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SnapShot: Had to Get out of My Own Way, Making Relationships That Matter

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What if the measure of success isn’t the sale but the person across the table? We open up about a hard pivot from product-first tactics to people-first presence, sharing how a therapist’s straight talk, a return to Alaska’s handshake culture, and three powerful encounters reoriented our work and our lives.

First, we relive our son’s 0% survival odds and months in a Portland NICU—and the goosebump moment years later when a coworker revealed his mom was Nurse Nancy, the one who dressed our boy in his first outfit on Easter. That full-circle connection reminds us how stories…

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