Latest / The Feed & The Thread / The Feed & The Thread - May 30, 2026
Transcript
- 0:00Managers without design or coding skills are the first to
- 0:02go. So pure management is becoming obsolete? The
- 0:05prediction is stark, and we need to examine what that means for
- 0:08your career path.
- 0:13Welcome to The Feed and The Thread, brought to you by
- 0:16Chicago Camps. Leadership By Design is on Thursday and
- 0:18Friday, September 17 and 18 and tickets are available now! And
- 0:21while you're at it, get caught up on UX fundamentals with five
- 0:24minute UX at five em UX dot com. The Feed & The Thread is
- 0:26available online at feed and thread dot com to submit your
- 0:29feeds, or download our app for all the feeds and threads
- 0:31delivered right to your pocket.
- 0:40We measure success by shipping features, but we rarely measure
- 0:43the value of the research that guided them. That gap is where
- 0:47budgets bleed. Most research funding follows the loudest
- 0:50complaint, not the highest impact. Brian Utesch and Tammi
- 0:53Fitzwater at Nielsen Norman Group address this in "Using RAS
- 0:56to Guide UX Research Resource Allocation and Strategy". They
- 1:00argue that leaders need to shift from counting outputs to
- 1:03tracking outcomes using the Recommendation-Adoption Score.
- 1:06This metric separates adopted recommendations, which deliver
- 1:09real value, from those that just get communicated. It forces
- 1:12teams to prove their work changes behavior, not just fills
- 1:16a roadmap. Solutions journalism avoids conflict, but that might
- 1:19be its biggest weakness. Kamyar Razavi at UX Design.cc makes
- 1:22this case in "Solutions journalism needs better
- 1:25conflict, not less of it". He notes that forty percent of
- 1:28people skip news because the traditional disease model leaves
- 1:31them feeling hopeless. To fix this, reporting must retain
- 1:35conflict while explaining its root causes. We need stories
- 1:38that inform rather than just dramatize the crisis. Using AI
- 1:41for efficiency misses the point of intelligent design. Josh
- 1:44Clark and Veronika Kindred propose a different path in
- 1:47"From efficiency to imagination with Josh Clark and Veronika
- 1:50Kindred". They suggest treating AI as a new design material for
- 1:54creating sentient interfaces that adapt in real time. Instead
- 1:57of just speeding up old workflows, we should imagine
- 2:00collaborative systems with agency. That requires bold
- 2:03wishes, not just faster buttons. Other reads today from CSS-
- 2:06Tricks on Safari testing quirks, Nielsen Norman Group on getting
- 2:10research onto roadmaps, and UX Design.cc on designing for AI
- 2:13like it's nineteen ninety-nine.
- 2:22The community is wrestling with a quiet crisis today. We measure
- 2:25success by shipping features, yet we rarely measure the value
- 2:29of the research that guided them. That gap is where budgets
- 2:32bleed. Over on r/UXDesign, a recent graduate is stuck in a
- 2:35hiring loop. They sent over fifty applications and received
- 2:38mostly deferrals asking them to reapply in late twenty twenty-
- 2:42six. It's not just rejection. It's a pause button on entry-
- 2:45level roles. This reveals a structural mismatch. Companies
- 2:48are hoarding talent for future quarters while current graduates
- 2:51lose momentum. The tension here's real. If we don't hire
- 2:54the next generation, who will validate our designs later? We
- 2:57need to stop treating junior roles as optional overhead.
- 3:00There's also a wild prediction circulating about management.
- 3:04One user argues that managers without coding or design skills
- 3:07are most vulnerable to AI replacement. The community
- 3:10pushback is sharp. As one commenter noted, this isn't how
- 3:13power dynamics work. Leaders define goals and control
- 3:16budgets. They won't replace themselves with tools that don't
- 3:19serve their interests. This connects back to our theme. If
- 3:22leadership doesn't value research, AI won't fix that
- 3:25blind spot. It'll just automate the wrong decisions faster.
- 3:28We're also seeing friction around the definition of design
- 3:31itself. A post claiming design is just problem solving sparked
- 3:34immediate debate. Commenters argued that's too broad. Every
- 3:38profession solves problems. The real distinction is solving the
- 3:41*right* problem. And if we can't articulate that difference, we
- 3:44can't justify our budgets. This brings us to the tools
- 3:47themselves. A senior designer shared that AI feels like the
- 3:50antithesis of why they got into design. It strips away the
- 3:53creative satisfaction. They feel like they're managing a robot
- 3:57that lacks true understanding. Finally, there's a growing
- 4:00divide between UX and UI work. One designer admits hating pixel
- 4:03pushing. They prefer conceptual thinking. But the community
- 4:06response is grounded. Good UI is part of good UX. If the
- 4:09interface fails, the experience fails. You can't separate the
- 4:13strategy from the delivery. This is the core tension. We want
- 4:16high-level impact, but we can't ignore the details. The thread
- 4:19today suggests that while tools change, the fundamental question
- 4:23remains. Are we solving the right problem, or just shipping
- 4:26faster?
- 4:34Chicago Camps is hosting Leadership By Design on Thursday
- 4:36& Friday, September 17 & 18. It's an online event, so you can
- 4:40join from anywhere in the world! Tickets are free, thanks to the
- 4:43generosity of the community! If it's within your budget, you can
- 4:46purchase a general admission ticket for only twenty six
- 4:49dollars - with limited early bird tickets at only fifteen
- 4:52dollars. Get tickets now at Chicago Camps dot org.
- 5:01The Nielsen Norman Group's Recommendation-Adoption Score
- 5:04forces a hard truth. We count outputs because they're easy to
- 5:07measure. But tracking whether a recommendation actually changes
- 5:10behavior is where the real value lives. It separates noise from
- 5:13signal. That metric is dangerous if we treat it like a
- 5:16scoreboard. The community debate about design being just problem
- 5:19solving connects here. If we only track adoption, we optimize
- 5:22for the easy wins. We stop solving the right problems
- 5:25because the hard ones don't get adopted quickly. I see it
- 5:28differently. The metric exposes the gap between communication
- 5:31and impact. Most teams think they succeeded when they
- 5:33presented the findings. The Recommendation-Adoption Score
- 5:36proves that presentation isn't delivery. It forces us to prove
- 5:39we changed the system, not just the roadmap. But the system is
- 5:42broken. Leaders control the budgets. The thread discussion
- 5:45was right about this. Managers won't replace themselves with
- 5:48tools that don't serve their interests. If the metric shows
- 5:51low adoption, they might just blame the researcher for poor
- 5:54persuasion. It shifts the risk onto the practitioner. That's
- 5:57the friction point. But hiding behind ambiguity protects no
- 5:59one. If we can't articulate why a recommendation failed to
- 6:02change behavior, we can't justify our budgets. We need
- 6:05that data to prove design is strategic, not decorative. The
- 6:08discomfort is necessary for professional maturity. So the
- 6:11skill isn't just research. It's political navigation. We have to
- 6:14guide leadership to see that short-term adoption kills long-
- 6:17term strategy. The tool measures the symptom. The designer has to
- 6:20diagnose the disease. Exactly. The metric is just a mirror.
- 6:23And right now, most teams are afraid to look in it.
- 6:27That's The Feed and The Thread for today. We'll catch you next
- 6:30time!