Episode 29: AI in Telecom: Solving 3 Big Challenges
How are AI and Salesforce helping telcos solve their 3 biggest challenges—monetization, CX, and fraud?
Telecom veteran Richa Malhotra shares insights in this packed episode with Jas Kaur.
Key Topics
AI for 5G monetization and network optimization
Real-time, AI-driven customer experience
Fraud and cybersecurity in the age of AI
Foundational advice for AI adoption in telecom
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.