August Hot Takes: Why One Workshop Won't Fix Your Culture

The Empathy Edge · Aug 23, 2022 · 15m

Welcome to August Hot Takes! To celebrate the podcast's 2nd anniversary, we're shaking things up with some solo episodes from yours truly. I'm answering common questions attendees ask during my keynotes and trainings.

Will one empathy workshop fix our culture?

Empathy is like a marathon or any other skill you master over time. You need to train for it. Building up an empathy practice with a sustained curriculum and processes is the way to change behaviors. But you have to make systemic changes to reward and model empathy and show that "this is how we do things around here."

Thanks for being…