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Fast Five Shorts | Doordash Releases New Suite Of Business Solutions · Omni Talk Retail

• 0:00
  DoorDash
• 0:00
  has
• 0:00
  launched
• 0:01
  a
• 0:01
  new
• 0:01
  suite
• 0:01
  of
• 0:01
  digital
• 0:02
  business
• 0:02
  tools.
• 0:03
  According
• 0:03
  to
• 0:03
  chain
• 0:03
  storage.
• 0:04
  The
• 0:04
  new
• 0:04
  products
• 0:04
  and
• 0:05
  features
• 0:05
  include
• 0:05
  the
• 0:05
  Doordash
• 0:06
  commerce
• 0:06
  platform,
• 0:07
  which
• 0:07
  consists
• 0:08
  of
• 0:08
  these
• 0:09
  five
• 0:09
  core
• 0:09
  solutions.
• 0:11
  First,
• 0:11
  a
• 0:12
  drive
• 0:12
  on
• 0:12
  demand
• 0:13
  solution
• 0:13
  that
• 0:13
  offers
• 0:14
  the
• 0:14
  ability
• 0:14
  to
• 0:14
  offer
• 0:15
  delivery
• 0:15
  through
• 0:16
  a
• 0:16
  business's
• 0:16
  own
• 0:17
  app
• 0:17
  or
• 0:17
  website.
• 0:18
  Second,
• 0:19
  online
• 0:19
  ordering,
• 0:20
  which
• 0:20
  is
• 0:20
  a
• 0:20
  way
• 0:20
  to
• 0:20
  provide
• 0:21
  commission
• 0:21
  free
• 0:21
  digital
• 0:22
  sales
• 0:22
  and
• 0:22
  branding
• 0:23
  on
• 0:23
  a
• 0:23
  retailer's
• 0:24
  website
• 0:24
  or
• 0:24
  own
• 0:24
  branded
• 0:25
  app.
• 0:26
  Third,
• 0:26
  phone
• 0:27
  ordering,
• 0:27
  which
• 0:27
  is
• 0:27
  an
• 0:28
  AI
• 0:28
  based
• 0:28
  call
• 0:29
  and
• 0:29
  ordering
• 0:29
  system
• 0:30
  with
• 0:30
  menu
• 0:30
  recommendations.
• 0:31
  Fourth,
• 0:32
  table
• 0:33
  side
• 0:33
  order
• 0:33
  and
• 0:33
  pay,
• 0:34
  which
• 0:35
  is
• 0:35
  the
• 0:35
  option
• 0:35
  for
• 0:35
  customers
• 0:36
  to
• 0:36
  scan
• 0:36
  a
• 0:36
  QR
• 0:36
  code
• 0:37
  with
• 0:37
  their
• 0:37
  phone
• 0:37
  for
• 0:38
  increased
• 0:38
  order
• 0:38
  efficiency.
• 0:39
  And
• 0:40
  fifth,
• 0:40
  customer
• 0:41
  support
• 0:41
  solutions
• 0:41
  in
• 0:42
  the
• 0:42
  form
• 0:42
  of
• 0:42
  a
• 0:42
  dedicated
• 0:43
  delivery
• 0:43
  support
• 0:44
  platform
• 0:44
  for
• 0:44
  customer
• 0:45
  inquiries.
• 0:45
  Chris,
• 0:46
  we're
• 0:46
  going
• 0:46
  to
• 0:46
  go
• 0:46
  to
• 0:46
  you
• 0:46
  first
• 0:47
  here
• 0:48
  as
• 0:49
  both
• 0:49
  Instacart
• 0:50
  and
• 0:50
  DoorDash
• 0:50
  look
• 0:50
  to
• 0:51
  extend
• 0:51
  their
• 0:51
  reach
• 0:52
  into
• 0:52
  the
• 0:52
  technological
• 0:53
  solutions
• 0:54
  that
• 0:54
  power
• 0:54
  a
• 0:54
  larger
• 0:55
  range
• 0:55
  of
• 0:55
  grocers
• 0:56
  and
• 0:56
  restaurants
• 0:56
  operations
• 0:57
  beyond
• 0:57
  just
• 0:58
  delivery,
• 0:59
  whose
• 0:59
  approach
• 0:59
  do
• 1:00
  you
• 1:00
  like
• 1:00
  more?
• 1:03
  Oh,
• 1:03
  wow.
• 1:04
  Okay.
• 1:04
  Coming
• 1:04
  in
• 1:04
  hot
• 1:05
  for
• 1:05
  me,
• 1:05
  too.
• 1:05
  And
• 1:06
  I
• 1:06
  mean,
• 1:06
  hands
• 1:06
  down,
• 1:07
  hands
• 1:08
  down,
• 1:08
  it's
• 1:08
  Doordash.
• 1:09
  I
• 1:10
  would
• 1:10
  go
• 1:10
  Doordash.
• 1:10
  Explain
• 1:10
  yourself.
• 1:11
  Explain
• 1:12
  yourself.
• 1:13
  Big,
• 1:13
  big
• 1:14
  foot
• 1:14
  on
• 1:14
  the
• 1:15
  scale
• 1:15
  of
• 1:15
  DoorDash,
• 1:16
  because
• 1:16
  the
• 1:17
  rest,
• 1:17
  because
• 1:18
  for
• 1:18
  a
• 1:18
  few
• 1:18
  reasons,
• 1:18
  restaurant
• 1:19
  business
• 1:19
  is
• 1:19
  more
• 1:19
  fragmented
• 1:21
  and
• 1:21
  in
• 1:21
  need
• 1:21
  of
• 1:21
  solutions
• 1:22
  like
• 1:22
  this
• 1:22
  that
• 1:22
  work
• 1:23
  than,
• 1:23
  say,
• 1:23
  the
• 1:24
  grocery.
• 1:24
  The
• 1:24
  grocery
• 1:24
  industry
• 1:25
  is
• 1:25
  fragmented,
• 1:25
  but
• 1:25
  it's
• 1:25
  not
• 1:26
  as
• 1:26
  fragmented
• 1:26
  as
• 1:26
  the
• 1:27
  restaurant
• 1:27
  business.
• 1:28
  And
• 1:28
  I
• 1:28
  was
• 1:28
  also
• 1:29
  add
• 1:29
  that
• 1:29
  the
• 1:29
  restaurant
• 1:30
  business
• 1:31
  is
• 1:31
  easier
• 1:31
  to
• 1:32
  run
• 1:32
  than
• 1:32
  a
• 1:32
  grocery
• 1:33
  store.
• 1:33
  And
• 1:34
  for
• 1:34
  all
• 1:34
  of
• 1:34
  you,
• 1:34
  detractors
• 1:35
  out
• 1:35
  there
• 1:36
  debate
• 1:37
  that.
• 1:38
  And
• 1:38
  you're
• 1:38
  like,
• 1:39
  what
• 1:39
  are
• 1:39
  you
• 1:39
  talking
• 1:39
  about?
• 1:40
  You
• 1:40
  now
• 1:40
  know
• 1:41
  that
• 1:41
  running
• 1:41
  a
• 1:41
  restaurant
• 1:42
  is
• 1:42
  easier
• 1:42
  than
• 1:42
  running
• 1:42
  a
• 1:43
  grocery
• 1:43
  store,
• 1:43
  because
• 1:44
  restaurants
• 1:44
  are
• 1:44
  inside
• 1:45
  of
• 1:46
  grocery
• 1:46
  stores.
• 1:47
  So
• 1:47
  it
• 1:47
  means
• 1:47
  what
• 1:47
  Instacart
• 1:48
  is
• 1:48
  trying
• 1:48
  to
• 1:48
  do
• 1:49
  is
• 1:49
  very,
• 1:50
  very
• 1:50
  difficult.
• 1:51
  You
• 1:51
  know,
• 1:52
  it's
• 1:52
  hard
• 1:52
  to
• 1:52
  come
• 1:52
  up
• 1:52
  with
• 1:53
  the
• 1:53
  technological
• 1:53
  pieces
• 1:54
  that
• 1:54
  make
• 1:55
  everything
• 1:55
  work.
• 1:55
  And
• 1:55
  so
• 1:56
  if
• 1:56
  I
• 1:56
  said
• 1:56
  that
• 1:56
  another
• 1:57
  way,
• 1:57
  what's
• 1:58
  an
• 1:58
  easier
• 1:58
  thing
• 1:58
  for
• 1:59
  me
• 1:59
  to
• 1:59
  buy
• 1:59
  into
• 1:59
  you?
• 1:59
  The
• 2:00
  fact
• 2:00
  that
• 2:00
  you
• 2:00
  can
• 2:00
  get
• 2:01
  consumers
• 2:01
  to
• 2:01
  scan
• 2:02
  a
• 2:02
  QR
• 2:02
  code
• 2:02
  on
• 2:02
  a
• 2:03
  table,
• 2:03
  or
• 2:04
  that
• 2:04
  you
• 2:04
  can
• 2:04
  get
• 2:04
  them
• 2:04
  to
• 2:05
  start
• 2:05
  using
• 2:05
  a
• 2:05
  smart
• 2:06
  shopping
• 2:06
  cart.
• 2:06
  I
• 2:07
  think
• 2:07
  we
• 2:07
  know
• 2:07
  the
• 2:07
  answer
• 2:08
  to
• 2:08
  that
• 2:08
  one.
• 2:08
  So
• 2:09
  restaurants
• 2:09
  aren't
• 2:09
  going
• 2:10
  anywhere
• 2:10
  yet.
• 2:11
  You
• 2:11
  know,
• 2:11
  like
• 2:11
  we
• 2:11
  discussed
• 2:12
  tangentially
• 2:12
  in
• 2:12
  the
• 2:13
  first
• 2:13
  two
• 2:13
  headlines,
• 2:14
  the
• 2:14
  grocers,
• 2:14
  they've
• 2:14
  got
• 2:14
  a
• 2:15
  tough
• 2:15
  road
• 2:15
  to
• 2:16
  hoe.
• 2:16
  And
• 2:16
  so,
• 2:16
  who
• 2:17
  know,
• 2:17
  you
• 2:17
  know,
• 2:17
  I
• 2:18
  think
• 2:18
  Instacart
• 2:18
  just
• 2:18
  got
• 2:18
  an
• 2:18
  uphill
• 2:19
  battle
• 2:19
  relative
• 2:19
  to
• 2:19
  what
• 2:19
  Doordash
• 2:20
  is
• 2:20
  trying
• 2:20
  to
• 2:20
  do
• 2:20
  here.
• 2:21
  That's
• 2:21
  my
• 2:21
  take.
• 2:22
  Okay.
• 2:22
  I
• 2:23
  like
• 2:23
  it.
• 2:23
  I
• 2:23
  like
• 2:24
  it.
• 2:24
  Um,
• 2:24
  I
• 2:24
  agree
• 2:25
  with
• 2:25
  you,
• 2:25
  Joe.
• 2:26
  Like,
• 2:28
  definitely,
• 2:29
  definitely
• 2:30
  not
• 2:30
  going
• 2:30
  to
• 2:30
  pick
• 2:30
  a
• 2:30
  favorite.
• 2:31
  We
• 2:31
  love
• 2:31
  both
• 2:31
  Doordash
• 2:32
  and
• 2:32
  Instacart.
• 2:33
  They're
• 2:33
  both
• 2:33
  grocery
• 2:34
  shop
• 2:34
  next
• 2:34
  week.
• 2:35
  So.
• 2:36
  So
• 2:36
  I
• 2:36
  don't
• 2:36
  know
• 2:36
  that
• 2:36
  I
• 2:37
  like
• 2:37
  one
• 2:37
  or
• 2:37
  the
• 2:37
  other
• 2:38
  solution
• 2:38
  better,
• 2:39
  but,
• 2:39
  but
• 2:39
  I
• 2:39
  do
• 2:40
  think
• 2:40
  it's,
• 2:40
  it's
• 2:40
  really
• 2:40
  smart
• 2:41
  on
• 2:41
  Doordash's
• 2:41
  part
• 2:42
  to
• 2:42
  add
• 2:43
  to
• 2:43
  the
• 2:43
  suite
• 2:43
  of
• 2:43
  services
• 2:44
  that
• 2:44
  it
• 2:44
  offers
• 2:45
  to
• 2:45
  its
• 2:46
  retailer
• 2:47
  and
• 2:47
  restaurant
• 2:48
  clients.
• 2:49
  Anytime
• 2:49
  you
• 2:50
  get
• 2:50
  somebody
• 2:50
  buying
• 2:51
  two
• 2:51
  or
• 2:51
  three
• 2:52
  pieces
• 2:52
  of
• 2:52
  your
• 2:52
  modular
• 2:53
  solution,
• 2:54
  they're
• 2:54
  bound
• 2:54
  to
• 2:54
  be
• 2:55
  more
• 2:55
  sticky,
• 2:56
  more
• 2:56
  loyal
• 2:56
  to
• 2:56
  you
• 2:57
  than
• 2:57
  somebody
• 2:58
  who's
• 2:58
  just
• 2:58
  doing
• 2:59
  it
• 2:59
  for
• 2:59
  the
• 3:00
  ordering
• 3:00
  and
• 3:00
  delivery
• 3:01
  piece.
• 3:01
  I
• 3:02
  think
• 3:02
  maybe
• 3:02
  the
• 3:02
  most
• 3:02
  interesting
• 3:03
  single
• 3:03
  component
• 3:04
  here,
• 3:04
  the
• 3:04
  one
• 3:04
  that
• 3:04
  had
• 3:04
  me
• 3:04
  scratching
• 3:05
  my
• 3:05
  head
• 3:05
  a
• 3:05
  little
• 3:05
  bit,
• 3:05
  is
• 3:06
  the
• 3:06
  phone
• 3:06
  ordering.
• 3:07
  Like
• 3:07
  pick
• 3:07
  up
• 3:07
  and
• 3:08
  call
• 3:08
  and
• 3:08
  talk
• 3:08
  to
• 3:08
  a.
• 3:09
  Talk
• 3:09
  to
• 3:09
  a
• 3:10
  fake
• 3:10
  person
• 3:10
  about
• 3:11
  your
• 3:11
  order.
• 3:11
  Because
• 3:12
  so
• 3:12
  much
• 3:12
  of
• 3:12
  what
• 3:13
  we
• 3:13
  talk
• 3:13
  about
• 3:13
  when
• 3:13
  we
• 3:13
  talk
• 3:13
  about
• 3:14
  technology
• 3:14
  is
• 3:14
  clearly
• 3:15
  geared
• 3:15
  at,
• 3:15
  like,
• 3:15
  younger
• 3:16
  customers
• 3:16
  as
• 3:17
  the
• 3:17
  early
• 3:17
  adopters,
• 3:17
  and
• 3:18
  that's
• 3:18
  got
• 3:18
  to
• 3:18
  be
• 3:18
  the
• 3:18
  opposite.
• 3:19
  Like,
• 3:19
  this
• 3:19
  is
• 3:19
  one
• 3:19
  of
• 3:19
  these
• 3:19
  rare
• 3:20
  technology
• 3:20
  things
• 3:20
  that
• 3:20
  if
• 3:21
  anybody
• 3:21
  uses
• 3:21
  it,
• 3:21
  it
• 3:21
  would
• 3:22
  be
• 3:22
  older
• 3:22
  shoppers
• 3:23
  who
• 3:23
  don't
• 3:23
  want
• 3:23
  to
• 3:24
  go
• 3:24
  on
• 3:24
  an
• 3:24
  app
• 3:24
  and
• 3:25
  like,
• 3:25
  tap
• 3:25
  and
• 3:26
  shop
• 3:26
  that
• 3:26
  way.
• 3:27
  So
• 3:27
  interesting
• 3:28
  to
• 3:28
  see
• 3:28
  what
• 3:28
  kind
• 3:29
  of
• 3:29
  traction
• 3:29
  it
• 3:29
  gets.
• 3:30
  Probably
• 3:30
  more
• 3:31
  restaurants
• 3:31
  than
• 3:31
  grocery,
• 3:32
  but
• 3:32
  either
• 3:32
  way,
• 3:33
  it's
• 3:34
  nice
• 3:34
  to
• 3:34
  see
• 3:34
  a
• 3:35
  tech
• 3:35
  solution
• 3:35
  that
• 3:36
  isn't
• 3:36
  entirely
• 3:37
  visual
• 3:38
  and
• 3:38
  app
• 3:38
  based
• 3:39
  and,
• 3:39
  and
• 3:39
  geared
• 3:39
  for
• 3:40
  those
• 3:40
  younger
• 3:40
  shoppers.
• 3:41
  I
• 3:41
  mean,
• 3:42
  I
• 3:42
  think
• 3:42
  you're
• 3:42
  bringing
• 3:43
  up
• 3:43
  some
• 3:43
  really
• 3:43
  important
• 3:44
  points,
• 3:44
  both
• 3:44
  of
• 3:44
  you,
• 3:45
  but
• 3:45
  you
• 3:46
  just,
• 3:46
  you
• 3:46
  look
• 3:46
  at
• 3:47
  all
• 3:47
  of
• 3:47
  the
• 3:47
  efficiencies
• 3:48
  that
• 3:48
  this
• 3:48
  is
• 3:48
  going
• 3:48
  to
• 3:48
  provide.
• 3:49
  I
• 3:49
  mean,
• 3:49
  think
• 3:49
  as
• 3:50
  a
• 3:50
  restaurant
• 3:50
  owner,
• 3:51
  you
• 3:51
  now,
• 3:52
  like,
• 3:52
  you
• 3:52
  don't
• 3:52
  have
• 3:53
  to
• 3:53
  do
• 3:53
  anything.
• 3:53
  You
• 3:54
  just,
• 3:54
  you
• 3:54
  have
• 3:54
  online
• 3:54
  ordering
• 3:55
  automatically
• 3:56
  in
• 3:56
  your
• 3:56
  app
• 3:56
  that's
• 3:57
  coming
• 3:57
  through.
• 3:57
  You're
• 3:58
  cutting
• 3:58
  down
• 3:58
  on
• 3:59
  staffing
• 3:59
  because
• 4:00
  you
• 4:00
  don't
• 4:00
  have
• 4:00
  to
• 4:00
  have
• 4:01
  somebody,
• 4:01
  you
• 4:01
  know,
• 4:02
  on
• 4:02
  the
• 4:02
  phone
• 4:03
  lines
• 4:03
  answering
• 4:03
  questions.
• 4:04
  And
• 4:04
  especially,
• 4:05
  especially
• 4:05
  Doordash
• 4:06
  is
• 4:06
  so
• 4:06
  good
• 4:06
  at
• 4:06
  this.
• 4:07
  I
• 4:07
  don't
• 4:07
  know
• 4:07
  if
• 4:07
  either
• 4:07
  of
• 4:07
  you
• 4:08
  have
• 4:08
  ever
• 4:08
  encountered,
• 4:08
  have
• 4:08
  you
• 4:09
  ever
• 4:09
  had
• 4:09
  to
• 4:09
  contact,
• 4:09
  contact
• 4:09
  customer
• 4:10
  support
• 4:10
  at
• 4:10
  Doordash?
• 4:11
  Like
• 4:11
  if
• 4:11
  you
• 4:11
  had
• 4:12
  an
• 4:12
  order
• 4:12
  go
• 4:12
  wrong
• 4:13
  or
• 4:13
  anything
• 4:13
  like
• 4:13
  that?
• 4:14
  No,
• 4:15
  no,
• 4:15
  not
• 4:15
  really.
• 4:15
  It
• 4:16
  always
• 4:16
  goes
• 4:16
  pretty
• 4:16
  well
• 4:16
  for
• 4:16
  me,
• 4:17
  actually.
• 4:17
  Well,
• 4:17
  I
• 4:17
  have
• 4:18
  to
• 4:18
  say,
• 4:18
  like,
• 4:19
  I
• 4:19
  know
• 4:19
  I'm
• 4:19
  talking
• 4:20
  to
• 4:20
  a
• 4:20
  robot.
• 4:21
  They
• 4:21
  have
• 4:21
  handled
• 4:22
  my,
• 4:22
  like,
• 4:23
  order
• 4:23
  issues
• 4:24
  so
• 4:24
  quickly
• 4:24
  and
• 4:25
  so
• 4:25
  efficiently,
• 4:26
  and
• 4:26
  it
• 4:26
  doesn't,
• 4:26
  like,
• 4:27
  I,
• 4:27
  in
• 4:27
  most
• 4:28
  cases,
• 4:28
  I
• 4:28
  would
• 4:28
  question
• 4:29
  the
• 4:29
  stuff
• 4:29
  that
• 4:29
  Joe's
• 4:30
  talking
• 4:30
  about.
• 4:30
  Like,
• 4:31
  is
• 4:31
  the
• 4:31
  person
• 4:31
  really
• 4:32
  going
• 4:32
  to
• 4:32
  have
• 4:32
  a
• 4:32
  fruitful
• 4:33
  conversation
• 4:33
  ordering
• 4:34
  their
• 4:34
  dinner
• 4:34
  with
• 4:35
  a,
• 4:35
  with
• 4:35
  AI
• 4:36
  generated
• 4:37
  order
• 4:38
  taker?
• 4:38
  But
• 4:39
  Doordash
• 4:39
  has
• 4:40
  done
• 4:40
  such
• 4:41
  a
• 4:41
  phenomenal
• 4:41
  job
• 4:42
  on
• 4:42
  the
• 4:42
  customer
• 4:42
  service
• 4:43
  side
• 4:43
  of
• 4:43
  this
• 4:43
  that
• 4:43
  I
• 4:43
  think
• 4:43
  that
• 4:44
  they'll
• 4:44
  definitely
• 4:44
  be
• 4:44
  using
• 4:45
  those
• 4:45
  tactics
• 4:45
  to
• 4:45
  make
• 4:46
  sure
• 4:46
  that
• 4:47
  that
• 4:47
  process
• 4:47
  is
• 4:47
  as
• 4:48
  seamless
• 4:48
  as
• 4:48
  possible.
• 4:49
  The.
• 4:49
  The
• 4:49
  other
• 4:50
  thing,
• 4:50
  too,
• 4:50
  is,
• 4:50
  like,
• 4:51
  I
• 4:51
  think
• 4:51
  you
• 4:51
  look
• 4:51
  at
• 4:52
  the
• 4:52
  stickiness
• 4:52
  of
• 4:52
  the
• 4:53
  Doordash
• 4:53
  consumer.
• 4:54
  You
• 4:54
  have
• 4:55
  doordash.
• 4:55
  As
• 4:56
  of
• 4:56
  the
• 4:56
  end
• 4:56
  of
• 4:57
  last
• 4:57
  year,
• 4:57
  they
• 4:57
  have
• 4:57
  37
• 4:58
  million
• 4:59
  active
• 4:59
  users,
• 4:59
  compared
• 5:00
  to
• 5:00
  Instacart's
• 5:01
  14
• 5:01
  million
• 5:02
  active
• 5:02
  users
• 5:03
  at
• 5:03
  the
• 5:03
  end
• 5:03
  of
• 5:03
  last
• 5:04
  year.
• 5:04
  And
• 5:04
  so
• 5:04
  I
• 5:04
  think
• 5:04
  that
• 5:05
  for
• 5:05
  all
• 5:05
  these.
• 5:06
  These
• 5:06
  restaurants
• 5:07
  or
• 5:07
  grocers
• 5:08
  who
• 5:08
  are
• 5:08
  looking
• 5:09
  for
• 5:10
  the
• 5:11
  go
• 5:11
  to
• 5:11
  to
• 5:11
  be
• 5:11
  part
• 5:12
  of
• 5:12
  the
• 5:12
  kind
• 5:12
  of
• 5:12
  go
• 5:12
  to
• 5:13
  app
• 5:13
  when
• 5:13
  it
• 5:13
  comes
• 5:13
  to
• 5:13
  food
• 5:14
  ordering
• 5:14
  and
• 5:15
  grocery
• 5:15
  ordering,
• 5:16
  like,
• 5:16
  they've
• 5:16
  got
• 5:17
  DoorDash
• 5:17
  already
• 5:17
  there.
• 5:18
  They've
• 5:18
  set
• 5:18
  up
• 5:18
  this
• 5:18
  clientele
• 5:19
  who's
• 5:19
  used
• 5:19
  to
• 5:20
  the
• 5:20
  functionality
• 5:21
  of
• 5:21
  that
• 5:21
  application.
• 5:22
  But,
• 5:22
  Chris,
• 5:23
  close
• 5:23
  us
• 5:23
  out
• 5:23
  here
• 5:24
  point.
• 5:25
  Because
• 5:25
  when
• 5:25
  you
• 5:25
  go
• 5:26
  back
• 5:26
  to
• 5:26
  it,
• 5:26
  because
• 5:26
  the
• 5:26
  restaurant
• 5:26
  delivery,
• 5:27
  like
• 5:27
  we've
• 5:27
  talked
• 5:27
  about
• 5:27
  on
• 5:27
  the
• 5:27
  show,
• 5:28
  that's
• 5:28
  the
• 5:28
  niche,
• 5:28
  that's
• 5:28
  the
• 5:29
  strategic
• 5:29
  differentiation
• 5:30
  point
• 5:30
  here.
• 5:31
  Because
• 5:31
  a
• 5:32
  lot
• 5:32
  of
• 5:32
  what
• 5:32
  Instacart's
• 5:32
  doing,
• 5:33
  too,
• 5:33
  like,
• 5:33
  when
• 5:33
  you
• 5:33
  look
• 5:34
  at,
• 5:34
  like,
• 5:34
  standing
• 5:34
  up,
• 5:34
  the
• 5:35
  standing
• 5:35
  up,
• 5:35
  the
• 5:35
  website
• 5:36
  browser
• 5:36
  for
• 5:36
  the
• 5:36
  small
• 5:37
  local
• 5:37
  grocers
• 5:37
  and
• 5:38
  whatnot,
• 5:38
  like,
• 5:38
  doordash
• 5:39
  can
• 5:39
  potentially
• 5:40
  do
• 5:40
  that
• 5:40
  as
• 5:41
  well.
• 5:41
  Like,
• 5:41
  that's
• 5:41
  the
• 5:42
  easy
• 5:42
  stuff
• 5:42
  to
• 5:42
  do.
• 5:43
  And
• 5:43
  then
• 5:43
  that
• 5:43
  just
• 5:44
  like
• 5:44
  a
• 5:44
  race
• 5:45
  to
• 5:45
  the
• 5:45
  bottom
• 5:45
  in
• 5:45
  terms
• 5:45
  of
• 5:45
  who
• 5:46
  can
• 5:46
  provide
• 5:46
  it
• 5:46
  at
• 5:46
  the
• 5:46
  lowest
• 5:47
  cost.
• 5:47
  And
• 5:47
  there's
• 5:47
  tons
• 5:48
  of
• 5:48
  other
• 5:48
  providers
• 5:48
  out
• 5:48
  there
• 5:49
  besides
• 5:49
  these
• 5:49
  two.
• 5:50
  But
• 5:50
  when
• 5:50
  you
• 5:50
  get
• 5:50
  into
• 5:50
  the
• 5:51
  operations
• 5:52
  of
• 5:52
  a
• 5:52
  restaurant
• 5:53
  versus
• 5:53
  a
• 5:53
  grocery
• 5:54
  store,
• 5:54
  too,
• 5:54
  that's
• 5:55
  where
• 5:55
  I
• 5:55
  think,
• 5:55
  you
• 5:55
  know,
• 5:56
  there's
• 5:56
  just
• 5:56
  more
• 5:57
  growth
• 5:57
  from
• 5:58
  this
• 5:58
  strategy
• 5:59
  than
• 5:59
  I
• 5:59
  think
• 5:59
  it
• 5:59
  is,
• 5:59
  than
• 6:00
  there
• 6:00
  is
• 6:00
  in
• 6:00
  terms
• 6:00
  of
• 6:01
  Instacart,
• 6:01
  because
• 6:01
  it's
• 6:01
  gonna
• 6:01
  be
• 6:02
  harder
• 6:02
  for
• 6:02
  Instacart
• 6:02
  to
• 6:02
  get
• 6:03
  in
• 6:03
  there
• 6:03
  and
• 6:03
  do
• 6:03
  all
• 6:03
  this,
• 6:04
  but.
• 6:04
  And
• 6:05
  you
• 6:05
  can
• 6:05
  order
• 6:05
  from
• 6:06
  your
• 6:06
  table,
• 6:06
  from
• 6:06
  the
• 6:06
  QR
• 6:07
  code,
• 6:07
  which
• 6:07
  I'm
• 6:07
  just
• 6:08
  a
• 6:08
  huge
• 6:08
  fan
• 6:08
  of.
• 6:10
  I
• 6:11
  can't
• 6:11
  wait
• 6:11
  for
• 6:11
  that
• 6:12
  to
• 6:12
  come.
• 6:12
  Oh,
• 6:12
  my
• 6:12
  God.
• 6:12
  That
• 6:13
  is
• 6:13
  still
• 6:13
  my
• 6:13
  biggest
• 6:14
  frustration
• 6:14
  with
• 6:14
  restaurant
• 6:15
  shopping,
• 6:15
  waiting
• 6:15
  for
• 6:15
  the
• 6:15
  check.
• 6:16
  It
• 6:16
  just
• 6:16
  makes.
• 6:16
  Oh,
• 6:16
  my
• 6:17
  gosh.
• 6:17
  I
• 6:17
  know,
• 6:18
  I
• 6:18
  know.