Latest / The Bookkeepers' Podcast
Client Success, Pricing Confidence and Loyal Teams with Jack Choppin (GoProposal by Sage)
In this Leadership Takeover Session, Jack Choppin – employee number one at GoProposal (now GoProposal by Sage) and long-time head of Client Success – explains how bookkeepers can build confident teams, challenge clients on pricing and create “shock and awe” experiences that drive loyalty and growth. For UK bookkeepers bringing in their first team member, or trying to get braver with fees, this is a practical look at what real client success and culture actually feel like day to day. Download GoProposal's guide for running impactful client meetings…
The skinny
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