603: Innovation, Progress, and your Coffee Shop: Finding the Signal in the Noise

Keys To The Shop : Equipping Coffee Shop Leaders · May 12, 2026 · 27m

The words "innovation" and "progress" are the favorite buzz words of our industry, but what do they mean? It is usually a lot of noise around the subject of technology, but rarely related to things that deliver lasting positive change in the cafe. The average shop owner has to wade through a sea of claims and sales pitches all making big claims about their products. In the end, they are left with less money and typically the same issues.

Well today we are going to cut through the noise of the industry and its extractive disposition toward business owners and give you a way to think about…