Ep. 741 Conviva | Consumer-Facing AI Agents (feat. Keith Zubchevich)
For episode 741 of the BlockHash Podcast, host Brandon Zemp is joined by Keith Zubchevich, President and CEO of Conviva.
Keith Zubchevich is president and CEO of Conviva, where he helps digital businesses understand what their customers actually experience — not just what dashboards say is happening. He leads Conviva’s work at the intersection of agentic AI, real-time analytics, and customer experience, with a focus on measuring outcomes, friction, and risk once AI is deployed in production.
Learn how Conviva gives AI agents context at conviva.ai
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The skinny
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