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278. The Pattern Behind Burnout (And Why It Keeps Repeating) · The Kathie Owen Perspective Podcast

• 0:00
  Kathie (2): Let's talk about burnout, but not just the kind you see at work.
• 0:05
  Kathie (2): I'm talking about the kind you feel in your own mind in your relationships and in your day-to-day life.
• 0:12
  Kathie (2): That feeling where everything just feels a little heavier than it should, you're overthinking.
• 0:18
  Kathie (2): You're reacting faster than you want to.
• 0:21
  Kathie (2): You're carrying more than you need to, and you can't quite explain why.
• 0:27
  Kathie (2): Yes, this happens inside companies, but it's also happening inside you, me and everyone around us every single day.
• 0:37
  Kathie (2): And here's what I want you to know.
• 0:39
  Kathie (2): Burnout isn't the problem.
• 0:41
  Kathie (2): It's the result of a pattern.
• 0:44
  Kathie (2): And once you see the pattern, you'll start to see it everywhere.
• 0:49
  Kathie (2): Welcome to the Kathie Owen Perspective.
• 0:51
  Kathie (2): My name is Kathie Owen.
• 0:52
  Kathie (2): I work with companies, especially in high pressure environments like mergers, acquisitions, and scaling moments where something feels off.
• 1:03
  Kathie (2): The numbers might look fine, but the people don't.
• 1:06
  Kathie (2): There's friction, there's tension, there's burnout, there's turnover, and what I do is go inside organizations and help them see what's actually happening underneath all of that, not from a report from real behavior, real conversations, real patterns.
• 1:25
  Kathie (2): And I've been doing this long enough to tell you what you think is the problem usually isn't.
• 1:33
  Kathie (2): So let's get into it.
• 1:34
  Kathie (2): What I've seen over and over again across completely different companies is that burnout doesn't just appear.
• 1:43
  Kathie (2): It starts with a moment.
• 1:45
  Kathie (2): A moment of uncertainty.
• 1:49
  Kathie (2): Something's unclear, a decision needs to be made and there's pressure.
• 1:53
  Kathie (2): And instead of slowing down and getting curious about what's actually happening, people speed up.
• 2:02
  Kathie (2): And here's the pattern.
• 2:03
  Kathie (2): Uncertainty turns into urgency.
• 2:06
  Kathie (2): Urgency turns into reactivity.
• 2:10
  Kathie (2): Reactivity turns into a pattern, and then that pattern repeats.
• 2:17
  Kathie (2): Across meetings, across teams, across the entire organization, and no one stops to look at it.
• 2:26
  Kathie (2): Now, here's where it gets interesting.
• 2:28
  Kathie (2): Most people think you find problems in leadership meetings.
• 2:31
  Kathie (2): You don't.
• 2:32
  Kathie (2): You find them in how work actually happens I stood next to people while they're doing their jobs, not in a formal interview, not in a performance review, just standing there.
• 2:44
  Kathie (2): Sometimes I actually work with them.
• 2:47
  Kathie (2): I watch and I listen.
• 2:49
  Kathie (2): And guess what?
• 2:51
  Kathie (2): They start talking and what they say is where the truth is.
• 2:56
  Kathie (2): They tell you things like,"That's just how we do it.""We've always had to work around that." Or"No one really listens anyway." And when you hear that across different people, you realize this is not random.
• 3:13
  Kathie (2): This is a pattern.
• 3:15
  Kathie (2): And that pattern doesn't stay in one place.
• 3:18
  Kathie (2): It moves.
• 3:19
  Kathie (2): It usually starts somewhere upstream.
• 3:21
  Kathie (2): A rush decision, a conversation that didn't happen, a moment where someone reacted instead of seeing clearly.
• 3:29
  Kathie (2): And then it travels through communication, through leadership, through behavior, and by the time it shows up in the day-to-day work.
• 3:38
  Kathie (2): It's heavy, it's distorted, and people feel it.
• 3:43
  Kathie (2): That's where burnout comes from, not because people are weak, but because they're operating inside a system where patterns haven't been addressed.
• 3:53
  Kathie (2): People take on too much.
• 3:54
  Kathie (2): They try to prove their value.
• 3:57
  Kathie (2): They overextend, they stop speaking up, and over time they disengage, they leave or they stay and they check out.
• 4:06
  Kathie (2): And eventually your customers feel it too before they experience your product.
• 4:13
  Kathie (2): They experience your pressure.
• 4:18
  Kathie (2): And I'm gonna say something here that might challenge, some leaders.
• 4:22
  Kathie (2): A CEO can do this.
• 4:24
  Kathie (2): You don't have to hire someone like me.
• 4:27
  Kathie (2): You can walk into your own business, stand next to people.
• 4:32
  Kathie (2): Talk to them, work with them, see what's actually happening.
• 4:37
  Kathie (2): It only takes 10 minutes, 15 minutes, no agenda, just presence.
• 4:44
  Kathie (2): Because when leaders do that, everything shifts.
• 4:48
  Kathie (2): And if you're not doing that, then someone on your leadership team needs to own it because this is not optional.
• 4:57
  Kathie (2): This is how you protect your culture.
• 4:59
  Kathie (2): This is how you protect your people, and this is how you protect your enterprise value.
• 5:06
  Kathie (2): And this is where I bring in three principles I talk about all the time.
• 5:11
  Kathie (2): These are not core values, although they could be the core values you put up on your wall, but they are principles.
• 5:19
  Kathie (2): Because principles actually guide behavior.
• 5:23
  Kathie (2): The first one is non-attachment.
• 5:26
  Kathie (2): This is about recognizing when your ego is involved, when you need to be, right, when you're making something about your identity, and being able to step back and say,"what's actually happening here?" The second is radical responsibility.
• 5:42
  Kathie (2): And this one is huge when it comes to burnout because a lot of people think they need to do more to prove themselves, so they take on everything, and that's not responsibility.
• 5:53
  Kathie (2): That's over responsibility.
• 5:57
  Kathie (2): Radical responsibility is knowing what's yours to own and what is not.
• 6:04
  Kathie (2): And the third is courage.
• 6:06
  Kathie (2): Because guess what, it's gonna take courage to sit in uncertainty and not rush to fix it.
• 6:13
  Kathie (2): To have the conversation no one wants to have.
• 6:16
  Kathie (2): To slow things down when everything feels urgent.
• 6:20
  Kathie (2): And here's the part I want you to really hear.
• 6:24
  Kathie (2): This is not just happening in business.
• 6:26
  Kathie (2): This is happening in your own life.
• 6:29
  Kathie (2): Think about it.
• 6:30
  Kathie (2): When you feel uncertainty and your mind starts going, you're trying to figure it out, you try to control it, you get reactive, and you create pressure that didn't need to exist.
• 6:44
  Kathie (2): Same pattern, different setting.
• 6:48
  Kathie (2): So if something fills off in your business, in your team, or even in your own life.
• 6:53
  Kathie (2): Don't look at the outcome, look at the pattern, because until you see it, you will keep paying for it.
• 7:01
  Kathie (2): And that consequence, my friends, is very high.
• 7:05
  Kathie (2): If this resonated with you, I did a full blog post on this topic with some additional insights and bonus resources.
• 7:13
  Kathie (2): You can find that linked in the description below.
• 7:16
  Kathie (2): I'm also the author of Human Patterns Under Pressure, and if you're interested in going deeper into this work, I'll include that link as well.
• 7:23
  Kathie (2): And if you're interested for a speaker or someone to come into your organization and help you see these patterns in real time, that's exactly what I do.
• 7:34
  Kathie (2): All of those links will be in the show notes and description below.
• 7:39
  Kathie (2): All right, thank you so much for being here with me today.
• 7:42
  Kathie (2): If you know someone who can benefit from this episode, please share it with them, and if you enjoyed this, make sure you subscribe so you don't miss future episodes.
• 7:52
  Kathie (2): And I'll see you in the next one.