How to Use Your Design Skills to Build Strategic Allies / Belén Tello / Ep. #248
It’s the one thing they didn't teach in design school...
We spend years learning how to understand what drives our users, map out complex journeys, and deliver useful service prototypes.
But when it comes time to sit down with business stakeholders, compliance teams, or yes even legal departments? That’s when the friction sets in.
For this episode, we're joined by Belén Tello, who has a very interesting take on how we can overcome this struggle. As the Head of Design for the largest bank in Peru, Belén leads a massive team of over 150 designers.
As you might imagine, because they operate in…
The skinny
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