Latest / Becker’s Healthcare - Clinical Leadership Podcast / Lee Montgomery, Chief Nursing Officer at UC Davis Rehabilitation Hospital
Transcript
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- 0:30Welcome everyone, to the Becker's Healthcare podcast series.
- 0:33I am Mariah Mohammed, writer and moderator with Becker's Healthcare,
- 0:37and I'm absolutely thrilled to have with me today Lee Montgomery,
- 0:40chief Nursing Officer at uc, Davis Rehabilitation Hospital. Lee,
- 0:44it's very nice to have you on the podcast today. How are you?
- 0:47Good. I'm good. Thanks for asking. How are you?
- 0:50Good. Thank you for asking as well. Uh, and to get us started,
- 0:53would you mind please introducing yourself and telling us a bit about your
- 0:56background?
- 0:57Sure, sure thing. Yeah. I'm Lee Montgomery, um,
- 1:00and currently the Chief Nursing Officer for uc, Davis Rehabilitation Hospital.
- 1:04Um, I'm a nurse by background, of course, um,
- 1:07and been in healthcare for about 20 years.
- 1:11Wonderful. Well, with your 20 years of experience,
- 1:14the la the first thing I actually wanted to ask you is,
- 1:17can you tell us about your most successful project or initiative from the last
- 1:22year? Uh, what issues you were trying to solve and what drove the success?
- 1:26Yeah, that's a really good question. So, um, like I said,
- 1:29I'm currently the Chief nursing officer for, uh, uc,
- 1:32Davis Rehabilitation Hospital. So we're a brand new facility in, uh, Sacramento,
- 1:36California. And what I'm most interested,
- 1:39or surpri I'm excited about is we just opened the facility and we, um,
- 1:44had a, an acute rehab unit in a r u over at the medical center.
- 1:48And then as we opened a new hospital that worked,
- 1:51shifted over to our brand new facility,
- 1:53so had the opportunity to open the hospital as the chief nursing officer and be
- 1:57able to support the nurses as they moved over to our brand new facility.
- 2:01So really excited about that. I think what really sticks out in my mind as a,
- 2:05as a leader is being able to set the tone, especially when it comes to the, uh,
- 2:09the culture, uh, for the new facility is what I'm most proud of.
- 2:15Absolutely. What a great accomplishment. And as you know,
- 2:19the clinical workforce has changed a lot in the last few years. Um,
- 2:23what challenges are you still facing and how do you see the clinical workforce
- 2:27evolving?
- 2:28Yeah, that's a good question. It really has changed with the pandemic and, um,
- 2:32it's been some learnings, um, um, just overall in healthcare and, uh,
- 2:37specifically in nursing.
- 2:39A couple things that have into my mind is some challenges that we had to work
- 2:42through. Um, especially, you know, my,
- 2:44my counterparts and other nursing colleagues.
- 2:46What I hear out there is that there's definitely been a change, um,
- 2:50with the level of commitment from the workforce.
- 2:52So there's just so many different opportunities out there to travel to get
- 2:56involved in whatever clinical area, uh, clinicians are interested in.
- 2:59And so just the level of commitment has been really hard to hone down on, uh,
- 3:04with their workforce. And so, um,
- 3:06really looking at what are the drivers for our clinicians to be, uh,
- 3:10staying in their role and how can we keep them committed and engaged, um,
- 3:13into the work that they're doing has really been a challenge.
- 3:16I've been really fortunate since we've been open for the last six months, uh,
- 3:20you know, we had a very low turnover, so it's not something that we're seeing,
- 3:23but we're always keeping our finger on the pulse of, you know,
- 3:27how committed are our staff, what drives them to come to work every single day,
- 3:31and, um, how can we keep their commitment? And the other, uh,
- 3:35issue that we face is with the travelers, uh, in the workforce.
- 3:39And so again, that, you know, sometimes travelers, they're,
- 3:42they're really not committed to, um, especially the,
- 3:44the quality of work that sometime has done.
- 3:46And so that can be a challenge when you're really trying to drive the culture
- 3:49for high excellence and commit to high quality, uh, care. Um,
- 3:53sometimes when you have intermittent workforce involved, uh,
- 3:58can be a real challenge.
- 4:00Yeah, absolutely. I completely understand. And Lee, before I let you go,
- 4:05the last thing I wanted to ask you is what is your best advice for aspiring, uh,
- 4:10physicians and nursing leaders?
- 4:13Yeah, that's a good question.
- 4:15I think the best advice I would say is really do what you're passionate about.
- 4:19Find out what really, you know, what,
- 4:21what do you wake up in the morning and you're excited about, um, doing,
- 4:24whether that be, um, a, a particular clinical area or if it's, uh,
- 4:28coaching or mentoring others. Um, if it's educating others, really, you know,
- 4:33get behind what, what drives your passion, you know,
- 4:35what are you passionate about?
- 4:37The other thing I would say is really important is mentorship. You know,
- 4:40find some strong mentors, um, maybe within your organization or,
- 4:44and even external out in the community that can really give you advice and coach
- 4:48you along the way and help and support you as you, uh, you know,
- 4:51you're gonna make, uh, decisions that may not be, uh, the best,
- 4:56but someone who can really support and guide you and get,
- 4:58and give you that guidance, uh, that I've been very fortunate, uh,
- 5:01for in my career. Um,
- 5:03and then I think the other thing I would say is to make sure that you have a
- 5:06roadmap, uh, to where you want to go.
- 5:09And so that can look like looking out and,
- 5:13and forecasting in the next 10, 20 years, where do you want to be?
- 5:17And then drawing out or mapping out a, a road to how you get there. Um,
- 5:21you know,
- 5:22I've been very fortunate to have some great mentors along the way that have
- 5:25coached and supported me and giving me guidance and, you know,
- 5:28supported me when I made some,
- 5:30some great decisions and were definitely my cheerleaders. And then were also,
- 5:33um, willing to pick me up when I didn't make some, some, some, uh,
- 5:37some the best decisions I would say,
- 5:40but they just really allowed for me to bounce different ideas off of them and,
- 5:45um, you know, just be really good thought partners with me.
- 5:49Yeah, absolutely. I completely agree, especially with the mentorship. Um,
- 5:54well thank you so much for those final thoughts, Lee.
- 5:56This has been an amazing discussion. So again,
- 5:59I would like to thank you very much for coming on Becker's Healthcare and I look
- 6:01forward to connecting with you again soon.
- 6:03Sounds good. Thank you so much, Mariah.
- 6:05Thank you.
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