The February 7th Problem: Why Answers Aren't Enough

Agents on Main Street · Oct 9, 2026 · 55m

In the first episode, David Walker and Mitchell Turner introduce themselves and explain how a home builder and a burned-out software engineer ended up building an AI system for a small business together.

David describes his first attempt with AI, a marketing-focused consultant that didn't deliver. Mitchell shares how AI cost him his tech job, then brought him closer to people than ever. Together they explain why they started with standard operating procedures built from blameless employee interviews, and why voice became the most important tool in their stack.

Then comes the turning point…