AI in Insurance: Transforming Risk, Efficiency and Decision-Making
Can AI really revolutionize insurance? Amanda Razani interviews Sonny Patel, CPO and CTO of Socotra, to explore how artificial intelligence is transforming the industry. Patel explains how Socotra’s policy administration system leverages AI to streamline policy management, boost efficiency, and support better decision‑making. She highlights AI’s role in document intake and data summarization, helping underwriters make smarter choices, and notes the industry’s shift from building custom AI models to using pre‑built tools like ChatGPT and AWS Bedrock for enhanced security. Patel also emphasizes…
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