Latest / The Christian Reeve Podcast / David Somerfleck | The Christian Reeve Podcast | #51 |
Transcript
- 0:01Hello and welcome to another episode of the Christian we've
- 0:04podcast. Today's guest is an Enterprise
- 0:07digital marketing specialist. He's a founder of a company
- 0:11known as DMS blue. He's an author and he describes
- 0:15himself as being a star top expert.
- 0:18So yeah. Welcome to the show.
- 0:20Mr. David. Soma, Fleck.
- 0:22How's it going? It's going very well.
- 0:24Thank you for having me on Christian.
- 0:26I appreciate it. Oh no.
- 0:28The pleasure is mine. Absolutely, I mean, I'm a big
- 0:31marketing guy. I've only had one other business
- 0:35owner on this podcast so far and it's nice for a change because I
- 0:40have a lot of different creatives different types of
- 0:42people on my podcast. But, you know, one of the things
- 0:46that I don't often talk about with my viewers, is that
- 0:51business and stuff, like, I've always been studying this, and
- 0:54obviously marketing is more of a recent thing for me.
- 0:57So it's good to have someone on the show.
- 0:59Who's No, in that sphere. And it's good to sort of pick
- 1:02your brain about a couple of things.
- 1:03So, yeah, but yeah, let's just get straight into things.
- 1:09How did you actually get into marketing and what the main
- 1:13things that you like about it? Sure.
- 1:16Well, basically, I began in marketing.
- 1:19Well, I mean, I like to give complete answers to people.
- 1:24I don't like superficial responses, I don't think they're
- 1:29helpful. So, I mean, for me marketing,
- 1:32really began when I was in college working on a degree in
- 1:35English, I went to college to be a writer.
- 1:38Yes, I saw the yeah. And while I was in college, I
- 1:42had several internships, which I recommend everybody.
- 1:45If your college student get internships, just make sure that
- 1:49you either get college credit and/or payment, don't work for
- 1:54free. And don't, don't do it if
- 1:55they're not going to cover your costs for college, okay?
- 2:00But, anyway, while I was in college working toward a ba in
- 2:04English, with an emphasis in creative writing, I began
- 2:08studying web design and internet marketing.
- 2:11In this was while the internet is we now know, it was still
- 2:13very new. So back then we had Yahoo exite
- 2:18Dogpile, which I don't even know if it's around anymore.
- 2:22I should look it up but that's where I began.
- 2:25You know, building websites for local small.
- 2:29Owners is a way to make extra income while I was in college
- 2:33and hustling like crazy working. These internships in a full-time
- 2:38student and later on, I remember in college you to my wife, we
- 2:44were then dating and she would come to the university computer
- 2:48lab and she would come and say, you know, look it's 10 p.m. come
- 2:53home. Even have to get up at 5 a.m.,
- 2:55you know, come on. You'd like to get a thing called
- 2:57Sleep. Everyone saw and I found
- 3:01studying code and I'm not a great coner a mediocre color.
- 3:06Well, I found it studying HTML and JavaScript back then was
- 3:11actually relaxing for me. It helped me sleep because I
- 3:16couldn't really read for pleasure.
- 3:19Reading Chaucer, Keats Shelley Shakespeare buyer, and you know,
- 3:24medieval journalism and were diagramming sentences, but I
- 3:27didn't really enjoy it. Because they had flensed any Joy
- 3:33of writing or reading out of me at that point.
- 3:35I was taking some graduate-level courses to just for fun and so I
- 3:40didn't really enjoy it anymore. And, of course, now I'm trying
- 3:44to get back to that but once I graduated, I look for jobs at
- 3:49local newspapers and they all basically said, look without a
- 3:52Masters or some kind of inside connections, you're not getting
- 3:56in. So then I went to marketing
- 4:00agencies and as someone who was fairly proficient in web design
- 4:06and online marketing back then because it was still relatively.
- 4:09So, knew I could go to marketing agencies work as a copywriter as
- 4:13an editor. But also say, look, I can build
- 4:16websites for companies that want it at that time.
- 4:19So, that's how I got started. And then I began working for
- 4:23different marketing agencies, ad agencies in between, I would
- 4:28work as a freelancer or in consultant contractor.
- 4:33So I've been around for quite some time.
- 4:35I used to have a nice long hair just like you and then I started
- 4:38getting these things, 20 bills I had Anna.
- 4:42And yeah, I kind of I guess when I was, when I was looking at
- 4:48your, your LinkedIn and looking at, yeah, this, this creative
- 4:52degree and then obviously the transition to business.
- 4:55Like, that's something I can relate to completely, you know,
- 4:57I'm obviously creatively, creatively minded.
- 5:00And that's why I chose to study marketing at University and just
- 5:04so many of those things that your list enough, I can relate
- 5:07to. Like, for me, I think what
- 5:09killed My Kind of Love of reading.
- 5:11For some time was having to read these journals It was a one line
- 5:18based, which is a benefit of, you know, the time that I went
- 5:22to University. I mean, I think I can't even
- 5:24fathom going to University that say 30 years ago because it was,
- 5:29you know, there were a lot of things that I looked at with my
- 5:32course and thought, yeah, this is we're very lucky in the
- 5:34position we're in right now, but with that being said, yeah,
- 5:39these research journals. You know, I mean, I the thing
- 5:42is, I understand if you're studying something like history
- 5:44or creative writing but with with Marketing management and
- 5:48Mark and just business management in general.
- 5:52It was it was very confusing because you would have these
- 5:55these professional journals that were very, very scientific
- 5:59because it was a research base University, which I understood,
- 6:03but they were written in such a way that really verbose like
- 6:09unnecessary wording technical terminology.
- 6:12So you'd have to spend like a good It's a couple of hours just
- 6:16figuring out what they're saying.
- 6:18Yes and then looking into the substance of what they're saying
- 6:21and often it would just be really kind of sorry to say but
- 6:26like stuff that didn't really have much substance you know
- 6:32just be like a you just theory-based like our maybe this
- 6:36is the case, maybe not. But one thing I did find that, I
- 6:40always found really weird was that if the whole perspective is
- 6:44too, On of study what works? Here's a good example, right?
- 6:52It looked heavily into things like Scientific Management
- 6:55versus human relations Theory and stuff like that.
- 6:57Now, stuff like that made perfect sense.
- 6:59I could think back to job side had over the years and even to
- 7:02this day and think like what works in a business environment,
- 7:05what dozen but in there will be other things.
- 7:07We would be studying and I'd be like this has no practical
- 7:11application to actual marketing and business.
- 7:14And stuff and it's like that's where I'd get kind of confused
- 7:18about you know, why they were doing all these studies and and
- 7:23papers on something that isn't actually being used.
- 7:26That kind of blew my mind a little bit.
- 7:29Well yeah you looking for Relevant.
- 7:32Yeah. I know what is what how is this
- 7:36relevant to me as an individual? You know, trying to make his way
- 7:42in the world right now and so much of it?
- 7:45Like Pomp and Circumstance or smoking mirrors and not
- 7:48immediately relevant to where you are in Life or even where
- 7:51you want to be. And I think, you know, when you
- 7:57talk about education, they have a profound need to be not just
- 8:04informative and educational but also entertaining, even if it's
- 8:09there. I'm not saying they have to sing
- 8:10and dance but they have to be entertaining in terms of it
- 8:14being digested. Suitable material that you are.
- 8:20That you can't exactly make it more receptive.
- 8:23You know, I mean, against, you know, diagramming sentences is
- 8:29not really fun when you want to be your writer.
- 8:32You can understand, you know, maybe now decades later, I can
- 8:37see the importance of knowing how to structure sentence.
- 8:41Hmm, But do I do it all the time correctly?
- 8:45I mean, I just, you know, I just Just opined, I just said a
- 8:51grammatically incorrect sentence.
- 8:53We don't all speak correctly, all of the time, just as if you
- 8:58wanted to be an actor and you take acting classes on you study
- 9:02a speech in movement and posture and lighting you don't act like
- 9:09that all the time. 24 hours a day, you can't live your life
- 9:13like that. So I think the importance of
- 9:17education is to kind of give you More doubt.
- 9:21Yeah, I can't continue agree with you all night, I think that
- 9:24like the way that I write to clients and people in emails is
- 9:28completely different to how I speak.
- 9:31And like, I would imagine that if I would speak to people the
- 9:34way that I do in emails. Pardon my language, I'll
- 9:37probably end up pissing some people off by doing that because
- 9:39it's, you know, I mean, it's very, its kind of, it depends
- 9:42like some people, their stuff. Some people out there that do
- 9:45use these complex terms in everyday conversation, but it's
- 9:48It's more novel. I do it all the time and I have
- 9:51to say be who you are because the more the more authentic you
- 9:57hear this term bandied about all the time every day, you know,
- 10:01who are you, who is your authentic self?
- 10:04But let's get real for the most part.
- 10:05It's a lot of bull, it's marked and collateral, it's one more
- 10:10blog post. It's one more little mini
- 10:12course. It's a lot of smoke and mirrors
- 10:15Pomp and Circumstances, they say that is devoid.
- 10:18Of meaning. You know, one of my favorite old
- 10:21movies is based on a play called educating Rita.
- 10:25If you like art films, I recommend it and it's a great
- 10:30little play with Michael. Caine, I forget the woman's name
- 10:34and he plays an English professor and he meets his
- 10:37hard-working, you know, tough-as-nails woman.
- 10:41Who wants to, she realizes that her life working in hair salons
- 10:46and you know, dating abuse of men.
- 10:48This isn't where it's at for her.
- 10:50So she's trying to find some other meaning and it's all
- 10:53about, you know, this relationship but also how she
- 10:57grows as a person by studying the classics, and it's not that,
- 11:01you know, fancy phrases. It's all about looking Inward
- 11:04and reflecting on what you value as opposed to what you do not
- 11:08and why what does this mean about you as a human being?
- 11:11And these are all important questions.
- 11:13So when we talk about authenticity, It's not a cute
- 11:17little catch phrase, so what is it?
- 11:19Mean it really means that you're trying to find out who you are
- 11:23as a human. When everybody else around, you
- 11:27is gravitating toward the next bright, shiny object, or how can
- 11:32I get attention and be a celebrity for a day on
- 11:35Instagram? You know, before the next social
- 11:38media channel comes along or they do something to embarrass
- 11:42themselves online, like whatever they, you know, the league.
- 11:46Person is done, you know, where they worship, you know, some
- 11:50false idol. I won't get into politics, but
- 11:53if you understand the reference, you know who you are, but it's
- 11:57all about the truer, you the more true you are to yourself
- 12:01and who you are. Ultimately the happier you'll be
- 12:05in the happier, you'll be people who are going to resonate with
- 12:09that message will resonate within those who won't hurt for
- 12:11you. And that's really that your
- 12:13definition where they talk about Niche marketing.
- 12:16That's half of Niche marketing right there.
- 12:20My audience. My ideal customer client,
- 12:25they're not people who need everything given to them.
- 12:29Simply. You know, if you want, simple
- 12:32writing, I can recommend many. You know, I use my vocabulary.
- 12:39When I respond to emails, I try to keep it short and succinct,
- 12:44but I write in my voice. It's conversational.
- 12:47If usually how I feel you can usually tell I filled your how I
- 12:50write and I respond to emails that just copy the BS.
- 12:54You know, I've started blogging more regularly even though I
- 12:59don't need to, you know, just because we're in a global
- 13:03pandemic it is good to start writing again.
- 13:07You know I rediscovered my love of the writers who speak.
- 13:11Who spoke to me as a child are the same writers who speak to
- 13:16me. The doll.
- 13:16Why is that? Because I grew up reading them.
- 13:19Hello, you know I grew up, loving, Italian food.
- 13:22I'm still going to love Italian food.
- 13:25I think the trouble is that there's so many kind of schools
- 13:28of thought, when it comes to like, how to communicate within
- 13:32a business saying, you know, I've worked for some companies
- 13:34who would never ever, dream of being in any way, like informal,
- 13:39which I understand. Because a lot of the time, you
- 13:43know, how you speak, how you? They particularly if it's a
- 13:47business people obviously perceive you in a certain way.
- 13:50So if they see something that kind of falls out of what they
- 13:54expect, then air creates like a kind of a bit of a contradiction
- 13:58I suppose or a bit of a weird Paradox where it's like hang on
- 14:01that. That's not like the company that
- 14:02I know, or whatever. But then if it's with
- 14:05individuals, as you said like, you know, if you're being more
- 14:09personable trying to cut through the bullshit and just get to the
- 14:11point, then yeah, like being personable is so important.
- 14:16Look, I remember in one of the roles that I had.
- 14:18I did a lot of Outreach which is just a fancy way of saying,
- 14:22like, sending out emails, basically or reduce those people
- 14:25and social media. And I found that the most
- 14:29effective ones were obviously where, you know, you keep it
- 14:34short like you said and you kind of a more personable, you talk
- 14:38about, okay? Like for example, if if I'm
- 14:41reaching out to someone on social media maybe like it let's
- 14:45say I was reaching out to you. You on LinkedIn.
- 14:48I would mention a couple of things about your business.
- 14:51Something that means something to you, you know, I would try
- 14:54and get a conversation going rather than just straight up be
- 14:57like, here's my proposal. Do you want it?
- 15:00Or you know, here's what I want. Right off the bat.
- 15:03You know, that you got to build that kind of relationship that
- 15:07that certainly seems to be the kind of main Trend I suppose as
- 15:14far as like marketing is concerned.
- 15:16On social media and email marketing and such.
- 15:20And I would say it's largely ineffective and really quite
- 15:22annoying actually, because I'm personable approach.
- 15:27Yeah, it's annoying, because it's not who they are.
- 15:31You know, if you're active on, let me submit to you.
- 15:36It's all in the execution because I'm on LinkedIn.
- 15:41I'm on Twitter. I respond to almost everyone who
- 15:45contacts me off. Authentically.
- 15:47But I get emails through Linkedin old family daily basis.
- 15:51Clearly came. Yes it's always a sales pitch, I
- 15:55have this software, I have this tool I'd like to partner with
- 15:59you. Can we have a meeting?
- 16:00No, we can't have a meeting, I don't know who you are.
- 16:03I got things I want to do. I've got two things.
- 16:06Look, I've got books to read. I don't know if I could show you
- 16:09this here on your lovely podcast.
- 16:12Okay, okay, I got Kurt Vonnegut. I've got Philip K dick.
- 16:17I've got the great Ray Brown, he's great.
- 16:19Yeah, I've got some gold in. I've got a dictionary of
- 16:25aphorisms Joomla Drupal, you know, I've got books on
- 16:32philosophy. Look, these are other things I
- 16:35want to work on. I don't have time to hear.
- 16:37Someone's a pitch. You know.
- 16:41It just Just enough is enough. And honestly, you shouldn't be
- 16:44pitching to me. You should be pitching to a
- 16:47banker or someone at a credit union, not Mia and really you're
- 16:53in. It's also preparing a proposal
- 16:56submitting to an organization not random people on social
- 17:02media. That doesn't work and I don't
- 17:04misrepresent myself to anyone. I always say, look, I'm retired,
- 17:09I love the work, I don't The money.
- 17:12Thank God every day. I say, thank you.
- 17:14God. I don't need the money.
- 17:15I don't have to chase after clients.
- 17:17Like I was doing as a freelancer or either working for agencies.
- 17:21I can tell the agency manager to go take a running leap but
- 17:26that's it's in. It's a wonderful place to be
- 17:28them. Very, very grateful for but
- 17:30especially now but the more authentic, you are, the happier,
- 17:34you will be in happier. You are the better, your
- 17:37marketing will be because people read it and resonate with it.
- 17:41I think Marketers out there who write beautiful copy.
- 17:46And when you read it, you'll know it because you'll see my
- 17:48God, this is really actually good.
- 17:51As opposed to just more pabulum another aspect, I want to add to
- 17:56this as well, which I feel is very important is that you I
- 17:59mean, you briefly touched on it with the fact that you know, you
- 18:02only have so much time there. Things you want to be doing Etc
- 18:05but the time factor is such a big thing.
- 18:08I mean, if you think about like, yeah but like how much a person
- 18:13has to do every day, a business has to do every day like you've
- 18:17really got a factor that in when your messaging people because
- 18:20and especially with Pictures. Like I get them a lot through
- 18:24Linkedin and I'll be on it. Like the ones that really
- 18:26irritate me. Other sponsored ones in
- 18:28particular. I never read them.
- 18:31It's like, you said, if there's nothing authentic about it, even
- 18:36when it is authentic, even when it is someone reaching out like,
- 18:39no, seriously, like I don't like how.
- 18:42He's just like, oh hey, here's this thing.
- 18:44I'm working on. It's like why should I care like
- 18:48give me a reason to care, like, invest your time.
- 18:51Time and energy into me and then maybe I'll invest my time and
- 18:54energy into you. There was an accountant who I
- 18:58thought he was a local accountant.
- 19:01Look like a nice enough person was some reason about for
- 19:04connecting a camera. What?
- 19:06It was, maybe he reached out to me, so I connected.
- 19:09Okay, fine. He sends me a video introduction
- 19:12on LinkedIn. He's literally going like this.
- 19:15I like that. And I'm thinking, oh my God, I
- 19:18don't know you, you know, look If you had sent me a brief
- 19:23message saying hi, David. Thank you for kidnapping.
- 19:26How are you doing today? Leave it at that then I would
- 19:31respond back and say I'm doing well.
- 19:34Thank you for asking. How are you?
- 19:38You see you started a conversation amongst adults and
- 19:42if you walking down the street before covid, nobody would come
- 19:46up to you and say hi. Christian.
- 19:48I'm selling this look. Can I schedule a meeting with
- 19:52you? You'd be like, get away from me.
- 19:55Right. You know it's just annoying and
- 19:59that's why, you know, before covid, I would go to networking
- 20:02events out of habit and people would come up and say, you know,
- 20:05I own the local pesticide company or something.
- 20:08Here's my card and like well okay I'll put it in a circular
- 20:11file. Yeah, it's like it doesn't
- 20:15understand especially at networking event.
- 20:18Like that's your best chance right there to get to get a
- 20:22pucker personal interaction because They don't work, they
- 20:26don't work. You get me.
- 20:27It's because of that exact reason because like for
- 20:30instance, if I was going to approach you, there's something
- 20:32if I'm going to come up to you at that event, I'm gonna strike
- 20:35a conversation. I'm going to say, hey I really
- 20:38enjoyed your talk like once blah blah blah.
- 20:42We get talking and then maybe halfway through the conversation
- 20:45you might ask me about what I do or maybe, you know, there's like
- 20:49a sensible area where I can drop it in and then it's like, oh
- 20:53hey, I'm going to Remember this guy and I might even contact him
- 20:57later because there's a personal connection there.
- 20:59Whereas, if it's just like, oh, hey, here's my card to start,
- 21:01huh? Add that to the other 50 cards.
- 21:04I've got, you know, what, when I before covid and everything in
- 21:09before I officially come out my hair, when I was acting when I
- 21:15got, let's see this as an independent person, not working
- 21:19for marketing agencies, when I enrolled to most clients what?
- 21:24I met the most people when I get the most effective networking
- 21:29and when I made the most money, really other than working with
- 21:34clients is independent was when I was teaching all day boot
- 21:38camps and workshops, you know at your local library, I would
- 21:45teach for our boot camps and I would yeah.
- 21:48And yes, I would have my, you know, glass of Red Bull or rock
- 21:53star and They were quite exhaustive but the reason I did
- 21:57four hours was because morally I felt that look, I can charge
- 22:04basically whatever I want and feel justified in.
- 22:07So doing if I charge $200 or $150 or 99.9, 20 $99.99 special,
- 22:18I felt justified in doing it because I knew that the
- 22:21information imparted was valuable.
- 22:23It was Give it exhaust game in between, people would come up to
- 22:29me until I have questions. I have concerns or I'm just not
- 22:33sure. Can I give you my car?
- 22:36Can we talk later on? So sure.
- 22:37Sure. Put it in the fish bowl because
- 22:40that's what it was. Therefore if we also had email
- 22:44addresses we also had all this other information, so if someone
- 22:48said something to me in the past and I could say that's fine,
- 22:52right? Give your name to my lovely
- 22:54wife. Life in the back in the back
- 22:56there and we'll get in touch. See you on the way out bye-bye
- 23:01and we could do it like that. Now I could pay the mortgage in
- 23:05one day and that was great. But the reason that work was
- 23:11because it was authentic, I'm coming to this situation from
- 23:15the position of being a teacher. Not, I mean, the only reason I
- 23:20say I'm an expert is because what is the definition of an
- 23:22expert? Someone who knows what they're
- 23:25doing. It did it for a living, right?
- 23:27I don't say I'm better. Other than anyone else.
- 23:31But after 20 years, yeah, I feel pretty comfortable saying
- 23:35freaking expert. Now, you know, several hundred
- 23:38business owners. Okay?
- 23:39Yeah, yeah, that makes me an expert.
- 23:41I don't know everything, but I'll either know the answer or
- 23:45on know how to find it. But it's important to me to come
- 23:48from a perspective of Truth and truthfulness and being at all as
- 23:52authentic as you can. So but that's why networking
- 23:57doesn't work because You're taking random people and
- 24:00throwing them together and they're all trying to make
- 24:03money. There's nothing wrong with that,
- 24:07but they're not connecting on a humanistic level who are you as
- 24:11a human being Christian? Maybe I really want to know and
- 24:16whoever you talk to how are you doing?
- 24:19And really ask what if they say, you know I'm doing lousy right
- 24:23now. There's a global pandemic and
- 24:25maybe they're not sure if it's real or not because they're
- 24:28getting mixed messages from people.
- 24:30They idolize or look up to or maybe they do believe it's real
- 24:33and they don't know. What to do, whether they feel
- 24:36trapped at home and they don't know what to do or they're
- 24:40confused about what their future is going to be.
- 24:42Like, that's got to be a difficult conversation, let's be
- 24:45honest. Some people don't want to have
- 24:46that conversation, you know. Some people are capable of
- 24:50having a conversation, you know I'm sure you've met people who
- 24:53aren't capable of having that kind of depth, is there
- 24:56discussion, right? But that's we have to be willing
- 24:58to have that. We have to be willing to take
- 25:00the mask away. You know, there's one of my
- 25:03favorite episodes. Loads of the old Twilight Zone
- 25:05show, I forget what it was called, but there's an episode
- 25:10where someone is dying and they're leaving.
- 25:13They're there with their assets, you know, to their family
- 25:19members who are hovering around them, waiting for them to die
- 25:22and it's Mardi Gras. Chimed in New Orleans or
- 25:25something and they somehow or other.
- 25:28I don't remember the exact plot but somehow or other they put on
- 25:30these masks of avarice and all this stuff and Lee sins, right?
- 25:35And it's the Twilight Zone. So of course a mask smelled to
- 25:40their faces or something you know so which of the seven
- 25:44deadly sins, they represent forever you know on their faces
- 25:50and we have to be willing to take that mask off and be
- 25:54vulnerable and if you really want to be authentic.
- 25:58So you know what? I tell everybody, you know who I
- 26:01am and what I am and what I do and how I were work and why?
- 26:05And there's no question anybody could have that.
- 26:07I don't have an answer for and if you don't like the answer,
- 26:11that's perfectly fine, I'm not for you.
- 26:13God bless you. Have a nice day.
- 26:17I don't want to work with someone who is who can't see
- 26:19through that, you know. And that gives you a, you coming
- 26:22from a position of strength, real strength, not bench,
- 26:26pressing 300, but a different type of strength that I would
- 26:29posit is much more important. I write the way I speak.
- 26:34I remember when I saw it in my life, it was when I was studying
- 26:40my degree or when I first started working in marketing,
- 26:43but I think everyone goes through that.
- 26:45That initial stage of being inauthentic, I mean it's not
- 26:49necessarily inauthentic, but it's kind of like, you know,
- 26:53you're trying to put on the best version of yourself, you know
- 26:56what I mean? And it all it will extend to
- 26:58everything not just business but you know like in a relationship
- 27:02or something in a friendship, you always try and put on the
- 27:04best version of what you imagine.
- 27:08The other person is going to like but obviously as we've
- 27:12discussed that's the wrong thing to do but there's almost like
- 27:15this expectation. So say that again there's a
- 27:20middle ground Christian. You know I was at the Greeks who
- 27:22caught talked about the golden mean not too high not too low,
- 27:27right? Yeah.
- 27:28But like what was going to say is that there's like I fell at
- 27:32least there's an expectation from companies.
- 27:34Like I still feel it like you know, I've been unemployed for
- 27:37Quite most of this year now. Ginger, and I've look, let's
- 27:42let's change it. That's working on it, but nobody
- 27:44hit me out like, in that time, obviously, I've been
- 27:48freelancing, I've been freelancing for like two years
- 27:50now. So I've always been hustling
- 27:52doing stuff and one of the things that I did was I changed
- 27:58and I did this a couple of years ago, but I've really done it
- 28:02now, which is where if I'm talking to a company.
- 28:05If I'm talking to people on the phone, if there's an If there's
- 28:07any kind of a situation like that, what I do is I'm just very
- 28:12honest with my what I want, what I expect, what I can do, you
- 28:16know, I just cut through to the point and what I've noticed is
- 28:20that like probably 30% of people, I speak to reciprocate
- 28:25that they like the honesty. They like that.
- 28:27They put their guard down a little bit and you get
- 28:30somewhere, but the wider 70% or like shaken, almost like you've
- 28:37rattled. The case like one or you're not,
- 28:39you're not acting in in the agreed manner that we're all
- 28:42supposed to act. What is this?
- 28:44You're not professional. And it's like Inland.
- 28:47No, it won't work. But the reality is, if it won't
- 28:52work, it won't work for a reason and it's a good reason.
- 28:55They're not feeling what you're sending out.
- 28:58That's perfectly fine, right? I met women before I met my
- 29:03wife, who said, look, I don't like tall skinny ball-headed
- 29:05guys, who talk too much. Which it, which is fine in this
- 29:12ABC. But here's the thing, when we
- 29:16talk about finding gainful employee again, the more
- 29:19authentic, you are the happier, you'll be right.
- 29:22Also, the types of positions that you apply for will be more
- 29:27in line with who you really are as human.
- 29:30Yes. As a bar, is a biped in this
- 29:32world, trying to find your way, don't apply for jobs as a
- 29:36copyright. Sir, if you really love that
- 29:38it--and don't apply for editing jobs if you really would, rather
- 29:41teach English to cute little kids in China, let's be real but
- 29:46it's the same, take the same job.
- 29:48They will be different in different companies depending on
- 29:52Salute. You'd, you know, because some of
- 29:54them are like kind of, you know, as we've discussed a bit more
- 30:00personable, you know, authentic, whereas I feel like The Wider
- 30:03majority and this is kind of what I'm trying to say is like
- 30:06there's this like In business. I feel like this kind of people
- 30:11label it as professionalism, but in time yeah it's like pseudo
- 30:17it's like it's like this big lie that everyone participates in
- 30:22and like I remember seeing it very clearly when I was in my
- 30:26second year of University, I'll never forget this.
- 30:28I was in the lecture hall. I was looking around at everyone
- 30:32and you know everyone's dressed in suits everyone strategy.
- 30:35That's just what people did, right?
- 30:36That's fine. But like, there was a wide
- 30:40majority of people that were almost like drone.
- 30:43Like, and those same people that have gone, right from kind of
- 30:49University into their career paths.
- 30:51Like if you try to kind of introduce them to anything other
- 30:56than the agreed-upon path or the kind of agreed upon way that one
- 31:01should act and do business, it's like them, they can't they don't
- 31:04get it. They think it's like almost been
- 31:07If they're more like out of too far out of the box to left
- 31:13field, something like that. I don't know.
- 31:15Yeah, I mean, who knows. When I was in college, I
- 31:19remember, I had two very, very different professors.
- 31:22Okay? And I don't remember their
- 31:25names, I wouldn't say even if I did, because this point, they're
- 31:28probably passed away, I had one Professor who can't remember
- 31:33what he taught think was medieval journalism, they be so
- 31:37anyway, I had two different professors so this one professor
- 31:43And again, I was a lot younger. So I'm experimenting with my
- 31:46vocabulary. I want to be the best writer
- 31:49that I could be. So my response is to these essay
- 31:53questions were quite long and I used an expansive vocabulary
- 31:58that would probably make you know, HP Lovecraft blush.
- 32:03So I'd quite an expansive vocabulary.
- 32:07He started marking words, he would take off 10.
- 32:11Points, if I used a vote, you know, a large vocabulary of
- 32:15learn. And so, he's, I remember my
- 32:18final exam he gave me like an f and I said, whoa, whoa, wait a
- 32:21minute here, tough guy. This isn't working.
- 32:24I know the answer is, you can't do that.
- 32:26So I went to the dean and I showed him the booklet that they
- 32:31give you. And I said this is not
- 32:33appropriate. The answers are correct.
- 32:35You can't tell me, they are. We could document this and I
- 32:39said, you can't take off 10 points because you disagree.
- 32:42Is how I write. So I went back like four or five
- 32:45times each time I went back, they agreed that added an
- 32:50additional 10 points. So I finally went from being an
- 32:53F to a B+ and I said I'll leave it at that and made my point.
- 32:56This is 100% true. I used words such as
- 33:01antidisestablishmentarianism because I wanted to write in a
- 33:04flowery way. I was enjoying writing so it but
- 33:09he also was he would Jerome And on and on and on and I'll be
- 33:14very honest, I slept through most of that semester because a,
- 33:19he made me go to sleep. Yes.
- 33:22Or fall into a narcoleptic stupor but I knew, I knew what
- 33:26he was talking about and you I do the answers, it was quite
- 33:29simplistic material to me. Then I had another professor who
- 33:32taught Shakespeare he was extremely flamboyant extremely,
- 33:39he loved to dress up to the now. Don't spare them in the college
- 33:44class. He would come in with a
- 33:45beautiful silk tie. A rolling silk scarf of, very
- 33:50flowery silk scarf. All beautiful entire, you know,
- 33:55like Peter O'Toole great. He was so flamboyant that you
- 34:00King into classing, why can't wait to see what this guy does,
- 34:04you know, it's like an acrobat and a polio Liberty with just
- 34:08prance all around. He made entertaining since you
- 34:12could stay awake and enjoyed the class.
- 34:16What did I, you know, from the Shakespeare class?
- 34:18I really absorb the passion, it was communicated to me the other
- 34:24Professor, I don't even remember what the hell he taught, you
- 34:28know that in authentic - that Journey inward is what we're
- 34:33trying to get at. But when you talk about these
- 34:36agencies and these employers They're looking at people as
- 34:42assets. There's that term, human capital
- 34:45human resources that is dehumanizing and they don't see
- 34:50you as a human per se. They see you as a cog in the
- 34:53machine. Well, we need this collateral
- 34:56created to call marketing collateral.
- 34:58I like to see it as writing, you know, I don't see a blog post, I
- 35:01see it as a brief article, you know, or even a dispatch to the
- 35:05world where I am at this point in my life in this point.
- 35:08In time, you know, that's what they're doing.
- 35:12So that's why you apply for positions, but you don't even
- 35:15get a response or if you do it step, that at best.
- 35:18Because look, they promote from within 99.9 percent of the time,
- 35:22it's not reflection of you. It's a reflection of Manatee.
- 35:25At this time, they promote, from within most of the time, they
- 35:29hire based on who they know who they like, when I worked at
- 35:32agencies, there were people who I had no idea.
- 35:36WTF WTF they were doing, but they were in senior level
- 35:41positions because they were literally related to the owner
- 35:44of the agency where they were before they were dating, a
- 35:47particular project manager, and that's how it worked, the last
- 35:53agency that I interviewed at three or four years ago.
- 35:57I'll never forget. I actually took a photo when I
- 35:59walked in, when I walked into the agency, I took out my phone.
- 36:03I took a photo of the The photograph in the lobby and I
- 36:07texted it to my wife and I said, don't think I'll be getting this
- 36:10one but I'll go to the interview anyway.
- 36:14What it was was the owner of the agency was same age as me and he
- 36:20standing in the center, this Photograph and in the right and
- 36:24to the left, there were young women, looking at him, the door
- 36:28and lie, I'm very fondly. Okay, they now I've nothing
- 36:33against young people, they're all in their teens or early
- 36:36twenties, all women, no males. Okay.
- 36:39Yeah. And on their right under the he
- 36:41standing in the center of this photo like this, This.
- 36:45DLo looking quite pleased with himself as well.
- 36:47He should be and they're looking at him adoringly in the center
- 36:51line. If this doesn't communicate
- 36:53narcissism, I don't know what does.
- 36:56And then we went on to the interview, you know, where
- 37:00again, I was interviewed by two people in their twenties which
- 37:02again, nothing wrong with that. But I'm coming at this from a
- 37:06different perspective in life and from experience.
- 37:09So, okay, let's see how this goes and in the founder.
- 37:13Comes in. And he's looking at his phone,
- 37:15he's getting up every 10 seconds.
- 37:16If I had met him outside of the interview scenario, I don't
- 37:22think I would have punched him in the nose, but I probably
- 37:25would have said you and I don't have much in common.
- 37:29I do ask you a quick question about this because I find this
- 37:31absolutely please. Please, I remember years ago
- 37:35here in Mystic, and I don't know if this is actually accurate or
- 37:38not, but in my experience, I think it is, they say that in
- 37:42the first kind of 10-15 seconds of an interview, the decision
- 37:47has already been made and it's typically because of looks Vibe.
- 37:51As you say, like, we've been like the person Etc, when you
- 37:56walked into that room, like, Obviously, you know, I've had
- 38:00the same thing where you walk into a place you like.
- 38:02Yeah, I'm not, you know, I'm not going to even I don't like this
- 38:06job or they won't employ me and but you do it anyway because
- 38:10you're there and it's, you know, why not?
- 38:11Like, maybe you'll gain something from it but yeah, when
- 38:16you walked into that room, did they kind of look at you?
- 38:22You know, kind of dejectedly like that.
- 38:25They give you that Vibe of like here, you ain't got any chance
- 38:27or did they True to give you a kind of a shot to kind of sell
- 38:32yourself so to speak. Like well I mean let's remember
- 38:39to look at it from both perspectives so could I have
- 38:42been biased when I went into the interview?
- 38:45Possibly because I did feel discouraged when I saw that
- 38:48photo and I thought, well, this is a great physical location.
- 38:52They're the right down the street from my father, so, you
- 38:56know, I could go to work it. At this agency, feel extremely
- 39:01confident in my capabilities and you know, be five minutes from
- 39:05my father. I could pop in and visit him
- 39:07which was really my motivation actually, and you know, which
- 39:11was it served two purposes. That one I could do work that I
- 39:16enjoy worked on. I felt very confident and
- 39:19capable and doing what also was five minutes from my father.
- 39:22I could pop in and annoy him and check out at the same time, so I
- 39:26thought it would be a great fit for Of those reasons.
- 39:32So, I did want that job for those reasons, because it would
- 39:36be fun to do more than anything that would give me some, you
- 39:40know, vacation Silver's in my pocket, so to speak.
- 39:46But also, you know, make it very convenient to pop in on him and
- 39:49Rehab regularly and check on things.
- 39:52So, I did want that position. Now, when I went in for the
- 39:56interview, when you see the The founder of the organization
- 40:00checking his phone, everything s getting up and leaving actually
- 40:03and it coming back to be or four times during the interview you
- 40:07could tell it's completely disinterested.
- 40:09Now look is two adults with almost equal experience here.
- 40:15He was a head of an agency that his family had given him over
- 40:20the course of several generations.
- 40:22And here I am someone with at least equal experience, if not
- 40:27more. With either equal experience
- 40:30working for agencies, maybe a few years more, maybe a few
- 40:33years less, who knows, depending on our our pads.
- 40:38At the very least, we should have been respectful to each
- 40:40other. He should have been respectful.
- 40:41And just said, let me sit through this, you know, but I
- 40:47also went in intellectually knowing that the majority of
- 40:51agency positions and positions, total period people are promoted
- 40:56from within your promoted because you're dating someone or
- 41:01they're attracted to you. So that's the bulk of
- 41:05employment. Now with covid, the opportunity
- 41:10is that we can apply for positions remotely from the
- 41:14comfort of our own home. You could be working remotely,
- 41:18you know, eating a jar peanuts and having your glass of Red
- 41:21Bull or water and you know every four hours or so get up and go
- 41:28you know, do some exercises or something.
- 41:30So it's something that we can take advantage of oh they're
- 41:34more opportunities to work online remotely now than ever
- 41:37before. Before so that we can actually
- 41:39use that anonymity, you know? And when you are active on
- 41:43social media, bear in mind, if you intend to work remotely,
- 41:47you're going to look at what you look like, which should they do
- 41:51it? No, but they're going to so know
- 41:56that, you know, if you're an older person, if you're retired,
- 42:01then you're going to be discriminated against on the
- 42:03basis of your age. If you're minority person, will
- 42:07you be You know discriminated against probably, you know if
- 42:13it's possible that they can do it, then they probably will.
- 42:16So you have to take all these factors into consideration
- 42:19change your social media accordingly.
- 42:21You know if you're you know Caucasian guide your 20s you'll
- 42:25be seen differently than if you were a Caucasian person of
- 42:29color. Obviously I don't agree with
- 42:32that but I would submit to people take these factors into
- 42:36consideration and Plan accordingly don't give employer
- 42:41something that they could use against you.
- 42:44You know do you think it's worth saying that obviously not all
- 42:48companies think that way and you know certainly absolutely not
- 42:51alive but those who focus on those particular things, not
- 42:56just that the really horrible things but also just the kind of
- 42:59things like like they care a lot about your social media or that,
- 43:04you know, like that kind of bothers me like in the sense
- 43:07that like why does it matter what I'm at like online.
- 43:11You know limit like obviously there is a live show.
- 43:14Yeah, like if you're kind of in a position where you're actively
- 43:18representing the business, let's say you're in PR sale something
- 43:24like that. I do kind of understand that you
- 43:26need to have like a professional social media presence.
- 43:29I get that but like a lot of the time like a lot of marketing
- 43:32positions behind closed doors like it's like Jeremy, like it
- 43:36has nothing to do with anything. Like I'm pretty sure I'm not
- 43:40certain on this but I'm pretty sure that because I'm very
- 43:43active. If, with all the things that I
- 43:45do online, I'm pretty sure that that actually shoots myself in
- 43:49the foot and as far as like, getting marketing workers
- 43:52concern, but to tell you, that's the thing.
- 43:55I'm not bothered about it like because right, you know, and
- 44:01here's the thing, you can, you can do it both ways.
- 44:04You way, you do, as they ask for social media links or something.
- 44:07You don't have to give it to them.
- 44:09No. But don't look for any way is my
- 44:11point. Like, it doesn't matter if you
- 44:12give it to them, or not like people, I'm going to survive,
- 44:16right? And you conversely one way to
- 44:18combat that is to say I'm social media agnostic or control.
- 44:21What you put on social media. Of course, you know, I remember
- 44:26applying for position years ago, with a very large global company
- 44:32to go in for a position that I felt eminently qualified.
- 44:35For I knew I could do the job in my sleep.
- 44:38I literally it was worked at I enjoy doing or would enjoy
- 44:42doing, didn't The least little bit uncertain about it.
- 44:46I mean, it really, I would eat it for breakfast and I'll never
- 44:50forget the recruiter told me. He said, you seem to be too
- 44:55active. You seem to be too active.
- 44:59I don't think you would enjoy working in an office.
- 45:02Now, my response was Sir. I worked in offices for most of
- 45:05my adult life, for at least 30. 35 years, I worked in office
- 45:10environments. I never went bug f.
- 45:13Crazy. You know, obviously I have quite
- 45:17a number of references and testimonials and certificates
- 45:22and degrees. Obviously, I can work that
- 45:23office environment. It was a hollow response.
- 45:27He could have looked at me and said, you look too old and
- 45:30obviously you don't want to say that.
- 45:33So, whatever the response is, ultimately, it's like someone
- 45:37saying, you know what? Christian you seem like a nice
- 45:39guy but you're just not for me. I'm not going to do business
- 45:42with you. only do you whatever, you know, it's It's right, it's
- 45:49exactly my plea for the honesty, to be honest.
- 45:52Because at least I would have to, you know, it like I want to
- 45:55count how many times I've received email rejection emails,
- 45:59where it's just like, oh, yeah. You know, you don't have the
- 46:03experience or yeah, it's not the right fit and it's like they
- 46:05don't ever give you anything but you can make your own guesses as
- 46:09to why you didn't get it right. And I'll take this a step
- 46:12further to and when we're done with our podcast, talk to me for
- 46:16a couple of minutes. Afterward and I guarantee I can
- 46:20help you. Or at least I will give it my
- 46:23utmost and see what I can do to help you, okay?
- 46:27And I'll tell you how, here's what I, here's what I did and I
- 46:32would submit that it would still work today, okay?
- 46:36Compile a list of every freelance site that you can
- 46:40find, that's reputable. That is legitimate and not a
- 46:44Spam or scam or fishing type of website.
- 46:47Okay, so I have a list. I have a list and I don't even
- 46:52remember how many it is and I sell it on my site.
- 46:55Okay, I'm not going to do the hard sell at all, but here's the
- 46:59thing. You put together that list, then
- 47:03you refine it, give yourself, you know, a week or two, to
- 47:05refine it. And then what you do is you go
- 47:08to that same list in this was taken from a guy in red, it
- 47:12actually said the same thing, I can't remember his name.
- 47:15Well, it's really quite simple idea.
- 47:19You go through the list, you refine it.
- 47:22And then for every site that you can, you go to it and you create
- 47:24an account, you subscribe create alert.
- 47:27And every time you see a position that you like, you
- 47:30submit your resume, if it all possible, it every chance get
- 47:36into a personal discussion with them.
- 47:39This is good thing as well. My personal experience because
- 47:42I've done this a higher who day, right?
- 47:46I remember I had an offer from an agency that okay, there to
- 47:50offers I had from agencies that are rejected and I'll tell you
- 47:54why. There was one agency.
- 47:55I went to this was maybe 10 years ago.
- 47:59I think I do remember when this was that this was an agency
- 48:03while I was in town over and they had open houses we used in
- 48:08marketing, these call them. Me, we call them farming events
- 48:11because they were literally farming out for talent.
- 48:14And so, anyway, I learned to go to these open houses now.
- 48:18They don't do them now, maybe a year or two.
- 48:21From now, on people recover from covid and I have decided it's
- 48:24real or not, not wear a mask or they won't or they get
- 48:27vaccinated or they won't but a year or two from now on don't
- 48:30come to some kind of conclusion. And anyway they have these open
- 48:35houses all over the Denver area and you go To the open house and
- 48:40you would see guys playing pool. They would play darts, you'd see
- 48:46them walk around drinking carousing and hitting on each
- 48:50other. And so on now I knew You know,
- 48:54someone not in my 20s, I'm going to stand out, play some ball
- 48:58headed. So if I wear a bald cap, maybe
- 49:00I'll fit in a little bit better, wear a plaid shirt and so I'd go
- 49:04there and I knew that I'm like, I don't know.
- 49:07These guys, I don't really have anything in common.
- 49:09I could go there, get something to eat, right?
- 49:11Strike up conversation, here's what I did.
- 49:15I'd go to the offices, I'd look for people actually work in the
- 49:18offices and not drinking or carousing and I'd go in there.
- 49:23And I'd say, hey, how's it going?
- 49:24I'm here for the open house. Are you doing?
- 49:26What are you doing? And he said, you know, man, I'm
- 49:29really trying to get more work. Done a lifetime for PLC or
- 49:32whatever. Thank you, no.
- 49:33I told, I totally understand. I totally get it.
- 49:36I would legitimately really like, to learn more about what
- 49:40you do and talk shop and learn more about this company.
- 49:44Do you think maybe we could jump on a zoom call?
- 49:47Or maybe I could come by here sometime and take you out for a
- 49:51cup of coffee. Would you be amenable to that?
- 49:55And if I said it like that. Usually they'd say, yeah and I
- 49:58said, well great, let me get a card and I'll get in touch with
- 50:01you. And maybe I could take you out
- 50:03for lunch in a day or two. I'll take you wherever you want
- 50:04to go long as it's not a five-star hotel or take you
- 50:07anywhere you want to go. And I had a few offers from that
- 50:11and you talk to them two or three times, invite them out to
- 50:15play pool with you, the local pub or something.
- 50:18Now, do it authentically because if you don't like the person and
- 50:21you think they're, you know, Jerk or something.
- 50:23Don't do it right? Yeah I did that a few times I
- 50:27got offers Stay with offered me the job and there was another
- 50:33offer where I knew a guy who knew a person who worked at
- 50:37agency, and he said, let me make a call because they need people.
- 50:41I interviewed with one of the founders of the agency did.
- 50:45This is one of the founders of the agency.
- 50:47She could not explain to me, what SEO was when we talked.
- 50:52Wow, he didn't know she mazing. She knew what he commerce was,
- 50:57but she didn't know that you. Could charge for services or
- 51:01take reservations for Consulting appointments using e-commerce.
- 51:05And she was one of the chicken, one of the owners of the age of
- 51:07C, right? She didn't need to know.
- 51:10She didn't need to know because she's so sorry if you need, if
- 51:13you're, it doesn't matter. If sure learner of a company,
- 51:15you need a basic understanding of things, you should know, but
- 51:20she didn't, she signed a Chuck's.
- 51:22She kept the lights running, she kept the meat machine humming as
- 51:25they say, but my shadow, how can you not know though?
- 51:28Like In the sense that she wants to everything.
- 51:31Yeah. But you don't know like how
- 51:33effective the people under you are.
- 51:37Do you know what I mean? Like if it's working for you,
- 51:39like if you look if you look at your SEO team and you don't
- 51:42understand what they do, then you have no idea if you're under
- 51:46paying them, over pain them, if they're bringing in leads for
- 51:50you, if there's nothing for you, you got no idea.
- 51:52Like, that's crazy that this person would not know that.
- 51:55That's an hour and I'll check and I'll tell you, I've had Had
- 51:59I was a volunteer Mentor, certified small business Mentor,
- 52:04for a government agency off. And on, for about 10 years it
- 52:07would always blow my mind when I had large multimillion-dollar
- 52:11agencies. All of them family owned, and
- 52:14they would get in touch with me because they wanted my
- 52:16Consulting advice for free of course, because it was through
- 52:20government agency and I pee. Yeah, and I did it for a while
- 52:25because I thought it was fun. It was interesting and you could
- 52:27do networking. Through the minutes.
- 52:29Another thing I recommend you do is a way of reaching out.
- 52:36They had no idea technically nine times out of ten.
- 52:38They had no idea what was going on because they Outsource
- 52:42everything so they didn't know. So I had one agency.
- 52:47I'll say it was a multi million dollar marketing agency in
- 52:51Florida and a very affluent area where Judge Judy resides.
- 52:56So I'll leave it at that. Okay, multimillion-dollar
- 52:59agency, they had no idea they were losing clients left and
- 53:03right and the The person in charge said to me, this is what
- 53:11this is, the owner of the agency.
- 53:13She said we're losing clients left and right.
- 53:15We want to know more about this internet thing.
- 53:18We're not able to compete with these other agencies.
- 53:20Be sorry when when was this, when did this happen?
- 53:23This this was roughly and I don't want to pinpoint the
- 53:27person. I don't think I have I would say
- 53:29within the last five years and they said what forward, pretty
- 53:34much touch me with this internet thing.
- 53:37Right? How okay.
- 53:38How old was this person? Move out my age.
- 53:44I mean, were you like you like late 30s, early 40s, something
- 53:48like that. God, bless you.
- 53:50I'm a little bit now. So, so, so she was old enough to
- 53:54know what it what's going on, and she had no idea.
- 53:58She had no idea. So I said, that's fine, I'm
- 54:00happy to help you. Let's take a look at your
- 54:02company website. Let's, I'll be, I'm happy to,
- 54:07you know, as part of this. I'll give you my assessment.
- 54:11Take it or leave it, take it or leave it as it is.
- 54:14I told them what I recommended. And completely overhauling the
- 54:20agency to stop, looking at PR to stop looking at in-person
- 54:24networking events to stop spending all this advertising
- 54:27capital in physical newspapers, and yellow pages and billboards
- 54:32and to focus more on line. Do you online or you are and So
- 54:38she, you know, but but anyway, that's that was that experience.
- 54:43But, you know, I see it over and over again.
- 54:47It's it's you go back to looking inward.
- 54:52People aren't being honest about what they really want and who
- 54:56they really are employers can't tell you look, we discriminate.
- 55:01Big deal. They can't tell you that it's
- 55:03illegal so they make it look like they know they're trying to
- 55:06hire. They can't, you know, they can't
- 55:09say we're not hiring for anything because we're promoting
- 55:11from within for every this is what you meant before about that
- 55:14point is that while they are making external adverts, their
- 55:18intention is rarely to actually take someone externally, right?
- 55:23I mean, come on, they promote from within.
- 55:25I was a kind of work, did it? I worked at a university as a
- 55:29professor. I was in Journalism professor at
- 55:32a university that's the taught English at another University
- 55:36and I enjoyed the experience, but they always hired people,
- 55:42they knew over people who are eminently qualified, I've seen
- 55:47this, like I'm not disagreeing with you in the sliders, I'm
- 55:49just intrigued by that point that you made because it's it
- 55:52kind of almost suggests that life for the most part.
- 55:56External job adverts are just just done to say face.
- 56:01Just to kind of take a box and say, hey, yeah, we're doing what
- 56:03we need to do. But actually, we have no
- 56:05intention of bothering with these people.
- 56:08They have to they have to legally, they can't legally,
- 56:11they're not permitted to discriminate on the basis of age
- 56:15and gender and ethnicity and religion and other factors.
- 56:19But the we all know that they do and most jobs promote from
- 56:24within, that's been statistically born out.
- 56:27It's in multiple multiple sources.
- 56:29You can Google you Age discrimination gender and so on.
- 56:33And so, for sure. And I've Loved These articles.
- 56:36Yeah, so they do it. They're all pretty.
- 56:37You know, how many companies promote from within, you can
- 56:40type that into Google and find out.
- 56:43So what you have to do is find a coping mechanism, how do you
- 56:46deal with that? And the way you deal with that
- 56:49is shear is through sheer volume through sheer volume, how did I
- 56:54find positions working in marketing agencies?
- 56:58Well, I found positions at marketing, By going to events,
- 57:03holding events asking people to meet me for a cup of coffee or
- 57:07have a lunch somewhere, and trying to find out.
- 57:10Let's cut through the bullshit here.
- 57:12If I can use the expletive here you little, it's really talk is
- 57:17to uman beings here, who may or may not have mutual interests,
- 57:20and that's what we try to intersect.
- 57:23And if you have several interactions over a period of
- 57:27time, then they'll begin to see you as a human being.
- 57:30Being let their guard down. I'll never forget, I had a
- 57:34position at an agency wants where this was like 20 years
- 57:39ago. One of the people there wouldn't
- 57:43speak to me. He was cordial.
- 57:44You do. If you say good morning to him,
- 57:46he wouldn't just tell you to go, you know, jump off a bridge.
- 57:49But he would say like that and kind of, you know, wander away
- 57:53kind of mumbled something under his breath.
- 57:55Didn't say anything to me, really, which department did he
- 57:58work? And HR.
- 58:02Okay, which is the antithesis of human resources of course.
- 58:05And anyway I just I did in my experience the type of people
- 58:08that you've mentioned tend to work in like high tea or
- 58:10something because they're behind computers and they don't know
- 58:14how to talk to you, right? Yeah.
- 58:16Yeah. To Gig ask them if they'd like a
- 58:18monster, rock star a pizza. And so, with him, I remember,
- 58:25you know, we'd see each other be cordial, but he never speak to
- 58:27me. And after about 3 years,
- 58:32Finally, we started talking and I think what it was if he would
- 58:36bring his kids to work, sometimes it would help.
- 58:39You know, tickets to the Ball Game or whatever and I would
- 58:42always interact with his children or be polite or
- 58:45whatever. And something after happened
- 58:46after three years, where he would let the wall down and he
- 58:50was like, alright, alright, alright, you know, so what are
- 58:53you? What are you doing after work?
- 58:56Which was like a huge deal and I said, well, I don't know, I
- 59:00think I might go play a game of pool and maybe get some pizza
- 59:02before I head home, because it was a place down the road.
- 59:05That was quite good. They had a little pool table in
- 59:09the back and I liked it that time and you know, we'd watch a
- 59:12football game or boxing match or whatever.
- 59:15And so he's like what? Let me try that for a few
- 59:19minutes. That's alright.
- 59:22Alright, follow me and go see what it's like and we'll see if
- 59:25I You sound like you're talking to someone that's just like,
- 59:28never interacted with the person before this.
- 59:31Like, what this is, what happened.
- 59:34And so, it's been about 20 years later, we still keep in touch.
- 59:38Cool. You still sends me messages on
- 59:41Facebook and everything and he's a dear friend, you know, he's
- 59:45had a stroke and retired now and he's in bed most of his life.
- 59:52From what I can tell, he's on Facebook constantly 24 hours a
- 59:55day. Like a fiend with Facebook.
- 59:57Well, I'm still keep in touch, but that's my point.
- 1:00:01You try to break through this artifice that we have in society
- 1:00:05now. People are so people are.
- 1:00:09So in this concept of superficial things, the bright
- 1:00:14shiny object syndrome, the tool of the day, the hack of the day,
- 1:00:18the magical Guru has all the answers to all your pain, who
- 1:00:22has to answer that and you don't have to do any work at all.
- 1:00:26You'll be a millionaire overnight with no money down and
- 1:00:29people believe it because they want an easy answer.
- 1:00:32And complexity is the enemy. It doesn't work.
- 1:00:36Don't give your power away. And conversely, other people are
- 1:00:41going to give you their power and their influence away.
- 1:00:44And you have to find out are they really standing for
- 1:00:46something or are they full of dies and smoke and mirrors?
- 1:00:51So you know what, I would tell anybody, if you're out there
- 1:00:54struggling, my heart goes out to you, I know what it's like, put
- 1:00:58together your list, go through it every day, do what you can to
- 1:01:03break through that wall. Of resistance and try to connect
- 1:01:09with these people on the basis of what they really like, mutual
- 1:01:13help Mutual care and try to have two or three conversations with
- 1:01:17them face-to-face on Zoom, or Skype or WebEx, or there's one
- 1:01:21called whereby that I like you could go to Gypsy, you could go
- 1:01:24to whatever and try to have some video calls and conferences with
- 1:01:28people about things that you're mutually interested in and talk
- 1:01:32to them. So that all this pretense of BS,
- 1:01:35Is removed and then you can really cut.
- 1:01:37Do, can I work with them? Do they want?
- 1:01:40And need what? I could provide do, they value
- 1:01:43it? Sufficiently to pay a livable
- 1:01:44wage. You know.
- 1:01:46Are they really hiring? Are they just saying they're
- 1:01:48hiring? Let's talk about this connect
- 1:01:51with all these slack networks. And that's how you do it.
- 1:01:55And you do after three or four interactions.
- 1:01:57And you'll know, Insurance since you're given light tips and
- 1:02:02advice out here. I think it's a good time to ask
- 1:02:04you this question. What are some easy ways to grow
- 1:02:08a business successfully? It's a tough nut to crack.
- 1:02:13I mean, there's no and I think that's why you have that little
- 1:02:16thing smile on your face, there's no Tufts, there's no
- 1:02:20single answer for everyone. What is the best way to to start
- 1:02:26a business? To grow a business successfully
- 1:02:30because obviously okay yes we know.
- 1:02:31It takes time to grow a business and the opposite.
- 1:02:35Those artistic, I read years ago that like, was it 80% of stars
- 1:02:39fell on the first like year, more than that.
- 1:02:43There's a more than that now. Oh wow.
- 1:02:44Oh yeah. According to the US small
- 1:02:47business administration's. It's something in the 90s, the
- 1:02:51overwhelming statistical. Majority of small businesses
- 1:02:54will fail. Wow.
- 1:02:57Within their first First, three years of existence.
- 1:03:01Now, my my job. Is to reverse that Trend, that's
- 1:03:07my mission. That I would love to take up the
- 1:03:10problem that you run into is that overwhelmingly.
- 1:03:13The majority of these nonprofits and startups and small
- 1:03:17businesses, they don't want to spend money money.
- 1:03:20These are, this is just the truth.
- 1:03:22They either don't mind, I'm not laughing because you're wrong.
- 1:03:25I'm laughing, because it's just they create the drama.
- 1:03:31That's the onus of this is the prayer.
- 1:03:33The heart of the Her. They create their own problem.
- 1:03:37The solution is already there at the key is on the table.
- 1:03:40It's like us. Archers, famous play, No Exit.
- 1:03:44You know, where they're trapped in a living room and hell is
- 1:03:50basically this living room where you live with people who are
- 1:03:53just completely obnoxious to you, you know, people constantly
- 1:03:57criticizing you picking at how you dress and how you brush your
- 1:04:00teeth or whatever, they know every detail of you and you live
- 1:04:03in this living room. We're with them, 24 hours a day,
- 1:04:067 days, a week, you can't leave. And at the end of the Play, One
- 1:04:10Day, Satan opens the door. And says, look, there's all
- 1:04:13these doors. All you have to do is go through
- 1:04:15them and they argue with Satan and they said, well Satan, we
- 1:04:17couldn't go through the door because open to the portal of
- 1:04:20hell, and he's well, yeah, that's true.
- 1:04:22There's five doors. For of the doors, open to the
- 1:04:26Gateway of hell. But one of them opens to your
- 1:04:28fondest dreams, all you had to do is try you could slam the
- 1:04:32door shot but you won't do it. You won't walk through the door
- 1:04:37and into play ends and they're all go back to being miserable
- 1:04:40and why is your hair combed that way?
- 1:04:43And I don't like you snore in your sleep and they fight and
- 1:04:46they argue and they go back to Purgatory, you know it's like
- 1:04:49living the ultimate dorm and but, you know, that's the whole
- 1:04:55thing is that the majority of businesses fail, not because
- 1:04:59there's not a need But it's because they fight with
- 1:05:03themselves. They hire family members over
- 1:05:05people who are qualified. They will go and pay five
- 1:05:09thousand dollars for an ad in the Yellow Pages.
- 1:05:12When you know, their website won't work on your smartphone
- 1:05:16and they can't get on the first page of Google, you know, so
- 1:05:21it's not entirely their fault, they don't know what they don't
- 1:05:23know, but it's a self-fulfilling prophecy.
- 1:05:28So it's quite hard and different.
- 1:05:30Restaurants, have an even higher percentage of failure, and, of
- 1:05:34course, that failure rate is compounded with covid.
- 1:05:39So it's quite a toxic brew. So I always offer to help small
- 1:05:44business owners and nonprofits, who want the help?
- 1:05:48That's the key. And I always say that if you're
- 1:05:51not committed, if you don't believe you're committed,
- 1:05:54business owner or premium service provider, don't talk to
- 1:05:57me. If you do believe that you're
- 1:05:59committed, business owner or premium service provider, I'll
- 1:06:02be happy to talk to you for free for half hour, answer any
- 1:06:05questions you have, I legitimately try to help you.
- 1:06:09Would you be surprised how that cuts through the through the BS
- 1:06:12very quickly. But I hope I'm answering your
- 1:06:15questions because we're having a good conversation.
- 1:06:17You want to answer every question you have?
- 1:06:20Yeah I mean I've got endless questions for you.
- 1:06:22Don't worry. Look, whatever you can have part
- 1:06:25two. We can have part two.
- 1:06:26I'm fine with it. But yeah, I mean, since we're
- 1:06:29sort of steering more towards what you what you do, let's talk
- 1:06:32about your company. You're the founder of DMS blue.
- 1:06:36It's a company that combines digital marketing.
- 1:06:39Is with lean project management practices to help business
- 1:06:43owners improve their business and you've touched on that a
- 1:06:45little bit. But what I want to ask you is
- 1:06:47how did this company come to be and what are the main benefits
- 1:06:51to business owners from working with you?
- 1:06:54Yeah, well, you know, basically, there was a point in time where
- 1:06:59I had my own marketing agency in between working for marketing
- 1:07:04agencies, and being a consultant, and I started my own
- 1:07:08marketing Agency quite a few years ago and the overhead was
- 1:07:14massive, massive and it wasn't worth it from from well, any
- 1:07:22business owner should know, their pll's.
- 1:07:25And from a piano perspective, the prophets versus the lost.
- 1:07:31It wasn't, it wasn't worth all the this what you're spending
- 1:07:35outward. So That being said, my business
- 1:07:41DMS dot blue. DMS blue is basically me as a
- 1:07:46consultant, it's my initials. It's what I do is a digital
- 1:07:49marketing consultant, that's what I enjoy doing.
- 1:07:52So what so many people in web design and SEO and social media,
- 1:07:58the missing out on what is a cult is?
- 1:08:03A whole holistic approach to marketing which is in my view
- 1:08:07what it should be. Is you have to look at the big
- 1:08:10picture so I have, you know, people call all the time and
- 1:08:13they say well how much is a website?
- 1:08:15How much is SEO? How much is social media
- 1:08:17marketing? Like, they're buying kumquats at
- 1:08:19the grocery store doesn't work that way.
- 1:08:22You're not buying, you know, pair glasses, and even then you
- 1:08:26still have to get your eyes examined every couple of years
- 1:08:28and get a new pair. You know, I might outgrow your
- 1:08:31suit things, need, tweaking and adjusting and fine-tuning.
- 1:08:35She'll be kind of what kind of like a case-by-case.
- 1:08:38Basis then whenever people come to you to be effective, you have
- 1:08:42to not all women are the same. You're not going to want to date
- 1:08:46every woman in the world. They won't be a proper match for
- 1:08:49you, and they would be exhausting, you know, it's a
- 1:08:53good way to kill yourself prematurely, but, you know, you
- 1:08:57have to look at each business individually because each
- 1:09:00business is unique, your want business, a is not going to have
- 1:09:04the same problems as business be business. 8, May 1 Sell a
- 1:09:08location. They may want to increase
- 1:09:12donations to a nonprofit organization whereas business be
- 1:09:16maybe they may want to have more subscribers or they may want to
- 1:09:21have more numbers at a gym. During the pandemic that's going
- 1:09:24to be particularly difficult and they need to go in different
- 1:09:27directions. My God.
- 1:09:28How many yoga studios have shut down right now?
- 1:09:30Because they refused to Pivot, they should be offering classes
- 1:09:34online. I remember my wife loves yoga,
- 1:09:37she was looking for yoga class. Isis online.
- 1:09:38We couldn't find him. It's mad to think about, isn't
- 1:09:41it? Like, how advise people the in
- 1:09:44the craziest thing about that, as well as that a lot of those
- 1:09:47people have physical places, right?
- 1:09:50Which I understand. You have to pay and stuff but
- 1:09:51like surely you would just sell it or something like that and
- 1:09:55just do everything online. Take advantage of the situation
- 1:09:58and reinvent your business model.
- 1:10:00Well, you actually or if you already are renting a yoga
- 1:10:03studio, hello? There's beautiful space right
- 1:10:06there. Oh yeah, yeah.
- 1:10:08Yeah, I mean, sure you could record out of that or like, what
- 1:10:10I'm saying is that you could completely eliminate your
- 1:10:13overheads, do it from home, go online with it gin.
- 1:10:17And I mean, like, there's so many benefits to doing that.
- 1:10:20But of course, every restaurant should be every restaurant could
- 1:10:24be having cooking classes in their kitchen and doing it,
- 1:10:27virtually will go and take away, you know?
- 1:10:29I mean, like, why you, yeah, you should offer take away curbside
- 1:10:32pickup, you know, delivery to your, to your front door with
- 1:10:36who buries the doordash, all these other ER, Services
- 1:10:39statistically most do not do that.
- 1:10:41It will not do it. You could have cooking classes
- 1:10:44that you put on YouTube or that you sell, you could sell cooking
- 1:10:48classes, you could have recipes in for, and have video blogs on
- 1:10:53YouTube, and in and Twitter and Pinterest on a daily basis and
- 1:10:58promote your special sauce. You ship all over the world and
- 1:11:01partner with eBay and Amazon, but there has to be a desire to
- 1:11:06do that. Of them don't have to desire
- 1:11:09because change hurts and then if you have the desire, you have to
- 1:11:14have the capability. If this is one of the reasons
- 1:11:18why I always say do-it-yourself marketing doesn't work because
- 1:11:21what are the chances that you? And I'm not saying you Christian
- 1:11:27but use if you were the Watcher, what are the odds that you are
- 1:11:32an expert in SEO and content marketing and design and
- 1:11:37branding? In content marketing content,
- 1:11:40repurposing and podcasting, and that you enjoy all of these
- 1:11:44things, it will do all of these things.
- 1:11:46On a regular recurring basis, such as you're going to see some
- 1:11:49Roi some return on investment traction from efforts so that
- 1:11:53you see the results that you want and you do these things
- 1:11:55regularly. What are the odds that you're
- 1:11:57going to be good in all of these things?
- 1:11:59Able to do all of these things come on?
- 1:12:02And you're going to know how to do all of these things and if
- 1:12:05you use your Wix or Weebly or Squarespace, or Wordpress.com do
- 1:12:09it yourself, free template. That's not going to work to get
- 1:12:13you number one in Google overnight because a these are
- 1:12:17empty vessels. And I'm not talking from a
- 1:12:20spiritual perspective, although I am you're talking about an
- 1:12:25automated template used by millions of other people across
- 1:12:29the globe. What I will say though, I
- 1:12:31partially disagree with you on this.
- 1:12:33And the only reason is that, I think with things like for
- 1:12:36instance, getting to the top of Google, I don't think you
- 1:12:39necessarily have to do that by paying an agency or whatever.
- 1:12:43For example, I was able to do that with my website.
- 1:12:46Now my website is based off of wicks You know, I eventually
- 1:12:50paid to have it have the URL, Etc, don't get me wrong, I set
- 1:12:56up the website in 2017, you know, I didn't put any money
- 1:13:01into it for a long time. But the point I'm trying to make
- 1:13:05is that I did a lot of stuff as far as like, social media, link
- 1:13:09building and everything online to get it, like, organically to
- 1:13:12push up. And so through the course of the
- 1:13:14last three years, I've managed to get it to the second entry.
- 1:13:18Sometimes the First entry depends how it sorts it but
- 1:13:21generally it's first or second and then under I'm under like
- 1:13:25Christopher Reeve are you Superman?
- 1:13:27Which is fine. I'll be second to Superman but
- 1:13:30the point is it's organic. It was done without money.
- 1:13:33So I think that it does largely depend on what your brand is you
- 1:13:38know, if we talk in a business, okay?
- 1:13:39That's different. But if it's like a personal
- 1:13:41brand or a name or I think it it really depends.
- 1:13:45Like it depends on your level of expertise how much time and
- 1:13:48effort you're willing to put Into it as well.
- 1:13:51That's a key component part and the other part is like what you
- 1:13:54said, if you known as an individual, as a person, not as
- 1:13:59a company name, where you are or for specific type of service,
- 1:14:04which is what most small businesses and for that matter,
- 1:14:07Enterprise business is want to be known for a type of service.
- 1:14:10They provide with there's massive tissue.
- 1:14:13You know, how many people are competing in SEO for Christian
- 1:14:18Reeve? But be a lot could be many could
- 1:14:21be a could be a million people, I don't know, but for most small
- 1:14:25businesses, they want to be known for whatever their
- 1:14:29business is accountant. Italian restaurant shoe repair,
- 1:14:34local pub down the street. Dentist Doctor lawyer would have
- 1:14:38you. They want to be recognized for
- 1:14:40specific. Type of service or product.
- 1:14:45So it's much much more competitive and that's where
- 1:14:48they're going to need someone to come in and go.
- 1:14:50Okay, I know it. The SEO should be.
- 1:14:52I know how to implement that. And I can also coordinate that
- 1:14:57with these other factors, as you articulated such as social
- 1:15:01media, content, marketing content, repurposing on and on,
- 1:15:04and on, you know, if you're a lawyer, for example, you know,
- 1:15:11You have to really be very particular with your SEO,
- 1:15:13because every city is going to have how many lawyers in the,
- 1:15:17you know, quite a few. There's going to be competition
- 1:15:20for the type of law that, that lawyer practice is so we'll
- 1:15:25their website have their area of specialty highlighted in the
- 1:15:31right place in that tab, where it should be.
- 1:15:34So that's why you go to a specialist for special help just
- 1:15:38as you know I don't ask my mechanic or to go for the best
- 1:15:42pizza. I don't ask the pizzeria you
- 1:15:44know the Italian Master Chef to fill a cavity.
- 1:15:49You know, it's essentially that's what we're saying.
- 1:15:51The DMS blue is, is it's an opportunity to reach out to a
- 1:15:54specialist. As you said, you've got over 20
- 1:15:56years worth of experience in various different fields.
- 1:16:00So, whatever the size of the company of they're coming to
- 1:16:04you, they're going to be able to rectify their problems and
- 1:16:08you're going to be able to steer them in the right direction so
- 1:16:10to speak. But I want to go.
- 1:16:12I'm sorry. Well, I was just going to add if
- 1:16:15I don't know everything. I'll certainly know where to
- 1:16:17find the information right in. I enjoy putting a lot of
- 1:16:21information there so that people can really peruse that
- 1:16:25information and gain from it. So, I have an FAQ page, I've
- 1:16:29scholarly articles and links to scholarly journals.
- 1:16:35There's a wonderful. Wonderful thing.
- 1:16:36I mean, people don't know that this exists, but we talk about
- 1:16:39digital marketing, we're not just pulling it on her backside.
- 1:16:42This is based on signs. There's Stanford University has
- 1:16:46the persuasive technology laboratory that they spent a
- 1:16:49decade studying what works and what does not work Oxford has
- 1:16:54something called the in the internet Institute.
- 1:16:57I believe where they study the internet, it lives Ad nauseam.
- 1:17:02So I think it's really important that everyone know about this
- 1:17:04science that goes into this. If you're interested in using it
- 1:17:08in a smart effective way, don't don't put the future of your
- 1:17:12business. In a free do-it-yourself tool,
- 1:17:16that probably isn't going to work for you.
- 1:17:19I mean I'm a home cook. I don't think my food is going
- 1:17:22to be at the same level as someone who is an expert like
- 1:17:26your Gordon Ramsay or whatever. You know.
- 1:17:29Obviously, you know, I might know how to change a fan belt
- 1:17:33but I'm not going to say sure. Christian I'll fix your car so
- 1:17:36you could get on the interstate again.
- 1:17:37You take your life in your own hands.
- 1:17:39You know, would you put the future of your business in the
- 1:17:43hands of it? Automated do-it-yourself
- 1:17:45template. I know I've read that is a good
- 1:17:48question. Because I suppose that that
- 1:17:51might be something. Well, that's the thing right
- 1:17:53now. No but in 10 15 years from now,
- 1:17:57I mean you look at how fast technology is moving marketing
- 1:18:01is moving extremely quickly in the same way.
- 1:18:04That means I mean the way SEO worked.
- 1:18:06Say 10 years ago versus now is completely different.
- 1:18:10The marketing marketing cannot and will not take the place of
- 1:18:15human Ingenuity and creativity and innovation.
- 1:18:19If it when it does you and I would no longer and, you know, I
- 1:18:26mean, and that's really the basis of marketing in general is
- 1:18:29being creative, being insightful, being authentic, in
- 1:18:33trying to cut through the effluvia.
- 1:18:36That so much of society is focused on, for lack of a better
- 1:18:41metaphor, it's like creating your own personal called Because
- 1:18:45you know, if you look at politics at certainly what
- 1:18:48Donald Trump has been very successful in doing yeah.
- 1:18:51I mean as a mockingjay supposed to get into politics but it's
- 1:18:55fine, it's fine. I think it's a good.
- 1:18:57It's a good thing to look at because there is obviously a lot
- 1:19:00of marketing in politics and I think Donald Trump or whatever
- 1:19:05your opinion of him, good or bad as a marketer, as a businessman,
- 1:19:10as a guy who's been branding himself, all of his life.
- 1:19:13I think he's done a exceptional job.
- 1:19:15As far as marketing of himself is concerned?
- 1:19:18Well, you know, I one of the one of the educational things.
- 1:19:25I did a long time ago, I attended this series of
- 1:19:29workshops in Colorado, I'm having a senior moment.
- 1:19:34It's I can't remember with it's a progressive Institute that was
- 1:19:39formed by the White House project and the Colorado Board
- 1:19:43of Education. And I it was each meeting we met
- 1:19:48every day for several weeks, I believe and each meeting it was
- 1:19:53all day long, as exhausting you'd have to be there in the
- 1:19:57more took an hour to drive there, maybe an hour and a half,
- 1:20:00beautiful drive to the mountains of Colorado, though.
- 1:20:04I mean, you just want to stop and just have, you know, a cup
- 1:20:07of tea or something. Watch the Buffalo, just
- 1:20:09breathtaking. And we're there all day long.
- 1:20:13And we would have workshops and The Nars and exercises that we
- 1:20:17would do with other people and you would either say you, will
- 1:20:19you two want it to be a candidate?
- 1:20:21Or you would advise the candidates?
- 1:20:23Now, I thought back to look I'm not Brad Pitt.
- 1:20:26So I'm not going to be a candidate and it's just a
- 1:20:29genetic ticket. I was given it in the booth and
- 1:20:33so I said well I'll advise the candidates thank you very much.
- 1:20:37And so we studied, what was basically it's called messaging
- 1:20:42and the the Uber guru's of messaging Our George Lake off on
- 1:20:47the left and then Steve Schmidt on the right.
- 1:20:50You can look these guys up and they're both brilliant in their
- 1:20:54own ways and their messaging experts and Barack Obama had his
- 1:21:00messaging expert. I think was Axelrod, it was on
- 1:21:06MSNBC a lot David Axelrod I think and I think he had a
- 1:21:09marketing agency before he took up Obama.
- 1:21:12He may very well still have a marketing agency and they all
- 1:21:15You. So basically what they said
- 1:21:18during that was the candidates who win are the candidates who
- 1:21:23have the best messaging, the candidates who have the best
- 1:21:27packaging, the best identity. And I remember telling my wife,
- 1:21:31I said Obama's going to win. She's well, how do you know?
- 1:21:35And I said, well, he is the better messaging, he's on
- 1:21:37Brianna's logo looks better. It did look corporate, but it
- 1:21:42was a more memorable logo the Sun.
- 1:21:45Coming up a new dawn, and his messaging was much more powerful
- 1:21:50than John McCain's. John McCain's message was her
- 1:21:54his brand was, hey, look, I'm a war veteran, a war hero as taken
- 1:22:00hostage, and horribly tortured, and beaten a noble person and
- 1:22:07that was his brand. No good war, hero.
- 1:22:13Obama's message was a new dawn, a different way.
- 1:22:17Oh, different path for America, hope?
- 1:22:21Yes, we can, you know, hope for the Future, Hope for people who
- 1:22:26did it look like you, you and I, you know, people who had brown
- 1:22:30skin, who knew what it was like to get the short shrift so it
- 1:22:35was young, he's skinny walked on smoking, he was a young and hip
- 1:22:39and cool, you know. Everybody was like, wow, he's
- 1:22:42young and hip and cool. This is exciting, you know?
- 1:22:45And so it was very different. His his brand is marketing was
- 1:22:50was moral boss didn't? Just hitting on more cylinders
- 1:22:54everybody. It was, we knew he was going to
- 1:22:56win. You could repeat what his
- 1:22:59messaging was, you know, so did he create a cult to some extent,
- 1:23:08to some extent? The Cult of Obama was going
- 1:23:11going to these events getting fired up, listening to this
- 1:23:14beaches. You know, hearing him being
- 1:23:16interviewed, you know, going and donating and getting the phone
- 1:23:20calls, and I remember my volunteered for the campaign.
- 1:23:24So, obviously, you know where I stand is cleared, I remember
- 1:23:28bringing several boxes of pizza to The Campaign Headquarters and
- 1:23:32saying, I'm here to help. You know, I'm a marketing guy.
- 1:23:37If I could contribute contribute as Marking guy.
- 1:23:42I'm happy to do. So give you my advice to local
- 1:23:45candidates. I went through the that that
- 1:23:50series of courses and became a fellow of that Progressive
- 1:23:55Institute. It went on to advise somewhere
- 1:23:59between six or nine candidates. And some listen to me some
- 1:24:05didn't but it was, it was great fun but I forgot what the
- 1:24:10original question was. I'm sorry deck rest, it's good.
- 1:24:12It's good. Oh, see.
- 1:24:13You were talking about the marketing success of of Obama,
- 1:24:17which I think is equally as interesting.
- 1:24:19And it pretty much said, what answered, at least, what I, what
- 1:24:24I wanted to know about Trump, but I suppose I ought to know
- 1:24:27your thoughts on Trump's marketing campaign as well
- 1:24:31because it was vastly different to our Those, but there is that
- 1:24:34similarity as far as being on brand, because, you know, the
- 1:24:38bomber it was. Yes, we can.
- 1:24:41Whereas with trump, it would, it's make America great again,
- 1:24:45which is still a very big brand, so to speak.
- 1:24:49Yeah, yeah, yeah. He hears his handlers, let's say
- 1:24:55his advisors were very brilliant in knowing that a, they had a
- 1:25:00candidate who could speak to the camera.
- 1:25:04Not particularly photogenic but he knew where, you know, where
- 1:25:08to stand. And we've all seen these
- 1:25:10political candidates or politicians in front of the
- 1:25:13camera, be extremely awkward. Yeah.
- 1:25:15They fought. They fum fum, the bubble, like
- 1:25:18they have a mouthful of marbles, there's our that famous thing,
- 1:25:22we're who was that Indian guy camera?
- 1:25:26His name who was a Republican and he had this famous thing, we
- 1:25:30came down. Some scare cases all Oak, A real
- 1:25:33Slim Indian guy, very intelligent, but he just did a
- 1:25:37horrible job speaking and his career long people.
- 1:25:41It's very Republican, Republican guy camera a name like bloody
- 1:25:46body or puppy or something or other.
- 1:25:48I can't remember his name and then, Marco Rubio.
- 1:25:54Did you think where he was sweating profusely and drinking
- 1:25:57water constantly very awkward in front of the camera, not at all
- 1:26:01comfortable, so they knew the truck was comfortable in front
- 1:26:04of the camera. Very comfortable in front of the
- 1:26:08camera. He already had a brand
- 1:26:10established as a magical Guru guy, you know,
- 1:26:14multi-millionaire, he had his own reality TV show for quite
- 1:26:19some time on American television.
- 1:26:24So, he was very well known very well established.
- 1:26:27So when he ran, It was exciting for a lot of people, maybe this
- 1:26:32guy will be different, you know, and that was how it really got
- 1:26:38started, but as far as him going for a base, his base were people
- 1:26:43who believed that America wasn't great, or had been great.
- 1:26:47Long time ago, and were people who were, you know, had a lot of
- 1:26:51fear and had a lot of insecurities, and he
- 1:26:55triangulated all of these things people who have fear about All
- 1:27:00the other people who are different, you know, Mexico is
- 1:27:03not sending their best or sending rapes and murders.
- 1:27:05He said that, not me Sonny's, people back where they came
- 1:27:10from, they were American Congress bed, or, you know,
- 1:27:13established politicians. You know, they're already
- 1:27:16merican citizens, where you going to send them back to, it
- 1:27:19was about their ethnicity of his about them being different.
- 1:27:23And so, he knew that these his base were, people who would get
- 1:27:27excited over this message and When the IMA GA people marched
- 1:27:32in Washington just recently today is December 15th a day or
- 1:27:36two ago. They marched in Washington by
- 1:27:39the thousands and what did they do?
- 1:27:42There were black lives matter signs set on fire vandalized.
- 1:27:49People were stabbed that's the Legacy that they had.
- 1:27:56So if that's the base, it's not a base that I personally would
- 1:27:59we would be enamored of but you know that I'm sure.
- 1:28:04Look I mean the reality is our Trump supporters who think he's
- 1:28:07a genius who are not violent and let's be fair, they're not
- 1:28:14violent. They may not see themselves as
- 1:28:16being racist or homophobic, but there are people who are their
- 1:28:23supporters, who are in order, I'm not ashamed of it.
- 1:28:26That's not something I would want to be a part of, but he
- 1:28:30knew how to attract those followers.
- 1:28:34He knew how to appeal to them in a way that's quite reminiscent
- 1:28:39of past leaders in history, who worker, asthmatic, who could
- 1:28:45speak to the needs and pains of people who felt disenfranchised
- 1:28:49by Society, I could go down the list as I'm sure you could.
- 1:28:55Yeah, not, but what you're touching on actually is quite an
- 1:28:57interesting things. I remember years ago when I was
- 1:28:59studying at University, I watched various different
- 1:29:03documentaries and, you know, just just various different
- 1:29:06things on the marketing power of politics, and everything, and
- 1:29:11just presidential campaigns in general.
- 1:29:12And I remember that this particular brand of or style
- 1:29:17approach, whatever you want to call it to presidential
- 1:29:19campaigns that we have right now.
- 1:29:21And indeed not just with American politics, but Worldwide
- 1:29:25politics. It seems to stem.
- 1:29:28I believe from Ronald Reagan's Administration.
- 1:29:31Possibly entering into the second term.
- 1:29:34I believe that he can remember the name of the gentleman, but
- 1:29:37he employed someone specifically for the purpose of improving his
- 1:29:42brand. Essentially, the get him, his
- 1:29:44second term. And this guy's only job, pretty
- 1:29:47much was to just change public opinion about Reagan.
- 1:29:52And they did this like, Essentially by creating like a
- 1:29:56story arc about Reagan, which had very little to do with what
- 1:30:03was actually going on. It was more to do with like
- 1:30:06building up who he is, why you should vote for him.
- 1:30:11What he'll do to kind of change America.
- 1:30:14Bubba blah. Right.
- 1:30:16Which is all very standard stuff but like before that hadn't
- 1:30:19really been done, like focusing on creating this narrative
- 1:30:22focusing on kind of building. This brand that was not
- 1:30:25something that have been done before, but if you look at every
- 1:30:28president since Reagan, it's always been the same approach
- 1:30:32especially with Obama. And we just yeah yeah.
- 1:30:38I mean when we look at Joe Biden who I do, believe it is a good
- 1:30:42conch conscientious person. He seems like that.
- 1:30:45Anyway, if you look at the, I mean you're in the UK but in the
- 1:30:51u.s., if you look at the voting turnout, Trump was doing very,
- 1:30:57very well. People thought he was a genius
- 1:31:00with the economy even though the economy really wasn't doing well
- 1:31:03for the working class, investors were doing swimmingly, but the
- 1:31:08middle class in America was struggling and really struggling
- 1:31:11mightily, but his polling numbers were very good.
- 1:31:16He was on course to sail, to re-election, it wasn't until
- 1:31:21covid cane. And it came to be quite the
- 1:31:26nightmare scenario where the u.s. is.
- 1:31:30I think it's every second two more people, die of covid.
- 1:31:33Inuit people refuse to wear masks, where I live anyway,
- 1:31:39because they believe it is a conspiracy, they truly do, and,
- 1:31:45but The Branding the marketing was on target.
- 1:31:51He was doing quite well. Extremely flamboyant, people are
- 1:31:55very excited and then covid came and began to stockpile and build
- 1:32:00a built to to to, you know what, we see now over 300,000 dead in
- 1:32:04the US. And certainly, they expect that
- 1:32:07number to probably double within the next few months.
- 1:32:09So which is staggering if you think about it more than any
- 1:32:14War, I think, and US history or any other Nation, I could think
- 1:32:18of. So I mean, you know, Biden's
- 1:32:21messaging was not. Stronger.
- 1:32:25But there was so much opposition to chop that so many people were
- 1:32:28tired and fatigued from from the counterproductive messaging and
- 1:32:38the narcissistic behavior and nothing being done about covid.
- 1:32:44You know, this attitude of, it's a conspiracy, it's a hoax.
- 1:32:48But meanwhile, hundreds of hundreds of thousands of people
- 1:32:52are dying from it. What's going on?
- 1:32:54So enough people came out to vote in mass that you could deny
- 1:32:57it, but he still one regardless and you know my wife, I had that
- 1:33:03discussion. I said a little we'll look,
- 1:33:04we're not, you know, voting for the next JFK's, we felt could
- 1:33:08have been the case with Obama. We're not voting for the next G
- 1:33:11at JFK, or the new Obama. We're voting for a Centrist, you
- 1:33:16know, career politician. But at least he seems rational
- 1:33:20and coherent and isn't going to worry.
- 1:33:24About someone's tweet on Twitter.
- 1:33:28You don't so much as just, try to be decent.
- 1:33:31Just try to do it. Make sense, or logical.
- 1:33:33At least. Even if you fail at least try to
- 1:33:36do it. Make sense over what appeals to
- 1:33:38you, personally, you know, it's not a You know, I remember
- 1:33:44reading the other day, that almost the entire u.s.
- 1:33:46infrastructure was hacked by Russian hackers, just like,
- 1:33:50within the last 48 hours and I don't think that it's a shocking
- 1:33:54coincidence that you know the head of cybersecurity was fired
- 1:33:58like a week ago because he dared to say that the elections were
- 1:34:01safe. But anyway, I'm off on another
- 1:34:05tangent. I must be getting a little bit
- 1:34:07tired but yeah, the stronger, your marketing is the more
- 1:34:10unbranded. You are usually the more these
- 1:34:14politicians zero in on reaching and connecting to who they want.
- 1:34:19So to some definition, I think effective marketing is like a
- 1:34:22cult. It's structured like one.
- 1:34:26You know, but you have to be moral and ethical, and use it
- 1:34:30for good over ill, of course, absolutely, bring it back to to
- 1:34:36DMS blue. I just want to ask one more
- 1:34:38question given that you as I mentioned in the blurb about it,
- 1:34:43you combine digital marketing and lean project management
- 1:34:46practices. I tell us a little bit more
- 1:34:48about what exactly you do with that and how you combine it and
- 1:34:53help your clients? Sure, it's not a Simple answer.
- 1:34:58But basically it would be lets say for example, you contacted
- 1:35:02me and said, David look, you know, I'm just, you know, I'm
- 1:35:05nice cause, you know, young cool hip guy.
- 1:35:07I play the guitar and I'm an actor and do voiceover work and
- 1:35:11you cool guy. I want to become more of a brand
- 1:35:17influencer. All I want to start my own
- 1:35:19business. Can you consult with me?
- 1:35:20Sure. Okay.
- 1:35:21I'll talk to you that way. You know, digital marketing.
- 1:35:26Things are toolset that I employ, but it's not the, the
- 1:35:30Alpha and the Omega. It's not the beginning and, and
- 1:35:32it's not all. So you'd have to screen that
- 1:35:35person first to to find out, you know, their level of commitment.
- 1:35:40What they bring to the table, what's a realistic budget range?
- 1:35:44For them, what they see is anticipatory, what's realistic
- 1:35:48for them and then is that industry standard?
- 1:35:51Have they done any research? What do they want to do?
- 1:35:54You know how many people are involved?
- 1:35:55How many? Apartments, that sort of thing.
- 1:35:57If any would we have to work with?
- 1:36:00And then once you go through that, then you go to the process
- 1:36:05of disseminating, the information and going through
- 1:36:08all of this onboarding, this is how we work.
- 1:36:10This is how you work Candis to jibe and work in unison.
- 1:36:14What do you want to do? Or do you see this heading?
- 1:36:17And then that you also look at content marketing, SEO design,
- 1:36:23all these, who are your competitors and why do you feel
- 1:36:25that way? Way, how do you base these
- 1:36:27decisions? Now, how are we going to come up
- 1:36:29with marketing collateral that can speak to the Pains of your
- 1:36:31ideal preferred consumer? We have to come up with that so
- 1:36:36that there's something to Market and distribute, right?
- 1:36:39So we go through all that process.
- 1:36:41Now as far as lean management which is also parts of part of
- 1:36:45Michael boots on the ground marking that's also looking at
- 1:36:49the infrastructure that you may or may not have.
- 1:36:51So for example, if you are a medical practice or legal
- 1:36:55practices, Counted or you have employees, you know we it's
- 1:37:00incumbent upon a moral and ethical professional to look at.
- 1:37:05This isn't just giving you a handful of tools.
- 1:37:09This isn't just giving you a silly website and then moving on
- 1:37:12to the next quick. Flip, this is empowering the
- 1:37:14business to grow exponentially over time.
- 1:37:17So we want to look at the entire business and say what other
- 1:37:20deficits are there that we can address, is there a great deal
- 1:37:25of Over. Well, if so why.
- 1:37:28What's why is this happening? Where is this happening?
- 1:37:31Let's see what we could do to help you with that as well.
- 1:37:34Because I worked for enough agencies that, hello, I know
- 1:37:37when agencies are having a massive amount of Turn Around.
- 1:37:40The company is losing money. It could be bleeding money, so
- 1:37:43we want to look at that. Why is there a lot of turnover?
- 1:37:46Where is this happening? Let's address that if we can,
- 1:37:50you know, are you spending a lot of time answering repetitive
- 1:37:53questions that you don't need to do?
- 1:37:55How can we automate? Just process.
- 1:37:57So we want to look at the larger problems that the business is
- 1:38:01having, and then look at how we can adjust it using different
- 1:38:07tools, like digital marketing or for that matter traditional
- 1:38:10marketing. So, we will look at the whole
- 1:38:15picture. That takes time.
- 1:38:20It's not done in one hour long conversation.
- 1:38:23So that's why we have the screening process, and then I
- 1:38:25call the onboarding process and I have blog posts about this on
- 1:38:28my website, where I go into detail about it.
- 1:38:30I talked about it. Excellent.
- 1:38:33Well thank you very much for Sharon.
- 1:38:34Let's get to learn a little bit more about your business
- 1:38:38elsewhere. You are the author of a book
- 1:38:41titled, the rose to digital marketing profits.
- 1:38:45Talk us through upon the world, the road.
- 1:38:49Yes, the road to digital marketing profits, it could be
- 1:38:53my headphones. It could be my headphones.
- 1:38:55I could I could have misheard that.
- 1:38:57Yeah, that's it. That's my first book and it is
- 1:39:02Essentially a workbook, where I take the beginner who said says,
- 1:39:07basically, they're completely new to digital marketing.
- 1:39:10The completely new to the concepts, you may have
- 1:39:13experimented with the Wix or Weebly or Squarespace site or
- 1:39:18template, and you just not getting the Returns on it that
- 1:39:21you had hoped for you feel lost in the weeds.
- 1:39:25Where do you begin? You're taking detours.
- 1:39:28You're driving in circles or you just Not even in the race at
- 1:39:32all. You haven't begun your road
- 1:39:34trip. So we take that metaphor and say
- 1:39:36look, let's take you through this journey so that you don't
- 1:39:40take detours, you don't go in the wrong road trip, you don't
- 1:39:44break down, you don't run out of gas.
- 1:39:46So you could get to your destination through a series of
- 1:39:49exercises. And then at the end of it let's
- 1:39:53help you put together a business plan using digital marketing
- 1:39:57which any credit union or bank is going to ask you.
- 1:40:00How do you how do you Opposed to reach your ideal consumer base,
- 1:40:05if you don't know their politely, you have a nice day on
- 1:40:08your way, out of the bank or credit union.
- 1:40:11So the idea is to empower you so that you know, where you're
- 1:40:13driving but also that you have a business plan that you can take
- 1:40:18to any bank or credit union to show them as well.
- 1:40:23Yes. It's kind of like a beginner's
- 1:40:24guide almost like this is how you structure your pitch.
- 1:40:27This is how you kind of structure, why?
- 1:40:30No, your proposal. Yeah, absolutely.
- 1:40:32It's my first book. And after that, I had other
- 1:40:36questions from people and I started putting together a
- 1:40:40visual workbook and I started hearing from all these
- 1:40:44Freelancers who were saying, oh my God, I love this graph.
- 1:40:49I love this infographic, you came out with because in forms,
- 1:40:53small business owners on how to handle the concepts of budgeting
- 1:40:57or scope creep or how to tell a capable freelancer from an
- 1:41:01amateur. Do more damage than good.
- 1:41:04So I started hearing from a lot of Freelancers that they love
- 1:41:07this workbook. So I put together the workbook
- 1:41:10and I sell it through my site. I still haven't quite figured
- 1:41:14out who you know, who to have it for ideally.
- 1:41:18But I sold this workbook to whoever wants it and I also
- 1:41:24started putting together a course for Freelancers.
- 1:41:27Where I say basically look, I don't know everything.
- 1:41:30I'm not to Magic. A guru guy that you may want,
- 1:41:34but I can tell you from going through a lot of pain and a lot
- 1:41:38of experience working for agencies and freelancing.
- 1:41:40Here's what I learned. And here's how to cut through
- 1:41:43the BS with clients and be yourself and really tell them.
- 1:41:48This is what I want. This is what I need.
- 1:41:51This is what I need from you. This is what you're going to
- 1:41:54need from me and this is how we can be two adults and how you
- 1:41:58can stop having pointless discussions about how much how
- 1:42:01much and talk about value and how you can tell what a budget
- 1:42:06should be very simply, you know, how to discuss design what?
- 1:42:11Design should be how to eliminate scope creep once and
- 1:42:14for all and you know, what should be in a contract.
- 1:42:18And all of these things that a lot of Freelancers, rightfully
- 1:42:21struggle with. So I put together a course for
- 1:42:23that. And I'm always refining it and
- 1:42:26changing it and in my work book that covers so much.
- 1:42:30I don't even know what to do with it with this course.
- 1:42:34How is it structured? Exactly.
- 1:42:36Because obviously, there's a lot of business courses out there
- 1:42:38both free and paid like, what makes Unique.
- 1:42:42How is it structured? Like, one of the main benefits
- 1:42:45you would you say? Yeah, it's very unique in that
- 1:42:47it's one guy and it's be talking directly to the camera just as
- 1:42:52I'm talking to you now and you can hear me times.
- 1:42:56My voice is going horse during some of it, and they're
- 1:42:59basically videos of me talking directly into the camera and
- 1:43:03say, now, when I'm done talking to you, the watch or the viewer,
- 1:43:07I want you to look at this PDF right now.
- 1:43:10I want you to review it. And I want you to take out a
- 1:43:13piece of paper, write down any questions or concerns that you
- 1:43:15have, that are not adjust that you don't get it.
- 1:43:19Just don't get through your cabeza.
- 1:43:21And at the end of this, I welcome you to schedule a free,
- 1:43:25you know, video chat with me. Well, I'm happy to answer
- 1:43:29questions or concerns that you don't get the answer from.
- 1:43:32Okay, okay, I got a point. I think it's very honest and I
- 1:43:36think it's Unique now I have I gotten any bullshitters called
- 1:43:40me and Say that, you know, they want answers without purchasing
- 1:43:44the course? Yes, I have.
- 1:43:46And I look up their names adjusting using purchased a
- 1:43:48course delete. But but when this did you get
- 1:43:53some people purchased a course. And ask me questions too.
- 1:43:56So I'm sorry to interrupt you, go ahead.
- 1:43:59No. No, I mean if anything I'm
- 1:44:01interrupting you, I just wanted to Probe on.
- 1:44:03Was it okay? Obviously, you're not the only
- 1:44:08kind of business owner or course leader that has a sort of
- 1:44:12course, whereas there's interactivity and the ability to
- 1:44:15talk directly to to the course leader.
- 1:44:17But at the same time, do you not feel yourself sometimes getting
- 1:44:21like inundated with responses? In that sense?
- 1:44:24I mean like, you know, it's one thing if you're getting like,
- 1:44:27five or ten people messaging in but I assume it's a lot more.
- 1:44:30Does that not get kind of like a bit too much to handle?
- 1:44:33I mean, what do you deal with if the demands big wall first?
- 1:44:37Order me again, which is what I recommend all the business
- 1:44:40owners. Do I do it to you, automate?
- 1:44:43I'm not on a not on Zoom or Skype, or whereby or jitsi, or
- 1:44:48blue, jean, whatever. All day long people, I don't
- 1:44:51have the energy level for it, and I'm not going to do it quite
- 1:44:54frankly. I books, I want to read and more
- 1:44:57courses. I want to produce and more
- 1:44:59collateral. I want to produce just as I'm
- 1:45:01not on Twitter and Facebook all day every day.
- 1:45:03I check it once a day and then I move on to work.
- 1:45:07But I schedule people to calendly or you know, there's
- 1:45:12see Vita receded, whatever it is, there's other tools that are
- 1:45:15just fine for automating it. You make your appointment and
- 1:45:18you book them on file now. And also let's be honest.
- 1:45:23Your I'm not going to talk to someone, you know, a thousand
- 1:45:26times. You know, I can't be everyone's
- 1:45:29friend we talked once or twice, you know, and I try to answer
- 1:45:34their questions is very honestly as I can There's a guy who I've
- 1:45:39correspondent with several times on Facebook, who said, hey, I
- 1:45:43purchased your course, going to ask you some questions to sure.
- 1:45:46Go, right ahead. Absolutely.
- 1:45:49And we correspondent about five or six times, and after like the
- 1:45:53sixth time I just said, look up the answered, your questions.
- 1:45:56You told me that you understood the responses, you know what to
- 1:46:00do? The onus is on you to go do it
- 1:46:03now. Okay, he's purchased the course
- 1:46:05six times. No one time.
- 1:46:09I'm sorry. I've been one time based
- 1:46:10contacted. You six times.
- 1:46:12Yeah, okay. I'm fine.
- 1:46:14I'm fine with that. I don't respond immediately,
- 1:46:18right? Of course, let's be honest and I
- 1:46:20would respond and say I'm happy to answer the question that's
- 1:46:24fine. After six times of just let's
- 1:46:27move on. You're asking why should I see?
- 1:46:30I see a trend here, you're asking me questions.
- 1:46:33I've already answered, you know. You're going to have to be the
- 1:46:38one to do this. I've already offered to help you
- 1:46:40in certain areas that you're not interested in as well, you know,
- 1:46:44I offered to get on a call with he and a client to help clarify
- 1:46:49matter. What else can I do?
- 1:46:53Hold on, hold on, hold on a second.
- 1:46:55So he has a client and you've helped him essentially like what
- 1:47:02secure sales and I will clarify the, sometimes we deal or
- 1:47:06something. He had questions about different
- 1:47:09steps in the sales process and onboarding process.
- 1:47:13I'm happy to answer those questions.
- 1:47:14What else can I do? I'm happy.
- 1:47:17I really feel like that sky above and beyond.
- 1:47:19I don't think why people don't do that.
- 1:47:22That's why I felt like Put the information in the right
- 1:47:38turn of phrase or how to say it to the client and as well, look,
- 1:47:41if you want to schedule it with me to my calendly page, I'm
- 1:47:45happy to jump on the call with you and the client I'll be
- 1:47:48available for 15 minutes or something.
- 1:47:50I'm not going to do this all day long.
- 1:47:51If this is a legitimate call with your potential client, I'm
- 1:47:55happy to jump on here and say look so and so has been a
- 1:47:58student of mine which is course. And then to our, what is it?
- 1:48:02You don't understand what issues do you take with him?
- 1:48:05Home. Let's talk about this as adults.
- 1:48:08I'm happy to help clarify any matters that are unclear that I,
- 1:48:13you don't articulate it to him or that you don't understand.
- 1:48:16What can I do to clear this up for a few minutes?
- 1:48:18I'm happy to do that. Now, like I said, he didn't want
- 1:48:21to do that. So and after five or six calls,
- 1:48:25it's enough, you know, and these are not all calls like we're
- 1:48:28doing now. These are questions on Zoom or
- 1:48:32I'm sorry, Facebook over time. So, not all of these were
- 1:48:36exhaustive calls. You, like, what I do about this
- 1:48:41or how do you feel about this? What do you think about this
- 1:48:45clause in my contract? Well, I'm not a lawyer.
- 1:48:47I'll tell you my opinion. Is just person.
- 1:48:50I gotta, I gotta say, like, I think that you are very, I think
- 1:48:58you're very patient and you do kind of do way more than I
- 1:49:01think, the average business special dad's probably do even,
- 1:49:06but I'm very conscientious and again, knock on wood.
- 1:49:11Thank God. I'm newly retired, I don't need
- 1:49:15the money. I like it, but I don't need it
- 1:49:18and I don't work with most clients who contact me.
- 1:49:22I'll work with one to three per quarter.
- 1:49:25I really don't, I don't want more than that, because when
- 1:49:27I've done it, I don't have time to go sit out on the Lanai and
- 1:49:32go read, Philip K dick, I don't have time to go sit outside and
- 1:49:37scowl at the mailman and read Ray Bradbury.
- 1:49:41So if I work One two three clients per quarter.
- 1:49:44I do have the time to you know cook dinner with my wife or
- 1:49:50watch. What is a show where hooked on
- 1:49:53now the vowel? I think it's called on HBO, I
- 1:50:00think it's called Diva. It's a show on HBO about the
- 1:50:05neck, some called in the US, the sex trafficking called.
- 1:50:10I recommend it. I In fact, I would say to you
- 1:50:15based on our conversations. I think you would find it,
- 1:50:18fascinating. I don't know if you have HBO,
- 1:50:21but look up The Vow. So if you don't, if you don't
- 1:50:24like it Christian, if you're not mesmerized by it, don't read
- 1:50:28about it. Just rent the the the
- 1:50:31docu-series, I predict you will really be hooked and it was, I
- 1:50:37was watching it and we were on episode 3.
- 1:50:39And I looked at my wife and I said, you know what, This guy is
- 1:50:43marketing. He's actually a marketing
- 1:50:46genius. Even though he's reprehensible
- 1:50:49slime as a person, he is a marketing genius.
- 1:50:54And is you watch it more and more of the comes out that he is
- 1:50:59a marketing genius, but is a human, he's reprehensible.
- 1:51:04I have to say, actually, that's something I've never seen, like,
- 1:51:08I would really like that. To be like a documentary.
- 1:51:12Just explores, you know, Colts in general, as they pertain to
- 1:51:17marketing, because I think that's a very good link right
- 1:51:19there because you think about like things like the Charles
- 1:51:21Manson Cole and you know, what is it was all still standing at
- 1:51:26that? That really crazy.
- 1:51:28Coal in the 90s jevons games, the heavens unique jars.
- 1:51:34Yeah. Yeah.
- 1:51:35Heaven's Gate was the guy with the big giant lies.
- 1:51:38Yeah. I always make my wife.
- 1:51:42When I do that because I said, well, I have a sty in my eye,
- 1:51:45I'll go like that and she'll start cracking up, that was
- 1:51:48Heaven's Gate. And again, if you watch it,
- 1:51:51there's a lot of marketing in it, but the Nexium I would
- 1:51:56submit to you. If you watch that docu-series
- 1:52:00called avow, you'll see marketing, like you never
- 1:52:03dreamed, I am have to check this out.
- 1:52:07Yes and yes, it is dark and not recommending people watch it.
- 1:52:11Go. Okay, I'm gonna go do that.
- 1:52:14But anyway, email me, I'll definitely correspond with you
- 1:52:17afterwards because I have some other documentaries, you know,
- 1:52:20and that's part of being retarded.
- 1:52:22I can read. When I wish I can take courses
- 1:52:24online and I could watch some of these documentaries and Classic
- 1:52:28Movies. I've always wanted to see
- 1:52:31Citizen Kane for the umpteenth time.
- 1:52:34You know, Paul Newman is the hostler watch it yet again.
- 1:52:39But yeah, I still love marketing and I still look for more depth
- 1:52:43and more substance in working sex.
- 1:52:46I mean, I got to say like I kind of on the same as you.
- 1:52:51I don't think I'll ever stop kind of working.
- 1:52:53I think, like, if anything, because there are some people
- 1:52:56that like retire retire and I get that, I appreciate that.
- 1:52:59I think it does depend, but I think it is always good to have
- 1:53:03your foot in the door. Little Bit.
- 1:53:05Even if you do kind of, as you said, like you've kind of paste
- 1:53:08it out. Now you choose your own
- 1:53:09projects, and that's one of the key benefits of being free.
- 1:53:12Like, I've really enjoyed that like in the freelance and that I
- 1:53:16do. One of the biggest things I love
- 1:53:18about it is that I choose my own hours, which sounds like, you
- 1:53:23know, such a simple thing. But like, I can't count of how
- 1:53:25many jobs I've had were, you know, I come in eight or nine in
- 1:53:29the morning. I get all of my work done in
- 1:53:31about three hours and then rest of the day, Wasted could try and
- 1:53:36find myself work, but have you ever tried to find yourself
- 1:53:39work? It is rough.
- 1:53:43You have to set the infrastructure.
- 1:53:45Like we said, right? Yeah.
- 1:53:46Earlier, you know, for 30 to 40 years of my life.
- 1:53:51I had quite bad, sleep apnea, quite severe actually.
- 1:53:56I was having something along the lines of 70 to 80 events per
- 1:53:59hour with my heart would start stop and then restart per hour.
- 1:54:03So it was quite Brutal. So for me, getting up and being
- 1:54:07in an office at 9 a.m. was very rough.
- 1:54:12And now that now that I have the sleep apnea treatment, they God,
- 1:54:16I wake up at 9 a.m. I feel great and I remember
- 1:54:19looking at the clock, the oh, wait a minute, I have to
- 1:54:21remember, I have to talk to Christian today.
- 1:54:25Now normally 9:00 a.m. would just be unbearable for me and
- 1:54:31now I wake up. I feel fine but you know, for
- 1:54:35people who have these types of issues it's quite difficult.
- 1:54:40So yeah, it's a great. If it should be able to call
- 1:54:44your own hours. And I think honestly, I think
- 1:54:46all companies should do that it's you don't need to see
- 1:54:49people physically. They are grinding away in
- 1:54:52agonizing to know that they're working.
- 1:54:54You actually look at the caseload.
- 1:54:56You see that the caseload is diminished and that's how you
- 1:54:59know, stuff is getting done. Hello.
- 1:55:02You know, that's one of the biggest things I think, when I
- 1:55:04look at this, this covid-19 situation and how it's changed.
- 1:55:09You know, business. Like I've said, for For years,
- 1:55:12that remote working should and will be a thing.
- 1:55:16And it's kind of amazing how it's taken this to kind of push
- 1:55:19businesses in the right direction.
- 1:55:20But when you really think about it, a lot of the time as far as
- 1:55:24marketing is concerned at least you don't need to physically be
- 1:55:28there to do your job. I mean a lot of it is just you
- 1:55:31just being in an office for show, I mean, I remember working
- 1:55:34for a company, I won't say who, but I remember we had a
- 1:55:37perfectly fine adequate office in a smaller building.
- 1:55:42I'm we moved to the very center of the city with the most, you
- 1:55:47know, the biggest tower block, there was most expensive
- 1:55:50building blah blah blah, right? And this is an international
- 1:55:53company, it's quite wasteful, it really was, I looked at it and I
- 1:55:56was like you know what, like this is all for show, this is
- 1:55:59completely unnecessary. Yeah and like this is the thing
- 1:56:02they've only started. Now this year to actually start
- 1:56:08having a base of operations where they physically involved
- 1:56:12So of clients that they would sometimes do it to that office.
- 1:56:16But mostly it was just full of workers and that's it.
- 1:56:18So it pointless, right? Because that's the thing.
- 1:56:20If you're going to show something off, then you want it
- 1:56:23to be the sort of thing where clients can actually go there.
- 1:56:27Because then it serves that purpose.
- 1:56:29Otherwise what's the point you might as well just have like a
- 1:56:31small office that you know fits your staff but doesn't isn't
- 1:56:35particularly expensive because you know unless you're try your
- 1:56:39like Google when you're trying to really cultivate Activate
- 1:56:42this perfect kind of work environment.
- 1:56:45You know, a lot of the time it's just business.
- 1:56:47That's even Google could be a hundred percent because what
- 1:56:51does Google do for sure? No but like I mean I've spoken
- 1:56:55to people about working at Google before and the way it
- 1:56:58sounds to me is that like they're doing everything in
- 1:57:01their power to kind of keep you there generally, like for
- 1:57:06example, you know, you can do your laundry there, you can
- 1:57:10sleep, there you This. You did like they're doing
- 1:57:12everything they can to try and like stop you from going home.
- 1:57:16You know the work never stops kind of thing.
- 1:57:18Actually it sounds like a cult. Doesn't it in a way?
- 1:57:21Yeah yeah I mean there was a guy I remember I can't remember if
- 1:57:24you choose not to see the Google is caught, so please don't sue
- 1:57:27me. Google is not a call though.
- 1:57:28I'm not. So now because it's I think it's
- 1:57:32a perspective to have. I mean because there's many
- 1:57:35people that leave that company disgruntled and if this is the
- 1:57:38thing, if you're into that, if you're in your 20s like my age,
- 1:57:41Or younger. And, you know, you want to meet
- 1:57:44loads of people like yourself and you're really into your
- 1:57:47career and working and stuff. Sounds great, right.
- 1:57:51But here's the thing, if you have a life beyond your job is
- 1:57:57what's right? But most most people do a place
- 1:58:01like that is is not good for your work-life balance because
- 1:58:05the work never ends, you know, like I'm a bit of a workaholic
- 1:58:09myself but like I know when to kind of Call it quits.
- 1:58:13And rest, and do something totally unrelated or, you know,
- 1:58:17it's important. Like, I'll give an example,
- 1:58:19right? I had a head like a series of
- 1:58:24articles that I had to deliver to this client this week and I
- 1:58:27could have done it in theory, all in one day.
- 1:58:30But I know the most effective way to do that is to spread it
- 1:58:33over two days because of other things that I'm doing and also
- 1:58:37because I know how effective I'm going to be and how good quality
- 1:58:41the Stuff is going to be if I spread it out and do that and
- 1:58:44give myself well needed rest time because it's not just, it's
- 1:58:48not just about the work itself, is also about, you know, looking
- 1:58:51after yourself and you just work continuously for it.
- 1:58:56This is why I like the whole nine to five thing is a bit of a
- 1:58:59fast because you know, they said, I call you work to you
- 1:59:02burn out then you have your holiday, right?
- 1:59:04But it shouldn't be like that. It should be like, can you
- 1:59:06really enjoy it if you want? If you've already burned out and
- 1:59:10traumatized yourself, Now, you can have your holiday.
- 1:59:13Are you really going to enjoy it?
- 1:59:14Or are you going to be at your holiday saying?
- 1:59:17Oh my God, I went to so much Stone trying to get to this
- 1:59:21point and, you know, now I feel so fractured from this
- 1:59:25experience. Do you know, don't let others
- 1:59:28call your life for you. Don't let them climb shots, you
- 1:59:31know, Empower yourself to live the life that you want.
- 1:59:36But know that once you enter the forest and there are going to be
- 1:59:39wolves and snakes and And other Predators be before war and as
- 1:59:45we sold, bring everything to a close for today.
- 1:59:48Do you have any upcoming projects or final thoughts that
- 1:59:52you'd like to share with our listeners?
- 1:59:55I need, I really don't have any projects that I could learn
- 1:59:58anyone to at the moment. I mean I'm working on some
- 2:00:01books. But next, I have to write, I
- 2:00:03have to write them after. I have to write them therein
- 2:00:07lies. The rub is they said, but I have
- 2:00:09the outlines for Two more business books that I want to
- 2:00:14write it a very, very different. And I want to brush up my
- 2:00:18courses and make them even better.
- 2:00:20But other than that, you know, no I'm not, I am the project.
- 2:00:26Life is the project and I recommend everybody try to look
- 2:00:30at it like that. And, of course, anyone who wants
- 2:00:33help with marketing in turning around a failing business, can
- 2:00:38reach me by going to Google and type in a DM.
- 2:00:41S dot blue. Lou or go to that little address
- 2:00:43bar and type in DMS Tableau and hitting enter excellent thanks
- 2:00:49than that. Thank you so much for agreeing
- 2:00:52to be a guest. On the show has been really
- 2:00:54interesting talking to you learning about your business,
- 2:00:57that it about how, you know your career.
- 2:00:59How you think about marketing and everything?
- 2:01:01I thought I could take deep hours if I'm honest, I'd be
- 2:01:06happy to do part two with you. I mean, there are there days
- 2:01:10when I have mixed feelings about Marketing and, you know, you
- 2:01:14know, and I think you picked up on that, you know, marketing is
- 2:01:17not necessarily leading a called, but there are elements
- 2:01:20to a called or that that let's say that there are marketing
- 2:01:24elements that very effective. Cults, do you use?
- 2:01:28And in fact, I mean, one of the best-selling marketing books
- 2:01:31tribes by Seth Godin, he talks about creating your own tribe.
- 2:01:36I would take that concept A step further and say, go create your
- 2:01:41own call, but it's with the caveat, obviously, that you must
- 2:01:45do things that are morally conscionable and do it for the
- 2:01:50good of humanity, not just for the individual, and there's
- 2:01:56some, there's much more to it. I mean, there's multi-level
- 2:01:58marketing, and there's other factors that go into this, but
- 2:02:03there are days when I feel Your body.
- 2:02:07Your marketing can be good to be used for good or ill just like
- 2:02:11anything else. This glass that I have can be
- 2:02:14used to give me sustaining water, or it could be used for
- 2:02:17evil. I could use it to go and hurt
- 2:02:19someone. So it's the tool and we and we
- 2:02:23have to remember that and for any small business owner, or
- 2:02:26entrepreneur, or nonprofit, or startup owner, my message for
- 2:02:31you would be to please realize that marketing that It is
- 2:02:36effective that delivers results is a process that needs to be
- 2:02:42organized, deliberately and structured.
- 2:02:44And then acted upon, it's not a one-and-done, physical item.
- 2:02:49It's not throwing a pound of rice at the wall to see what
- 2:02:51sticks not if you want to see some traction from it, it's not
- 2:02:56black and white. It's not super simple.
- 2:02:58It requires dissemination of information in finding out what
- 2:03:02is it that you really want to do and why, how serious are you
- 2:03:05about it? What do we have?
- 2:03:06Work with so that I feel I want to end things on a note that is
- 2:03:13as honest and as accurate as I can be.
- 2:03:17Excellent. Thank you so much for sharing.
- 2:03:19Really appreciate our. I'm sure our listeners will love
- 2:03:22to hear that and yeah, I, you know, completely agree.
- 2:03:26It's exactly how I see it too. I've made a conscious effort to
- 2:03:30kind of make sure that my marketing efforts are steering
- 2:03:33more in that direction and stuff.
- 2:03:36So right? And I would say, yeah, and I
- 2:03:38would say, don't be a workaholic Christian, is someone who's a
- 2:03:42little bit older? Don't be a workaholic.
- 2:03:44I love it though. I love it.
- 2:03:46I love Long Walk. Don't get me wrong, don't get me
- 2:03:48wrong. Like there's a difference?
- 2:03:50Yeah, it depends. I think you have to love what
- 2:03:52you do. Yeah.
- 2:03:54And then it's not, like I always give myself a break, like I
- 2:03:59always kind of treat it like that old slogan of work.
- 2:04:02Hard, play hard, you know, like some days.
- 2:04:04I'm super lazy. You know, some days.
- 2:04:06Some days. I don't do anything.
- 2:04:07It's just most days. I worked really hard.
- 2:04:11It just happens. Yeah, interspersed that.
- 2:04:15Yes, with Act. With activity that resonates
- 2:04:19with you emotionally, that gets you back to who you are as a
- 2:04:24human being in this world. You know, I always take a break
- 2:04:29every couple of hours. I'll go and sit with our pet
- 2:04:31rabbit, you know, rubber cheeks, and we'll sit together and show
- 2:04:35lick my hand, I'll rub her head will take, will go back and
- 2:04:38forth and do that for 20 minutes, I'll say all right.
- 2:04:40Look you know that you're loved and I know that you love me
- 2:04:44because you looking every inch of me.
- 2:04:46Why? You to that licking my hand.
- 2:04:48Let's leave it at that but you know but you do things to break
- 2:04:52up the monotony. Go I'll go sit outdoors and
- 2:04:54wheat for a couple of hours and after I need to do that more and
- 2:04:57more because the more you read the easier it is for you to
- 2:05:01write. And it's also important when you
- 2:05:03talk about being a workaholic, you get out what you put in.
- 2:05:08So whatever it is that you're taking in, will be what you put
- 2:05:13out. We are what we practice.
- 2:05:15I forget if it was Seneca, Or Aristotle who said that we are,
- 2:05:18what we do, what we practice. So if what you do is loving
- 2:05:25toward those people who matter most to you than do, remember
- 2:05:28that not the work that you do? Ultimately, absolutely.
- 2:05:33Thank you. Thank you very much for
- 2:05:34appearing on the show. I want to say thank you very
- 2:05:36much to our listeners. Please continue to like share,
- 2:05:40subscribe. If you're listening to us on an
- 2:05:43audio platform, please give us a rating.
- 2:05:45I know that there's real Things on websites or apps such as
- 2:05:49Spotify and apple podcast. So make sure if you're listening
- 2:05:52there, give us a good review and obviously, yeah, for YouTube and
- 2:05:56everything, like, share, subscribe, all that stuff.
- 2:05:59And yeah, I'm really enjoying this.
- 2:06:01I'm having some really great guests, as always, it's a real
- 2:06:05pleasure. Thank you for listening.
- 2:06:06And until next time, peace out. One love.
- 2:06:09I'll see you in the next one.