Latest / Omni Talk Retail / Kristin Popp Talks Robotics and the Secrets Behind Woodman's Success

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Kristin Popp Talks Robotics and the Secrets Behind Woodman's Success · Omni Talk Retail

• 0:00
  Hello,
• 0:00
  everyone.
• 0:00
  This
• 0:00
  is
• 0:01
  Omnitalk
• 0:01
  Retail.
• 0:01
  I'm
• 0:02
  Chris
• 0:02
  Walton.
• 0:02
  And
• 0:02
  I'm
• 0:02
  Ann
• 0:03
  Mazinga.
• 0:03
  And
• 0:03
  we
• 0:03
  are
• 0:04
  coming
• 0:04
  to
• 0:04
  you
• 0:04
  live
• 0:05
  from
• 0:05
  grocery
• 0:05
  shop
• 0:06
  from
• 0:06
  the
• 0:06
  fusion
• 0:07
  group's
• 0:07
  booth,
• 0:07
  booth
• 0:08
  number
• 0:08
  a
• 0:09
  two
• 0:10
  10.
• 0:11
  Come
• 0:11
  on
• 0:11
  by.
• 0:12
  We'll
• 0:12
  be
• 0:12
  here
• 0:12
  all
• 0:12
  week,
• 0:13
  the
• 0:13
  next
• 0:14
  couple
• 0:14
  days,
• 0:14
  recording
• 0:15
  tons
• 0:15
  and
• 0:15
  tons
• 0:16
  of
• 0:16
  interviews.
• 0:16
  And
• 0:17
  up
• 0:17
  first
• 0:17
  today,
• 0:17
  I
• 0:18
  am
• 0:18
  excited
• 0:18
  to
• 0:18
  introduce
• 0:19
  our
• 0:19
  first
• 0:19
  guest
• 0:19
  at
• 0:20
  grocery
• 0:20
  shop,
• 0:20
  Kristin
• 0:21
  Pop,
• 0:21
  the
• 0:22
  executive
• 0:22
  vice
• 0:22
  president
• 0:23
  of
• 0:23
  Woodman's
• 0:24
  food
• 0:24
  markets.
• 0:25
  Kristen,
• 0:26
  welcome
• 0:26
  to
• 0:26
  Omnitalk.
• 0:27
  Thank
• 0:27
  you,
• 0:27
  Chris.
• 0:27
  Thanks
• 0:28
  for
• 0:28
  having
• 0:28
  me.
• 0:28
  I'm
• 0:28
  excited
• 0:28
  to
• 0:29
  be
• 0:29
  here.
• 0:29
  It's
• 0:29
  great
• 0:29
  to
• 0:30
  have
• 0:30
  you.
• 0:30
  We've
• 0:30
  been.
• 0:30
  We've
• 0:30
  been
• 0:30
  trying
• 0:31
  to
• 0:31
  make
• 0:31
  this
• 0:31
  happen
• 0:31
  for
• 0:31
  a
• 0:31
  while.
• 0:32
  Right.
• 0:32
  This
• 0:33
  has
• 0:33
  been
• 0:33
  in
• 0:33
  the
• 0:33
  works
• 0:33
  for,
• 0:33
  like,
• 0:33
  almost
• 0:34
  four
• 0:34
  or
• 0:34
  five
• 0:34
  months,
• 0:34
  and
• 0:35
  now
• 0:35
  we're
• 0:35
  here.
• 0:35
  It's
• 0:35
  great.
• 0:37
  Well,
• 0:37
  Kristen,
• 0:37
  let's
• 0:37
  start
• 0:38
  by
• 0:38
  getting
• 0:38
  a
• 0:38
  little
• 0:38
  bit
• 0:39
  of
• 0:39
  your
• 0:39
  background
• 0:40
  and
• 0:40
  then
• 0:40
  tell
• 0:41
  the
• 0:41
  listeners
• 0:42
  who
• 0:42
  might
• 0:42
  not
• 0:42
  know
• 0:42
  about
• 0:43
  Woodman's
• 0:43
  a
• 0:43
  little
• 0:43
  bit
• 0:43
  about
• 0:44
  the
• 0:44
  operation,
• 0:44
  because
• 0:45
  it's
• 0:45
  pretty
• 0:45
  unique,
• 0:45
  right?
• 0:46
  Sure.
• 0:46
  Yeah.
• 0:46
  And
• 0:46
  absolutely.
• 0:47
  So
• 0:48
  like
• 0:49
  you
• 0:49
  said,
• 0:49
  Kristen
• 0:49
  Patton,
• 0:50
  the
• 0:50
  executive
• 0:50
  vice
• 0:50
  president
• 0:51
  for
• 0:51
  Woodman's
• 0:52
  food
• 0:52
  markets,
• 0:53
  I've
• 0:53
  actually
• 0:53
  been
• 0:54
  with
• 0:54
  the
• 0:54
  organization
• 0:54
  now
• 0:55
  for
• 0:55
  about
• 0:55
  27
• 0:56
  years,
• 0:56
  so,
• 0:57
  learned
• 0:58
  a
• 0:58
  lot.
• 0:58
  I've
• 0:59
  been
• 0:59
  through
• 1:00
  the
• 1:01
  HR
• 1:02
  side,
• 1:02
  the
• 1:02
  accounting
• 1:02
  side,
• 1:03
  and
• 1:03
  the
• 1:03
  operations
• 1:03
  side,
• 1:04
  and
• 1:04
  so
• 1:04
  now
• 1:04
  I'm
• 1:05
  done
• 1:06
  basically
• 1:06
  responsible
• 1:07
  for
• 1:07
  all
• 1:07
  things
• 1:09
  and
• 1:09
  just
• 1:10
  keep,
• 1:10
  you
• 1:10
  know,
• 1:10
  keep
• 1:10
  things
• 1:11
  moving
• 1:11
  along.
• 1:11
  What
• 1:12
  do
• 1:12
  you
• 1:12
  like
• 1:12
  about
• 1:12
  the
• 1:13
  organization?
• 1:13
  You've
• 1:13
  been
• 1:14
  there
• 1:14
  for
• 1:14
  a
• 1:14
  while.
• 1:14
  Like,
• 1:14
  what's
• 1:15
  kept
• 1:15
  you
• 1:16
  hanging
• 1:16
  on?
• 1:17
  I
• 1:17
  mean,
• 1:17
  I
• 1:17
  know
• 1:18
  it
• 1:18
  sounds
• 1:18
  cliche,
• 1:18
  but
• 1:19
  obviously
• 1:19
  the
• 1:19
  people.
• 1:20
  Yeah.
• 1:20
  You
• 1:20
  know,
• 1:20
  both
• 1:21
  our,
• 1:21
  both
• 1:21
  our
• 1:21
  consumer
• 1:22
  and
• 1:22
  our
• 1:23
  team
• 1:23
  members,
• 1:24
  I
• 1:24
  just.
• 1:24
  I
• 1:24
  love
• 1:25
  the
• 1:25
  opportunity
• 1:26
  to
• 1:26
  learn
• 1:26
  from
• 1:27
  them,
• 1:27
  grow
• 1:27
  with
• 1:28
  them,
• 1:28
  you
• 1:28
  know,
• 1:29
  interact
• 1:29
  with
• 1:29
  them,
• 1:30
  and
• 1:31
  it's
• 1:31
  fantastic.
• 1:32
  And
• 1:32
  what's
• 1:32
  really
• 1:32
  unique
• 1:33
  about
• 1:33
  the
• 1:33
  Woodman's
• 1:34
  operation,
• 1:34
  like,
• 1:35
  dive
• 1:35
  into
• 1:35
  that
• 1:35
  a
• 1:35
  little
• 1:35
  bit
• 1:36
  for
• 1:36
  some
• 1:36
  of
• 1:36
  the
• 1:36
  audience.
• 1:37
  Yeah,
• 1:37
  absolutely.
• 1:38
  So
• 1:38
  we're
• 1:39
  a
• 1:40
  different
• 1:40
  format
• 1:40
  than
• 1:41
  I
• 1:41
  think
• 1:41
  most
• 1:41
  would
• 1:42
  realize.
• 1:42
  And
• 1:42
  actually,
• 1:43
  I've
• 1:43
  had
• 1:43
  a
• 1:43
  couple
• 1:43
  conversations
• 1:44
  with
• 1:44
  some
• 1:44
  people
• 1:45
  here
• 1:46
  about
• 1:46
  what
• 1:46
  our
• 1:46
  format
• 1:47
  is.
• 1:47
  So
• 1:47
  we're
• 1:48
  about
• 1:48
  a
• 1:48
  235,000
• 1:50
  square
• 1:50
  foot
• 1:50
  average
• 1:51
  store.
• 1:51
  Wow,
• 1:52
  that's
• 1:52
  pretty
• 1:52
  big.
• 1:53
  I
• 1:53
  mean,
• 1:53
  it's
• 1:54
  a
• 1:54
  good
• 1:54
  size
• 1:54
  on
• 1:55
  average.
• 1:55
  Yes,
• 1:56
  it's
• 1:57
  big.
• 1:57
  And
• 1:57
  we
• 1:57
  operate
• 1:58
  one
• 1:58
  format,
• 1:59
  so
• 1:59
  we
• 2:00
  don't
• 2:00
  have
• 2:00
  a
• 2:00
  smaller
• 2:00
  format,
• 2:01
  but
• 2:02
  we
• 2:02
  sell
• 2:03
  only
• 2:03
  groceries,
• 2:04
  so
• 2:04
  we
• 2:04
  aren't
• 2:04
  operating.
• 2:05
  We
• 2:05
  aren't
• 2:06
  offering
• 2:06
  soft
• 2:06
  lines,
• 2:07
  electronics,
• 2:08
  not
• 2:08
  your
• 2:08
  clothing.
• 2:09
  We
• 2:10
  have
• 2:10
  your
• 2:10
  standard
• 2:11
  departments,
• 2:11
  and
• 2:12
  our
• 2:12
  model
• 2:13
  is
• 2:13
  biggest
• 2:14
  selection
• 2:14
  at
• 2:14
  the
• 2:15
  best
• 2:15
  value
• 2:15
  we
• 2:15
  can
• 2:15
  bring
• 2:16
  to
• 2:16
  our
• 2:16
  customers.
• 2:16
  So
• 2:17
  lots
• 2:18
  of
• 2:18
  items
• 2:18
  to
• 2:18
  pick
• 2:18
  from.
• 2:19
  I
• 2:19
  always,
• 2:19
  you
• 2:19
  know,
• 2:20
  it's
• 2:20
  interesting
• 2:20
  to
• 2:20
  me
• 2:21
  when
• 2:21
  we're
• 2:21
  in
• 2:21
  the
• 2:21
  stores
• 2:21
  and
• 2:22
  I
• 2:22
  hear,
• 2:22
  I've
• 2:23
  never
• 2:23
  seen
• 2:23
  this
• 2:23
  much
• 2:23
  cheese
• 2:24
  or
• 2:24
  I've
• 2:24
  never
• 2:24
  seen
• 2:25
  this
• 2:25
  much
• 2:26
  x,
• 2:26
  y,
• 2:26
  or
• 2:26
  z.
• 2:27
  You
• 2:27
  know,
• 2:27
  everybody
• 2:27
  has
• 2:28
  their
• 2:28
  thing
• 2:28
  that
• 2:28
  they
• 2:28
  go
• 2:28
  to
• 2:29
  the
• 2:29
  store
• 2:29
  and
• 2:29
  look
• 2:29
  for
• 2:29
  in
• 2:30
  our
• 2:30
  stores.
• 2:30
  You
• 2:30
  can
• 2:30
  find
• 2:31
  whatever
• 2:32
  it
• 2:32
  is
• 2:32
  in
• 2:32
  that
• 2:33
  aisle
• 2:33
  that
• 2:33
  you
• 2:33
  need.
• 2:34
  Are
• 2:34
  you,
• 2:34
  like,
• 2:34
  job
• 2:34
  well
• 2:34
  done?
• 2:35
  When
• 2:35
  you
• 2:35
  hear
• 2:35
  people
• 2:35
  say
• 2:35
  that?
• 2:36
  That's
• 2:36
  gotta
• 2:36
  be
• 2:36
  great.
• 2:37
  I've
• 2:37
  never
• 2:37
  seen
• 2:37
  so
• 2:37
  much
• 2:38
  cheese.
• 2:38
  That's
• 2:38
  awesome.
• 2:39
  All
• 2:39
  right,
• 2:39
  so
• 2:39
  this
• 2:39
  is
• 2:39
  your.
• 2:39
  I
• 2:39
  know
• 2:40
  this.
• 2:40
  Cause
• 2:40
  we've
• 2:40
  talked
• 2:40
  in
• 2:40
  the
• 2:41
  past,
• 2:41
  but
• 2:41
  this
• 2:41
  is
• 2:41
  your
• 2:41
  first
• 2:41
  time
• 2:42
  at
• 2:42
  grocery
• 2:42
  shop
• 2:42
  as
• 2:43
  well,
• 2:43
  right?
• 2:43
  It
• 2:43
  is.
• 2:44
  What
• 2:44
  brought
• 2:44
  you
• 2:44
  here?
• 2:45
  Why
• 2:45
  do
• 2:45
  you
• 2:45
  wanna
• 2:46
  try
• 2:46
  this
• 2:46
  out?
• 2:46
  Why?
• 2:46
  Is
• 2:46
  this
• 2:46
  your
• 2:47
  maiden
• 2:47
  grocery
• 2:47
  shop
• 2:48
  voyage?
• 2:48
  So,
• 2:49
  actually,
• 2:50
  a
• 2:50
  couple
• 2:50
  things.
• 2:50
  I
• 2:51
  had
• 2:51
  the
• 2:51
  opportunity
• 2:51
  to
• 2:52
  connect
• 2:52
  with
• 2:52
  the
• 2:52
  grocery
• 2:53
  shop
• 2:53
  team.
• 2:54
  Wonderful
• 2:54
  team.
• 2:55
  Love
• 2:55
  talking
• 2:55
  to
• 2:55
  them.
• 2:56
  And
• 2:56
  they
• 2:56
  gave
• 2:56
  me
• 2:56
  the
• 2:56
  opportunity
• 2:57
  to
• 2:57
  attend.
• 2:58
  Just
• 2:58
  check
• 2:58
  it
• 2:59
  out
• 2:59
  from
• 2:59
  a
• 2:59
  couple
• 2:59
  different
• 2:59
  perspectives.
• 3:01
  Our
• 3:01
  marketing
• 3:01
  director
• 3:02
  has
• 3:02
  been
• 3:02
  here
• 3:02
  for
• 3:03
  several
• 3:03
  years,
• 3:04
  and
• 3:04
  so
• 3:04
  when
• 3:05
  I
• 3:05
  talked
• 3:05
  to
• 3:05
  him
• 3:05
  about
• 3:05
  the
• 3:06
  opportunity,
• 3:06
  he's
• 3:06
  like,
• 3:07
  absolutely.
• 3:07
  You
• 3:07
  gotta
• 3:07
  come.
• 3:08
  It's
• 3:08
  a
• 3:08
  wonderful
• 3:08
  event.
• 3:09
  You're
• 3:09
  gonna
• 3:09
  love
• 3:09
  it.
• 3:10
  Come
• 3:10
  check
• 3:10
  it
• 3:10
  out.
• 3:11
  So,
• 3:11
  well,
• 3:12
  in
• 3:12
  addition
• 3:13
  to
• 3:13
  Woodman's
• 3:14
  being
• 3:14
  one
• 3:14
  of
• 3:14
  the
• 3:15
  largest
• 3:15
  grocery
• 3:15
  store
• 3:16
  boxes
• 3:16
  that
• 3:17
  I
• 3:17
  think
• 3:17
  I've
• 3:17
  ever
• 3:17
  heard.
• 3:18
  Right.
• 3:19
  We
• 3:19
  also.
• 3:20
  We
• 3:20
  know
• 3:20
  you
• 3:21
  because
• 3:21
  you
• 3:22
  are,
• 3:22
  I
• 3:22
  think,
• 3:22
  one
• 3:22
  of
• 3:23
  the
• 3:23
  most
• 3:23
  technologically
• 3:24
  advanced
• 3:25
  retailers
• 3:25
  that
• 3:25
  we've
• 3:26
  talked
• 3:26
  to
• 3:27
  and
• 3:28
  continue
• 3:28
  to
• 3:28
  follow.
• 3:29
  What
• 3:29
  would
• 3:29
  you
• 3:30
  say
• 3:30
  are
• 3:30
  kind
• 3:30
  of
• 3:31
  the
• 3:31
  technologies
• 3:32
  that
• 3:32
  Woodman's
• 3:32
  is
• 3:33
  focused
• 3:33
  on
• 3:33
  right
• 3:33
  now,
• 3:34
  that
• 3:34
  one
• 3:35
  you're
• 3:35
  most
• 3:35
  proud
• 3:35
  of,
• 3:36
  and
• 3:36
  two,
• 3:36
  have
• 3:37
  delivered
• 3:37
  the
• 3:38
  best
• 3:38
  Roi
• 3:39
  for
• 3:39
  you?
• 3:39
  Because
• 3:39
  that's
• 3:39
  kind
• 3:39
  of
• 3:39
  the
• 3:40
  theme
• 3:40
  of
• 3:40
  this
• 3:40
  conference
• 3:41
  here
• 3:41
  right
• 3:41
  now,
• 3:42
  is
• 3:42
  paying.
• 3:42
  Off
• 3:43
  some
• 3:43
  of
• 3:43
  these
• 3:43
  technology
• 3:44
  investments.
• 3:44
  Absolutely.
• 3:45
  And
• 3:45
  we
• 3:45
  are
• 3:45
  an
• 3:46
  innovative
• 3:46
  company.
• 3:46
  You
• 3:47
  are
• 3:47
  100%
• 3:47
  sure
• 3:47
  we
• 3:47
  have
• 3:47
  the.
• 3:47
  Opportunity
• 3:48
  to
• 3:48
  do
• 3:48
  that,
• 3:48
  just
• 3:49
  being
• 3:49
  the
• 3:49
  independent
• 3:50
  that
• 3:50
  we
• 3:50
  are
• 3:50
  and
• 3:51
  employee
• 3:52
  owned
• 3:52
  company,
• 3:52
  too.
• 3:52
  So
• 3:53
  we
• 3:53
  try
• 3:53
  and
• 3:53
  be
• 3:53
  at
• 3:53
  the
• 3:54
  forefront
• 3:54
  of
• 3:55
  a
• 3:55
  lot
• 3:55
  of
• 3:55
  the
• 3:56
  different
• 3:56
  technologies
• 3:56
  that
• 3:57
  come
• 3:57
  out.
• 3:58
  I
• 3:58
  think
• 3:59
  one
• 3:59
  of
• 3:59
  the
• 3:59
  biggest
• 3:59
  ones
• 4:00
  right
• 4:00
  now
• 4:00
  that
• 4:00
  I
• 4:01
  talk
• 4:01
  about
• 4:01
  a
• 4:01
  lot
• 4:01
  is
• 4:01
  our
• 4:02
  robot
• 4:02
  program.
• 4:03
  So,
• 4:03
  actually,
• 4:04
  our
• 4:04
  partners
• 4:04
  are
• 4:05
  here
• 4:05
  with
• 4:06
  that
• 4:06
  program,
• 4:06
  badger
• 4:07
  technologies,
• 4:08
  and
• 4:08
  we've
• 4:08
  worked
• 4:09
  with
• 4:09
  them
• 4:09
  for
• 4:09
  several
• 4:09
  years,
• 4:10
  but
• 4:10
  we've
• 4:10
  really
• 4:10
  built
• 4:10
  that
• 4:11
  out
• 4:11
  in
• 4:11
  a
• 4:11
  lot
• 4:12
  of
• 4:12
  different
• 4:12
  ways.
• 4:12
  And
• 4:13
  we
• 4:13
  have
• 4:13
  a
• 4:14
  team
• 4:14
  member
• 4:14
  on
• 4:14
  our
• 4:14
  team
• 4:15
  that's
• 4:15
  very
• 4:15
  passionate
• 4:16
  about
• 4:16
  it.
• 4:16
  And
• 4:16
  so
• 4:17
  we're
• 4:17
  always
• 4:17
  looking
• 4:17
  at
• 4:17
  opportunities
• 4:18
  and
• 4:19
  how
• 4:19
  we
• 4:19
  can
• 4:19
  utilize
• 4:20
  the
• 4:20
  information
• 4:20
  out
• 4:20
  of
• 4:21
  there
• 4:21
  to
• 4:21
  become
• 4:23
  innovative
• 4:23
  with
• 4:23
  them
• 4:24
  and
• 4:24
  more
• 4:24
  efficient
• 4:24
  and
• 4:25
  effective
• 4:25
  at
• 4:25
  what
• 4:25
  we're
• 4:26
  doing.
• 4:26
  And
• 4:26
  I
• 4:26
  think
• 4:26
  that's
• 4:27
  been
• 4:27
  a
• 4:27
  great
• 4:27
  partnership.
• 4:28
  What
• 4:28
  did
• 4:28
  you
• 4:29
  start
• 4:29
  to
• 4:29
  do
• 4:30
  with
• 4:30
  the
• 4:30
  robots
• 4:31
  when
• 4:31
  you
• 4:31
  first
• 4:31
  rolled
• 4:32
  them
• 4:32
  out.
• 4:32
  And
• 4:32
  what
• 4:33
  is
• 4:33
  it
• 4:33
  now
• 4:33
  doing
• 4:34
  for
• 4:34
  you
• 4:34
  in
• 4:34
  the
• 4:35
  store?
• 4:35
  I'm
• 4:35
  always
• 4:35
  curious
• 4:36
  because
• 4:36
  it's
• 4:36
  like,
• 4:36
  all
• 4:36
  these
• 4:37
  technologies
• 4:37
  we've
• 4:37
  been
• 4:37
  talking
• 4:38
  about,
• 4:38
  Chris,
• 4:38
  for
• 4:38
  so
• 4:39
  long,
• 4:39
  it's
• 4:39
  like,
• 4:40
  now
• 4:40
  they're
• 4:40
  building
• 4:40
  on
• 4:41
  them.
• 4:41
  So
• 4:42
  cool.
• 4:42
  And
• 4:42
  Woodman's
• 4:42
  was
• 4:42
  one
• 4:42
  of
• 4:43
  the
• 4:43
  first
• 4:43
  people
• 4:43
  in
• 4:43
  the
• 4:43
  water
• 4:44
  on
• 4:44
  robotics,
• 4:44
  quite
• 4:45
  honestly.
• 4:45
  Yeah.
• 4:45
  And
• 4:45
  I
• 4:45
  remember,
• 4:46
  I
• 4:46
  actually,
• 4:46
  I
• 4:46
  think
• 4:46
  I
• 4:47
  interviewed
• 4:47
  that
• 4:47
  gentleman
• 4:47
  on
• 4:48
  your
• 4:48
  team
• 4:48
  about
• 4:48
  four
• 4:48
  or
• 4:49
  five.
• 4:49
  You
• 4:49
  guys
• 4:49
  have
• 4:49
  had
• 4:49
  it
• 4:49
  for
• 4:49
  like,
• 4:50
  four
• 4:50
  or
• 4:50
  five
• 4:50
  years.
• 4:50
  Right,
• 4:51
  as
• 4:51
  well,
• 4:51
  so.
• 4:51
  Yeah,
• 4:51
  that's
• 4:52
  a
• 4:52
  great
• 4:52
  question,
• 4:52
  Anne.
• 4:53
  Yeah,
• 4:53
  it
• 4:53
  is
• 4:53
  a
• 4:53
  great
• 4:53
  question.
• 4:54
  Because
• 4:54
  I
• 4:54
  don't
• 4:54
  know
• 4:54
  if
• 4:55
  I
• 4:55
  remember
• 4:55
  why
• 4:55
  we
• 4:56
  originally
• 4:56
  brought
• 4:57
  them
• 4:57
  on.
• 4:57
  We've
• 4:57
  grown
• 4:58
  them.
• 4:58
  Many
• 4:58
  reasons.
• 4:59
  Different
• 4:59
  ways.
• 5:00
  Yeah.
• 5:00
  Yeah.
• 5:01
  I
• 5:01
  think,
• 5:01
  you
• 5:01
  know,
• 5:02
  originally,
• 5:02
  it
• 5:02
  was
• 5:03
  scanning
• 5:04
  our
• 5:04
  shelves
• 5:04
  to
• 5:05
  look
• 5:05
  at
• 5:05
  the
• 5:05
  opportunities
• 5:06
  that
• 5:06
  we
• 5:06
  see,
• 5:07
  whether
• 5:07
  it's
• 5:07
  through
• 5:07
  the
• 5:08
  set
• 5:08
  pictures,
• 5:09
  you
• 5:09
  know,
• 5:09
  but
• 5:09
  now
• 5:09
  we
• 5:09
  can
• 5:10
  do
• 5:10
  price
• 5:10
  verification.
• 5:11
  Right.
• 5:11
  We
• 5:12
  can
• 5:12
  look
• 5:12
  at
• 5:12
  our
• 5:12
  out
• 5:12
  of
• 5:12
  stocks
• 5:13
  with
• 5:13
  them.
• 5:14
  Our
• 5:14
  pricing
• 5:14
  team
• 5:15
  loves
• 5:15
  them
• 5:15
  because
• 5:16
  they
• 5:17
  lay
• 5:17
  out
• 5:17
  the
• 5:18
  map
• 5:18
  being
• 5:18
  such
• 5:18
  large
• 5:19
  stores.
• 5:19
  Yeah.
• 5:20
  Now
• 5:20
  they
• 5:20
  get
• 5:20
  a
• 5:20
  more
• 5:20
  effective
• 5:21
  way
• 5:21
  to
• 5:22
  run
• 5:22
  through
• 5:22
  the
• 5:22
  stores
• 5:22
  and
• 5:22
  do
• 5:23
  their
• 5:23
  work
• 5:24
  because
• 5:24
  it's
• 5:24
  leading
• 5:24
  them
• 5:25
  through
• 5:25
  the
• 5:25
  aisles
• 5:25
  and
• 5:25
  the
• 5:26
  path
• 5:26
  that
• 5:26
  they
• 5:26
  need
• 5:26
  to
• 5:26
  go
• 5:26
  in.
• 5:27
  Right.
• 5:27
  Well,
• 5:27
  and
• 5:27
  that's
• 5:28
  funny
• 5:28
  that
• 5:28
  you
• 5:28
  said
• 5:28
  that,
• 5:28
  too,
• 5:28
  because,
• 5:29
  you
• 5:29
  know,
• 5:29
  in
• 5:29
  a
• 5:30
  lot
• 5:30
  of
• 5:30
  ways,
• 5:30
  and
• 5:30
  I'm
• 5:30
  sure,
• 5:30
  I'm
• 5:31
  guessing
• 5:31
  you
• 5:31
  guys
• 5:31
  feel
• 5:31
  the
• 5:31
  same
• 5:31
  way,
• 5:32
  because
• 5:32
  a
• 5:32
  lot
• 5:32
  of
• 5:32
  the
• 5:32
  grocers
• 5:32
  we
• 5:33
  talked
• 5:33
  to
• 5:33
  that
• 5:33
  have
• 5:33
  deployed
• 5:34
  robotics,
• 5:35
  they.
• 5:35
  They
• 5:35
  basically
• 5:36
  are
• 5:36
  of
• 5:36
  the
• 5:36
  opinion,
• 5:36
  like,
• 5:37
  they
• 5:37
  would
• 5:37
  never
• 5:37
  take
• 5:38
  it
• 5:38
  out
• 5:38
  of
• 5:38
  their
• 5:38
  store.
• 5:38
  Like,
• 5:39
  it's
• 5:39
  just
• 5:39
  that
• 5:39
  integral
• 5:40
  a
• 5:40
  part
• 5:40
  of
• 5:40
  their
• 5:40
  operations.
• 5:41
  Now,
• 5:41
  would
• 5:41
  you
• 5:41
  say
• 5:41
  the
• 5:41
  same
• 5:42
  thing?
• 5:42
  Absolutely.
• 5:43
  And
• 5:43
  I
• 5:43
  think,
• 5:43
  you
• 5:43
  know,
• 5:43
  we
• 5:44
  did
• 5:44
  a
• 5:44
  rollout
• 5:44
  of
• 5:44
  them.
• 5:45
  We
• 5:45
  didn't
• 5:45
  deploy
• 5:45
  them
• 5:45
  in
• 5:46
  all
• 5:46
  of
• 5:46
  our
• 5:46
  stores
• 5:46
  at
• 5:46
  the
• 5:47
  same
• 5:47
  times.
• 5:48
  The
• 5:48
  same
• 5:48
  time,
• 5:48
  which
• 5:49
  I
• 5:49
  think
• 5:49
  was
• 5:49
  effective.
• 5:50
  But
• 5:50
  we
• 5:50
  had
• 5:51
  stores
• 5:51
  calling,
• 5:51
  when
• 5:51
  do
• 5:52
  I
• 5:52
  get
• 5:52
  mine?
• 5:52
  When
• 5:52
  do
• 5:52
  I
• 5:53
  get
• 5:53
  mine?
• 5:53
  Because
• 5:53
  they
• 5:53
  were
• 5:53
  hearing
• 5:54
  how
• 5:54
  effective
• 5:55
  they
• 5:55
  were
• 5:55
  and
• 5:55
  how
• 5:56
  they
• 5:56
  were
• 5:56
  helping
• 5:56
  people
• 5:56
  do
• 5:57
  their
• 5:57
  job
• 5:57
  and
• 5:57
  just
• 5:57
  be
• 5:58
  more
• 5:58
  efficient
• 5:58
  at
• 5:58
  it.
• 5:59
  Right.
• 5:59
  Yeah.
• 5:59
  And
• 6:00
  helps,
• 6:00
  you
• 6:00
  know,
• 6:01
  allocate
• 6:01
  that
• 6:01
  payroll,
• 6:02
  too,
• 6:02
  so
• 6:02
  that
• 6:03
  they
• 6:03
  can
• 6:03
  do
• 6:03
  the
• 6:03
  things
• 6:03
  in
• 6:03
  the
• 6:04
  jobs
• 6:04
  that
• 6:04
  they
• 6:04
  want
• 6:04
  to
• 6:04
  do
• 6:04
  across
• 6:05
  the
• 6:05
  chain.
• 6:05
  I
• 6:05
  imagine
• 6:06
  this
• 6:06
  gotta
• 6:06
  be
• 6:06
  key.
• 6:06
  It
• 6:06
  allows
• 6:07
  them
• 6:07
  to
• 6:07
  do
• 6:07
  different
• 6:08
  things
• 6:08
  and
• 6:08
  be
• 6:09
  a
• 6:09
  little
• 6:09
  bit
• 6:09
  more
• 6:09
  proactive
• 6:10
  on
• 6:10
  some
• 6:10
  of
• 6:10
  their
• 6:10
  work
• 6:11
  versus
• 6:11
  just
• 6:11
  trying
• 6:12
  to
• 6:12
  play
• 6:13
  catch
• 6:13
  up
• 6:13
  all
• 6:13
  of.
• 6:13
  The
• 6:13
  time,
• 6:14
  especially
• 6:14
  in
• 6:14
  a
• 6:15
  235,000.
• 6:16
  Yeah.
• 6:16
  Right.
• 6:16
  I
• 6:16
  imagine
• 6:16
  there's
• 6:17
  a
• 6:17
  lot
• 6:17
  of
• 6:17
  work
• 6:17
  to
• 6:17
  do.
• 6:17
  Yeah,
• 6:18
  right.
• 6:18
  Footprint.
• 6:19
  Yeah,
• 6:20
  there's
• 6:20
  a
• 6:20
  big
• 6:20
  footprint.
• 6:20
  We
• 6:20
  can
• 6:21
  make
• 6:21
  some
• 6:21
  robots
• 6:21
  to
• 6:21
  help
• 6:22
  out
• 6:22
  on
• 6:22
  that
• 6:23
  floor
• 6:23
  walk.
• 6:23
  We
• 6:24
  can
• 6:24
  make
• 6:24
  it
• 6:24
  more
• 6:24
  efficient
• 6:25
  in
• 6:25
  how
• 6:25
  they
• 6:25
  walk.
• 6:26
  Right.
• 6:27
  All
• 6:27
  right.
• 6:27
  So
• 6:28
  I
• 6:28
  think
• 6:28
  Ann
• 6:29
  and
• 6:29
  I
• 6:29
  would
• 6:29
  lose
• 6:29
  our
• 6:29
  journalist
• 6:30
  card
• 6:30
  if
• 6:30
  we
• 6:30
  didn't
• 6:31
  ask
• 6:31
  you
• 6:31
  this
• 6:31
  next
• 6:31
  question.
• 6:32
  There's
• 6:32
  been
• 6:32
  a
• 6:32
  lot
• 6:32
  of
• 6:32
  hubbub
• 6:33
  in
• 6:33
  the
• 6:33
  industry
• 6:33
  about
• 6:33
  generative
• 6:34
  AI.
• 6:35
  How
• 6:35
  at
• 6:35
  all
• 6:36
  are
• 6:36
  you
• 6:36
  and
• 6:36
  your
• 6:36
  role
• 6:36
  at
• 6:37
  Woodman's
• 6:37
  evaluating
• 6:38
  the
• 6:38
  application
• 6:38
  of
• 6:39
  that
• 6:39
  technology?
• 6:39
  So
• 6:40
  that's
• 6:40
  a
• 6:40
  good
• 6:40
  question.
• 6:41
  I
• 6:41
  wish
• 6:41
  my
• 6:41
  marketing
• 6:42
  director
• 6:42
  was
• 6:42
  here
• 6:42
  with
• 6:43
  me
• 6:43
  right
• 6:43
  now
• 6:43
  because
• 6:43
  he
• 6:44
  is
• 6:44
  itching
• 6:45
  to
• 6:45
  use
• 6:45
  AI.
• 6:46
  That's
• 6:46
  what
• 6:46
  we
• 6:46
  hear
• 6:46
  a
• 6:46
  lot.
• 6:46
  Marketing
• 6:47
  for
• 6:47
  sure.
• 6:47
  Yeah.
• 6:48
  Right.
• 6:48
  And
• 6:48
  we
• 6:49
  certainly
• 6:49
  partner
• 6:50
  with
• 6:50
  different
• 6:50
  organizations
• 6:51
  and
• 6:52
  software
• 6:52
  programs
• 6:53
  that
• 6:53
  use
• 6:53
  AI
• 6:54
  on
• 6:54
  their
• 6:54
  end,
• 6:54
  and
• 6:54
  we
• 6:54
  get
• 6:55
  the
• 6:55
  results
• 6:55
  of
• 6:55
  that.
• 6:56
  I
• 6:57
  think
• 6:57
  we're
• 6:57
  interested
• 6:58
  in
• 6:58
  it.
• 6:58
  We
• 6:58
  just
• 6:58
  haven't
• 6:59
  dove
• 6:59
  in
• 6:59
  yet.
• 6:59
  And
• 7:00
  I
• 7:00
  think
• 7:00
  just
• 7:00
  trying
• 7:00
  to
• 7:01
  understand
• 7:01
  what
• 7:02
  is
• 7:02
  the
• 7:02
  best
• 7:02
  use
• 7:03
  of
• 7:03
  it.
• 7:03
  How
• 7:03
  do
• 7:03
  we
• 7:04
  use
• 7:04
  it
• 7:04
  effectively
• 7:05
  and
• 7:05
  safely,
• 7:06
  too.
• 7:06
  Right.
• 7:06
  Because
• 7:07
  you
• 7:07
  hear,
• 7:07
  and
• 7:07
  it
• 7:07
  can
• 7:07
  be
• 7:07
  very
• 7:08
  overwhelming
• 7:08
  and
• 7:09
  you
• 7:09
  hear
• 7:09
  a
• 7:09
  lot
• 7:09
  of
• 7:09
  the
• 7:10
  things
• 7:10
  that
• 7:10
  can
• 7:11
  scare
• 7:11
  you.
• 7:12
  And
• 7:12
  so
• 7:12
  just
• 7:12
  being
• 7:12
  smart
• 7:13
  about
• 7:13
  it,
• 7:13
  but
• 7:13
  it's
• 7:13
  definitely
• 7:14
  something
• 7:14
  that
• 7:15
  we're
• 7:15
  looking
• 7:15
  into.
• 7:16
  And
• 7:17
  now,
• 7:17
  Kristen,
• 7:18
  as
• 7:18
  you
• 7:18
  think
• 7:19
  about
• 7:19
  Genai
• 7:19
  being
• 7:20
  one
• 7:20
  of
• 7:20
  the
• 7:20
  things
• 7:21
  going
• 7:22
  into
• 7:22
  the
• 7:23
  rest
• 7:23
  of
• 7:23
  this
• 7:23
  year
• 7:23
  and
• 7:24
  into
• 7:24
  2025,
• 7:25
  what
• 7:25
  are
• 7:25
  you
• 7:25
  excited
• 7:26
  about?
• 7:26
  What
• 7:26
  are
• 7:26
  you
• 7:26
  excited
• 7:26
  to
• 7:27
  look
• 7:27
  around
• 7:27
  the
• 7:27
  floor
• 7:28
  here
• 7:28
  to
• 7:28
  check
• 7:28
  out,
• 7:29
  to
• 7:29
  potentially
• 7:29
  test
• 7:30
  in
• 7:30
  Woodman's
• 7:31
  in
• 7:31
  the
• 7:31
  coming
• 7:31
  months?
• 7:32
  Oh,
• 7:32
  gosh.
• 7:32
  When
• 7:32
  I
• 7:32
  look
• 7:33
  around
• 7:33
  the
• 7:33
  floor,
• 7:33
  there's
• 7:33
  so
• 7:34
  much
• 7:34
  to
• 7:34
  look.
• 7:36
  This
• 7:36
  is
• 7:36
  like
• 7:36
  the
• 7:36
  first
• 7:37
  hour
• 7:37
  that
• 7:37
  the
• 7:37
  exhibit
• 7:37
  hall
• 7:38
  has
• 7:38
  been
• 7:38
  open,
• 7:38
  too.
• 7:38
  So
• 7:39
  it's
• 7:39
  like.
• 7:39
  It's
• 7:39
  like.
• 7:39
  Oh,
• 7:39
  my
• 7:39
  gosh.
• 7:40
  It's
• 7:40
  like
• 7:40
  a
• 7:40
  kid
• 7:40
  in
• 7:40
  the
• 7:40
  candy
• 7:41
  store.
• 7:41
  Exactly.
• 7:42
  Exactly.
• 7:42
  So
• 7:43
  one
• 7:43
  thing
• 7:43
  I
• 7:43
  would
• 7:43
  be
• 7:43
  amiss
• 7:44
  if
• 7:44
  I
• 7:44
  didn't
• 7:44
  mention
• 7:44
  we
• 7:45
  had
• 7:45
  kind
• 7:45
  of
• 7:45
  been
• 7:45
  in
• 7:45
  a
• 7:45
  holding
• 7:46
  pattern
• 7:46
  on
• 7:46
  growth,
• 7:47
  just
• 7:48
  rebuilding
• 7:48
  from
• 7:48
  the
• 7:49
  labor
• 7:49
  challenges
• 7:49
  that
• 7:50
  everybody
• 7:50
  saw.
• 7:51
  So
• 7:52
  we've
• 7:52
  done
• 7:52
  a
• 7:52
  lot
• 7:52
  of
• 7:53
  work
• 7:53
  to
• 7:53
  rebuild
• 7:53
  that,
• 7:54
  and
• 7:54
  we're
• 7:55
  back
• 7:55
  in
• 7:55
  a
• 7:55
  growth
• 7:55
  pattern.
• 7:56
  And
• 7:56
  we
• 7:56
  are
• 7:56
  actually
• 7:57
  looking
• 7:57
  to
• 7:57
  open
• 7:57
  a
• 7:57
  new
• 7:58
  store
• 7:59
  next
• 7:59
  year.
• 7:59
  So
• 7:59
  it's
• 8:00
  under
• 8:00
  construction
• 8:01
  right
• 8:01
  now.
• 8:01
  Where
• 8:01
  is
• 8:01
  it?
• 8:02
  It's
• 8:02
  in
• 8:02
  Racine.
• 8:05
  Congratulations.
• 8:05
  Thank
• 8:06
  you.
• 8:06
  So
• 8:06
  I'm
• 8:06
  excited
• 8:07
  about
• 8:07
  that.
• 8:08
  I'm
• 8:08
  excited
• 8:09
  to
• 8:09
  look
• 8:09
  around
• 8:09
  and
• 8:09
  see
• 8:10
  what
• 8:10
  opportunities
• 8:10
  there.
• 8:11
  I
• 8:11
  think
• 8:11
  this,
• 8:12
  just
• 8:12
  looking
• 8:13
  at
• 8:13
  this
• 8:13
  format
• 8:14
  and
• 8:14
  the
• 8:14
  show
• 8:14
  itself
• 8:15
  will
• 8:15
  be
• 8:15
  a
• 8:16
  good
• 8:16
  challenge
• 8:16
  for
• 8:16
  me
• 8:16
  to
• 8:17
  kind
• 8:17
  of
• 8:17
  look
• 8:17
  at
• 8:17
  what
• 8:18
  opportunities
• 8:18
  are
• 8:18
  out
• 8:19
  there,
• 8:19
  what's
• 8:19
  a
• 8:19
  good
• 8:20
  fit
• 8:20
  for
• 8:20
  us,
• 8:20
  and
• 8:20
  how
• 8:20
  do
• 8:21
  we
• 8:21
  effectively
• 8:21
  bring
• 8:21
  it
• 8:22
  back
• 8:22
  and
• 8:22
  talk
• 8:22
  about
• 8:23
  it
• 8:23
  for
• 8:23
  possible
• 8:24
  use.
• 8:24
  Yeah.
• 8:25
  Wow.
• 8:25
  That's
• 8:26
  a
• 8:26
  great
• 8:26
  way
• 8:26
  to
• 8:26
  approach
• 8:26
  the
• 8:27
  show,
• 8:27
  just
• 8:27
  to
• 8:27
  stay
• 8:27
  curious
• 8:28
  and
• 8:28
  take
• 8:28
  it
• 8:28
  all
• 8:29
  in.
• 8:29
  That's
• 8:29
  what
• 8:29
  we
• 8:29
  always
• 8:29
  recommend
• 8:30
  to
• 8:30
  everyone
• 8:30
  as
• 8:30
  well.
• 8:31
  So,
• 8:31
  well,
• 8:31
  Kristen,
• 8:32
  thank
• 8:32
  you
• 8:32
  so
• 8:32
  much
• 8:32
  for
• 8:32
  being
• 8:33
  with
• 8:33
  us
• 8:33
  again.
• 8:34
  Kristen
• 8:34
  pop
• 8:34
  of
• 8:34
  Woodman's
• 8:36
  we
• 8:36
  are
• 8:36
  going
• 8:36
  to
• 8:36
  be
• 8:36
  here
• 8:36
  all
• 8:37
  week
• 8:37
  long.
• 8:37
  Thanks
• 8:38
  to
• 8:38
  the
• 8:38
  fusion
• 8:38
  group
• 8:38
  for
• 8:39
  supporting
• 8:39
  our
• 8:39
  work
• 8:39
  here
• 8:40
  at
• 8:40
  the
• 8:40
  conference.
• 8:40
  And
• 8:40
  until
• 8:41
  next
• 8:41
  time.
• 8:42
  And
• 8:42
  when
• 8:42
  we're
• 8:42
  going
• 8:42
  to
• 8:42
  come
• 8:43
  back
• 8:43
  with
• 8:43
  the
• 8:44
  Sam's
• 8:44
  club
• 8:44
  CEO.
• 8:45
  So
• 8:45
  stick
• 8:45
  around
• 8:45
  for
• 8:45
  that
• 8:46
  and
• 8:46
  be
• 8:46
  careful
• 8:47
  out
• 8:47
  there.