Latest / The Nonprofit Podcast / Summer Rewind| Slow Fundraising: How to Do Less and Raise More with Chad Barger
Transcript
- 0:00SPEAKER_01: Fundraising can feel really fast.
- 0:02SPEAKER_01: Constant campaigns, constant asks, constant pressure to do more.
- 0:07SPEAKER_01: And at a certain point, you start to wonder: is all this actually making us more effective or just making us busier?
- 0:16SPEAKER_01: The Nonprofit Podcast, powered by DonorBox.
- 0:20SPEAKER_01: Welcome to the Nonprofit Podcast.
- 0:22SPEAKER_01: I'm Jenna Lynch, Head of Community Engagement here at Donorbox.
- 0:26SPEAKER_01: Each week we bring you practical strategies, clear insights, and inspiration to help you raise more, reach further, and take your nonprofit to the next level.
- 0:35SPEAKER_01: Instead of doing more, what if the better question is what actually matters?
- 0:40SPEAKER_01: What actually moves a relationship forward?
- 0:43SPEAKER_01: What makes someone stay connected to your mission over time?
- 0:47SPEAKER_01: And that is exactly what I want to dig into with today's guest.
- 0:51SPEAKER_01: If you've been listening to the Nonprofit Podcast for a while, you probably already know Chad Barger.
- 0:56SPEAKER_01: He's the owner of Productive Fundraising and a master trainer who brings a really practical, grounded perspective to his work.
- 1:05SPEAKER_01: And we are always happy to have him join us and to be learning from him.
- 1:10SPEAKER_01: And more recently, he's been exploring this idea of slow fundraising, which I think is going to resonate with a lot of our listeners who are trying to be more thoughtful about how they spend their time and energy.
- 1:23SPEAKER_01: So, Chad, I'm really glad to have you here with us today.
- 1:26SPEAKER_02: Hey there, Jenna.
- 1:27SPEAKER_02: It's great to be back.
- 1:28SPEAKER_02: Always love being on the nonprofit podcast and hanging out with my friends at DonorBox.
- 1:32SPEAKER_01: We always love it too.
- 1:34SPEAKER_01: And I'm especially excited to dig into this topic today.
- 1:37SPEAKER_01: I think it's incredibly relevant.
- 1:40SPEAKER_01: I think that, gosh, we're already in the end of March and the year kicked off very quickly, I think, for people, a lot of organizations.
- 1:50SPEAKER_01: You always think you have a little bit more breathing room than you actually do in reality.
- 1:55SPEAKER_01: So I would love to pick your brain.
- 1:57SPEAKER_01: When you talk about slow fundraising, what do you mean by that?
- 2:03SPEAKER_01: And how do you tend to break that down typically?
- 2:07SPEAKER_02: Yeah.
- 2:08SPEAKER_02: So this is actually something I've been struggling with for, you know, probably the last decade.
- 2:14SPEAKER_02: Um, you know, back to when I was a frontline fundraiser before I was a consultant.
- 2:19SPEAKER_02: And we just are constantly go, go, go, you know, one thing to the next, and always trying to do everything, every single idea.
- 2:28SPEAKER_02: And it's just like this perpetual hamster wheel that never stops.
- 2:33SPEAKER_02: And when I switch to, you know, the consulting world, and I do a lot of coaching, primarily with small to mid-size organizations, and they're always in this situation of just doing everything, every single opportunity.
- 2:46SPEAKER_02: And I always joke that I really could use like a counseling degree sometimes because more often than not, we're not we're not talking about fundraising, we're talking about all the stuff that gets in the way of doing the fundraising.
- 2:59SPEAKER_02: So I read this great book.
- 3:01SPEAKER_02: I'm a bit of a personal productivity nerd.
- 3:04SPEAKER_02: Um, it's in my company name, Productive Fundraising.
- 3:07SPEAKER_02: Um, so I'm always reading these books, and one of my favorite authors and thought leaders there is Cal Newport.
- 3:13SPEAKER_02: Um, and he had a new book come out last year called Slow Productivity, uh, The Lost Art of Accomplishment Without Burnout.
- 3:22SPEAKER_02: And um, that kind of really resonated with me.
- 3:24SPEAKER_02: I'm like, yeah, that that's what we're trying for.
- 3:27SPEAKER_02: The lost art of accomplishment without burnout.
- 3:30SPEAKER_02: Um, so I read it and then I just took the three core principles from it and applied it to fundraising because it works perfectly.
- 3:39SPEAKER_02: And those three key principles are first off, do fewer things.
- 3:45SPEAKER_02: You know, we don't need to do everything, we need to do the right things.
- 3:49SPEAKER_02: Um, work at a natural pace.
- 3:51SPEAKER_02: So instead of this like super fight or flight, you know, all out, and then we kind of crash and burnout, like the steady, natural pace, and then obsess over quality.
- 4:02SPEAKER_02: The things we do, make sure they're done excessively well.
- 4:07SPEAKER_01: Yep.
- 4:07SPEAKER_01: I I think um that's really interesting because I know a lot of teams feel that exactly what you just said, right?
- 4:15SPEAKER_01: But they don't always have a structure for it.
- 4:19SPEAKER_01: And so I think everything stays reactive, right?
- 4:24SPEAKER_01: And um what I like about this is that it gives people a way to actually step back and evaluate what they're doing instead of just keeping up with everything coming at them.
- 4:38SPEAKER_01: And like you said, uh sometimes you can very much be a counselor in this way.
- 4:43SPEAKER_01: It's not that folks are not doing a good job at fundraising, it's just hard to uh deprioritize things when everything feels so important and so urgent.
- 4:54SPEAKER_01: So I would love to talk through that first piece a bit more because I think that's uh where this is really gonna click for folks.
- 5:03SPEAKER_01: Uh so you started with that first principle, which was do do fewer things.
- 5:10SPEAKER_01: Yes, preach, right?
- 5:12SPEAKER_01: This is this is exactly it.
- 5:15SPEAKER_01: Um and so let's let's start with breaking breaking that down.
- 5:21SPEAKER_01: Uh what does that actually look like in practice in fundraisers?
- 5:26SPEAKER_01: I think it's so easy to say, oh yeah, I'm just I'm gonna do less at but gosh, how do you actually do that?
- 5:33SPEAKER_02: Yeah, you know, I teach um nonprofit fundraising 101 at two colleges, and I use the creatively named book, Nonprofit Fundraising 101, and it has 26 chapters.
- 5:44SPEAKER_02: So basically like 26 ways to raise money, and everybody thinks they need to do all 26.
- 5:50SPEAKER_02: Yeah.
- 5:50SPEAKER_02: And no, let's pick like the five that work best for your organization.
- 5:57SPEAKER_02: I always see uh, you know, it's Pareto's principle, the the 80-20 rule.
- 6:01SPEAKER_02: So, you know, 20% of your effort actually usually yields 80% of the results.
- 6:08SPEAKER_02: So, first step is figuring out what that is, like what actually works at your organization.
- 6:14SPEAKER_02: So, doing the analysis, making sure we have tracking in there so we can see that.
- 6:18SPEAKER_02: And then, you know, figuring out the things that don't work.
- 6:22SPEAKER_02: I mean, once you actually do some analysis, a lot of organizations have um some kind of fundraising effort they're doing that actually has a negative return on investment and they don't even realize it, um, especially when you factor in like staff time.
- 6:36SPEAKER_02: And oftentimes it's some it's our fundraising events.
- 6:40SPEAKER_02: Um when you when you put that time in there, man, um why are we doing some of them?
- 6:46SPEAKER_01: I agree with that, I think.
- 6:47SPEAKER_01: Uh and that's one thing uh even in organizations that I've been with um in the past, we never factored in how much we were worth hour by hour.
- 6:59SPEAKER_01: Right?
- 7:00SPEAKER_01: Uh even volunteers, I don't know what they're valued now, but back when I was a volunteer manager, volunteers were valued at$26 an hour.
- 7:08SPEAKER_01: Um, and I can only imagine it's more now.
- 7:11SPEAKER_01: So that time is a huge factor in measuring if something is actually productive and moving the needle.
- 7:20SPEAKER_01: So you're talking about auditing basically the systems and the processes you're doing.
- 7:27SPEAKER_01: You know, if you're doing 27 different fundraising activities or methods or whatever that may be, where would you suggest someone starts looking at that step by step?
- 7:38SPEAKER_02: Yeah, it for me it comes down to tracking and recording.
- 7:41SPEAKER_02: So do we have the system in place to actually record what is generating this donation?
- 7:48SPEAKER_02: Um, you know, at an event, it's simple because you know, people buy a ticket to they do something at the event, but you know, random gift shows up in the mail.
- 7:57SPEAKER_02: Do we have, you know, our solicitation codes on things?
- 8:00SPEAKER_02: Do we have it set up so that very rarely are we putting something in our database that says unknown or unsolicited?
- 8:09SPEAKER_02: Because usually it's not.
- 8:10SPEAKER_02: So those systems and and tracking in place so that we could actually get good data to then review.
- 8:16SPEAKER_02: And I'm pretty old school with data.
- 8:19SPEAKER_02: You know, you go to your CRM, uh, you use a tool like donor box or something else, and you kit reports.
- 8:25SPEAKER_02: There's probably 30 or 40 stock reports in there, and that's just overwhelming.
- 8:30SPEAKER_02: Um, so I like you know, the simple nine-point performance index, it goes way back to Jim Greenfield in the late 90s and uh just looking at a few key indicators, but you need that data.
- 8:43SPEAKER_02: Where did this gift come from to be able to look at that?
- 8:46SPEAKER_01: Yes, yep, I think that's a great tip.
- 8:48SPEAKER_01: And so digging into your data, really understanding what's going on.
- 8:53SPEAKER_01: Um, when teams start shifting in that direction, when they get clarity on what that really means, uh what starts to feel different for organizations?
- 9:06SPEAKER_02: There's just some relief.
- 9:07SPEAKER_02: Like, you know, we don't have to do all this.
- 9:10SPEAKER_02: You know, the the the board member or the volunteer that says, Oh, we're gonna do the golf tournament because we've always done the golf tournament.
- 9:16SPEAKER_02: And all of a sudden you have data that shows we actually technically lose money on the golf tournament.
- 9:22SPEAKER_02: They no longer really have something they can stand on there.
- 9:25SPEAKER_02: And the, oh, we've always done it this way.
- 9:27SPEAKER_02: That just kind of goes away.
- 9:28SPEAKER_02: So that relief kicks in.
- 9:30SPEAKER_02: And when we have a plan, we know we're gonna focus on these five areas.
- 9:34SPEAKER_02: And then the call comes in from the local restaurant that wants us to do a restaurant night where we get 10% of the proceeds, but we have to advertise it like in 15 social posts and do all this work.
- 9:46SPEAKER_02: It's much easier to say no.
- 9:48SPEAKER_02: As we have a plan, we know where we're gonna focus and go from there.
- 9:52SPEAKER_01: Yeah, and that's so interesting because it sounds like what changes isn't just workload, right?
- 9:59SPEAKER_01: Like you said, it's that level of clarity, that level of relief around what actually matters.
- 10:04SPEAKER_01: I think that I'm gonna over-generalize here.
- 10:07SPEAKER_01: I think that especially in the nonprofit sector, we can be very um emotional, right?
- 10:12SPEAKER_01: What the work that we do is heartfelt.
- 10:14SPEAKER_01: It's all built on relationships and impact that changes lives.
- 10:20SPEAKER_01: I I worked this way a lot when I was learning fundraising at the very beginning.
- 10:24SPEAKER_01: So to have data to just kind of ground you a little bit in what the reality is, I think is what actually matters.
- 10:34SPEAKER_02: Yeah, and I think that feeds right into the second principle, which is like working at a more natural pace.
- 10:40SPEAKER_02: And I really like to say, um, I'm a formal band nerd, so uh, you know, I like rhythm, like a natural rhythm, like just a steady, ongoing beat, rather than what I see a lot of nonprofits do.
- 10:53SPEAKER_02: And it's like these frenetic all-out bursts, um, usually in the spring and the fall, uh, where we're just going, you know, it's like 60 hour weeks, oh back to back to back, and then we just kind of go into this burnout and we do nothing for like all of January just to recover.
- 11:09SPEAKER_02: So rather than that, just a completely tiring pattern, just getting this more general, steady year-round, these are the five things we need to do.
- 11:20SPEAKER_02: We do them well and we keep doing them rather than this all-out just burnout recipe that so many nonprofits are in.
- 11:30SPEAKER_01: Yeah.
- 11:31SPEAKER_01: I I can't imagine it's one size fits all, but we could probably get pretty close.
- 11:36SPEAKER_01: You mentioned you're a band nerd.
- 11:38SPEAKER_01: Uh, so I guess playing in a music theory here.
- 11:41SPEAKER_01: There's classical music and there's jazz music, right?
- 11:43SPEAKER_01: And there is a rhythm that works for everybody.
- 11:46SPEAKER_01: What would you recommend for a small to mid-size organization?
- 11:51SPEAKER_01: What does that rhythm look like to you that really is effective?
- 11:54SPEAKER_02: Well, I'm a big planner.
- 11:56SPEAKER_02: I live by my calendar and I love time blocking.
- 11:59SPEAKER_02: So figuring out our first step, what are those five key things that really move the needle for us that we need to focus on?
- 12:06SPEAKER_02: And then each week, can I put two or three hours where we're gonna focus on that item in the calendar?
- 12:13SPEAKER_02: So my productivity nerd author Cal Newport, he will call it deep work.
- 12:18SPEAKER_02: All right, when are we gonna find time for deep work?
- 12:20SPEAKER_02: So maybe you're a um, you know, a morning person.
- 12:24SPEAKER_02: That's when you're the most creative, it's when you think best.
- 12:27SPEAKER_02: So you're gonna block, you know, 9 to 11 a.m.
- 12:30SPEAKER_02: every day.
- 12:31SPEAKER_02: This is my deep work time.
- 12:33SPEAKER_02: This is where I focus on our five core items.
- 12:36SPEAKER_02: Um, and there's gotta be a really good reason for me to take a meeting or a phone call during that.
- 12:42SPEAKER_02: You know, it could be three to five, whatever works for you.
- 12:46SPEAKER_02: Um, it could be at various times throughout the week, but just getting it on your calendar so that it actually happens is usually the key.
- 12:53SPEAKER_01: I am such a big proponent of time blocking.
- 12:57SPEAKER_01: It's such a good way to hold yourself accountable and putting those things in buckets, right?
- 13:05SPEAKER_01: It's non-negotiable.
- 13:06SPEAKER_01: You block it on your calendar, and unless it's uberly urgent, a massive emergency, you really hold that line.
- 13:16SPEAKER_01: I don't think enough people do this.
- 13:19SPEAKER_01: And it's not just time blocking and adding it on your calendar and creating that cadence, creating that rhythm.
- 13:25SPEAKER_01: It's putting your phone on, do not disturb, closing out your email system, right?
- 13:31SPEAKER_01: It's it's removing any other noise that can take you away from that thing that you've blocked out.
- 13:39SPEAKER_02: Yes.
- 13:40SPEAKER_02: So many people don't realize you can turn off email notifications in Microsoft Outlook.
- 13:46SPEAKER_02: I mean, why do you want this like perpetual pinging happening all day long?
- 13:50SPEAKER_02: So um, yeah, set up your systems to be conducive to getting that important work done.
- 13:57SPEAKER_01: And going back to time blocking too, uh something that I've talked about fairly recently is blocking out, like you said, not just for tasks, but for segments of your donor base.
- 14:09SPEAKER_01: And uh some teams do not have the luxury of large development teams.
- 14:14SPEAKER_01: You may be a team of one, a team of one and a half, a team of two, and making sure that you are assigning people to that segment if you can is is great.
- 14:25SPEAKER_01: But if you are just a small team blocking out a part of your week to nurture your mid-level donors, right, or your major donors can be really effective as well.
- 14:36SPEAKER_01: When you're thinking about that cadence, how often would you suggest you're engaging certain segments of donors?
- 14:48SPEAKER_02: Well, that's actually a great transition to the final theory, which is once you're doing fewer things and you're doing them regularly on this natural rhythm, then you can just focus on doing them really, really well.
- 15:04SPEAKER_02: So obsessing over quality is that last piece.
- 15:09SPEAKER_02: And I I love that you're kind of bringing up segmentation and donor interaction because what I find is when people are doing less things, they're visiting them on a regular basis, all of a sudden there's room for all those donor touch points and stewardship and focusing on donor retention that we're never able to do when we're trying to do 27 things, right?
- 15:33SPEAKER_02: Um, so yeah, what do I love?
- 15:36SPEAKER_02: I love that our donors get a personal piece of outreach once a quarter.
- 15:43SPEAKER_02: You know, once a quarter.
- 15:44SPEAKER_02: So what's that look like?
- 15:46SPEAKER_02: You know, you have 500 donors.
- 15:48SPEAKER_02: I mean, it's not gonna be a phone call once a quarter, but can it be, you know, something that says um to our monthly donors, uh, thanks forin for being a monthly donor.
- 15:58SPEAKER_02: We appreciate you.
- 15:59SPEAKER_02: Thanks so much.
- 16:00SPEAKER_02: Your monthly support does this something that says, I see you, I know who you are, uh, we know what you do.
- 16:08SPEAKER_02: Not just, hey, donor, dear friend of the museum, you know, like for that personal piece.
- 16:13SPEAKER_02: All of a sudden, room for that starts showing up.
- 16:16SPEAKER_01: And and I think from the donor side, they can really tell when you've made room for them.
- 16:22SPEAKER_01: I think that makes such a big difference.
- 16:26SPEAKER_01: Like you said, it's not just the receipts that said thanks for your$50 donation, valued at this, see the attached thing for your taxes.
- 16:36SPEAKER_01: It's really letting folks know that you understand who they are, you understand or you appreciate the the impact that they're making.
- 16:45SPEAKER_01: And you would think that these things uh wouldn't slip through the cracks, but they really can when uh you're doing fast fundraising for the lack of a better term, right?
- 16:56SPEAKER_02: Uh it really uh I'll go status quo fundraising.
- 17:02SPEAKER_01: Yeah, there you go.
- 17:03SPEAKER_01: Status quo fundraising.
- 17:04SPEAKER_01: Uh you'll have to coin that.
- 17:06SPEAKER_01: And and you know, and it's not what I want organizations to understand, and please chime in here, is like the stewardship piece is not well, yes, it's it's to make donors feel good and feel appreciated, right?
- 17:22SPEAKER_01: The long-term impact is the retention.
- 17:26SPEAKER_01: Retention rates are very scary for first-time donors, right?
- 17:32SPEAKER_01: We know that repeat donors stay longer and they give more as they stay longer, and slowing down and being able to find room to steward them.
- 17:42SPEAKER_02: It's amazing what happens when you go from the average donor retention rate, 43%, or been hanging around there for a while, and get that up to about 60, it completely changes your fundraising operation.
- 17:57SPEAKER_02: Um, and it's frankly just so much more enjoyable.
- 18:00SPEAKER_02: And you have um these conversations.
- 18:04SPEAKER_02: I have one client who um their donor retention rate, I don't think they can get it much higher.
- 18:09SPEAKER_02: It's in the high 60s now.
- 18:11SPEAKER_02: Um, you know, life happens.
- 18:13SPEAKER_02: But um they spend their last half hour of every day filming 10 quick personalized videos, and they send them to donors.
- 18:24SPEAKER_02: And it's just hi, it's Chad from ABC Nonprofit.
- 18:27SPEAKER_02: Thanks so much for your support.
- 18:29SPEAKER_02: I'm here in the office today, but we just got this delivery of new supplies for our kids' programming next week.
- 18:35SPEAKER_02: Um, the volunteers are in here unboxing it.
- 18:38SPEAKER_02: Thanks for funding this.
- 18:39SPEAKER_02: We really appreciate you.
- 18:40SPEAKER_02: Thanks so much, Martha.
- 18:42SPEAKER_02: We couldn't do it without you.
- 18:43SPEAKER_02: That's amazing.
- 18:44SPEAKER_02: And she'll do like 10 of those.
- 18:46SPEAKER_02: It's the same exact message, but she says the person's name.
- 18:49SPEAKER_02: Yes.
- 18:50SPEAKER_02: And just sends it via text, you know, and has this ongoing relationship with the donors.
- 18:54SPEAKER_02: And uh it's because she's not running six events and you know, all these other things.
- 19:00SPEAKER_02: They've narrowed it down to focus on just what really matters.
- 19:03SPEAKER_02: They're doing slow fundraising and it's so much more effective.
- 19:08SPEAKER_01: I I think those types of videos are my favorite pieces of stewardship, and they can be so simple.
- 19:17SPEAKER_01: I think that some folks can be intimidated by something like that.
- 19:22SPEAKER_01: And that's a whole nother podcast episode.
- 19:24SPEAKER_01: Chad, but I it really it 10 seconds, right?
- 19:27SPEAKER_01: Do that a few times.
- 19:29SPEAKER_01: And again, I think this just goes beyond what I think people really realize is that um this can really impact your organization in a big way.
- 19:42SPEAKER_02: And and frankly, it makes fundraising easier and more fun doing all the things.
- 19:49SPEAKER_01: Put the fun back in fundraising.
- 19:51SPEAKER_01: Let's do it.
- 19:53SPEAKER_01: I think that's great.
- 19:54SPEAKER_01: Well, um, I know this is just the tip of the iceberg, and I could certainly chat about this with you so much longer.
- 20:02SPEAKER_01: But if someone is listening to this and thinking, okay, this all makes sense.
- 20:07SPEAKER_01: I'm feeling excited about this.
- 20:09SPEAKER_01: Uh where do I even start?
- 20:12SPEAKER_01: What is one practical action, one little shift someone could make this week to be more intentional about how they approach their fundraising?
- 20:21SPEAKER_02: I'm gonna start in the beginning with the data.
- 20:23SPEAKER_02: You can't do this if you don't have that good data that you can look at and analyze.
- 20:29SPEAKER_02: So, you know, while it might not be the most fun thing, and we're gonna get to the fun, you gotta do the hard work first and roll up your sleeves and figure out do I even have the data in the right way to look at this and know what's moving the needle for my nonprofit.
- 20:44SPEAKER_02: Um, so you might need to put systems and processes in place and monitor things for six, nine, twelve months before you can even make these decisions on where should we be focusing.
- 20:54SPEAKER_02: So um it's it's the non the non-fun piece, but look at your systems first.
- 21:00SPEAKER_00: Yes.
- 21:00SPEAKER_01: Yep.
- 21:01SPEAKER_01: A little bit of uh expert investigating there, rolling up your sleeves, I think will really make a big difference in the long run.
- 21:09SPEAKER_01: And of course, if you are using systems like DonorBox that can make it really easy to pull these reports that'll make it uh all the much better.
- 21:17SPEAKER_01: And if you don't have those systems in place, uh that is a good place to start.
- 21:21SPEAKER_01: So thank you for that.
- 21:22SPEAKER_01: And and if someone wants to go deeper on this, this concept of slow fundraising, uh, what are some resources of yours that you could point them to?
- 21:31SPEAKER_02: For sure.
- 21:32SPEAKER_02: Just hop on over to productivefundraising.com.
- 21:35SPEAKER_02: Um I have a huge free resource library.
- 21:38SPEAKER_02: I do a free monthly webinar on a various topic, um, a weekly e-blast with all kinds of articles and things.
- 21:46SPEAKER_02: So um just come into the productive fundraising universe and you will get plenty of slow fundraising tips.
- 21:53SPEAKER_01: Excellent.
- 21:53SPEAKER_01: And we'll be sure to link that in the show notes.
- 21:56SPEAKER_01: Uh, folks who visit this, I'm telling you, there's so much good stuff uh on Chad's webpage.
- 22:02SPEAKER_01: So please check it out.
- 22:03SPEAKER_01: And uh Chad, thank you so much.
- 22:05SPEAKER_01: This was uh this was a really good conversation.
- 22:07SPEAKER_02: Sure thing, Joe.
- 22:08SPEAKER_02: Always a pleasure.
- 22:10SPEAKER_01: And um, you know, uh I'll I'll wrap it up by saying what I keep coming back to is that this isn't really just about slowing down for the sake of it, right?
- 22:19SPEAKER_01: It's about being more intentional with what you're doing.
- 22:22SPEAKER_01: Fewer things, hopefully, but hopefully focusing on the ones that actually move things forward, working at a pace that is aligned with your donors and your team.
- 22:31SPEAKER_01: Like Chad said, really paying attention to the quality of each interaction so you can do it really, really well.
- 22:38SPEAKER_01: And I think that's really helpful.
- 22:40SPEAKER_01: It's a good way to step back and ask whether the pace you're keeping is actually serving your work and your donors or just serving your calendar.
- 22:47SPEAKER_01: And thank you for being a part of the nonprofit podcast community.
- 22:51SPEAKER_01: Your work matters, and we are honored to support it.
- 22:54SPEAKER_01: If you enjoyed this episode, share it, leave a review, or subscribe.
- 22:58SPEAKER_01: Until next time, take that first step and stay inspired.
- 23:02SPEAKER_00: That warm feeling when you help someone, it's not just happiness, it's fulfillment.
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