skews
14:46
Speaker 3: into the design. So not only do you have okay
14:48
Speaker 3: the material they are handled, maybe we have to check
14:50
Speaker 3: all those things, but also there's some material flow that
14:53
Speaker 3: might need to change. But with CET, you can look
14:56
Speaker 3: at what is the material to be handled. You've defined
14:58
Speaker 3: all of that inside let's say a racking, and you
15:01
Speaker 3: can say, okay, cool, we need to actually change a
15:03
Speaker 3: few of the layers. And there's so many tools inside
15:06
Speaker 3: of CET to make those things efficient where you also
15:09
Speaker 3: can visualize and talk to your customers about those fast decisions. Okay,
15:13
Speaker 3: you know now it was seventy two high. Now we
15:15
Speaker 3: have ninety six inch high pallets. So let's change a
15:18
Speaker 3: couple of things in the rack design. Quick check the
15:20
Speaker 3: designs visually, make sure everyon's on the same page. There's
15:23
Speaker 3: just a lot of tools to see change when you're
15:26
Speaker 3: moving fast and do that review process to not only
15:30
Speaker 3: keep that cost in check, but more importantly manage that
15:34
Speaker 3: risk because that's the big fears that you're making changes
15:37
Speaker 3: quickly and the temptation to skip over check steps is there.
15:42
Speaker 3: And the visualization tool helps you communicate with all your stakeholders. Hey,
15:46
Speaker 3: is this the change we're talking about? Okay, let's be
15:49
Speaker 3: clear on scope.
15:52
Speaker 4: I love that you talked about seeing change quickly because
15:55
Speaker 4: that is one of the biggest benefits that we have
15:59
Speaker 4: when talking to our clients and to our customers where
16:02
Speaker 4: we're showing them these three D designs, is they want
16:05
Speaker 4: to be able to understand what does this actually look like,
16:08
Speaker 4: what does it actually do? And a good example of
16:11
Speaker 4: this is actually racking and those elevations that you have.
16:14
Speaker 4: If you're looking at it on a two D drawing,
16:17
Speaker 4: you can only see from the top down, so you're
16:19
Speaker 4: just seeing where the racking sits. But it's a lot
16:21
Speaker 4: more difficult or you have to seek out and find
16:24
Speaker 4: information in addition to your overhead view to understand that
16:29
Speaker 4: this is five levels high or six levels high, or
16:32
Speaker 4: there's seventy two inch pallets here in ninety six here,
16:35
Speaker 4: and so there's a lot of changes there that you
16:37
Speaker 4: just can't see in a two D overhead view.
16:41
Speaker 3: I read a book once on I think it was
16:43
Speaker 3: all about like how to make really compelling graphs and
16:45
Speaker 3: chart turn your data into visuals. And I think it
16:48
Speaker 3: was that book that said, like eighty three percent of
16:51
Speaker 3: comprehension is visual. So even if you try to communicate
16:55
Speaker 3: something right in like bill of material whatever, you have
16:58
Speaker 3: to visualize it to really comprehend what's happening. And so
17:02
Speaker 3: much of that is okay, it's on the surface, it's visual,
17:06
Speaker 3: but it's our comprehension. And that's how you know, like
17:08
Speaker 3: we're having clear communication and expectation management is when I
17:11
Speaker 3: can visualize what you're talking about, not just the equipment,
17:14
Speaker 3: but often also the tool set up, being like here's
17:17
Speaker 3: what your operator is going to do, here's the process,
17:19
Speaker 3: and we make visual flythroughs to show you, like the
17:22
Speaker 3: life of an order, what a powerful tool that is.
17:25
Speaker 3: To be able to say, like here's your orders coming
17:26
Speaker 3: in the building or your inventory, and here's the life
17:29
Speaker 3: of that order as it walks through. Super powerful tool set.
17:32
Speaker 3: To be able to really walk a customer through understanding
17:35
Speaker 3: how they're going to run their operation well.
17:37
Speaker 2: And that is an excellent point when it comes to
17:40
Speaker 2: our next aspect, which is the enhanced decision making. So
17:44
Speaker 2: a lot of people don't have that ability to imagine
17:48
Speaker 2: in their minds when they hear you know, you're going
17:51
Speaker 2: to have the structure it's five units high or whatever
17:54
Speaker 2: and ten units long. They can't perceive that in their space.
17:58
Speaker 2: It's a difficult thing to do to think in that way.
18:02
Speaker 2: And so this helps that decision making for those who
18:07
Speaker 2: need a little bit more with that design, with that
18:09
Speaker 2: fly through. So what else can it do to help
18:13
Speaker 2: with that decision for those stakeholders.
18:17
Speaker 4: I think that the example you brought up Ellen of
18:20
Speaker 4: just kind of getting everyone on the same page and
18:22
Speaker 4: what Rich talked about of just understanding and comprehending the
18:25
Speaker 4: same design. I think we've all seen that picture of
18:28
Speaker 4: the tire swing, where there's different iterations of the tire
18:32
Speaker 4: swing based on how it was described to sales versus
18:36
Speaker 4: the engineering team versus what the customer actually wanted. And
18:40
Speaker 4: I think that's a great example of how things can
18:43
Speaker 4: get lost in translation when you're just talking through them verbally, right,
18:47
Speaker 4: but when you're using that power of visualization to be
18:51
Speaker 4: able to get everyone on the same page and align.
18:55
Speaker 4: It really helps understand what is going on in the system,
18:59
Speaker 4: where things are sitting, how they interface with other areas
19:03
Speaker 4: of the building, and that gives you a much more
19:05
Speaker 4: people focused design.
19:08
Speaker 3: Yeah, and you can take all the different user personas
19:10
Speaker 3: for a system. Right, I'll give three examples. The first
19:14
Speaker 3: one is the operators that are on the equipment. Right,
19:16
Speaker 3: you can go immerse yourself, you can do it with
19:18
Speaker 3: three D goggles, you can do it when you're in
19:20
Speaker 3: your design reviews, but really just experiencing like, Okay, this
19:23
Speaker 3: is what this person's work environment's going to be, and
19:26
Speaker 3: this is what their operation is going to be. And
19:27
Speaker 3: then of course egress is a very big deal to know,
19:30
Speaker 3: like okay, how are they going to move around within
19:33
Speaker 3: the plant or are they going to go on break?
19:35
Speaker 3: How are they going to get out of there if
19:36
Speaker 3: there's so fire a drill or a real fire. So
19:39
Speaker 3: the operator and just their work environment. But then when
19:42
Speaker 3: you're further down, typically you don't do this early in
19:45
Speaker 3: the design stages, but later in the design stages you
19:47
Speaker 3: want to know what does it take to maintain that equipment?
19:49
Speaker 3: Can I access that motor, maybe I need to do
19:52
Speaker 3: a slightly different motor mount or can I do the
19:56
Speaker 3: maintenance on that shuttle system? How am I going to
19:58
Speaker 3: get to that? And those are the things that really
20:00
Speaker 3: matter when it comes down to you know, whether it's
20:03
Speaker 3: a Black Friday or Christmas weekend and it's crunch time.
20:06
Speaker 3: Everybody knows that's when uptime matters because you are cranking
20:10
Speaker 3: that system as hard as you can to get as
20:12
Speaker 3: much throughpit as you can, and that's when stuff goes
20:15
Speaker 3: down and it's most critical to get in there and
20:17
Speaker 3: access it well and fix it. So those are the
20:20
Speaker 3: reasons why design teams and bring in multi stakeholders to
20:25
Speaker 3: do those kind of assessments. And it's so much easier
20:27
Speaker 3: in a three D environment. So making that decision of like, Okay,
20:31
Speaker 3: what kind of conveyors should go here, what kind of
20:33
Speaker 3: automation could go here, how much clearance do we need?
20:36
Speaker 3: There's a cost trade off, we're going to need more
20:38
Speaker 3: building space, or what can we do? So all those things,
20:41
Speaker 3: those decision points are enhanced. And the third person or
20:45
Speaker 3: user persona I'll throw out there for operating warehouse is
20:48
Speaker 3: the supervisors. The supervisors become the lifeblood. I've been on
20:52
Speaker 3: lots of tours of warehouses, I'm sure you both have,
20:55
Speaker 3: and you know, a great tour is done by a
20:59
Speaker 3: supervisor who operation and I've been on somewhere like you
21:02
Speaker 3: kind of can't really tell what's going on, and I've
21:05
Speaker 3: been on others. Will they bring you first to the
21:07
Speaker 3: control tower, control room And I love a design when
21:10
Speaker 3: you can design that control tower control room where you
21:13
Speaker 3: can see the whole operation. Maybe they have their video
21:16
Speaker 3: screens and everything too, but it's set up where you
21:19
Speaker 3: can see the heartbeat of operation. Typically like your pick
21:22
Speaker 3: stations are set your control tower, supervisor tower is there.
21:26
Speaker 3: Maybe there's multiple, but that's a real big deal, so
21:29
Speaker 3: that they can make live decisions, see reality, see their videos,
21:32
Speaker 3: see their monitors. But I think that's a real critical
21:35
Speaker 3: piece to any real well designed warehouse, as you've thought through,
21:38
Speaker 3: where am my line supervisor is going to be able
21:41
Speaker 3: to sit and be able to access their people and
21:44
Speaker 3: work with them as a team to clear any kind
21:46
Speaker 3: of issues that come up during the day of an operation.
21:49
Speaker 2: That is a great lead into this next point, which
21:53
Speaker 2: is another decision that businesses are facing more and more often,
21:57
Speaker 2: is sustainability. Practices and where they can improve their own sustainability.
22:02
Speaker 2: We've talked about it in a few other episodes where
22:04
Speaker 2: we talk about upstream and downstream and where that sustainability
22:08
Speaker 2: is going to fall in terms of responsibility. But what
22:13
Speaker 2: can this particular software do that is enabling companies to
22:18
Speaker 2: make more sustainable choices.
22:20
Speaker 3: Yeah, so that really depends on the manufacturer. Some manufacturers,
22:25
Speaker 3: and we're in multiple different industries with our tools, but
22:28
Speaker 3: our engine is not only a visual design engine, it's
22:31
Speaker 3: a calculation engine. So any calculation you can do, you
22:35
Speaker 3: can do within our software, and some of our manufacturers
22:38
Speaker 3: will do electrical calculations load calculations within the software, so
22:44
Speaker 3: you can set up your system where you can calculate
22:47
Speaker 3: electrical loads, so you could calculate the ampriage draw of
22:53
Speaker 3: equipment the way that it's configured, and then you could
22:56
Speaker 3: take that into consideration as a design I'll be honest,
22:59
Speaker 3: like ours, which is generic equipment, we don't have that yet.
23:02
Speaker 3: Integrated could be something we look at in the future,
23:05
Speaker 3: but that's certainly something that can be done, and manufacturers
23:08
Speaker 3: can incorporate that data into their metadata for their models,
23:12
Speaker 3: so that that can be a decision point on how
23:14
Speaker 3: to optimize amber straw. I know it's kind of something
23:17
Speaker 3: that's very difficult to do early stages, so it's a
23:19
Speaker 3: problem I'm not sure that industry solve, but we're ready
23:22
Speaker 3: for the challenge if there's some manufacturers who are looking
23:26
Speaker 3: to do that.
23:27
Speaker 4: I think from an overall design perspective, when you are
23:30
Speaker 4: looking at testing, how does a newer, more sustainable solution
23:34
Speaker 4: fit into our building or our design right? How can
23:39
Speaker 4: we see what it's going to look like before we
23:41
Speaker 4: actually have it. Maybe it's something that's a little bit
23:43
Speaker 4: more innovative, or a newer way to apply a solution,
23:46
Speaker 4: or a new iteration of how something is built. One
23:50
Speaker 4: thing that comes to mind is that there's a Meebok
23:53
Speaker 4: client that actually has a wooden ASRS and being able
23:58
Speaker 4: to see, okay, what does that look like if it's
24:00
Speaker 4: not a conventional material, or we're using this new approach
24:04
Speaker 4: to it and having the power to be able to say,
24:06
Speaker 4: this is what the design is, this is what it
24:09
Speaker 4: looks like, and be able to get into those nitty
24:11
Speaker 4: gritty details for something that may be a novel concept.
24:15
Speaker 3: I think I got to follow up with you later
24:17
Speaker 3: on that that sounds very interesting. Would an ASRS That
24:19
Speaker 3: sounds really intriguing.
24:24
Speaker 2: So we've heard a lot of these benefits. Would Claire,
24:28
Speaker 2: what would you consider the main benefit to be using
24:32
Speaker 2: this particular tool. You've talked about many clients that you've
24:36
Speaker 2: served with it and used this as part of your design.
24:40
Speaker 2: So what is the main benefit that you feel and
24:43
Speaker 2: what are you hearing from your clients.
24:45
Speaker 4: So we touched on this a little bit earlier, but
24:48
Speaker 4: one of the biggest questions we get when we're in
24:50
Speaker 4: this concepting phase is how does this affect me? Right?
24:53
Speaker 4: So from our upper level, the people who are going
24:56
Speaker 4: to be signing the checks, they're saying, Okay, how much
24:58
Speaker 4: does it cost? Right? This tool can help answer that question.
25:02
Speaker 4: And when we're talking to operators and people who are
25:04
Speaker 4: an integral part of the stakeholders for these designs, they
25:08
Speaker 4: want to understand what does this work environment look like,
25:11
Speaker 4: how is it going to work, how am I going
25:13
Speaker 4: to get from here to here? And what does that
25:15
Speaker 4: mean for my job? Right? And so I think the
25:18
Speaker 4: biggest thing this does is using that power of visual
25:22
Speaker 4: communication to be able to answer those questions more intuitively
25:25
Speaker 4: and quickly. Because we can walk through the life cycle
25:29
Speaker 4: of a product. We can walk through a workstation and
25:32
Speaker 4: how it's laid out, how it's designed, and we can
25:35
Speaker 4: sort of track all of these materials through the building
25:38
Speaker 4: to understand how it all comes together. Rich.
25:40
Speaker 2: What's your feedback been from clients or other agencies like
25:45
Speaker 2: Mieback who utilize this particular tool to help their clients.
25:49
Speaker 3: Yeah, I think there's some There's like the excitement factor,
25:53
Speaker 3: and then there's the business ROI factor. So I'll talk
25:57
Speaker 3: about the excitement factor first. Everybody loves to have a
26:00
Speaker 3: customer engaged in the design process. So I've talked to
26:05
Speaker 3: many customers I think mean back. I'll let Claire comment
26:09
Speaker 3: if this is true for you or not, but like
26:11
Speaker 3: their customers also tell them. I'm thinking of different integrators
26:15
Speaker 3: who use our tools as say, Man, they love live
26:18
Speaker 3: design sessions. Yes, they love to feel like they're part
26:22
Speaker 3: of the design that like, it's not like, Okay, we
26:25
Speaker 3: have a meeting, we talk about some things in power Point,
26:28
Speaker 3: you take down a whole bunch of notes and then
26:31
Speaker 3: at the end you say, like, okay, let's schedule to
26:32
Speaker 3: get back together. And it's probably going to take us
26:34
Speaker 3: a couple of weeks to make these changes, right, That's
26:36
Speaker 3: like the not so old school way of doing it.
26:39
Speaker 3: Most people probably still do it that way as opposed
26:42
Speaker 3: to let's do a design session and we're changing the design,
26:46
Speaker 3: live with them and they can see the changes happening.
26:50
Speaker 3: Now your customers have their fingerprints on it, and the
26:53
Speaker 3: stakeholders can say like, yeah, I want to see it
26:55
Speaker 3: like that. I want to see it like that. Oh no,
26:56
Speaker 3: that was a mistake. You can save two, three, four iterations.
27:00
Speaker 3: I mean, really, it's all about engagement and iterative designs.
27:04
Speaker 3: I'm a big believer and like, you shouldn't name that
27:06
Speaker 3: tune in one note. You should iterate right to really
27:10
Speaker 3: get a good design. I loved would taking an art
27:12
Speaker 3: class when I was much much younger and learning that
27:15
Speaker 3: the masters like their backgrounds. They would paint over them
27:19
Speaker 3: like three, four, five times to get them right. And
27:22
Speaker 3: like they've done this with like X ray analysis, like,
27:24
Speaker 3: well there's four paintings there. They didn't get it right
27:26
Speaker 3: the first time, even the masters right. So I think
27:30
Speaker 3: iteration and design should be something we embrace and we
27:33
Speaker 3: speed up right, and we get the stakeholders there to
27:36
Speaker 3: see it and speed up. So I think that's like
27:38
Speaker 3: the exciting part why people get super excited about CET.
27:42
Speaker 3: That's that part that's flashy. And then the ROI part
27:45
Speaker 3: is the accuracy of exchanging like, Okay, my concept is engineered,
27:51
Speaker 3: so it's the real solution, which means when I go
27:54
Speaker 3: and say like okay, cool, we're going to go forward
27:57
Speaker 3: with this project, and you then move into your engineering
27:59
Speaker 3: stone age, it's accurate. You don't have to re engineer things, right,
28:03
Speaker 3: it's the real solution. So that's your big ROI benefit.
28:07
Speaker 3: And then there's all kinds of benefits of eliminating errors.
28:10
Speaker 3: Our software connects with ERP, it's got the full bill
28:13
Speaker 3: of material and that bill of material is often integrated
28:16
Speaker 3: right to order systems. So you really streamline the entire
28:20
Speaker 3: process by making that powerful early stage concept with the
28:25
Speaker 3: real design and then it flows right into ERP systems,
28:29
Speaker 3: eliminating errors all the way throughout. So that's really on
28:32
Speaker 3: the manufacturer side that streamlines for everybody. That basically what
28:36
Speaker 3: you're talking about is aligning your stakeholder expectations to what
28:40
Speaker 3: you deliver.
28:41
Speaker 2: All right, well, let's talk a little bit about the
28:43
Speaker 2: future of our industry, and that is the workforce and
28:48
Speaker 2: the labor issue that logistics companies are facing all across
28:53
Speaker 2: the country, all around the world, and that is there's
28:56
Speaker 2: a labor shortage and we were struggling to fill positions.
29:01
Speaker 2: So how is this helping to make these facilities, these
29:05
Speaker 2: warehouses a more attractive environment to work in. I mean,
29:08
Speaker 2: obviously the people doing the designing find it attractive, but
29:12
Speaker 2: what is it doing for those ground floor operators?
29:16
Speaker 3: Yeah, I think I'll let Claire talk to how much
29:19
Speaker 3: your customers talk about this issue of turnover. But I
29:21
Speaker 3: think we were talking this morning about a stat from
29:23
Speaker 3: the Bureau of Labor and Statistics. It was like and
29:26
Speaker 3: we weren't sure if it was high enough, but they
29:28
Speaker 3: said forty nine percent turnover. So even if you thought
29:31
Speaker 3: about a normal business, right like I think, you know,
29:33
Speaker 3: a normal business might be seven, eight, nine, ten percent,
29:36
Speaker 3: warehouses have at least forty nine percent turnover. I've talked
29:40
Speaker 3: to people in warehouses where they have like two hundred
29:42
Speaker 3: percent turnover. I've been to warehouses where they were interviewing
29:47
Speaker 3: one hundred people that day for warehouse positions. Right, there's
29:50
Speaker 3: a warehouse with like a thousand people. But it's like
29:52
Speaker 3: that indicated to me like they must have a big
29:54
Speaker 3: turnover here. So it's a big, big topic and one
29:58
Speaker 3: of the things we advocate for. It's like, can we
30:01
Speaker 3: all get together and just agree, as the warehouse design community,
30:04
Speaker 3: we need to do better. We owe it to those
30:06
Speaker 3: people to make these warehouses more enjoyable to work in.
30:10
Speaker 3: When we're doing cost optimization, Let's consider the warehouse staff
30:14
Speaker 3: and the team that's there is like, they're got to
30:16
Speaker 3: work here every day. Let's make this place beautiful. What's
30:18
Speaker 3: wrong with that? Why can't we we use that language.
30:21
Speaker 3: Let's put beauty into these warehouse designs. They don't have
30:24
Speaker 3: to be all cold and gray and dungeony. Let's put
30:28
Speaker 3: some nice lighting in. Let's consider that somebody's going to
30:32
Speaker 3: work here for eight, maybe even ten hours a day,
30:34
Speaker 3: so let's make it a beautiful space. And I think
30:36
Speaker 3: a software like this can make that happen.
30:38
Speaker 4: Yeah. I think this brings a really great perspective from
30:42
Speaker 4: the interior design side as well, right, because you have
30:45
Speaker 4: all of the tools right there at your fingertips to
30:47
Speaker 4: be able to apply a lot of those interior design
30:50
Speaker 4: principles and components and things like that to a warehouse,
30:54
Speaker 4: where typically when we're designing a warehouse, we're like Okay, well,
30:57
Speaker 4: what does all the conveyor do, what does all of
30:59
Speaker 4: the robotic do, and all of these different aspects, right,
31:02
Speaker 4: and when we're talking about people or we're talking about
31:05
Speaker 4: how many people do I need? Where are they going
31:07
Speaker 4: to stand? But being able to then also incorporate what
31:11
Speaker 4: is their job going to be, like, what is their
31:13
Speaker 4: day to day going to do? And how is that
31:15
Speaker 4: going to feel for them? What is that going to
31:17
Speaker 4: be when they are actually doing the job is a
31:20
Speaker 4: game changer. And being able to reduce that huge turnover.
31:23
Speaker 3: That we're talking about, Yeah, what would the impact be
31:26
Speaker 3: if you went from forty nine percent to twenty nine
31:28
Speaker 3: percent or thirty percent or ten percent. Wouldn't that be
31:32
Speaker 3: awesome if we were like, hey, this is a cool
31:34
Speaker 3: place to work, I like it here, this looks and
31:37
Speaker 3: feels right or whatever, all of those kind of people
31:40
Speaker 3: centric like a true people centric design would take that
31:43
Speaker 3: into consideration.
31:44
Speaker 4: We were talking earlier about how that could be difficult
31:48
Speaker 4: to quantify the actual impact of that, but OPX is
31:52
Speaker 4: one of the biggest costs of an operation. It's not
31:56
Speaker 4: just the capital investment, but how much do you have
31:59
Speaker 4: to spend on lead work and all of these different things.
32:01
Speaker 4: So being able to reduce the hiring costs and having
32:05
Speaker 4: to retrain people and all those different aspects that go
32:08
Speaker 4: into bringing in new talent would be huge.
32:12
Speaker 2: Well, and Claire, you were mentioning earlier a little bit
32:14
Speaker 2: about some of the ergonomics of the work areas and
32:18
Speaker 2: making sure that things are accessible and that you know,
32:20
Speaker 2: it's not inordinate amount of steps from spot A to
32:24
Speaker 2: spot B, and so that not only speaks to the
32:29
Speaker 2: labor workforce that has to be there in those positions,
32:32
Speaker 2: but also the safety of those employees, and you know
32:35
Speaker 2: that the health of those employees that these companies are
32:38
Speaker 2: having to subsidize and control those costs as well.
32:42
Speaker 4: One of the phrases I use a lot when I'm
32:44
Speaker 4: talking about doing three D design is being able to
32:48
Speaker 4: look at the spatial orientation of everything and how you
32:51
Speaker 4: can sort of position the little camera, the little viewport
32:55
Speaker 4: so you can be like you're almost in the design
32:58
Speaker 4: right and so you get a good understanding of how
33:01
Speaker 4: one thing compares to another. And one of the ways
33:03
Speaker 4: you can do that is by dropping a little person
33:06
Speaker 4: in that is next to a workstation or next to
33:09
Speaker 4: your conveyor, or in your pick shelving things like that
33:12
Speaker 4: and making sure, Okay, this does look like it's a
33:15
Speaker 4: reasonable height for someone to be able to reach up
33:17
Speaker 4: and grab, or this is probably something that someone's gonna
33:20
Speaker 4: have to bend down to put all of these different
33:23
Speaker 4: boxes onto the conveyor or something like that. So you
33:26
Speaker 4: can look at the ergonomic aspects of that and try
33:29
Speaker 4: to get those in that sort of golden zone where
33:31
Speaker 4: you're not having to do a ton of bending and
33:34
Speaker 4: stretching and twisting and all of those different ergonomic things
33:37
Speaker 4: that lead to those long term injuries.
33:40
Speaker 2: So getting back to just the tool itself and the
33:44
Speaker 2: company can figure a There was a conference a few
33:47
Speaker 2: months ago that you had and there was a contest
33:51
Speaker 2: as part of the conference for some of the best
33:55
Speaker 2: video outputs from this tool. So Rich talk to us
33:59
Speaker 2: a little bit about how that came about and why
34:03
Speaker 2: the need for a contest or why the desire for
34:05
Speaker 2: a contest.
34:07
Speaker 3: Oh, great question. So we've had the Experience Conference, which
34:11
Speaker 3: was in October, it'll be in October next year. We
34:14
Speaker 3: hosted that in Grand Rapids. It'll be in Orlando in
34:16
Speaker 3: twenty twenty five. So I encourage all the listeners to
34:19
Speaker 3: check that out. You can go to cet Experience dot com.
34:22
Speaker 3: But the contest, I think is about celebrating our users, right.
34:26
Speaker 3: That conference is all about the entire community getting together,
34:29
Speaker 3: and we have many different people that are part of
34:31
Speaker 3: the community, but the heart of it is the users,
34:34
Speaker 3: and our users create such beautiful designs, so it's really
34:37
Speaker 3: it's a user submission contests, and then users vote on
34:42
Speaker 3: each other. It's like, hey, that looks cool. So it's
34:44
Speaker 3: really about inspiring each other. I mean, that's why most
34:47
Speaker 3: conferences exist, to kind of learn from each other and
34:50
Speaker 3: be inspired by each other and encourage I'm like, what,
34:53
Speaker 3: I didn't even know that was possible. How can you
34:55
Speaker 3: do that? Right? You want to just open people's minds,
34:58
Speaker 3: So I think the contest is a great way to
35:00
Speaker 3: do that and celebrate the good work that's being done
35:03
Speaker 3: out there. We've had it for quite a while on
35:05
Speaker 3: the commercial interior side of things, and there's some amazing
35:08
Speaker 3: renderings of interior design. And this year we launched the
35:11
Speaker 3: material handling part of the competition, and I was very
35:15
Speaker 3: pleased when I was there to see Claire was the
35:17
Speaker 3: winner of that award, the material handling rendering, and it
35:21
Speaker 3: was inspiration we had a lot of different submissions and
35:24
Speaker 3: people in that competition, but that's really what it's all about,
35:27
Speaker 3: is inspiring each other, like, look what you can do. Look,
35:30
Speaker 3: you don't have to look at a two D layout anymore.
35:32
Speaker 3: You can really see what almost looks like reality to
35:36
Speaker 3: help your customers envision their futures, imagine the new. That's
35:40
Speaker 3: what we say, I can figure out.
35:42
Speaker 2: So, Claire, tell us a little bit about your submission.
35:45
Speaker 4: Yeah, So my submission was of automated pack line, I believe,
35:50
Speaker 4: and kind of the warehousing that was behind it. But
35:52
Speaker 4: I think one of the things that that entire conference
35:55
Speaker 4: and that competition in particular really spoke to is what
35:59
Speaker 4: I submitted was actually one of the first drawings I
36:01
Speaker 4: ever did in Configure up. And so just the speed
36:03
Speaker 4: to being able to learn the software and be able
36:05
Speaker 4: to use it and make something that is very visually
36:10
Speaker 4: focused and easy to understand and something that other people
36:13
Speaker 4: can look at and say, Okay, yes this makes sense.
36:16
Speaker 4: I understand how this system works. I really like how
36:19
Speaker 4: this all comes together in this image. Things like that,
36:22
Speaker 4: because this was voted on by industry peers, right, So
36:26
Speaker 4: being able to do all of that with one of
36:28
Speaker 4: my first drawings ever and have that come together so
36:32
Speaker 4: quickly was really cool and I think speaks to the
36:35
Speaker 4: easy use of the software and the people centric design
36:39
Speaker 4: of configure up in particular.
36:41
Speaker 2: So, now that you've had a little more practice with it,
36:44
Speaker 2: is next year's contest a shoe in or do you
36:46
Speaker 2: feel like there's going to be some good competition out there?
36:51
Speaker 4: I'm hoping we can take some good competition just from
36:53
Speaker 4: me bok.
36:57
Speaker 2: That's great, well, Rich, it sounds like you are to
37:00
Speaker 2: have a lot of submissions to review next year, and
37:04
Speaker 2: hopefully our listeners out there are intrigued enough to add
37:09
Speaker 2: to that number.
37:10
Speaker 3: Awesome. I'm looking forward to it. I love seeing all
37:13
Speaker 3: the different winners are not they're every single one of them.
37:15
Speaker 3: Was pretty impressive.
37:17
Speaker 4: Yeah, because you can go back through and be like, wait,
37:20
Speaker 4: how did you do that? I've never seen that before
37:22
Speaker 4: and I actually did that with one of the other
37:24
Speaker 4: people that submitted too, So.
37:28
Speaker 2: Yeah, that's a great way to utilize the contest is
37:31
Speaker 2: to highlight some of the things and the capabilities that
37:34
Speaker 2: the tool enables, but also that mind to mind and
37:39
Speaker 2: meeting of minds with the other users to help Oh
37:42
Speaker 2: how do you do that? I love this. I want
37:44
Speaker 2: to use that in my next one, and really building
37:48
Speaker 2: that community of users that help each other get better
37:51
Speaker 2: as the tool evolves and as your user maturity evolves.
37:56
Speaker 3: Yeah, we actually had a really big uptick this year
37:58
Speaker 3: in our material handling track, so all of the speaking
38:02
Speaker 3: engagements that we had guest speakers, and I think we
38:04
Speaker 3: struck the balance right. You're always nervous about asking people
38:07
Speaker 3: to come and talk about their subject matter expertise, like, Okay,
38:10
Speaker 3: nobody wants to share any of their trade secrets. But
38:13
Speaker 3: I think we were able to achieve that where people
38:15
Speaker 3: were able to really be candid share their best practice
38:19
Speaker 3: while also keeping the proprietary information proprietary. And it was
38:22
Speaker 3: super encouraging to see so many people sharing with each other.
38:26
Speaker 3: I learned in every single session that I went to,
38:28
Speaker 3: we had a good seventy eight nine I think maybe
38:31
Speaker 3: ten specific material handling tracks was really solid awesome.
38:36
Speaker 2: Well, that brings us to the end of this episode.
38:39
Speaker 2: A very special thank you to Claire and Rich for
38:42
Speaker 2: all of your insights today. If any of our listeners
38:46
Speaker 2: out there have a suggestion for a topic or would
38:48
Speaker 2: like to be a guest on the show, we'd love
38:50
Speaker 2: to hear from you. You can contact me at podcast
38:53
Speaker 2: at mebok dot com at any time. As always, thank
38:56
Speaker 2: you for listening to Speaking of Supply Chain. If you've
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39:13
Speaker 1: Meeboch Consulting is one of the largest and most globally
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39:21
Speaker 1: fifty years, we've helped clients achieve supply chain excellence and
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39:28
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39:34
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