Latest / The Dr. Randi Show / What Most People Get Wrong About Exosomes — Nate Connolly

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What Most People Get Wrong About Exosomes — Nate Connolly · The Dr. Randi Show

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  The views expressed in this podcast are for informational
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  purposes only and do not constitute medical advice.
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  Hello everybody, I'm Doctor Randy Boyett and very excited to
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  introduce our guest today who is Nate Connolly.
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  He is the CEO and Co founder of Info Aesthetics.
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  Very exciting topic that Nate is involved in.
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  He is in the exosome business. And why is this on top of all of
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  our minds lately? Because quite honestly, most of
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  us don't know what all exosomes are and what they do and the
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  difference from one to the next. And that's why we're very
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  excited to have Nate here today. So welcome, Nate.
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  Thank you, excited to be here and looking forward to the show.
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  So Nate, I think before we get started, would love to hear just
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  a little bit about your background in the industry.
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  You know, not necessarily where you went to school and
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  everything, but you know, just your background and how you got
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  into exosomes and, and what you're currently doing.
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  Yeah, happy to share. I've been in the medical grade
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  skin care aesthetic industry now for almost 20 years exclusively
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  with topical skin care company. So non prescriptive.
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  I've worked for some of the biggest and I've also worked for
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  some startups and it was about, I'd say about a year and a half,
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  two years ago, I identified what I thought were some
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  opportunities in this space specific to regenerative
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  aesthetics and stem cells and exosomes that I wanted to take
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  advantage of. I'm a very entrepreneurial
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  spirit. So I I went down that path and I
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  was fortunate to partner with some experts in the space,
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  including two amazing stem cell expert pH DS and we were able to
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  get info aesthetics off the ground.
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  And our approach is really a very unique and innovative
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  approach to the growth factor exosome game for both topical
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  skin care and hair restoration. Amazing.
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  Amazing. I think there's just a lot of
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  mystery around exosomes right now.
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  We keep hearing the name, but, and I speak for the whole
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  industry when I say I think a lot of us are just super
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  confused, right? We're not sure exactly what
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  exosomes do. Is it something that we have to
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  get done at the clinic? Is it something that we can take
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  home and apply at night before we go to sleep?
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  So I'd love for you to kind of try to clear up some of that
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  mystery for us. Yeah, it is definitely a newer
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  topic. And so there is some confusion
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  in the space. What our goal was.
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  And so the need that we really identified was most of the
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  companies that I had seen were amazing, but they would provide
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  a growth factor product separate from your exit zone product.
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  And what we wanted to do is blend that together and we've
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  done that successfully. So our belief is that those two
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  working together provide a synergy that's going to be more
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  effective than either one of those alone.
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  And so an easier way for people to kind of think about growth
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  factors and exosomes. Growth factors are are a bit of
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  a larger molecule protein peptide that is going to provide
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  a signal. It's going to communicate to
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  your body kind of a lock and key sort of thing to turn on
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  different aspects in your body to maybe produce collagen,
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  elastin, things of that nature. Exosome is going to be much
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  smaller, more of a nanoparticle that's going to deliver a more
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  concentrated message into the cell, right?
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  So I'm a big analogy guy. The analogy I like to use is if
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  you and I were going to meet somewhere, let's say Home Depot,
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  say hey, meet me at Home Depot. That's kind of the growth
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  factor, providing very general information.
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  But if I wanted to get more granular, I say meet me at Home
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  Depot in aisle 3 by the hammers and nails.
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  That's more of the exes zone. So what we want to do is provide
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  the most information we can from the invoice point of view where
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  we believe that growth factors and exosomes, you can provide
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  high-powered growth factors and exosomes together that synergy
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  will provide better results. OK, great.
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  So that explains things. So what is the difference
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  between the exosome treatments that you get in clinic versus
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  the exosome treatments that you can do at home?
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  I would say the efficacy and most companies are going to
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  provide a higher concentration of those exosomes in office in
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  conjunction with your treatment to really jump start whatever
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  that desired result is, whether it's rejuvenation for fine lines
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  and wrinkles, whether it's pigment, whether it's hair
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  respiration. The providers want to inundate
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  that particular area with the highest concentration of growth
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  factors in exosomes early in that office and then take home
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  is more of your maintenance, right.
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  So it's going to be a smaller concentration and smaller
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  percentage of those growth factors in exosomes, but we want
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  a steady dose on a daily basis over time to not only maintain
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  the kind of continue to move forward with those results that
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  you got from your provider in their office.
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  Great. OK, that explains a lot.
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  I think that we are going to continue to see more about
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  exosomes over the next year. I think it's going to be on the
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  top of everybody's minds, kind of how the GLP ones came on.
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  And then like we knew just a little bit about it and now
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  we're saturated with it all day long.
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  So I think that's what's going to happen with exosomes.
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  So tell me what sets Info Aesthetics apart from all of the
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  other exosome companies out there?
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  Yeah. And and I would agree with you.
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  I I think just in a short period of time we've seen so many
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  companies with exosomes and many of them very good come out in
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  the space. What we wanted to do to truly
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  differentiate and separate ourselves from the competition.
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  Really it can be broken down into two sections.
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  The first section is the source. Where are you getting your
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  exosomes? Where are you getting your
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  growth factors? Most companies use a single
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  source, whether it's plant based, whether it's human
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  derived like adipose, bone marrow, fibroblast, you name it.
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  Most companies are using a single source and that is great.
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  But it's our belief that if you use a single source, you're
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  limited to the benefits of that source alone.
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  So what we're doing is we're trying to elevate that efficacy
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  by using a proprietary and patent pending blend of multiple
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  human derived sources. And these sources were selected
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  because of their clinical background with wound healing,
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  rejuvenation, inflammation mitigation and hair respiration.
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  So we're using bone marrow umbilical and fibroblast and
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  again it's a proprietary blend. So that's kind of step one.
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  Step 2, we have two stem cell expert pH DS that have
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  proprietary methodology that they use in the lab.
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  So the way they work with these cells to make a more robust and
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  efficacious end result in this media.
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  And these are all backed by third party clinical tests and
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  data. So that combination of multiple
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  sources with these proprietary methodologies has allowed us to
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  combine the benefits of all of those sources into a
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  supercharged condition media slash ingredients that we call
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  bio blend technology. So that's our secret sauce bio
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  blend technology and essentially it's a sophisticated blend of
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  high-powered growth factors, peptides and exosomes all at the
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  highest levels. So that kind of lens into
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  another differentiator, again, we want to provide with all of
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  our products, not just purified exosomes, but that synergistic
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  approach of growth factors, peptides and exosomes living
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  together, which allows the end user, the patient to take
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  advantage of something that's becoming more popular in that
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  skin minimalism, right. So instead of having to do 567
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  steps, we can condense those six or seven steps into one highly
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  efficacious product. Excellent, excellent.
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  And I know that So you just recently gave me some products,
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  so I'm just diving in. So excited to report back to the
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  audience here. You know what my results are.
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  How long does it usually take before I will really start
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  seeing the major results? I mean major results, a good
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  skin cycle or two, but you will start to see results in about
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  four to six weeks. The most dramatic eye popping
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  WOW results are going to be in that 8 to 10 week period, so
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  probably midway through your second bottle.
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  OK, deal. Well, I'm definitely planning to
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  come back and, and give my results conversation and I'll
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  tell you I'm excited about it because you know, you mentioned
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  peptides and something I incorporated into my routine
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  last year, which I think that was like this is going to take
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  me to even the next level. But something I incorporated was
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  copper peptides into my skin care routine.
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  And the stuff is bright blue. It looks like, you know, you're
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  some stuff on your face that's the color of a Smurf.
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  But the stuff is amazing like it, it's had an amazing impact
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  on my skin. So I'm very excited to see now
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  with peptides, growth factors, exosomes all mixed together,
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  what my skin will look like. And I represent the over 50
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  generation here. Yeah.
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  So I'm glad to hear that you're trying it and I'm obviously
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  going to assume you're going to be compliant.
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  Looking forward to those results.
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  But what we've been able to do and and kind of a little bit of
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  a background on the company, We are a start up and we took a
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  little bit of a different approach on getting off the
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  ground. And what I mean by that is most
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  of the companies that I'm familiar with and I've worked
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  with, they will raise a significant amount of funding
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  through private equity or venture capital.
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  We are taking a slightly different approach and we are
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  privately owned. So it's all physician funded.
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  So the entrepreneurial physicians in the space that are
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  responsible for the success of every company.
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  We have some of those who believe in the company and the
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  idea supporting us and that's allowed us to take some of the
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  early samples and get amazing before and after photos in three
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  areas. Overall rejuvenation, so fine
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  lines, wrinkles, tone, texture, hyper focused on pigmentation,
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  so helping to remove hyperpigmentation of melasma.
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  And then hair restoration. And the hair restoration is
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  something that I think is going to continue to grow in our
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  space. And this is where physicians get
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  really excited because they no longer have to outsource or
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  recommend hair restoration to somebody else.
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  They can keep that in house and keep their patients coming back,
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  providing really efficacious results.
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  So we were fortunate that we had some very experienced and some
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  thought leaders in the industry help us with our before and
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  afters. That's amazing.
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  So that's what it was that was going to bring me to my next
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  question. So who is this designed for?
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  Is this designed for clinics to purchase?
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  Are you selling direct to consumer?
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  Is it direct to consumer through clinics?
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  So tell us a little bit about that.
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  Yeah, it's a blended approach. My background has been with
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  building relationships with the providers and helping them
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  improve patient results and selling products to the
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  patients. But what we realized or what I
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  realized about my career is a lot of these offices big and
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  small rely on the in office procedures to stay afloat and
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  generate revenue and pay their bills.
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  So we wanted to provide solutions that will help
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  maximize patient outcomes for those procedures.
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  So in office on a per treatment basis and then provide a take
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  home product that aligns with whatever procedure they just
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  did. So whether it's rejuvenation,
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  whether it's pigmentation or hair restoration, we have
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  something for that in office treatment to maximize that end
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  result. And then something to transition
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  home with to maintain and move forward with those results.
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  So kind of a blended approach in office and take home for both
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  facial rejuvenation and hair restoration.
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  OK, excellent. But they can't go online and
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  purchase your product. It has to go through the.
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  Clinic through the physicians we do through our website, we do
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  offer an opportunity to purchase, but we increase that
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  price by 30%. So, and the reason for that is
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  we don't want any upset providers, right.
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  We don't want to take their business, but we're a small
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  company and we can't cover everywhere.
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  So as we continue to generate buzz and some of our marketing
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  spend helps with brand awareness, anybody who comes to
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  our website they can purchase. But again, it's 30% more online.
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  We do not partner with any third party vendors.
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  So no Amazon, eBay, Walmart, any of that.
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  And that will allow us to then reinvest those funds into our
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  company so we can hire more salespeople to support our
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  physician providers. Got it.
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  That's excellent. OK, so you're in the clinics you
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  can purchase online. Tell me a little bit about the
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  feedback that you've received so far and the results that you've
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  been tracking. I'd love to hear about that.
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  Yeah, again. So we're very much of A startup,
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  but we are fortunate that we had a tremendous showing from our
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  position providers and we have a number of partners throughout
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  the US who are using our in office solutions and our take
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  home products. And the feedback has been
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  amazing. So a lot of incredible
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  testimonials about reducing downtime, reducing redness,
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  improving whatever the outcome is, whether it's appeal, whether
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  it's micro needling, whether it's in a blade of laser.
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  And I think we may have hit a home run with our take home
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  product. Everybody seems to be in love
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  with the way it feels, it absorbs well, it hydrates.
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  We're getting true beneficial results fairly quickly.
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  But we are streamlined. We have 4 products, but we're
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  excited with the momentum that we've generated in such a short
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  time and the positive feedback that we're getting from our
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  providers. That's great.
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  That's great. I think that I think that the
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  world is excited to see what the before and afters look like,
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  right? And what, what can we achieve
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  with these Exozone products? So I guess, you know, let's go
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  on to the the challenging part. So we'll have a lot of
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  entrepreneurs that we'll be featuring on this program.
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  I'm sure there's a lot of entrepreneurs out there
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  listening. So what kind of challenges did
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  you face as you were launching this new product and entering
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  the marketplace, whether it be regulatory, financial adoption
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  hurdles, anything else that came up?
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  I think this is interesting for our audience to hear.
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  Yes, everything you just mentioned and more, it is
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  something that I was and I'm still very excited about.
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  But the the warnings of all the entrepreneurs I've I've talked
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  to prior to dipping my toes into this was be prepared to work
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  non-stop. You're going to get very little
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  sleep, but it's going to be incredibly rewarding.
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  And I would agree with every with all of that.
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  I think some of our biggest challenges early on was funding
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  and our approach is a little bit different than some of the
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  startups in our space where I, you know, I'm not the PhD, I'm
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  not, I'm not the person in the lab that is inventing the
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  science. And that seems to be where I see
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  some other startups and they may have a network affiliated with a
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  university where they are able to secure a large amount of
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  funding that can kind of propel them.
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  We took a different approach. Our Co founders and our
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  leadership team, we have about 60 years of experience helping
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  to grow some of the biggest brands out there, helping them
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  infiltrate the market, generate revenue and get to acquisition.
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  So we have a proven track record there, but we needed to find the
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  funding and we needed to find our pH DS.
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  So those were some of the hurdles.
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  And as I mentioned earlier, initially I was having
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  conversations with private equity, venture capital, Angel
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  investors and although they loved the idea, it was the same
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  response. It's too early.
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  Come back to us when you have 510,000,000 interaction.
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  But great, we can do that. But to get there right, we need
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  some some help. So a solution to that was really
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  leaning into our physician providers and partners and
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  getting the funding needed to then get the science, formulate
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  the products, put a team together and begin to launch.
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  But it's just really the, you know, moving forward with
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  something when it's new and you don't know what you don't know,
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  you make some mistakes, you pick yourself up, you learn from
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  those mistakes, and you keep moving forward.
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  Absolutely. I think all entrepreneurs you
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  have to be a little bulletproof, right?
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  And. Little bulletproof and a little
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  crazy. Yes, absolutely.
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  So tell us maybe some on the positive side, what have been,
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  what have been some unexpected great things about the product
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  and the company that you discovered maybe unexpected ways
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  that people are using the product that you didn't
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  anticipate that you're like, oh wow.
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  And it does that too. So tell us a little bit about
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  that. Yeah, I think some of the very
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  positive surprises and I wouldn't really say it was a
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  surprise. It's you.
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  You hope that you prepared well enough and you've aligned
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  everything that you execute your game plan, but you never know
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  what's really going to happen. I think some of the the earliest
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  things to celebrate some of the success stories is the reception
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  from our providers and our partners.
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  It's very early and most startups that I've been with, it
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  takes months to get the products in the hands of the decision
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  maker. They try it, they feel it,
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  there's objections, so on and so forth.
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  There's been a very quick turn around.
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  So our expectations with the launch, we've exceeded those and
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  that was a very positive surprise.
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  And with our hair restoration product, there's no clinical
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  data for what I'm about to say. So we're going to have to test
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  this, but the response from some people is they think, and I
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  don't know if this is a placebo effect or whatever, but they
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  think that it's helping to alleviate some of their Gray
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  hair. And I again, there's no clinical
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  data on that, but it's, that's something that was not expected.
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  We weren't never would have guessed a million years that
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  that would be some of the feedback that we're getting.
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  But just the fact that we have physicians that trust us and
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  have come on board, they're loving the product, they're
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  reordering is not a surprise, but it's just it's something
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  that we were expecting a little bit further down the road.
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  So for it to happen this quickly has been very positive and a
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  blessing. OK, great.
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  Well, and in our you're giving us a lot of education about
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  exosomes here. We'll move on to some other
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  topics in a minute. But last but not least on their
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  education, what is the most popular misconception or myth
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  about exosomes that you hear? And you're like, oh goodness,
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  nobody don't know. I think, and, and I get why,
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  because it's still new and, and rumors can fly pretty rapidly.
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  I think it's, can it spread disease?
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  Am I going to get somebody else's DNA right?
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  And wherever this was sourced from, if they were sick or
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  whatever, am I going to contract that?
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  And I when I think people and, and this just means that the
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  industry in general, we need to do a better job of educating the
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  end user. But it's important to make sure
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  that you align with a company that that goes through all of
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  the stringent testing and aligns with a third party FDA approved
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  facility that is sourcing these exosomes from reputable sources.
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  And they're doing all of the FDA approved testing.
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  But I think that's kind of a misconception is, you know, what
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  am I, what's really happening in my skin and, and can I catch
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  anything from this? Got it.
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  OK. That's a really important fact.
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  I mean, I've been seeing ads for like exosomes from baby deer.
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  I mean the the things there's. All over the place yeah, it's
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  getting it's and I don't think that's going to stop right I
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  think we're going to try to take advantage of of the hot topic,
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  but align with and the reason we wanted to to align with
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  physician partners is that trust factor right.
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  These are the best of the best highly educated physicians that
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  do not carry just anything. They do their research and they
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  make sure that whatever. Company brand product they bring
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  into the office is a legit product with clinical backing
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  and all the testing so that it'll be safe and efficacious
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  for their patients. OK, so let's talk about our
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  industry in general and the future.
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  So what are your thoughts on how your product fits into the car?
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  Try yeah. Yeah.
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  So what when we were doing our research before we decided to
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  jump into the deep end with this startup, we did a tremendous
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  amount of market research. And the reason we wanted
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  exosomes and growth factors and stem cells and regenerative
• 20:53
  aesthetics is that research to US pointed in the direction that
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  this industry is going to continue to grow in general from
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  both on the facial rejuvenation in the hair restoration side.
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  But it's starting to really lean into that stem cell regenerative
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  aesthetic approach. So I think we're aligned very
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  well for that growth and that continued direction.
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  But that's why we wanted to focus on both facial
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  rejuvenation and hair restoration.
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  I think the hair market in the physician space, I think we, we
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  were really just at the tip of the iceberg still.
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  I mean, neutral fall was, was one of the 1st and early
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  adopters and did an amazing job. If you were to compare the hair
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  side, the number of companies to the facial rejuvenation side,
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  it's still very lean. So I think there's a lot of room
• 21:41
  on the hair restoration side. I think you'll see some of the
• 21:44
  exosome and growth factory companies coming out with some
• 21:47
  amazing products to help with that.
• 21:49
  That's great. I think there's a exciting
• 21:51
  future for us there. So if you had completely
• 21:56
  unlimited resources, Nate, what would you do with the company?
• 22:00
  What, what products would you add?
• 22:02
  What would be next for you? Limited resources would be
• 22:06
  amazing. So with the first things we
• 22:09
  would do, we would do additional clinical studies with some of
• 22:12
  our medical Advisory Board, get some IRB studies published in
• 22:16
  each category, rejuvenation, pigmentation, hair.
• 22:20
  And then in the pipeline, we would add additional take home
• 22:23
  products specific to lightning and brightening, topical hair
• 22:27
  restoration, oral hair restoration and you know, then
• 22:30
  some more of the traditional products like a retinol and
• 22:33
  under eye, neck, body. And there's some, there's some
• 22:37
  really impressive technology that continues to come out from
• 22:41
  an ingredient standpoint, from a formulation standpoint.
• 22:45
  But we would want to test the limits in the boundaries to, to
• 22:48
  stay at the forefront of technology in each of those
• 22:51
  categories. And then I would put a robust
• 22:55
  sales and marketing team together so that we could really
• 22:58
  increase our footprints in North America.
• 23:01
  OK, so that's great and I'm glad you didn't say like buy a boat,
• 23:05
  right? So glad to hear it.
• 23:07
  So you know, so but what is your realistic vision for the future?
• 23:12
  Like you know, where do you want to take the line?
• 23:15
  Are you planning to add some other, as they say skews to the
• 23:18
  line in the next year? What's the next year vision?
• 23:22
  Yeah. So the next few years we have a
• 23:25
  robust pipeline in in mind and we've already started on our
• 23:29
  next two to three products. So one will most likely be a
• 23:33
  take home brightener and one will most likely be some sort of
• 23:36
  take home hair restoration. And so we're really excited
• 23:39
  about that because we partnered with some of the best of the
• 23:42
  best formulators in the industry in our medical Advisory Board is
• 23:46
  is fantastic, some of the best and brightest dermatologist and
• 23:49
  plastic surgeons that are guiding our decision making.
• 23:52
  So that we continue to come out with some of the leading
• 23:54
  products. But over the next few years I
• 23:58
  see us getting to that 10 to 15 skew range.
• 24:03
  One thing that we don't want to do is end up with 4050 sixty
• 24:07
  skews and a bunch of me too products.
• 24:10
  We want to be streamlined, we want to be science based and we
• 24:14
  want to have clinical third party data to back up everything
• 24:18
  that we're saying in the approach that we're taking.
• 24:21
  Sure. So is this for any type of
• 24:24
  provider or any type of clinic, even a Med spa or is there just
• 24:28
  dermatologist? Tell us a little bit about that.
• 24:31
  Yeah. So primarily it's aesthetic
• 24:33
  dermatologist, plastic surgeons and Med spas that have a medical
• 24:36
  director on staff. And so where you won't find us
• 24:40
  is the spas and salons and massage parlors and Sephora.
• 24:46
  Nothing against that, but we really want to lean into that
• 24:50
  medical brand backed by clinical data and and provided by our
• 24:55
  physician partners and and Med spas with medical directors.
• 24:58
  Yeah. So that's a real differentiator
• 25:00
  for you and that's great. So if you if somebody was still
• 25:05
  on the fence about trying your products, right, what is the one
• 25:10
  thing you would say to them to try to convince them to dive in
• 25:14
  a doctor or physician? A doctor, physician that was
• 25:17
  looking to carry our products, I would learn a lot about what
• 25:21
  they're doing so that we could help maximize whatever that is
• 25:25
  to not only provide better patient outcomes, but a revenue
• 25:27
  stream. But I would ask them their
• 25:30
  thoughts on exosomes and I would let them know that we are a
• 25:35
  blend. We're going to be able to take
• 25:37
  what's traditionally a two or three-step product process, you
• 25:40
  know, step one, growth factor, Step 2 peptide, Step 3,
• 25:43
  exosomes, and we're blending that into one product at an
• 25:47
  affordable price backed by clinical data.
• 25:49
  So your patients will be able to get better results at an
• 25:54
  affordable price with less steps, which A, they're going to
• 25:57
  love you, but B, if there is any additional revenue because
• 26:01
  they're saving money on some of their skin care, they can
• 26:03
  reinvest that back into procedures, whether it's toxins,
• 26:08
  microneedling, laser, whatever that is to provide hopefully a
• 26:11
  more encompassing patient visit and better results.
• 26:15
  Absolutely. So it sounds like you know,
• 26:18
  you're, you're in select clinics and you're really, really
• 26:22
  wanting to make sure that you're with the right people doing the
• 26:24
  right things. So to the clinics that are out
• 26:28
  there listening, how would they, how would they integrate your
• 26:32
  products into their office? Yeah.
• 26:35
  So it would be a 2 step process. You would use our in office
• 26:39
  solutions. So we have a rejuvenating skin
• 26:41
  solution, a brightening skin solution and an advanced hair
• 26:44
  solution. You would pair those with your
• 26:48
  in office procedures, whether that is post peel, whether
• 26:52
  that's in conjunction with micro needling, whether that's post
• 26:55
  laser, whatever that modality is.
• 26:58
  Our approach is a little bit different than they may have
• 27:02
  seen in the past. And what I mean by that is we're
• 27:04
  not selling you or we're not trying to get you to use a one
• 27:08
  ounce post procedure product. We've streamlined that into bite
• 27:12
  sizes. So we offer vials, A3ML vial for
• 27:16
  each patient and each procedure again making it more affordable
• 27:20
  for the office, more affordable for the patient.
• 27:22
  And we pack those full of our bio blend technologies to the
• 27:25
  highest amounts and growth factors, peptides and exosomes.
• 27:28
  And then we have a very affordable take home product.
• 27:31
  So it would be to pair this with your in office procedures and
• 27:35
  then whatever that procedure is, if, if it's brightening, here's
• 27:38
  our take home brightener and that would be the maintenance.
• 27:42
  OK, so it's, it sounds like those providers that don't
• 27:47
  implement an exosome routine into their clinic are going to
• 27:52
  be left behind kind of like, you know, we we have to stay with
• 27:54
  the times and this is very this tech is, is what's next in skin,
• 27:59
  right? I would agree 100%.
• 28:01
  And I think most providers are seeing that we're getting
• 28:05
  tremendous amount of interest in inquiries.
• 28:08
  Can you send us samples? Do you have somebody in our
• 28:10
  area? Can you send us some
• 28:11
  information? What makes you different?
• 28:13
  But I think most of the industry is really starting to see the
• 28:17
  value in that regenerative stem cell approach and the need to
• 28:21
  find the right exosome partner, the right growth factor partner
• 28:26
  that will benefit their practice not only from a patient result
• 28:30
  standpoint, but a financial standpoint, a return on
• 28:34
  investment standpoint and a support standpoint.
• 28:36
  So we're hoping that's us. And we know that there's sniff
• 28:39
  competition out there, but we have a team with a proven track
• 28:42
  record of experience that's ready to provide that support
• 28:45
  and have those conversations. Wonderful.
• 28:48
  So before we wrap up, I guess we want to tell people, clinics,
• 28:53
  providers where they can learn more, where they can try for
• 28:56
  themselves and how they connect with your team.
• 28:59
  Yes, you can find us at our website which is www.info
• 29:05
  aesthetics.com. You can reach out to me directly
• 29:10
  at natenate@infoaesthetics.com. Reach out, we will provide you
• 29:16
  all the information. If there is a local sales
• 29:19
  professional in your area, we will send them to you.
• 29:21
  We'll get you samples, answer any of your questions.
• 29:24
  We also have a 90 day money back guarantee which is something
• 29:29
  that allows offices to get their hands dirty with our products.
• 29:33
  Try it out. If they don't like the products
• 29:36
  you can return it. Get a full refund.
• 29:39
  Wow, I've never heard of that before Nate so.
• 29:41
  No, nobody. I've never worked for a company
• 29:43
  that's done that. But we just believe so much in
• 29:45
  our products and our science that if we don't live up to the
• 29:49
  expectations, we can't expect them to continue to order from
• 29:52
  us. So send it back.
• 29:54
  Well, I am very excited about the product definitely at first
• 29:58
  sight. It's been wonderful to to be
• 30:00
  using it and excited to see the results and excited to bring
• 30:05
  this to the world and have info aesthetics be representing here
• 30:08
  on the Doctor Randy show. So thank you so much for joining
• 30:11
  us today. Is there are there any last
• 30:12
  minute words you'd like to share?
• 30:14
  Just my thanks and gratitude. I really appreciate you having
• 30:18
  me and info aesthetics on your show.
• 30:20
  This has been an amazing experience and you know, I've,
• 30:23
  I've very familiar with your background and everything that
• 30:26
  you've accomplished. So just happy to be on the show.
• 30:30
  My pleasure, it's our pleasure. So thanks so much for joining us
• 30:33
  today. And we hope we'll have you back
• 30:35
  in six months to a year and hear hear how things are going.
• 30:38
  But I do plan to do like a results show where I'm going to
• 30:41
  be trying lots of different treatments and products and
• 30:44
  we'll talk about my results as well.
• 30:45
  But I'll let you know along the way.
• 30:47
  I know we have each other's number now if I'm having any
• 30:49
  issues or anything. So very excited to dive in, OK.
• 30:52
  Yes, please keep me posted. OK.
• 30:55
  I will. Thanks so much for joining us
• 30:57
  today, Nate. Thank you.
• 31:00
  Doctor Randy Boyett holds a PhD and is a recognized leader in
• 31:04
  the aesthetics and medical industry.
• 31:06
  She is not a licensed medical doctor.
• 31:09
  All commentary and product recommendations are based on
• 31:12
  industry expertise and are provided for informational
• 31:15
  purposes only.