Latest / Becker’s Payer Issues Podcast / Ty Wang, Co-Founder and CEO of Angle Health

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Ty Wang, Co-Founder and CEO of Angle Health · Becker’s Payer Issues Podcast

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  Hello, and welcome to the Becker's Healthcare podcast.
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  Today, I'm featuring Tai Wang, cofounder and CEO
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  of Angle Health. Tai, welcome to the podcast.
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  Thank you for having me here.
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  Can you please tell us a little bit
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  about yourself and your organization?
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  Yeah. So I'm the cofounder and CEO of
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  Angle Health. My background,
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  primarily from a tech and engineering background. So,
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  before starting Angle Health, my cofounder and I,
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  we both, led teams at Palantir across
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  many industries. But, if you're familiar with the
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  organization, health care is one of Palantir's biggest
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  verticals. So
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  before that, both of us have engineering backgrounds
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  as well. Angle Health is an AI driven
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  health care organization
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  where we offer
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  fully customizable
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  health plans,
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  primarily level funded
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  for small and medium sized businesses.
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  So from improving member experience and expanding value
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  based care to controlling costs, payer executives have
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  ambitious growth goals for the rest of 2024
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  and the year ahead. In your role, what's
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  your top priority, and how are you planning
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  to get there?
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  Yeah. Many of our top priorities obviously, growth
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  is is always a priority as you mentioned.
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  And and we've been growing massively
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  3 to 5 x year over year over
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  the past couple years since we launched here.
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  And we wanna continue that trend, but really
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  focusing in on,
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  I think, now a lot of the strategies
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  that really get the members and the patients
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  the care that they need when they need
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  it to to really help improve the health
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  outcomes and and and control the costs when
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  it comes
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  to when it comes to these members and
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  when it comes to their access to care.
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  And I think one thing that we found
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  a lot of in in this journey is
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  that and it I think it's something that's
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  fairly obvious is that a lot of members
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  during their care journeys, they
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  are really looking for
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  help in navigating the health care system.
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  And
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  the even having a primary care provider or
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  having an oncologist, if they're facing, like, a
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  series of treatments for cancer or anything like
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  that. There's they're very lost after leaving the
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  doctor's office. So one of the big initiatives
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  that we really focus on,
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  and that that we really
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  have been investing in is is providing that
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  level of
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  high touch experience
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  for
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  all of our members, but especially for those
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  that are that are in these kind of
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  complex
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  situations or have these chronic diseases that really
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  need and and and want some support in
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  that.
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  So at an industry level, how would you
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  describe the biggest barriers to effectively serving and
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  engaging members?
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  And, what opportunities do you see for large
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  scale improvements, and how are you applying this
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  in your current strategies?
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  Yeah. I think one of the biggest barriers
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  when it comes to
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  effectively engaging and serving members
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  is the methods to engage them. And, really,
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  I think I think this is this is
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  true across the board is really identifying
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  today, we know that there's been this explosion
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  of new ways of receiving medical services, especially
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  when it comes to things like digital health
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  programs, chronic disease management programs, behavioral health programs,
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  things like that. But they're not effective for
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  everyone. These programs are effective for the right
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  profile of members and patients, but not for
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  but not necessarily for everyone in identifying
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  who these profile of patients are and being
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  able to engage them and direct them to
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  to these programs, educate them, and incentivize them
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  to leverage them
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  is, I think, one of the biggest challenges.
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  And for us, we we're a technology first
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  company. We have AI and machine learning really
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  driving everything, that we do across our health
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  plan operations
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  and being able to take take the data
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  and and and surface these insights, be able
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  to match members and patients to these programs
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  is is something that we've that we've been
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  investing in that and that will continue to
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  do and and is very core to our
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  strategy today.
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  So keeping pace in today's dynamic health care
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  landscape is challenging to say the least. What's
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  one piece of advice you'd like to share
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  with peer leaders to grow their businesses, while
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  keeping members top of mind? Yeah. I think
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  what you mentioned there, keeping members top of
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  mind, I think
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  that is extremely important, something that for us
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  at Angle Health
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  is a question that we ask ourselves every
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  day and and with every decision that we
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  make. We are a very member focused company.
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  Is this initiative? Is this product?
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  Is this in the member's best interest? And
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  that really drives
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  is is at the core of of everything
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  we do and and and drives
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  a lot of our decision making at Angle
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  Health. And I think
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  today, there's all of these new innovative, creative,
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  whether it's cost structures or financing structures or
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  types of insurance products.
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  But I think it's sometimes easy to get
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  lost in that. But but, really, I think
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  focusing on and and and going back to
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  centering yourself on on kind of that question
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  of is is this really in the member's
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  best interest?
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  So how is technology supporting value based care
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  or member focused initiatives at your organization? And
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  kinda what what are you most excited about
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  when it comes to technology in your organization?
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  Yeah. The what we're most excited about is
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  being able to really capitalize on kind of
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  this new acceleration
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  in technology and in AI where I think
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  we're entering
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  really a new era of what technology is
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  capable of. And for us, we rebuilt
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  really this whole kind of health plan stack
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  or infrastructure from the ground up. We have
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  very integrated data,
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  very connected data infrastructure that enables us to
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  leverage tools like AI and machine learning across
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  the board and and and and really kind
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  of take advantage of of these new advancements
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  in technologies in a very responsible way to
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  unlock both,
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  operational efficiencies. So being able to operate at
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  the scale that we are today with tens
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  of thousands of members
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  with a very lean team while also
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  being able to drive the the insights and
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  the engagement needed for true kind of high
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  touch experience and and preventative care.
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  Perfect. Well, Ty, thank you so much for
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  joining us on the show today. But before
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  I let you go, is there anything else
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  you'd like to leave for our listeners?
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  Yeah. I I think, the the
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  just really reiterating what I mentioned before
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  where there's a lot of hype around a
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  lot of a lot of new creative
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  products and and technologies as well. But, really,
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  I think for the benefit of
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  of our industry, of of the people of
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  of this country and the health care system,
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  it's really about
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  getting back to
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  that individual
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  and and thinking about
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  what is best for the individual
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  and and how can we enable them
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  to make the best choice for themselves as
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  possible. Perfect. Well, Ty, thank you again for
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  joining us today at the Becker's Health Care
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  Podcast, and have a great rest of your
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  day. Appreciate it. Thank you.