Latest / One on One With a Professional / CAR TALK
Transcript
- 0:10Good morning, Good morning, good morning. It is Thursday, and it
- 0:13is time for a car talk. Brad Duneus is in the house and he
- 0:16brings friends all that time. Hey, yeah, I know that's what life
- 0:20is all about, is our friends and good customers, the community we're in.
- 0:24Thank you all for joining this morning. We're so glad you're with us
- 0:27for car Talk. Hard to believe it's July eleventh. I am. I'm
- 0:31amazed by that. That's flying. It is flying. I'm in the in
- 0:36the mode of high high mobid anxiety and stretch because I'm getting ready to go
- 0:41on vacation next week. And yeah, that always happened. Can I how
- 0:47much more can I get? Tell me before I got it? Really got
- 0:50to go? But I say, we're seeing lots of that at the dealership.
- 0:53Lots of people don't taking time offummer road trips. I'm getting new rides
- 0:57before they go. And it's a busy time of year for us, it
- 1:00definitely is. And I do have Debbie Hobbin here with me this morning.
- 1:04Salo Debbie. Hi. Debbie's the executive director at Hopestone Cancer Support Center.
- 1:10Been on the show many times and we've got you here today because back In
- 1:15April, we had our anniversary event and our customers got as they bought a
- 1:19car, got to choose the charity support, and second year in a row,
- 1:23Hopestone Cancer Support Center was the most selected charity. It's so awesome.
- 1:30We're going to give you your gift today. I actually left it at the
- 1:33deal by rush to get everything done before vacation. We had about a dozen
- 1:42fifteen different nonprofits selected by our customers this year. So many of the same
- 1:48ones from last year, like KA Life and the Boys and Girls Club,
- 1:52and you know, so many YMCA Nature Conservancy there was I had the list.
- 2:01I forget there's a lot of them here, that's for sure. Many
- 2:05of our favorites and all the community's favorites. And it's a great event that
- 2:09we like to do every anniversary and every April, and we'll continue doing that.
- 2:15But we love to support Homestone Cancer Supports Center because of all the great
- 2:20work you do in our community and taking care of people at that point in
- 2:23their life when they need it the most. I think, or maybe there's
- 2:28more opportunities to be helped, yes, but this is one that's really important
- 2:34service you guys provide in our community. It definitely is We try to take
- 2:39care all the day to day stuff. You know. We can't do the
- 2:42fight, we can't take the chemo, we can't do the radiation, we
- 2:46can't do those things. But we try to make sure that we are there
- 2:49and available to do some day to day things, you know, make sure
- 2:53that they have gas in their car, make sure that if they need to
- 2:57go to Houston, they can get to Houston, they can stay there,
- 3:00they don't have to worry about the expense of that, you know, making
- 3:05sure they have their prescription medications. We have so many different things, exercise
- 3:10classes, a lot a lot of exercise classes. And one of the new
- 3:17and exciting things is we just finished our new kitchen. So every Wednesday we
- 3:23prepare about two hundred meals for cancer patients in their families, and those those
- 3:30four different meals are prepared, packaged and delivered to their homes so that they're
- 3:37sure, we're sure, and they're sure they have four good meals for themselves
- 3:40and their families. And so obviously our our space was not efficient for that.
- 3:47So we found a fabulous contractor, Jim Winners, came in, took
- 3:53Dan Kelliher's designs, you know, gathered a great team Mike McLain and talk
- 4:00and from a Clintock Electric and Ernest Heap their Daegle plumbing. You know,
- 4:05all the really good guys who are constantly giving in our community, Bartlesville regulars,
- 4:12you know, and and boy did they do a fabulous job. We
- 4:15are so excited building down at the location so anybody can come down and see
- 4:25it. It's absolutely gorgeous. We did some flipping around, you know.
- 4:29We still have our kids space, and we still have our lymphatic gentleman who
- 4:35comes in and does lymp Edema training and stuff for people, you know,
- 4:39and Jason Elmore is still there, so we still have all of the things
- 4:43we originally had. But we took those two offices and made them a huge
- 4:46kitchen. And so and then the Leadership Bartlesville Class, we're so honored.
- 4:51The Leadership Bartlesville class selected us in the Journey Home with another fabulous organization as
- 4:59their object. And so the Bartlesville Leadership Bartlesville Class purchased all new kitchen equipment
- 5:06for us. So we are fully prepared, ready to go. I've got
- 5:14the volunteers to come to the volunteers come in and cook the meals and it
- 5:18is just fabulous. It's absolutely fabulous. So that just got done happening,
- 5:24you know, and then obviously we also have wigs, hat scarves, all
- 5:28of that kind of stuff, support groups, nutritional supplies, anything that they
- 5:31would need on a regular basis. So and we are so honored. We're
- 5:35so honored and thankful you know that you do this into the community, because
- 5:41that's where all of our funding comes from, is the community. Well,
- 5:45and it's this organization started here. Yes, this is not like something that's
- 5:48gone across the nation. I mean, Hopstone is a Bartlesville thing, started
- 5:54Bartlesville resident and got cancer. Yeah, and they tell us a little bit
- 5:59about this story is so Yeah, Jennifer, she was Jennifer Williams when she
- 6:03lived here, went to Bartlesville and she was diagnosed with uh stage three B
- 6:10breast cancer. She had her messedectomy here and went down to Houston for some
- 6:15treatments. And while she was down there, you know, she saw like
- 6:19all the different things that were around M. D. Anderson. You know,
- 6:23there's there was arts, you know, the arts district down there,
- 6:27there was exercise classes, there were support groups, and being surrounded by other
- 6:31cancer patients really helped her to mentally you know, right, And so when
- 6:42she came back, she decided that that's what she wanted to do here in
- 6:46Bartlesville, her hometown, because there was, there is, and there was
- 6:50at that time a large cancer presence in this community. Yes, yes,
- 6:57unfortunately there is. And so she decided, I did you know, We're
- 7:00gonna I'm gonna find a space and I'm gonna make this happen. I'm going
- 7:03to create a peaceful place where cancer patients can come and gather. And so
- 7:10in twenty twelve, she got a group of friends together, created a board
- 7:15of directors. If anybody knew Jennifer McKissick, she was forced to be reckoned
- 7:21with. And so she made it happen. She made it happen, and
- 7:27we went. I started working with her in twenty fourteen, and our vision
- 7:33was just very And now I have a huge cancer background, I'm a survivor
- 7:42and a lot of members of my family, so her and I had a
- 7:44lot to talk about and it was just a really good fit. I think
- 7:47everybody listening probably knows has had it touch their lives, yes, one way
- 7:51or another. Yeah, it's it's not a it's not a rare occurrence these
- 7:56days, that's for sure. And it doesn't discriminate, doesn't care whether you're
- 8:01six months old or sixty years old or ninety years old. You know,
- 8:05it really doesn't care. In our In our it's happening younger and younger,
- 8:11and it's it's pretty scary because the younger people, they don't really realize how
- 8:18important it is to be aggressive with your care. You know, doctors,
- 8:22we know all know what happens with physicians. You know, they've got six
- 8:26thousand patients they're trying to take care of. And you know, somebody comes
- 8:30in with a stomach ache or something and oh, take an an acid or
- 8:35you know, do this thing next to you in prilosect. All of those
- 8:37things and that's the end of it, right, But you shouldn't be on
- 8:45or next to them for years and years and years and years. Something's going
- 8:48on. And so I think it's really important to educate the community. And
- 8:56I think they're hearing us. I do think they're hearing us. We're seeing
- 9:00it happen more younger and younger people coming in. Breast cancer, colon cancer,
- 9:05those are two big, huge ones. You do have to be aggressive
- 9:09with those. I think that earlier you get aggressive with it, the more
- 9:13likely your survival was. Yes, and early detection is key. It's key.
- 9:20So go see your doctors regularly, do your checkups. And yeah,
- 9:24I know that's it's an important part of what we of what the support you
- 9:28do. And it's interesting to hear now that you're doing more of that,
- 9:33really telling the story of what happens and getting people to maybe be more aware
- 9:39of that and not just doing the support that, but doing outreach to kind
- 9:43of get people to hear that message so that they're really aggressive when that does
- 9:50happen close to them. And you don't think about what you put in your
- 9:54mouth and how it affects your body, right, we don't because we're busy.
- 9:58Yeah, I know, we are run fifty. I'm not going that.
- 10:03You know, life has always take you had that attitude. I am
- 10:05very busy. I don't have time to go to the doctor, no way,
- 10:09no time to go to the doctor, no time to cook a meal,
- 10:13you know, so you go through the McDonald's or whatever. Not that
- 10:16McDonald's is all bad, but we just you know, and we're eating and
- 10:20running and stress and all of those things, you know, our bodies,
- 10:24you know, and I'm sure you know, and I'm sure you've heard this
- 10:26a million times. Your body is your temple. You know, you need
- 10:30to take care of your body. You need to nourish your body correctly.
- 10:33You need to exercise, you need to get this space space, attitude of
- 10:37the space all in the same place. What you eat, what you how
- 10:41you feel in your life, all that, whether it's at work or at
- 10:45home. I mean we at work we talk a lot about that and try
- 10:48to really build in that balance of life stuff that gives you people a chance
- 10:52to to breathe and not have that stress. I mean, I think the
- 10:58car business and you know, and the I first got in it, and
- 11:01it was famous for that. Truthfully, I remember when I first came to
- 11:05Bartlesville, I was shocked to learn that I was supposed to be there six
- 11:09days a week, basically bell to bell, And uh, that was news
- 11:13to me, not helpful. And and you know, as soon as I
- 11:20could, we changed that. All our team gets days off and we encouraged
- 11:24to build their you know, them to go and to their kids' soccer games
- 11:28and go and go out there and do the stuff they need to do.
- 11:31And you know, and it makes them more complicated. Sure, it doesn't
- 11:35work. We have to cover for each other and constantly be you know,
- 11:37trying to shift and and you know, and change is so hard for people,
- 11:43but but it is. It is so important that we have those those
- 11:46kinds of things in our in our lives. That's awesome to hear. And
- 11:52I know you guys have a lot of great other stuff going on. We
- 11:54mentioned the volunteer aspect of what you do. How do people we kind of
- 12:00passed over that. Where are you located and how do people get more information?
- 12:05What's the easiest way to to get to access your services or to help
- 12:09whatever people are interested in? So several different opportunities. We're at two o
- 12:13six Southeast Frank Phillips, right here in downtown, right down the street.
- 12:18Beautiful beautiful location. Press departments, yep, you know, and so we're
- 12:28right down the street. We have a fantastic website. They can go on
- 12:31to our website at www dot Hopstone, cancer dot org. Okay, and
- 12:37the website's loaded with information. We have a Facebook page, you know,
- 12:43so they can go on to our Facebook page, see what's going on,
- 12:46See what's happening. We have a lot of things coming up you know,
- 12:52we have our Kids Camp, which is our celebration of our cancer children and
- 12:58their siblings. So we have a huge event. It's September twenty eighth this
- 13:01year, and it's a day for our kids to come in. We have
- 13:05arts and crafts. They're going to be painting a wall again this year,
- 13:11you know, arts and crafts, food, and then each child is given
- 13:18a gift bag that is custom made for them. We go out into the
- 13:24community and get sponsors in the community to buy a child's bag, and then
- 13:33there's a certificate on the front of the bag that lets the parents and the
- 13:37children know what organization actually purchase those gifts for them. Because we're just to
- 13:43pass through. You know. Everybody wants to help, we're just to pass
- 13:48through. So I think it's very, very very important that those organizations that
- 13:54allow us to survive and to provide these services are recognized as well. It's
- 14:00critical because we're all in this together. But it's a great day for the
- 14:03kids. I mean, they it is hilarious because a lot of kids need
- 14:09new bikes, right so they get a bike and a helmet and all the
- 14:11stuff they need for that, you know, and then we have a beautiful
- 14:16second floor. That's a wide open space. So they get on the bikes
- 14:18and they're ride in their bikes room. And the brothers and sisters of folks
- 14:26or children, children of people with cancer. You think about that. Cancer
- 14:31doesn't just affect the patient, it does affect the whole family, and especially
- 14:37young people. Must this must be really difficult on a healthy young person dealing
- 14:45with that in their family, whether it's a sibling or a parent, parent,
- 14:48you know those things. It's critical we get the ambulance service comes to
- 14:54and and so it takes the fear out of a child having to be put
- 14:56into an ambulance. You know, if their siblings can actually go in there
- 15:00and see what's in there, and the buttons and how it works and all
- 15:03of that stuff. The ambulance bottles, fillinglents. They're fabulous with the kids.
- 15:07They are they are really good with the children and really help to alleviate
- 15:13the fear. The fire department, you know, all of that. We
- 15:16get to try to get everybody involved. So it's a really great event.
- 15:22And then of course are arts of Hopestone. Yes, I was there last
- 15:26year. That was a great, great evening and you had lots of fun
- 15:31yeah, it's going to be huge this year. It's it's uh, it's
- 15:37really turning into something special. We really had a lot of fun there and
- 15:41saw so many good friends and yes, and it was really a very enjoyable
- 15:48event. On the level, it's very unique and different. You know,
- 15:52it's not a catered event. It's you know, it's it's we have a
- 15:56whole team that prepares like all these different dish and stuff, and it is
- 16:00it's very very very social and we go out into the community and get artists
- 16:06in the community to donate what they do. You know, Bartlesfield Art Association
- 16:12is working with us this year. We have our Hopestone potters who are absolutely
- 16:17fabulous. I have several quilters, I have jewelry makers, all different kinds
- 16:25you know, painters and that type of stuff, but all different kinds of
- 16:29art. New York Pizza Experience is going to be donating a pizza party for
- 16:34twenty and those pizzas are absolutely fabulous, you know. Yeah, he's he's
- 16:42very special. So he's going to be doing that and we're just reaching out
- 16:48for all different types of arts for that particular organization and and looking for sponsors
- 16:53for that as well. And Yeah, that's one we talked about last time
- 17:00you were on the show. It's going to be massive, so we'll have
- 17:03to get together and talk about that. Yeah, we should do. Is
- 17:08it going to be bigger? Yes, it has been. That's a huge
- 17:11last yes. Yeah. This is a great event that started with the man
- 17:17walking from where is it from? Clairemore? Yes, and now it's it's
- 17:25it's still that, but it's also got some entertainment this year. Big bands,
- 17:30yeah, country Western and some up and coming country artists and just really
- 17:37fabulous food. Fun o Sage Casino is going to be working with us on
- 17:41that this year, so we'll talk about that a little bit later there.
- 17:47That's great. Let me get through kids, Hope Stone. And it's going
- 17:52to be very warm next week. I know that's stressing a lot of cars.
- 17:56We're seeing them come in with everything, you know, batteries, air
- 18:00conditioner problems, tires wearing too quick because it's one hundred and eighty degrees on
- 18:07the pavement, stuff like that. So it's very warm, going to be
- 18:11that way next week. If you need help with your vehicle, come see
- 18:14us. Also out of the dealership, we've got land cruisers here as we're
- 18:18talking right out, and a couple more coming right around the corner that will
- 18:22be here in early August. So we've got a beautiful black nineteen fifty eight
- 18:26edition out there on the lot right now you can go look at got two
- 18:30more coming in early August. Like I said, we've just got a great
- 18:33new allocation of toyotas. We've got thirty eight on the ground or incoming right
- 18:38now. Every You know, it's really actually really cool because we haven't had
- 18:42some of these vehicles in quite a while. There's been an issue with a
- 18:48recall on the Prius that they stopped building. Actually they stopped it for a
- 18:52while, but we're they're starting again. We got our first one allocated,
- 18:55so our first Prius in a few months on the around here. It's a
- 19:00limited all wheel drive. I should be here probably by the end of August.
- 19:04We have two cameras, so these are this is the all new twenty
- 19:07twenty five camera. All hybrid. Everyone is hybrid. Everyone is all wheel
- 19:12drive. It is the power train and the way these cars ride. I
- 19:17was talking to one of our great customers this week and he's probably listening now,
- 19:22but you know he was. He's a real lover of those Toyota power
- 19:25trains, and he was talking about the He was sad they had stopped producing
- 19:30the old V six that in the camera, which was one of the greatest
- 19:33engines, so reliable. But uh, you know, the truth is this
- 19:37one is more efficient, more powerful, better ride. Uh you know,
- 19:41with Toyota, it's gonna be it's gonna last. It's going to be a
- 19:45great powertrain for people. And and the all new Toyota Crown. We've got
- 19:52a couple of those on the lot. This replaced the Avalon, so it's
- 19:56really our highest end sedan and we stuce still have sedans in Toyota too.
- 20:02A customer was in the showroom last week and I went over and was talking
- 20:07to her, and she looked at one of the signs in there and said,
- 20:10do they still make that? And she was pointing at a camera and
- 20:14she'd heard all the sedans were gone, and of course many manufacturers have stopped
- 20:18making. I do think that that's one of the great things Toyota has is
- 20:25our great Corolla Camera Crown and then all the variations of that. Now Corolla
- 20:30has become, you know, really a cool flexible vehicle with the Corolla Cross
- 20:36and the gr Corolla Circuit Edition. That's another one we've got that's just allocated
- 20:41to us. This one actually might be here by the end of July.
- 20:47That's a very rare vehicle. It's a it's a gr Is Gazoo Racing.
- 20:52So go google that and you'll see the hot performance side of Toyota. Oh
- 20:59wow, it's very cool. We got a couple of Grand Highland or Platinums,
- 21:03a couple more Sequalias coming Forerunners, four wheel drive Forerunners. I mentioned
- 21:11the land Cruisers. We also had a CNA allocated to us, So pretty
- 21:15much across the board, all the Toyota models are available now at Dungeons and
- 21:18that's not I couldn't say that all along in the last couple of years.
- 21:22But we're getting back to normal. Another thing I wanted to mention is we're
- 21:27getting some really great incentives on leases with Toyota and Forward for that matter.
- 21:33But there's a special kind of lease I think a lot of people don't realize
- 21:37is out there. It's called a one pay lease, and this is where
- 21:41you we're seeing a lot of people with higher interest rates buying cars with cash
- 21:48or taking selling something in a stock market or you know, something and then
- 21:52putting it in their vehicle, and you know, that's great if that's what
- 21:56you want to do. But at the same time, you're using your resources
- 22:00to buy a depreciating asset that over time is going to lose its value.
- 22:03You're going to use and you're gonna want to exchange it for another one in
- 22:07a few years. Leases allow that to happen with you having to buy the
- 22:11whole car. With a one pay lease, you don't pay every month.
- 22:17You actually pay for it all up front. You've got you get all the
- 22:21miles twenty four month lease on this example, twelve thousand miles a year on
- 22:26a Corolla, that's only nine thousand dollars. So you're, you know,
- 22:30rather than buying the whole car for twenty two or twenty three thousand dollars,
- 22:34this one as an MSRP of twenty three four seventy nine, you can drive
- 22:38it for two years for nine thousand dollars. That's that's pretty compelling to me.
- 22:45In that way, you can keep your fourteen thousand dollars invested in the
- 22:48stock market, or go on to a big vacation or something that works on
- 22:55all the vehicles cameras, one pay lease special this month is just under twelve
- 23:00thousand dollars. There's a RAV four one pay lease around eleven. There's a
- 23:07Highlander lee for fourteen thousand, twenty four four Runner SR five thirteen seven,
- 23:15and a Tundra SR five Crew Max with the TV package only fifteen to five.
- 23:19So those are just different I have people don't often. We don't do
- 23:23many, but they're a great option if you're if you're not wanting to make
- 23:29payments and are looking for a way to buy a car that keeps the money
- 23:36in your pocket. And then at the end of the lease, of course
- 23:40you've got the choice of what to do with it. You can go ahead
- 23:42and buy the rest of the car, that's what you want to do,
- 23:48or you can give it back to Toyota and or sell it to us.
- 23:53We'll be happy. You could buy it if it's worth more than what Toyota.
- 23:57Your payoff with Toyota is buy it from them and trade it in on
- 24:02another one, or sell it to us. You've got a lot of flexibility
- 24:04in a lease. On the forward side. There's a couple of examples I
- 24:10brought where we've got leases. Is that are you know, just as an
- 24:15example, a traditional payment on a retail payment at five point nine percent for
- 24:21seventy two months with zero down is six hundred and ninety two dollars a month.
- 24:26So when you do a lease, you're going to have this is ten
- 24:30thy five hundred miles a year, so there is some flexibility on the miles
- 24:34on different leases. And with ten percent down it goes down to four hundred
- 24:40and thirteen dollars a month, So that's almost three hundred dollars a month different
- 24:45in just between a retail payment for seventy two months and a lease. And
- 24:53again that's just it's a different way to buy a car, and it really
- 24:59is something we should consider it more often. And anyway, that's pretty dark,
- 25:06great stuff, and with our Dungeon simple prices and the way we work,
- 25:11you know, with our non commissioned sales team, trying to really make
- 25:15it transparent and fast for our customers. We've been using some new technology that
- 25:21helps us do that. At the point of sale, it's essentially the same
- 25:25stuff that's on our website where you can go in and work your own deal,
- 25:30calculate your payment, put your trade information in, do a soft pool
- 25:33on your credit. You can actually know pretty much right what your payment's going
- 25:37to be then. So we use that now in the showroom where the manager
- 25:44will come out with the tool and you can play around with it. It
- 25:48helps you structure your own deal. It's very transparent. We'll show you everything
- 25:52about our pricing, go through the third party validation if you want, of
- 25:57looking at what other dealers have in price dat we can look at transaction data,
- 26:03you know, all the resources. So it is really a cool way
- 26:07to sell a car. We really like it and it seems like the customers
- 26:11appreciate it too, So really really cool, and we're going to be continuing
- 26:18to evolve that and really using it to make our sales process different from what
- 26:22you experienced at other dealerships. And that's you know, that's a passion of
- 26:26mine. I like to do that. So one more time and we'll talk
- 26:33about Hopestone and what's going on out there. Yeah. Yes, there's always
- 26:41that need. There is always that need, and we just hope you know,
- 26:45getting that diagnosis is completely overwhelming, not only for the individual receiving the
- 26:51diagnosis, but for those that they love and you know, interact with,
- 26:56and it is devastating. It's like dropping a bomb in your life and we
- 27:02just want to be the person they turn to. Well, it's a great
- 27:04service, and Barswell has a lot of services like that. You did Journey
- 27:08Home. Oh my god, so many life issues, elder cares one.
- 27:14As you age and you start to lose your independence, all these Samaritan counseling,
- 27:21So I would, you know, and I always encourage counseling. We
- 27:23have a partnership with Samaritan Counseling. We're going to have a fundraiser the end
- 27:27of January where cancer patient can go in and receive counseling services for twenty dollars.
- 27:37Yeah, they do, you know, they do so much. I've
- 27:40preferred a lot of employees going through issues to them and fantastic. So we're
- 27:48so happy, you know, And just so many wonderful nonprofits in this community.
- 27:53And that's you know. And I always say to people, they say,
- 27:56oh, well, you're buying for the same dollar. I said,
- 27:59no. So we're all in this together in the dealership. We call it
- 28:03connected. Yeah, you know, it's easy for our departments to get a
- 28:07little you know. Yeah, and you know, because we're kind of internal
- 28:12customers at each other too. But that goes both ways. But think how
- 28:17much you've accomplished together, right, and the community has to do that with
- 28:21our nonprofit networks and the resources that we have. And you know, that's
- 28:26that's a theme of the show and something that's great about Bartlesville. And we're
- 28:29running out of time, but that's that's great that we've been able to cover
- 28:33all that. It's really which is good to Sparks is all about you know,
- 28:37sincere partnerships, aligned, resilient, Kaisen superheroes. Yes, and I
- 28:41think Hopestone is all of that. So God is good, my friend,
- 28:47That is good. Yeah, sure, right about that? All right,
- 28:51Well, thank you for coming to the show today and everybody, and thank
- 28:53you for all our great listeners and customers out there. Come see me at
- 28:57the dealership and we'll be I'll be out there again in a few minutes.
- 29:02You've been watching and listening to Car Talk right here on K one, the
- 29:04one you trust. Stay tuned. We've got the news coming out. Thanks
- 29:11for listen.