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How Internal AI Copilots Are Eating the Enterprise
Luna and Lucas explore how internal AI copilots are quietly reshaping how large companies handle routine tasks like database queries, policy lookups, and ticket resolution. They dissect a specific case: a Fortune 500 retailer that deployed a custom-built copilot on Slack, cutting average employee search time from 12 minutes to under 90 seconds and reducing tier-1 IT support tickets by 40% in six months. They discuss why off-the-shelf models often fail in enterprise contexts, the importance of retrieval-augmented generation with internal data, and how companies like Glean and Moveworks are…
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