Latest / The World of Phil Hendrie / Episode #3943 The New Phil Hendrie Show Radio Archive February 2005

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Episode #3943 The New Phil Hendrie Show Radio Archive February 2005 · The World of Phil Hendrie

0:00
Speaker 1: Welcome to another Radio Archive Hour from the Radio Hall
0:02
Speaker 1: of Fame show of Phil Henry. This is from February
0:05
Speaker 1: of 2005. It's our grocer, the CEO of Fraser Foods.
0:10
Speaker 1: The guy's a racist. The guy hates people. The guy
0:14
Speaker 1: is cheap as hell. Can't hold a girlfriend even though
0:17
Speaker 1: he's a millionaire. It's the great Bob Green. Your workers
0:21
Speaker 1: are trying to organize Mr. Green for more insurance.
0:24
Speaker 2: Yeah, so they're trying to organize in an effort to
0:27
Speaker 2: increase their insurance benefits. I'm not saying we're not looking
0:30
Speaker 2: at the problem, but we have to see, I think,
0:32
Speaker 2: better effort out of them productivity-wise, especially on a day
0:36
Speaker 2: like today where you did have a lot of rain,
0:39
Speaker 2: and a lot of drivers are going to use that
0:41
Speaker 2: as an excuse not to get the job done that
0:44
Speaker 2: we've asked them to do. I know.
0:46
Speaker 1: What part of the business specifically are you talking so
0:48
Speaker 1: that our listeners know?
0:50
Speaker 2: Well, we're a full-service grocery chain. We do a delivery
0:54
Speaker 2: service for deli items, party items, as well as grocery items,
0:57
Speaker 2: and it's a very competitive field. So we offer our
1:00
Speaker 2: customers what we think is a very unique guarantee. We'll
1:03
Speaker 2: deliver in 30 minutes or less, or they're given their
1:07
Speaker 2: items for free, and it's part of our customer service
1:09
Speaker 2: that brings these people back. It also demands a high
1:13
Speaker 2: level of professionalism and performance from our delivery people.
1:16
Speaker 1: How many delivery guys do you have per store?
1:19
Speaker 2: Phil, we run anywhere from two or three per store.
1:23
Speaker 1: And their work has been, I mean, let's talk straight.
1:26
Speaker 1: You were saying their work is substandard.
1:28
Speaker 2: That is our contention, yeah.
1:30
Speaker 3: Why?
1:31
Speaker 2: Well, that's where we're contending with the people repping them.
1:34
Speaker 2: You know, nowadays when it comes to personnel in general,
1:37
Speaker 2: you do have a traceable productivity drop-off. But in the
1:42
Speaker 2: delivery field, you know, again, let's take today for an example.
1:46
Speaker 2: I've got people, my drivers are calling, and now they're
1:48
Speaker 2: using the weather as an excuse, you know, the wet streets.
1:52
Speaker 1: Well, but to let people know who are listening around
1:54
Speaker 1: the country, it's been a very rainy day here in
1:55
Speaker 1: Los Angeles. The weather has been very wet and very rainy,
1:59
Speaker 1: and you're talking about guys that are delivering with a
2:02
Speaker 1: 30-minute or less guarantee.
2:04
Speaker 2: Well, let me, if I could, Joe, because I've got
2:06
Speaker 2: 17 years of experience driving. with these kinds of people
2:10
Speaker 2: and these kinds of issues. I think it's the instinct
2:12
Speaker 2: of anyone, such as yourself or anyone, to say, oh, well,
2:15
Speaker 2: they've got a good excuse, it's raining. It is raining.
2:18
Speaker 2: It's also a fact that I have a guaranteed delivery
2:21
Speaker 2: in 30 minutes or we take a loss on the items.
2:24
Speaker 2: That's also a fact. All right, so.
2:27
Speaker 1: You're telling your drivers you've got to get there, even
2:30
Speaker 1: though today has been a particularly rough day in terms
2:32
Speaker 1: of weather, you know. Because I came down the freeway.
2:36
Speaker 2: There's a lot of different kinds of days where it's rough.
2:39
Speaker 2: When you have a choice between a paying customer and
2:42
Speaker 2: an individual who is really kind of indicative of the
2:45
Speaker 2: kind of worker you have today complaining about the rain.
2:49
Speaker 2: In other words, you're telling me I'm supposed to pay
2:51
Speaker 2: that person $ 5 an hour to sit with the windshield
2:53
Speaker 2: wipers on in traffic smoking a cigarette while a customer
2:57
Speaker 2: waits for a service.
2:59
Speaker 1: Well, if the traffic is jammed up and if it's raining...
3:03
Speaker 1: And he has to make a really, he's got to
3:06
Speaker 1: make a fast delivery.
3:07
Speaker 2: Yeah, but these people don't use what I call a
3:09
Speaker 2: scanning set. Even in heavy traffic, spaces open up between cars.
3:12
Speaker 2: If you're smart, you can move into those spaces. You
3:14
Speaker 2: zigzag your way up the freeway. You get up there
3:16
Speaker 2: much faster.
3:19
Speaker 1: But again, in the rain?
3:21
Speaker 2: Well, you know, you keep bringing up the rain.
3:24
Speaker 1: All right. I mean, I don't know your business, sir,
3:26
Speaker 1: and I'm not trying to tell you your business.
3:27
Speaker 2: Well, you keep bringing up the rain. Let me explain.
3:29
Speaker 2: I have a customer that I have told I will
3:31
Speaker 2: get their items to them in 30 minutes or less.
3:35
Speaker 2: The driver is going to have to find a way
3:36
Speaker 2: to do that. This is, you know, it's money that
3:39
Speaker 2: I'm bleeding. And I mean literally bleeding.
3:43
Speaker 1: But, you know, you make the kind of guarantee... In
3:48
Speaker 1: the rain, the driver runs the risk of an accident
3:50
Speaker 1: is all I'm saying. That's why they want more insurance coverage.
3:52
Speaker 2: That's correct. But in order for that to happen, I'm
3:55
Speaker 2: going to have to see some what I call old-school driving.
3:59
Speaker 2: Let me tell you a story. We had a driver once.
4:01
Speaker 2: His name was Isaac Taylor, and he did what he
4:03
Speaker 2: had to do.
4:05
Speaker 1: Like what?
4:06
Speaker 2: Well, he did what he had to do.
4:08
Speaker 1: Give me an example.
4:10
Speaker 2: Well, I mean, he would go down a one-way street
4:11
Speaker 2: if it was a few hundred yards. He cared about
4:13
Speaker 2: the employer. He cared about what we did. Right up
4:16
Speaker 2: here on Ortega Highway, he was delivering deli items. We
4:19
Speaker 2: have a guarantee. And he respected that. And he got
4:23
Speaker 2: caught by the CHP. He was waving through traffic. We
4:26
Speaker 2: paid for the ticket. And I'll tell you something else.
4:28
Speaker 2: This guy could make 56 deliveries to every two or
4:31
Speaker 2: three these guys make nowadays.
4:33
Speaker 1: All right, but you also said that safety is an issue.
4:36
Speaker 2: Safety is an issue. It's a paramount issue. But I've
4:38
Speaker 2: got to get these deliveries. I don't care if it's raining.
4:41
Speaker 2: I don't care if it's a sleet storm or anything.
4:43
Speaker 2: If there's black ice, you better find a way to
4:46
Speaker 2: get it delivered, or you don't work for Fraser Foods.
4:50
Speaker 3: All right?
4:51
Speaker 2: And I told these drivers, I will pay you what
4:54
Speaker 2: you're worth, but if you don't get it to where
4:56
Speaker 2: it's supposed to be, I'm going to leave you where
4:58
Speaker 2: I find you. Now, we have people, and I've got
5:00
Speaker 2: drivers who've got, you know, if they had some guts,
5:04
Speaker 2: and you keep bringing up the rain, the rain is bad,
5:07
Speaker 2: but it's also bad when I am.
5:13
Speaker 2: You know, bleeding from a certain part of the body.
5:15
Speaker 2: And if you want to work for Fraser Foods, I
5:17
Speaker 2: want to see some deliveries and I want to see
5:18
Speaker 2: some delivery times. That's why we're having a problem with
5:21
Speaker 2: the issue with insurance. And for me, Phil, you know,
5:27
Speaker 2: I go between being very religious and being an atheist.
5:29
Speaker 2: And one of the reasons why I have settled on
5:31
Speaker 2: being an atheist is I ask myself what kind of
5:34
Speaker 2: a God would make it rain on a day like
5:39
Speaker 2: today when I need to get deliveries out. And the
5:42
Speaker 2: answer to that question is it must be a pretty vicious, brutal,
5:46
Speaker 2: and uncaring God. So I don't choose to believe in God.
5:49
Speaker 2: That's my own personal choice. But when these guys start
5:52
Speaker 2: crying about the rain, I remember Isaac Taylor. This guy
5:54
Speaker 2: could make the deliveries.
5:56
Speaker 1: All right, I'm going to give our phone number, and
5:57
Speaker 1: I know that you have issues that I don't understand.
6:00
Speaker 1: I'm not in the grocery business. 1-800-449-8686. Mr. Robert Green
6:05
Speaker 1: is with us from Fraser Foods, and he's talking about,
6:09
Speaker 1: the deliveries being slow and not as good as they
6:12
Speaker 1: used to be and the guys using the weather as
6:14
Speaker 1: an excuse the guys using the traffic as an excuse
6:17
Speaker 1: the guys using the unsafe streets as an excuse or
6:20
Speaker 1: what they call unsafe.
6:22
Speaker 2: They get you and other people to believe that streets
6:23
Speaker 2: are unsafe the streets are not unsafe the streets are
6:27
Speaker 2: wet it's water get in the car make the delivery
6:32
Speaker 2: or you don't work for Fraser Foods you want more
6:35
Speaker 2: insurance you can get more insurance But I want to
6:38
Speaker 2: see productivity. This is the problem that every employer is
6:42
Speaker 2: having today in America, Phil, if I may speak out
6:44
Speaker 2: of turn for just a moment.
6:46
Speaker 1: Well, I want to keep this pretty much on your business.
6:48
Speaker 2: But let me tell you what every employer in America
6:51
Speaker 2: is up against. We've got workers out there that are,
6:55
Speaker 2: for want of a better word, they're a little tender.
6:58
Speaker 2: They're a little frightened of their own shadows. They don't
7:01
Speaker 2: want to make a move here. They don't want to
7:02
Speaker 2: go there. I've got a guy who said, make a delivery.
7:06
Speaker 2: or I'm going to leave you where I find you.
7:07
Speaker 2: And he says, well, it's raining today. I said to him,
7:10
Speaker 2: I understand it's raining, and I'm paying you to... I'm
7:14
Speaker 2: not paying you five bucks an hour to sit in
7:16
Speaker 2: traffic with a windshield wiper on so you can listen
7:18
Speaker 2: to your CD player, the deal that they put on
7:20
Speaker 2: their head. And a lot of these guys wear their headphones,
7:22
Speaker 2: so you can't even call them on the cell phone.
7:25
Speaker 2: So you can sit there and watch windshield wipers go
7:27
Speaker 2: back and forth.
7:30
Speaker 4: But.
7:31
Speaker 1: All right. You're right. You know your business.
7:34
Speaker 2: Um.
7:35
Speaker 1: You're paying these guys $ 5 an hour. They're asking for
7:37
Speaker 1: an increase in their insurance. You guys are talking about this.
7:41
Speaker 1: You're negotiating it.
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Speaker 2: That is right, Phil. And as I said, when I
7:45
Speaker 2: start to see a little bit more productivity out of
7:47
Speaker 2: these guys, we can start talking about it.
7:48
Speaker 1: Okay. You don't feel that they are being compromised in
7:52
Speaker 1: terms of their safety?
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Speaker 2: Not at all. No, not at all.
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Speaker 1: Okay. Even if you say, well, you've got to get
7:56
Speaker 1: it there in 30 minutes or less, or, quote, I'm
7:58
Speaker 1: going to leave you where I find you, what does
7:59
Speaker 1: that mean, I'm going to leave you where I find you?
8:02
Speaker 2: It means you're not going to work for Fraser Foods anymore.
8:04
Speaker 2: I mean, it's as simple as that. I don't pay
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Speaker 2: these guys, and I don't offer a guarantee of 30
8:09
Speaker 2: minutes or less so that I can start bleeding from
8:12
Speaker 2: a private area of my body so that these guys
8:16
Speaker 2: can get their insurance, and then I'm still taking a
8:19
Speaker 2: broom handle. This is not what I call good business.
8:24
Speaker 1: All right, 1-800-449-8686. We'll take a call here from Angela. Hello, Angela.
8:28
Speaker 1: You're on The Phil Hendry Show with Robert Green.
8:30
Speaker 3: Hi there. Hi.
8:32
Speaker 5: I want to disagree with your caller. I think that
8:36
Speaker 5: if the only way that he can profitably stay in
8:38
Speaker 5: business is by asking his drivers to engage in completely
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Speaker 5: unsafe behavior, that he doesn't deserve to be in business.
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Speaker 4: No, wait.
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Speaker 2: I don't know why you get the idea of completely
8:48
Speaker 2: unsafe behavior.
8:50
Speaker 5: Well, I think that careening through wet streets, changing lanes,
8:52
Speaker 5: going the wrong way on one-way streets is absolutely unsafe behavior.
8:57
Speaker 5: I really would like to know exactly which retail outlets
9:00
Speaker 5: in the area are yours so that I can make
9:01
Speaker 5: it a point not to patronize them. I don't want
9:03
Speaker 5: your drivers anywhere near my neighborhood.
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Speaker 2: I can understand, ma'am, that you don't understand my business.
9:08
Speaker 2: I guarantee you that I've been in business for a
9:10
Speaker 2: long time, and one of the reasons is I care
9:12
Speaker 2: about you. When you say to me, Mr. Green, I've
9:15
Speaker 2: got a function today, I need deli items delivered, I
9:18
Speaker 2: need food delivered, And I've had a problem. Our other
9:22
Speaker 2: service didn't come through. You know what I'm going to
9:24
Speaker 2: do for you, Angela? I'm going to get it to you.
9:26
Speaker 2: I'm going to get it to you.
9:28
Speaker 5: I'm going to be commuting to work today, and I
9:30
Speaker 5: want to make it there alive.
9:33
Speaker 2: What's that got to do with me? I don't understand
9:35
Speaker 2: her question.
9:35
Speaker 1: Well, I think she's concerned about this.
9:37
Speaker 5: Drivers are all over the streets, and they have to
9:41
Speaker 5: get there in 30 minutes or less, even though streets
9:44
Speaker 5: are wet.
9:44
Speaker 2: Let me ask you something. You don't care about my business,
9:47
Speaker 2: in other words? So if I've got a driver... who
9:49
Speaker 2: is desperately trying to make a delivery so I don't
9:51
Speaker 2: start bleeding money. Well, he's desperately trying to make.
9:54
Speaker 5: A delivery because of your unrealistic... No, ma'am, I... So
9:58
Speaker 5: you don't... I care about the economy, but I care
10:00
Speaker 5: about people's lives more.
10:03
Speaker 2: I didn't hear what the lady said.
10:04
Speaker 1: Could you say that again, Angela? You dropped out a
10:05
Speaker 1: little bit.
10:06
Speaker 5: I care about your business, I care about the economy,
10:08
Speaker 5: but I care about people's lives more.
10:11
Speaker 2: Well, what you're doing, then, is you're saying, why don't
10:13
Speaker 2: I just purposefully get in the way of this driver
10:16
Speaker 2: and slow him down so Bob Green starts to bleed
10:19
Speaker 2: some more money? No, I'm not.
10:21
Speaker 1: No, she didn't say.
10:21
Speaker 2: I don't want to sport. If I was catering... Look,
10:24
Speaker 2: if I was catering your wedding and you wanted the.
10:29
Speaker 2: And you want your pigs in a blanket there on time.
10:31
Speaker 2: So in other words, what do you want me to
10:32
Speaker 2: say to you? Well, gee, Angela, I couldn't get it
10:34
Speaker 2: there because there was a little old lady and she
10:38
Speaker 2: was going three miles an hour, so I decided to
10:40
Speaker 2: just sit behind her. Is that it?
10:42
Speaker 5: I would want you to leave more than 30 minutes
10:44
Speaker 5: before my wedding and I wouldn't order pigs in a blanket.
10:48
Speaker 2: I'm sorry?
10:49
Speaker 5: I wouldn't order pigs in a place, and I would
10:51
Speaker 5: want you to allow more than 50 minutes to get there.
10:54
Speaker 2: Well, whatever it is that you order, suppose you call
10:56
Speaker 2: me with 30 minutes before the wedding starts because you
10:59
Speaker 2: went with an inferior catering service, which some people do.
11:03
Speaker 2: Now you expect a miracle out of me. You want
11:05
Speaker 2: me to miracle my rear end over to your wedding,
11:08
Speaker 2: but you don't want me to kill anyone.
11:09
Speaker 1: And of course she doesn't want you to kill anyone.
11:11
Speaker 1: Of course.
11:12
Speaker 2: That's ridiculous. Look, I'm not saying I'm going to kill anybody, but...
11:17
Speaker 2: If I've got to drive on a sidewalk and it
11:19
Speaker 2: doesn't hurt anyone, how does it hurt you?
11:22
Speaker 1: Are you telling your drivers to drive up on sidewalks?
11:24
Speaker 2: I mean, I'm telling them whenever it's safe, yes, you
11:27
Speaker 2: can go down a one-way street, go on a sidewalk.
11:29
Speaker 5: Driving on the sidewalk and driving the wrong way on
11:32
Speaker 5: the one-way street is illegal because of public safety.
11:35
Speaker 2: But if there's no one on the street and it's
11:37
Speaker 2: a one-way street, there's nobody there. That's what I'm saying.
11:39
Speaker 1: All right, Angela, thank you for your call. All right,
11:42
Speaker 1: thank you. 1-800-449-8686. The number here, we're talking with Robert Greene.
11:45
Speaker 1: And of Fraser Foods, and your contention basically being that
11:48
Speaker 1: your workers, your drivers, are not doing the job, and
11:51
Speaker 1: they're not going to get their insurance.
11:53
Speaker 2: Phil, they're insured.
11:54
Speaker 1: I know, but they're not going to get the increase
11:55
Speaker 1: in coverage they're asking for.
11:57
Speaker 2: Not until I start seeing what I call some old-school driving,
12:02
Speaker 2: where that lady, a very nice lady, she all of
12:05
Speaker 2: a sudden realizes she needs whatever it is she wants,
12:08
Speaker 2: chips and salsa for her card game, and it's got
12:12
Speaker 2: to get there. I tell my driver, you better get
12:15
Speaker 2: it there or I'm going to leave you where I
12:17
Speaker 2: find you and you'll never work for Frazier Foods again.
12:19
Speaker 2: You want to work for Frazier Foods, you get it there.
12:22
Speaker 2: You don't want to work for Frazier Foods, go to
12:24
Speaker 2: work for Vons, go to work for Kroger's, where they
12:27
Speaker 2: hold your hand and they pat you on the head
12:30
Speaker 2: and their service doesn't come anywhere near what I call
12:34
Speaker 2: the quality breakneck and, yes, at times life-threatening service of
12:38
Speaker 2: Frazier Foods.
12:40
Speaker 1: All right, 1-800-449-8686. Robert Green of Fraser Foods in a
12:45
Speaker 1: dispute with his drivers that you've probably been reading about
12:47
Speaker 1: in the paper. They want more insurance coverage because they're
12:50
Speaker 1: asked to make these deliveries fast, even on a day
12:53
Speaker 1: like today in the Los Angeles area where it is
12:56
Speaker 1: wet and it's slick and it's dangerous.
13:00
Speaker 3: 1-800-449-8686.
13:01
Speaker 1: The world-famous Phil Hendry Show will be right back.
13:03
Speaker 4: Phil Hendry Show, 1-800-449-8686. Whenever you think of someone.
13:06
Speaker 2: With hair, think of me, Bob Green.
13:36
Speaker 4: The Phil Henry Show is back. 1-800-449-8686.
13:41
Speaker 1: Isaac Taylor was a driver for you, Mr. Green, back
13:45
Speaker 1: in 1995 when eventually his car and the car of
13:50
Speaker 1: a family of three people went off of Ortega Highway
13:54
Speaker 1: and down an embankment. Do you recall that?
13:57
Speaker 2: I do recall that, Phil. We did settle that case.
13:59
Speaker 2: And Isaac is being taken care of now by our company.
14:06
Speaker 2: and that family was in the wrong. California Highway Patrol
14:09
Speaker 2: determined that.
14:11
Speaker 1: But he was a driver for you when he and
14:14
Speaker 1: this family got involved in this accident, which cost the
14:17
Speaker 1: lives of three people.
14:19
Speaker 2: I understand that, and I don't believe it's proper of you.
14:23
Speaker 2: I don't think it's proper of you in the context
14:25
Speaker 2: of this conversation to even bring that up because, as
14:28
Speaker 2: I said, the California Highway Patrol thoroughly investigated that. It
14:32
Speaker 2: was not the fault of our driver. That was determined
14:36
Speaker 2: not only in a criminal investigation. It was determined during
14:39
Speaker 2: the civil litigation that that family, while, yes, our driver
14:45
Speaker 2: was traveling at an excessive rate of speed.
14:47
Speaker 1: CHP had him at 97 miles an hour.
14:50
Speaker 2: And you're bringing that up. The Dorff family, by the way,
14:56
Speaker 2: had a trailer that they were hauling illegally. They had
14:59
Speaker 2: not put chains on their tires. The fact was that
15:02
Speaker 2: their automobile had not passed its emission test.
15:06
Speaker 1: Well, see, here's all this stuff. You see, doesn't it
15:07
Speaker 1: sound to me like your driver got out of that
15:10
Speaker 1: because of a technicality on the emission test and chains
15:12
Speaker 1: on wheels? He ran them off the road. Isn't that correct?
15:15
Speaker 2: No, that is not correct. And I would ask you
15:17
Speaker 2: to cease your conversation about this because you are getting
15:20
Speaker 2: into an area that we consider libelous.
15:24
Speaker 1: All right, 1-800-449-8686. I'm talking here with Robert Green of
15:28
Speaker 1: Fraser Foods. about how they guarantee 30 minutes or less
15:32
Speaker 1: delivery even when it's raining. And the drivers are asking
15:37
Speaker 1: for more insurance, and you are saying you're not seeing
15:39
Speaker 1: the kind of driving out of them that you want
15:41
Speaker 1: to see. You want to see a little bit more
15:42
Speaker 1: of daring driving, I guess.
15:45
Speaker 2: Look, I want to see if there's nobody coming down
15:47
Speaker 2: a one-way street, it's not dangerous. If there's no one
15:50
Speaker 2: on the sidewalk, it's not dangerous. If you can safely
15:54
Speaker 2: negotiate your way across a railroad track, if you can
15:57
Speaker 2: safely negotiate your way driving through a, for instance, a
16:02
Speaker 2: warehouse or something, then, yes, we ask that they make
16:05
Speaker 2: those considerations for our customers because they're number one.
16:09
Speaker 1: Driving through a warehouse? Driving through a private piece of property?
16:15
Speaker 2: Boy, I'll tell you, you really don't get my business,
16:17
Speaker 2: do you?
16:18
Speaker 1: All right, hold on. 1-800-449-8686. The world-famous Phil Henry Show. Julie,
16:23
Speaker 1: go ahead. You're on the Phil Henry Show.
16:26
Speaker 4: Hello?
16:26
Speaker 1: Hi, Julie, go ahead.
16:28
Speaker 3: Hi.
16:29
Speaker 7: I'm really fascinated with this guy. I think it's interesting.
16:33
Speaker 7: I mean, his arguments are interesting, but when you peel
16:36
Speaker 7: away all the layers and all of his excuses and
16:39
Speaker 7: all the mumbo-jumbo, he's asking his employees to do something illegal,
16:45
Speaker 7: and he's requiring.
16:47
Speaker 3: It of them.
16:47
Speaker 2: Well, you break the speed limit every day, Julie, and
16:50
Speaker 2: yet nobody's coming to your house and breaking your you-know-what's
16:53
Speaker 2: over it.
16:54
Speaker 7: No, but in order for these people to keep their job,
16:58
Speaker 7: that's what you're requiring them to do.
16:59
Speaker 2: In order for you to keep your job, you have
17:01
Speaker 2: to break the speed limit, I'm sure, on many days. No,
17:04
Speaker 2: I plan ahead. I got you. I got you. See? No, really.
17:08
Speaker 7: If I get to work late, I say, guys, I'm sorry,
17:11
Speaker 7: I got to work.
17:11
Speaker 5: Late, and that's it.
17:12
Speaker 2: You break the speed limit every single day of your life. Gotcha.
17:16
Speaker 1: Well, what do you mean, gotcha?
17:17
Speaker 7: No, not to make money.
17:18
Speaker 2: I got her. I got her.
17:20
Speaker 7: Oh, you don't have me.
17:21
Speaker 2: Yeah, I do. You break the speed limit every day
17:23
Speaker 2: of your life. I don't really appreciate people laughing at me.
17:28
Speaker 2: I'm an employer.
17:29
Speaker 7: Well, you're interrupting me, and you're treating me like a jackass.
17:32
Speaker 2: Well, you are a little bit of a jackass, or
17:34
Speaker 2: a Jill-ass, if you will.
17:36
Speaker 8: Ha, ha, ha, ha, ha, ha.
17:38
Speaker 2: Is that laugh real?
17:39
Speaker 3: Yeah, it is.
17:40
Speaker 1: Okay, all right. Hold on, hold on, hold on.
17:42
Speaker 4: You're hysterical.
17:42
Speaker 1: Hold on, hold on, hold on. Let's talk here. Your
17:47
Speaker 1: point is what, Julie? Because I'm not really sure what
17:48
Speaker 1: it is. And then I'll ask you, Bob.
17:50
Speaker 2: That's the first smart thing you've said, Mr.
17:53
Speaker 3: Andrews.
17:53
Speaker 2: She doesn't have a plan.
17:54
Speaker 1: And I don't like being said I've only said one
17:55
Speaker 1: smart thing. I don't like that. Go ahead, Julie.
17:59
Speaker 7: Well, my point is he's blatantly clear about his employees
18:05
Speaker 7: doing illegal things, and he supports it, and he requires
18:08
Speaker 7: it of them.
18:09
Speaker 2: Your employer requires you. Hold on.
18:11
Speaker 1: Let her finish.
18:12
Speaker 7: That in itself is against the law. And you're way
18:16
Speaker 7: out of bounds, no matter which way you slice it.
18:20
Speaker 2: Hey, your employer requires you to break the speed limit
18:23
Speaker 2: in order to get to work every day. No, they don't.
18:26
Speaker 7: And even if they did, they would never be stupid
18:29
Speaker 7: enough to say that.
18:30
Speaker 2: No, they don't.
18:32
Speaker 3: They require me to.
18:33
Speaker 7: Get there when I get there. That means I have
18:35
Speaker 7: to wake up at 7 o'clock and get ready and
18:38
Speaker 7: take into account traffic and all that stuff.
18:41
Speaker 3: I have to plan.
18:41
Speaker 2: You're waking up at 7 o'clock? I'm at the job.
18:45
Speaker 2: At 7 o'clock. Thank you. That's your job.
18:47
Speaker 6: How do you like me now?
18:49
Speaker 8: That's not mine.
18:49
Speaker 2: I'm a pharmacist.
18:50
Speaker 7: I don't have to be there until 9. It takes
18:52
Speaker 7: me 20 minutes to get there. I plan for it
18:55
Speaker 7: every day.
18:56
Speaker 2: Yeah, that's great. By the way, please try not to
18:58
Speaker 2: put any wrong medication in those bottles again, Julie.
19:02
Speaker 5: I don't.
19:04
Speaker 8: You know, I don't know.
19:04
Speaker 2: I don't live.
19:05
Speaker 7: Anywhere near you.
19:06
Speaker 1: Hold on. I've got to get to another call.
19:08
Speaker 2: She says she's a pharmacist. Have you ever waited for
19:10
Speaker 2: medication in a pharmacy where those people take their sweet time?
19:13
Speaker 2: Not us. We don't do that.
19:15
Speaker 7: Somebody's waiting for life-threatening medication that.
19:18
Speaker 2: Would help them from a psychotic reaction. And she sits there,
19:21
Speaker 2: taking her time, counting out the pills.
19:23
Speaker 7: You're wrong, and you know it, and you've got a
19:25
Speaker 7: lawsuit on your hands.
19:27
Speaker 2: No, I'm not wrong. I got you. I got you.
19:29
Speaker 9: I got you, too.
19:30
Speaker 2: No, I got you, because you're the one that's counting
19:32
Speaker 2: out the anti-psychotic pills, and some guy's about ready to
19:35
Speaker 2: slit an old lady's throat, and you're taking your time
19:37
Speaker 2: counting out the pills. Way to go.
19:38
Speaker 3: Oh, man.
19:39
Speaker 1: All right, look.
19:42
Speaker 2: Mr. Henry, I would ask you not to put anyone
19:44
Speaker 2: like that on the phone with me again. I don't
19:46
Speaker 2: like women laughing at me. All right, I understand.
19:50
Speaker 1: She said something very good. She said the employer doesn't
19:54
Speaker 1: ask her to break the speed limit.
19:56
Speaker 2: Well, that is, it doesn't matter. Every employer expects their
20:01
Speaker 2: people to break the speed limit.
20:03
Speaker 1: Robert Green is my guest. He operates, among other things,
20:06
Speaker 1: a delivery service from his grocery chain where he expects
20:09
Speaker 1: the delivery to be made 30 minutes or less, even
20:12
Speaker 1: in the rain. His employees want more insurance money. He's
20:15
Speaker 1: not giving it until he sees some better driving.
20:16
Speaker 7: 1-800-449-8686.
20:17
Speaker 1: The Phil Hendry Show.
20:17
Speaker 6: 1-800-449-8686.
20:17
Speaker 1: Talk Radio's Speed Trap.
20:58
Speaker 4: The Phil Henry Show is back. 1-800-449-8686.
21:03
Speaker 1: Tell the story to my audience if you believe it's
21:05
Speaker 1: that significant. We have Robert Green, the CEO of Fraser Foods,
21:08
Speaker 1: on with us, talking about his drivers wanting more insurance
21:10
Speaker 1: coverage for delivering. He guarantees a 30-minute delivery, even if
21:14
Speaker 1: it's raining, even if, as you said, even if there's
21:17
Speaker 1: black ice.
21:18
Speaker 2: Well, let me tell you about Isaac Taylor, Phil, before
21:20
Speaker 2: I forget. You're right, Isaac was involved in a very
21:24
Speaker 2: tragic accident on Ortega Highway. A family of three did
21:27
Speaker 2: lose their lives. Isaac is the kind of guy who
21:33
Speaker 2: keeps his eye on the goal. And I don't know
21:36
Speaker 2: if this is right or wrong. I can't tell you
21:38
Speaker 2: if this is right or wrong, but this is one
21:39
Speaker 2: of the reasons why we valued him. He made that delivery,
21:44
Speaker 2: even though there was an automobile at the bottom of
21:46
Speaker 2: that canyon with a gasoline fire.
21:51
Speaker 1: Well, did he call the police? Did he call an
21:54
Speaker 1: emergency services? What did he do? In other words, I
21:58
Speaker 1: can understand if he's going to make the delivery.
21:59
Speaker 2: I don't know what he did. I just know he
22:02
Speaker 2: made that delivery. And then he came back, and when
22:05
Speaker 2: the police arrived, he was there. He was looking at it.
22:08
Speaker 2: But I feel that while I said to him, you
22:11
Speaker 2: shouldn't have done that. You should have immediately called the police.
22:14
Speaker 2: He said, well, Mr. Green, I'm just... And he said
22:16
Speaker 2: it in a way that, you know, the old black
22:18
Speaker 2: guys do. He said, Mr. Green, I'm just, you know,
22:21
Speaker 2: very grateful for the job.
22:24
Speaker 1: The way the old black guys do.
22:25
Speaker 2: No, what I mean is he was very, you know, grateful.
22:31
Speaker 1: Boy, I'll tell you something. There's a car at the
22:33
Speaker 1: bottom of a canyon on fire, and he doesn't even,
22:36
Speaker 1: were there cell phones then?
22:39
Speaker 2: I don't know. He had one of the old brick
22:41
Speaker 2: phones that we would contact him on, but I'm sure
22:43
Speaker 2: back then you couldn't get 911. I don't think they
22:46
Speaker 2: had operators or anything.
22:49
Speaker 1: All right, 1-800-449-8686. Brian, go ahead. You're on the Phil
22:54
Speaker 1: Henry Show with Robert Green.
22:55
Speaker 2: Hi, Robert.
22:57
Speaker 9: I'm a truck driver.
22:59
Speaker 1: I'm going to put you on hold. Your cell phone's
23:02
Speaker 1: breaking up, dude. Hold on for a minute. Let's go
23:04
Speaker 1: over to Nick. Hello, Nick. You're on the Phil Henry Show.
23:07
Speaker 9: Hello, Robert.
23:08
Speaker 6: I'm a college student with a business major. I'm just
23:10
Speaker 6: wanting to say that people, I'm pro-big business, but people
23:13
Speaker 6: like you give a bad name to everybody else. Because
23:17
Speaker 6: I'm taking ethics classes right now. What you're saying is, what,
23:20
Speaker 6: for you to make an extra dollar, it's not your
23:22
Speaker 6: problem that you're putting everybody else in danger. Don't take
23:25
Speaker 6: yourself out of existence. Because if I was speeding to work, okay,
23:29
Speaker 6: trying to get to work, you don't care that I
23:30
Speaker 6: get to work ten minutes late. But if I kill
23:32
Speaker 6: your family, your kids, okay, you would care. You don't
23:36
Speaker 6: care because you're saying it's not your problem.
23:38
Speaker 2: No, wait a minute. I'm saying my family and my children,
23:41
Speaker 2: my wife, know. When a man's on his way to work, brother,
23:45
Speaker 2: you get out of his way. We value the working
23:47
Speaker 2: man in our family. And I tell my wife that
23:49
Speaker 2: if you get into an automobile accident with a trucker,
23:52
Speaker 2: let's take truckers. These guys work for a living, and
23:54
Speaker 2: they're hardworking guys. I tell her, you know what? He
23:57
Speaker 2: was doing his job. You get into a, you know,
23:59
Speaker 2: what are you going to do?
24:01
Speaker 6: You're going to, you can't, you're not bringing the food
24:04
Speaker 6: to yourself. You don't understand how it would feel like
24:07
Speaker 6: to lose somebody. Three people lost their lives. Probably because
24:10
Speaker 6: of your driver and his speed limit.
24:12
Speaker 2: Wait a minute. That was cleared.
24:14
Speaker 6: Look, I can't... I don't know why you run your company,
24:18
Speaker 6: but it's unethical.
24:19
Speaker 2: You can't run your.
24:20
Speaker 6: For you to make an extra $ 10, I don't... I'd
24:22
Speaker 6: rather your drivers drive safe. Personally, my driving record's not
24:26
Speaker 6: the best. But that's not... You know.
24:28
Speaker 2: Well, let me ask him. Let me ask him. As
24:31
Speaker 2: a business major and as a young man who will
24:32
Speaker 2: be going into the business world, and I've been in
24:34
Speaker 2: the business world for 23 years, don't you feel... that
24:38
Speaker 2: that is a laudable thing, that our driver at least
24:40
Speaker 2: made the delivery? He got the stuff, yeah. Three people died. Yes,
24:45
Speaker 2: there was a horrible, horrible.
24:46
Speaker 6: What's more valuable, your stupid food or their lives?
24:50
Speaker 2: My stupid food is my stupid business, Mr. Business Major,
24:53
Speaker 2: and now I know what you think of business.
24:55
Speaker 6: You're saying it's not your business how your employees act.
25:01
Speaker 6: Why don't you drive the food?
25:03
Speaker 2: Sir, I have a big business. I can't just drive
25:06
Speaker 2: the food myself. I've got three drivers in the store.
25:08
Speaker 2: I'm not saying it was a good thing that the
25:10
Speaker 2: Dorff family lost their lives. I'm saying the good news came.
25:14
Speaker 2: At least there's one piece of good news out of
25:16
Speaker 2: the whole thing. He delivered the deli platter.
25:18
Speaker 8: It's irrelevant.
25:19
Speaker 6: The people lost their lives. Your delivery becomes irrelevant. You're
25:23
Speaker 6: not putting it in perspective to everything else.
25:24
Speaker 1: Absolutely. The delivery no longer has any meaning. in the
25:29
Speaker 1: deaths of three people.
25:30
Speaker 2: Well, I don't look at things that way, and that's
25:32
Speaker 2: why I'm a successful businessman, and that's why I think
25:34
Speaker 2: this young man needs to understand it. What would you prefer?
25:38
Speaker 2: Let me ask you something, son. What do you prefer?
25:40
Speaker 2: Fresh fruit or fruit that's been thrown around in a
25:45
Speaker 2: vacant lot? You want fresh fruit.
25:48
Speaker 6: And having ten people lose their lives for that fresh
25:51
Speaker 6: fruit to get there.
25:52
Speaker 2: No, it wasn't ten. It wasn't ten. It was three
25:54
Speaker 2: people that died.
25:55
Speaker 6: Well, no, but you're... Well, I.
25:58
Speaker 1: Mean, come on, three people, ten people. My God, it
26:01
Speaker 1: was an entire family wiped out, a husband, a wife,
26:04
Speaker 1: and a kid.
26:05
Speaker 6: Have you ever heard that if a thousand people lose
26:08
Speaker 6: their lives, it's a statistic? If one person loses their life,
26:10
Speaker 6: it's a tragedy? Have you ever heard of that?
26:12
Speaker 2: Well, Nick, that's one of the things. Coming out of college,
26:15
Speaker 2: you've got a lot of slogans. Get into business, and
26:17
Speaker 2: you'll have a lot of experience.
26:18
Speaker 3: I know it's a cultural world.
26:19
Speaker 6: All right, that's not the point, but I don't condone
26:22
Speaker 6: unethical actions to make a couple extra dollars.
26:24
Speaker 2: Well, unethical I think is pretty rough. I think it's
26:27
Speaker 2: pretty rough. I think you're putting it to me pretty
26:30
Speaker 2: hard without any real tenderness to say that it's unethical.
26:36
Speaker 6: Unethical is being nice.
26:38
Speaker 2: Well, I don't think you're being tender.
26:39
Speaker 1: Well, what does tenderness have to do with it when
26:41
Speaker 1: three people are dead? Nick, thank you for your call.
26:43
Speaker 2: 1-800-449-8686.
26:44
Speaker 1: Doris, you're on the line with Robert Green of Fraser Foods.
26:49
Speaker 3: Well, good evening.
26:51
Speaker 2: Yes, ma'am.
26:53
Speaker 3: I am so disgusted with this businessman.
26:56
Speaker 2: I tell my drivers you.
26:57
Speaker 3: Won't want to prefer your food. I want to suggest
27:01
Speaker 3: to everyone listening that they do not, not go into
27:06
Speaker 3: his stores and certainly not buy his service in any way, size, shape,
27:11
Speaker 3: or form. He is endangering so many lives. How dare
27:17
Speaker 3: he do this to his driver?
27:18
Speaker 2: Why do you put on that phony accent? What's with
27:21
Speaker 2: the phony accent?
27:22
Speaker 1: What do you mean the phony accent?
27:24
Speaker 8: No, she's trying to cut.
27:25
Speaker 2: Off like Mrs.
27:25
Speaker 8: Howell.
27:27
Speaker 2: What are you, Mrs. Howell on the Gilligan's Island deal?
27:29
Speaker 3: You are the most disgusting creature on God's earth. Hold on,
27:35
Speaker 3: hold on. No, your business needs to be shut down.
27:39
Speaker 3: And it needs to be coming from your customers.
27:42
Speaker 8: Ma'am, I'm an American businessman. American businessmen are successful today
27:48
Speaker 8: because we full steam ahead.
27:53
Speaker 2: We don't do what the British do, which is to
27:55
Speaker 2: sit around and get permission. We don't get permission to
27:58
Speaker 2: do business in this country, ma'am. We go right out
28:01
Speaker 2: and do it. Well, you're not going to put me
28:02
Speaker 2: out of business.
28:02
Speaker 3: You are not a human being.
28:04
Speaker 2: In any way. I'm not a human being? Well, if
28:05
Speaker 2: I'm not, I'm a rich non-human being, I'll tell you that.
28:07
Speaker 3: There you go. You're a rich non-human being.
28:10
Speaker 9: That's what you put.
28:11
Speaker 3: That's the value you put on your drivers and your customers.
28:15
Speaker 2: Hey, why do you think America's number one in business today?
28:18
Speaker 2: Because we didn't sit around like you British waiting for
28:21
Speaker 2: permission to do stuff. We go ahead, full steam ahead,
28:24
Speaker 2: and we get it done. Three people die. It's a tragedy.
28:27
Speaker 2: I'm sorry. What do you want me to do?
28:29
Speaker 3: I am going to suggest again.
28:31
Speaker 2: That everyone who puts.
28:34
Speaker 3: You out of business, and I'm going to, any time
28:36
Speaker 3: I see one of your vans creating an infraction of
28:40
Speaker 3: any size, shape, or form, the cops are going to know.
28:43
Speaker 1: Doris, this is Phil Hendry. Now, hold on. Now, she
28:45
Speaker 1: is saying there's going to be a, she would organize
28:48
Speaker 1: a customer boycott.
28:50
Speaker 2: Well, number one, our vans are not marked, so she
28:52
Speaker 2: won't know it's us.
28:54
Speaker 1: Number two, wait a minute.
28:55
Speaker 3: You think that all the listeners are stupid?
28:59
Speaker 2: Well, apparently, no, just you. You're the only one that's stupid.
29:02
Speaker 3: You know, this man is beyond it, Bill. This man
29:04
Speaker 3: is totally beyond it.
29:05
Speaker 2: Well, what do you mean if you see our vans?
29:08
Speaker 3: I'm going to organize a boycott of your stores and
29:11
Speaker 3: all your services.
29:13
Speaker 2: First, you ought to be able to organize a ball movement.
29:15
Speaker 1: All right, that is unnecessary.
29:17
Speaker 2: Hey, look, ain't it tea time or something?
29:20
Speaker 1: Look, you know, yes, ma'am, yes, ma'am.
29:22
Speaker 3: I'm not going to be insulted anymore.
29:24
Speaker 1: I understand.
29:24
Speaker 3: I think this man is not a human being. He's
29:27
Speaker 3: the slime of the earth.
29:29
Speaker 8: But thank you for listening.
29:30
Speaker 1: I think it's an.
29:31
Speaker 2: Example of why we let people into this country.
29:34
Speaker 1: Look, this is not an immigration question, sir. The lady
29:38
Speaker 1: had a point she wanted to make, all right?
29:40
Speaker 2: She wants her bangers and mash fresh. She had better
29:44
Speaker 2: understand that Frazier Foods delivers in 30 minutes or less,
29:48
Speaker 2: or I start bleeding like I took a broom handle.
29:51
Speaker 1: I hear you. 1-800-449-8686. Robert Green of Fraser Foods locked
29:58
Speaker 1: in a dispute with his drivers. He does not want
30:00
Speaker 1: to pay the extra insurance until he starts seeing some
30:03
Speaker 1: more faster delivery times, even on a day like today
30:07
Speaker 1: in Los Angeles when it's been just pouring rain. The
30:09
Speaker 1: world-famous Phil Hendry Show.
30:11
Speaker 4: The Phil Hendry Show. 1-800-449-8686. Hey, Jack Ball, it's entertainment.
30:33
Speaker 9: Thank you.
30:48
Speaker 4: The Phil Henry Show is back. 1-800-449-8686.
30:54
Speaker 1: You got to make a delivery?
30:55
Speaker 2: Well, that's what I'm talking about. One of my drivers
30:57
Speaker 2: didn't show up, so we've got to get out and
30:59
Speaker 2: get a delivery made.
31:00
Speaker 1: I've got to tell you, I've got two police officers
31:03
Speaker 1: hanging on the line here. I'm going to go to
31:04
Speaker 1: Paul here. Paul is a 23-year Los Angeles Police Department veteran. Paul,
31:09
Speaker 1: welcome to our program. Paul, you there?
31:12
Speaker 9: Yeah, I'm here.
31:13
Speaker 1: Okay. You're the police officer, sir?
31:16
Speaker 9: Right, actually, I just retired. I've got twice as much
31:19
Speaker 9: time on the job as this guy's got in business,
31:21
Speaker 9: 34 years.
31:22
Speaker 1: Okay.
31:23
Speaker 9: Wait a minute.
31:25
Speaker 2: What's a cop got to do with what I do
31:27
Speaker 2: for a living?
31:28
Speaker 9: Oh, buddy, I've got everything to do. Just hang on
31:29
Speaker 9: and listen to my story for a second, if you
31:31
Speaker 9: can keep your mouth shut, just for five seconds.
31:34
Speaker 2: Yeah, you're a cop.
31:36
Speaker 9: First of all, what you've done, sir, on this program,
31:38
Speaker 9: I want to thank you for it, is you've created
31:41
Speaker 9: a lawsuit waiting to happen. When, and I don't say if,
31:45
Speaker 9: but when one of your drivers, due to some unsafe
31:52
Speaker 9: driving tactics that he's been hammered into his head that
31:54
Speaker 9: he must do to get there, creates a traffic accident
31:58
Speaker 9: that causes one, two, or three of these deaths that
32:01
Speaker 9: you don't seem to be too concerned about, You're going
32:05
Speaker 9: to make somebody very, very rich. They're going to make
32:08
Speaker 9: somebody very, very rich. They are going to own whatever
32:11
Speaker 9: the company it is you own.
32:13
Speaker 2: Well, that's why you're a cop. You don't know anything
32:14
Speaker 2: about the law. Well, what is that.
32:16
Speaker 1: Supposed to mean? He knows about the law.
32:18
Speaker 9: First of all, what you don't want to do is
32:20
Speaker 9: get into a debate with me about the law.
32:22
Speaker 2: Well, the other thing is this.
32:23
Speaker 9: The other thing is this. Everyone has an obligation.
32:27
Speaker 2: My drivers are sworn. Who is going to talk here?
32:30
Speaker 1: All right, hold on, gentlemen. Just hold on for a minute, gentlemen.
32:33
Speaker 1: Hold on, this is a police officer talking. What do
32:35
Speaker 1: you mean about the law?
32:36
Speaker 2: I mean civil law. I mean when it comes to
32:38
Speaker 2: going into a civil claims court, he's out of his league.
32:42
Speaker 1: All right, let the gentleman finish his comments, Mr. Green,
32:45
Speaker 1: because we've given you almost an hour.
32:46
Speaker 2: Okay, but if you want to sit here and, you know,
32:49
Speaker 2: make me just sit here and have to bite a
32:51
Speaker 2: towel while these people beat me up. No, no, no.
32:52
Speaker 2: Go ahead.
32:53
Speaker 9: Let me ask you something, sir. Have you heard of
32:55
Speaker 9: a company called Domino's Pizza?
32:58
Speaker 2: Domino's Pizza?
32:58
Speaker 9: Have you ever heard of Domino's Pizza? Have you ever
33:00
Speaker 9: heard of them, sir? Have you ever heard of Domino's Pizza?
33:04
Speaker 9: It's a simple question.
33:08
Speaker 2: It's a pizza company. Is that correct?
33:09
Speaker 9: Excuse me. I just asked for a yes or no answer.
33:12
Speaker 9: You want to know the law? Just pretend like I'm
33:13
Speaker 9: a lawyer. Yes or no, sir.
33:15
Speaker 2: Have you heard of Domino's Pizza? You pretend like I'm
33:18
Speaker 2: Marilyn Monroe. I'll tell you what.
33:21
Speaker 1: Answer the man's question. Have you heard of Domino's Pizza?
33:25
Speaker 2: Have I heard of Domino's Pizza? Is that his question? Yes, sir. Okay,
33:33
Speaker 2: I'm racking my brain.
33:35
Speaker 9: Obviously, I'm racking my brain.
33:37
Speaker 1: You've never heard of Domino's?
33:40
Speaker 9: Do you remember Domino's Pizza? Their famous thing was what?
33:44
Speaker 9: 30 minutes or less. Is that not correct? You don't know.
33:48
Speaker 2: You're asking me. I don't know the company. You don't know.
33:50
Speaker 2: I came up with the 30-minute or less guarantee. I
33:52
Speaker 2: know that.
33:53
Speaker 9: Oh, excuse me, sir. You were way behind Domino's Pizza
33:56
Speaker 9: when it came up to 30 minutes or less.
33:58
Speaker 2: Domino's Pizza, anyway.
33:59
Speaker 9: Sir, excuse me.
34:00
Speaker 2: I don't know Domino's Pizza from a boil on my
34:03
Speaker 2: rear end, okay? I came up with the 30 minutes
34:05
Speaker 2: or less guarantee. All right, let's just say... Let me
34:07
Speaker 2: tell you something.
34:08
Speaker 9: Domino's Pizza is a billion-dollar corporation, and yours is probably
34:12
Speaker 9: a $ 2 organization the way you run it. But what
34:15
Speaker 9: I'm trying to tell you is, sir, they were sued
34:18
Speaker 9: for exactly what you're doing, telling their drivers they must
34:22
Speaker 9: be there in 30 minutes or less. It costs them
34:25
Speaker 9: so much in litigation fees. Win or lose the litigation.
34:28
Speaker 2: Well, I'd like to see your source material on that.
34:31
Speaker 9: The source material, sir, it's mitigated law. You don't have
34:35
Speaker 9: to be a brain surgeon.
34:37
Speaker 2: Did this make the news?
34:38
Speaker 9: Excuse me?
34:39
Speaker 2: Did this make the news?
34:41
Speaker 9: Make the news?
34:43
Speaker 1: Please.
34:44
Speaker 9: You're kidding.
34:45
Speaker 1: You've never heard of Domino's Pizza, Mr.
34:46
Speaker 4: Green.
34:46
Speaker 1: Domino's Pizza is an enormous chain pizza delivery company, not unlike,
34:51
Speaker 1: you know, the others. And they were sued, and they lost. And,
34:56
Speaker 1: you know.
34:56
Speaker 2: Well, how many pies were they delivering? Because I bet
34:59
Speaker 2: you we got them beat. How many pies did they
35:00
Speaker 2: do a day?
35:02
Speaker 1: How many pies did they do a day? We're talking
35:04
Speaker 1: all over America.
35:05
Speaker 2: All over.
35:06
Speaker 9: I cannot believe, sir, that you've not heard of Domino's Pizza.
35:09
Speaker 2: I just can't... Anyway... Look, I can't... I never... I
35:12
Speaker 2: never heard of you either, so what difference does it make?
35:14
Speaker 9: Okay, let me just tell you one other thing. One
35:17
Speaker 9: of these pizza companies, and it was not Domino's Pizza,
35:20
Speaker 9: thank God, was in such a rush because everybody, there's
35:23
Speaker 9: a tremendous competition. When I was working acid investigation back
35:27
Speaker 9: in the early 70s.
35:28
Speaker 2: I like this guy telling me the restaurant business. I
35:30
Speaker 2: just love it.
35:30
Speaker 1: Will you let the man finish, please?
35:33
Speaker 9: You know, you're about a rude individual, sir.
35:35
Speaker 2: No, I just want to, was it Fincross, Presbyterian, or what?
35:37
Speaker 9: I'm just trying to tell you something from my experience....
35:41
Speaker 2: As a pizza delivery guy or as a cop?
35:44
Speaker 1: As a police officer.
35:47
Speaker 9: Boy, this guy is really rude.
35:48
Speaker 2: Let me ask you a question. Are they the guys
35:49
Speaker 2: that do the four cheese? That's all I want to know.
35:51
Speaker 2: Are they the guys that do the four cheese? Because
35:52
Speaker 2: then I've heard of them if they do the four cheese.
35:55
Speaker 3: Who?
35:55
Speaker 2: Domino's. Do they do the four cheese?
35:57
Speaker 1: I don't know.
35:58
Speaker 9: I don't know. I don't eat pizza very much. Just
36:00
Speaker 9: listen to what I'm telling you. A pizza delivery, and
36:02
Speaker 9: it wasn't Domino's, but a pizza delivery kid that was
36:05
Speaker 9: trying to beat The Domino's 30-minute thing, because that's what
36:09
Speaker 9: Domino's kind of set the standard at that time. He
36:12
Speaker 9: ran across a railroad crossing, threw, and tried to beat.
36:17
Speaker 2: A red light. I'd hire that kid.
36:19
Speaker 9: Okay.
36:20
Speaker 3: Fine.
36:20
Speaker 9: You don't have to hire him anymore, sir, because he
36:22
Speaker 9: burned up in his vehicle. Another car.
36:27
Speaker 2: Excuse me, sir. You know what? Then I wouldn't hire him.
36:29
Speaker 2: Excuse me, sir.
36:30
Speaker 9: Let me explain something to you.
36:33
Speaker 2: Not only did this young man die.
36:35
Speaker 1: Will you let this guy finish?
36:36
Speaker 2: Jesus. You know what?
36:38
Speaker 9: Not only did this young man die, three other people
36:41
Speaker 9: died in two other cars. Because this young man had
36:45
Speaker 9: to make his delivery as quickly as possible.
36:48
Speaker 2: And you can't see where that young man, at least
36:50
Speaker 2: he burned with dignity.
36:52
Speaker 1: Oh, my.
36:53
Speaker 8: All right.
36:53
Speaker 9: Let me tell you something.
36:55
Speaker 1: Paul, I've got to break. I've got to break.
36:56
Speaker 2: Well, this guy, you know, if he wants to tell
36:58
Speaker 2: me about Winchell's, maybe I'll listen.
37:00
Speaker 1: Just hold on.
37:01
Speaker 2: 1-800-449-8686.
37:01
Speaker 1: Phil Henry Show.
37:01
Speaker 7: 1-800-449-8686.
37:01
Speaker 1: When was your last workshop inhalation?
37:02
Speaker 4: These are the questions I ask myself.
37:17
Speaker 3: Thank you.
37:38
Speaker 4: The Phil Henry Show is back.
37:40
Speaker 3: 1-800-449-8686.
37:40
Speaker 4: All right, Robert Green.
37:44
Speaker 1: You still with me?
37:46
Speaker 2: Phil, right now I am traveling at a very high
37:48
Speaker 2: rate of speed. We're trying to get pizzas delivered because I...
37:51
Speaker 2: Not pizzas, but I have to ask that cop about pizzas.
37:55
Speaker 2: But I'm traveling at an extremely high rate of speed
37:58
Speaker 2: to get our deli platter out because I had a
38:00
Speaker 2: driver call up and say, I'm afraid to drive. It's raining. See,
38:05
Speaker 2: this is the kind of candy ass that I will
38:08
Speaker 2: not abide. I can tell you right now, Phil, for
38:10
Speaker 2: all of my money.