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Latest / The Failure Gap

A Conversation With Miles Kailburn, CEO of OTM

At Karrikins Group, we work alongside leaders to close the gap between great ideas and real results by combining business expertise with social science to help teams align on how to deliver together - driving better outcomes and stronger connections.

In this conversation, Miles Kailburn, CEO of OTM, shares his leadership journey, emphasizing the importance of adaptability, service design, and fostering a culture of trust and curiosity within his team. He discusses the challenges of moving from agreement to alignment, the significance of micro-actions in maintaining that alignment, and the…

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