Latest / Omni Talk Retail / Fast Five Shorts | Qurate Aims For $1.5 Billion From Livestreaming And Social Media
Transcript
- 0:00Curate,
- 0:00the
- 0:00owner
- 0:01of
- 0:01QVC
- 0:02and
- 0:02HSN
- 0:03and
- 0:03a
- 0:03first
- 0:03timer
- 0:04on
- 0:04this
- 0:04headline
- 0:05on
- 0:05this
- 0:05show,
- 0:05I
- 0:05think,
- 0:05and
- 0:06I
- 0:06don't
- 0:06think
- 0:06we've
- 0:06ever
- 0:06done
- 0:06a
- 0:06Curate
- 0:07Retail
- 0:07headline
- 0:08before.
- 0:08It
- 0:08is
- 0:09rebranding
- 0:09the
- 0:09QVC
- 0:10Group.
- 0:11Rebranding
- 0:11to
- 0:12QVC
- 0:13Group
- 0:13as
- 0:13It
- 0:14aims
- 0:14for
- 0:14$1.5
- 0:15billion
- 0:16in
- 0:16revenue
- 0:16from
- 0:16live
- 0:17streaming
- 0:17and
- 0:17social
- 0:18media
- 0:18within
- 0:18three
- 0:19years.
- 0:20According
- 0:20to
- 0:21Retail
- 0:21Dive.
- 0:22The
- 0:22company
- 0:22is
- 0:22renaming
- 0:23itself
- 0:23the
- 0:23QVC
- 0:24group
- 0:24by
- 0:25Q1
- 0:25of
- 0:252025
- 0:26and
- 0:26part
- 0:27of
- 0:27its
- 0:27new
- 0:27strategy,
- 0:28the
- 0:28company
- 0:28will
- 0:29continue
- 0:29to
- 0:29amplify
- 0:30its
- 0:30QVC
- 0:31plus
- 0:31and
- 0:32HSN
- 0:33streaming
- 0:33platforms
- 0:34and
- 0:34develop
- 0:35streaming
- 0:36commerce
- 0:36options
- 0:36for
- 0:37channels
- 0:37including
- 0:37Netflix,
- 0:38Hulu
- 0:39and
- 0:39YouTube
- 0:39TV,
- 0:40bring
- 0:41celebrities
- 0:41and
- 0:41sales
- 0:42content
- 0:42to
- 0:42its
- 0:42social
- 0:42media
- 0:43channels,
- 0:44refresh
- 0:44its
- 0:44production
- 0:45studios
- 0:45and
- 0:45tailor
- 0:46its
- 0:46content
- 0:46to
- 0:46TikTok,
- 0:47Facebook,
- 0:47YouTube
- 0:48and
- 0:48other
- 0:48platforms.
- 0:49As
- 0:49Anne
- 0:49was
- 0:50just
- 0:50talking
- 0:50about
- 0:50a
- 0:51few
- 0:51seconds
- 0:51ago,
- 0:52it
- 0:52should
- 0:52also
- 0:52be
- 0:52noted
- 0:52that
- 0:53QR
- 0:53Retail
- 0:53Group
- 0:54has
- 0:54struggled
- 0:54with
- 0:54falling
- 0:55sales.
- 0:55In
- 0:55June,
- 0:55the
- 0:56company
- 0:56said
- 0:56it
- 0:56was
- 0:57facing
- 0:57a
- 0:57delisting
- 0:58from
- 0:59NASDAQ
- 0:59and
- 0:59has
- 0:59until
- 1:00December
- 1:009
- 1:01to
- 1:01regain
- 1:02compliance
- 1:02in
- 1:03its
- 1:03Q3
- 1:03earnings.
- 1:03Released
- 1:04earlier
- 1:04this
- 1:04month,
- 1:05the
- 1:05company
- 1:05also
- 1:06reported
- 1:06a
- 1:065%
- 1:07dip
- 1:07in
- 1:08revenue.
- 1:08Year
- 1:08over
- 1:08year
- 1:09and
- 1:09a
- 1:09year
- 1:09ago,
- 1:10the
- 1:10company
- 1:10landed
- 1:11on
- 1:11retail
- 1:12dives
- 1:12bankruptcy
- 1:13watch
- 1:13list.
- 1:16Anne,
- 1:17do
- 1:17you
- 1:17think
- 1:17Curate
- 1:18Retail's
- 1:18rebrand
- 1:19and
- 1:19more
- 1:19overt
- 1:20goals
- 1:20to
- 1:20drive
- 1:21revenue
- 1:21via
- 1:21live
- 1:22streaming
- 1:22and
- 1:22social
- 1:22media
- 1:23will
- 1:23help
- 1:23to
- 1:23reverse
- 1:24the
- 1:24tide
- 1:25of
- 1:25this
- 1:25once
- 1:26prosperous
- 1:27brand?
- 1:27I
- 1:28feel
- 1:28like
- 1:29as
- 1:29ominously
- 1:29as
- 1:30possible.
- 1:30Yeah,
- 1:30I
- 1:30was
- 1:30like
- 1:31this
- 1:31show
- 1:31has
- 1:32turned
- 1:32into
- 1:32a
- 1:33show
- 1:33about
- 1:33retail
- 1:33turnarounds.
- 1:35But
- 1:36it's
- 1:36kind
- 1:36of
- 1:36the
- 1:36state
- 1:36of
- 1:37the
- 1:37state
- 1:37right
- 1:37now.
- 1:38Right,
- 1:38right,
- 1:39right.
- 1:39So
- 1:40to
- 1:40me,
- 1:41this
- 1:41is
- 1:41another
- 1:41no
- 1:42duh
- 1:42thing
- 1:42for
- 1:42Curate
- 1:43Retail.
- 1:43Like,
- 1:43yes,
- 1:44you
- 1:44need.
- 1:44Oh
- 1:45really?
- 1:45Oh
- 1:46yeah.
- 1:46You
- 1:46need
- 1:46to
- 1:47revamp.
- 1:47You
- 1:47need
- 1:48to
- 1:48rethink
- 1:48your
- 1:48strategy
- 1:49because
- 1:50Chris,
- 1:50here's
- 1:51the
- 1:51thing.
- 1:51I
- 1:51think
- 1:52people
- 1:52may
- 1:53associate
- 1:53QVC
- 1:54and
- 1:54the
- 1:55Home
- 1:55Shopping
- 1:55Network
- 1:56with
- 1:56an
- 1:56older
- 1:57demographic,
- 1:58but
- 1:58look,
- 1:59those.
- 1:59There's
- 1:59still
- 2:00money
- 2:00to
- 2:00be
- 2:00made
- 2:01from
- 2:01that
- 2:01demographic.
- 2:01It
- 2:02probably
- 2:02should,
- 2:03yes,
- 2:04but.
- 2:04But
- 2:04there,
- 2:05there
- 2:05is
- 2:05still
- 2:06money
- 2:06to
- 2:06be
- 2:06made
- 2:06there.
- 2:07Except
- 2:08those
- 2:08people
- 2:08are
- 2:09also
- 2:10on
- 2:10social
- 2:11platforms
- 2:11now.
- 2:12They're
- 2:12not
- 2:12watching
- 2:13TV
- 2:14as
- 2:14much
- 2:14anymore.
- 2:15They're
- 2:15scrolling
- 2:15on
- 2:15their
- 2:16phones.
- 2:16And
- 2:16so
- 2:16I
- 2:16think
- 2:16it
- 2:17makes
- 2:17a
- 2:17ton
- 2:17of
- 2:17sense
- 2:18to
- 2:18take
- 2:18the
- 2:18platform
- 2:19that
- 2:20QVC
- 2:21and
- 2:21the
- 2:21Curate
- 2:21group
- 2:22are
- 2:22very,
- 2:23very
- 2:24well
- 2:24versed
- 2:24in
- 2:25and
- 2:25move
- 2:25it
- 2:26to
- 2:26social,
- 2:27like
- 2:28move
- 2:28it
- 2:28to
- 2:28Facebook.
- 2:29I
- 2:29still
- 2:29think
- 2:29there's
- 2:30a
- 2:30lot
- 2:30of
- 2:30opportunity
- 2:31there
- 2:31to
- 2:32capture
- 2:32sales
- 2:33and
- 2:33capture
- 2:33an
- 2:34experience
- 2:34that's
- 2:34familiar
- 2:35to
- 2:35that
- 2:35audience.
- 2:36And
- 2:36then
- 2:36I
- 2:37think
- 2:37you're
- 2:37also
- 2:37bringing
- 2:38in
- 2:38fresh
- 2:38blood.
- 2:38We
- 2:39interviewed
- 2:39Mara
- 2:39Soral.
- 2:40She
- 2:40Was
- 2:40formerly
- 2:40of
- 2:41Saks
- 2:41off
- 2:41fifth.
- 2:42She's
- 2:42in
- 2:42there
- 2:43as
- 2:43a
- 2:43new
- 2:43merchant.
- 2:43You
- 2:43got
- 2:44the
- 2:44Rue
- 2:44and
- 2:44Guild
- 2:45groups,
- 2:45Rosalia
- 2:46Bucaro,
- 2:46that's
- 2:46also
- 2:47joining
- 2:47there.
- 2:47So
- 2:48I
- 2:48think
- 2:48you
- 2:48have
- 2:48that,
- 2:49that
- 2:50new
- 2:50insight,
- 2:51especially
- 2:51from
- 2:51a
- 2:52merchandising
- 2:52perspective,
- 2:53that
- 2:53could
- 2:53help
- 2:54bolster
- 2:54and
- 2:54make
- 2:55Curate
- 2:56relevant
- 2:56again
- 2:57to
- 2:57that
- 2:57younger
- 2:57demographic
- 2:58at
- 2:58the
- 2:58same
- 2:58time.
- 2:59So
- 2:59I
- 3:00think
- 3:00this
- 3:00is
- 3:00something
- 3:00that
- 3:01they
- 3:01absolutely
- 3:01have
- 3:02to
- 3:02do.
- 3:03And
- 3:03whether
- 3:04or
- 3:04not
- 3:04it's
- 3:04going
- 3:04to
- 3:04be
- 3:05successful
- 3:05is
- 3:06another
- 3:06question.
- 3:07But
- 3:07live
- 3:08streaming
- 3:08is
- 3:08coming
- 3:09back
- 3:09in
- 3:09popularity.
- 3:10I
- 3:10think
- 3:10it
- 3:10fell
- 3:11out
- 3:11of
- 3:11favor
- 3:11a
- 3:12little
- 3:12bit
- 3:12for
- 3:12a
- 3:12while.
- 3:12But
- 3:13again,
- 3:14this
- 3:14is
- 3:15something.
- 3:15This
- 3:15is
- 3:15a
- 3:15methodology
- 3:16that
- 3:16is
- 3:17when
- 3:17you
- 3:17get
- 3:17people
- 3:18engaging
- 3:18with
- 3:20an
- 3:20individual
- 3:21online,
- 3:21the
- 3:22sales
- 3:22go
- 3:22up,
- 3:23they
- 3:23increase,
- 3:23the
- 3:23baskets
- 3:24get
- 3:24bigger.
- 3:25So
- 3:25I
- 3:25think
- 3:26this
- 3:26is
- 3:26a
- 3:26very
- 3:26necessary
- 3:27move
- 3:27from
- 3:27Curate.
- 3:28But
- 3:28what
- 3:28do
- 3:28you
- 3:29think?
- 3:29Yeah,
- 3:30and
- 3:30it's.
- 3:31And
- 3:31it's
- 3:31more
- 3:31about.
- 3:31It's,
- 3:32you
- 3:32know,
- 3:32it's
- 3:32the
- 3:32live
- 3:32stream.
- 3:33It's
- 3:33more
- 3:33about
- 3:33video
- 3:33commerce.
- 3:34Right.
- 3:34When
- 3:34we
- 3:34go
- 3:34into
- 3:34our
- 3:35feeds,
- 3:35we're
- 3:35watching
- 3:35the
- 3:35video
- 3:36feeds
- 3:36now.
- 3:36We're
- 3:36not
- 3:37watching
- 3:37the
- 3:37static
- 3:37feeds,
- 3:38we're
- 3:38all
- 3:38watching
- 3:39the
- 3:39video
- 3:39feeds.
- 3:40And
- 3:40a
- 3:41couple
- 3:41of
- 3:41things
- 3:41come
- 3:41to
- 3:41mind
- 3:41for
- 3:41me
- 3:42on
- 3:42this
- 3:42story.
- 3:42And
- 3:42number
- 3:43one
- 3:43is
- 3:43like,
- 3:44you're
- 3:44just
- 3:44doing
- 3:45this
- 3:45now.
- 3:46Like,
- 3:46oh,
- 3:47yeah.
- 3:47I
- 3:47mean,
- 3:48I
- 3:48mean,
- 3:48like,
- 3:49like,
- 3:49seriously,
- 3:50like,
- 3:50that's
- 3:50kind
- 3:50of
- 3:50an
- 3:51indictment.
- 3:51And
- 3:51so
- 3:52the
- 3:52other
- 3:52point
- 3:52I
- 3:52make
- 3:52is
- 3:53like,
- 3:53I
- 3:54don't
- 3:54think
- 3:54this
- 3:54is
- 3:54going
- 3:54to
- 3:54make
- 3:54a
- 3:54hill
- 3:55of
- 3:55beans
- 3:55bit
- 3:55of
- 3:55difference
- 3:56because
- 3:56as
- 3:56you
- 3:57just
- 3:57described
- 3:57in
- 3:57the.
- 3:58Yeah,
- 3:58because
- 3:58as
- 3:58you
- 3:58described
- 3:59in
- 3:59the
- 3:59last
- 3:59headline,
- 4:00the
- 4:00world,
- 4:00you're
- 4:01calling
- 4:01time
- 4:01and
- 4:01death.
- 4:02Yeah,
- 4:03the
- 4:03world
- 4:03just
- 4:03doesn't
- 4:04work
- 4:04this
- 4:04way
- 4:04anymore.
- 4:05And
- 4:05it
- 4:05just
- 4:05doesn't.
- 4:06And
- 4:07direct
- 4:07influence,
- 4:07first
- 4:08of
- 4:08all,
- 4:08direct
- 4:08influencer
- 4:09content
- 4:09is
- 4:09cheaper
- 4:10to
- 4:10produce
- 4:10and
- 4:10it's
- 4:11more
- 4:11readily
- 4:11available
- 4:11than
- 4:12ever
- 4:12before.
- 4:13And
- 4:13so
- 4:13then
- 4:13it's
- 4:14harder
- 4:14to
- 4:14differentiate
- 4:15something
- 4:15as
- 4:15the
- 4:15QVC
- 4:16group.
- 4:16Like,
- 4:17you
- 4:17know,
- 4:17so,
- 4:18you
- 4:18know,
- 4:18as
- 4:18we
- 4:18learned
- 4:18in
- 4:19our
- 4:19webinar,
- 4:19like
- 4:19you
- 4:19said
- 4:20yesterday
- 4:20with
- 4:20Cody's
- 4:21former
- 4:21chief
- 4:21digital
- 4:22officer,
- 4:23video
- 4:23is
- 4:23going
- 4:23to
- 4:23be
- 4:23the
- 4:24primary
- 4:24medium
- 4:24by
- 4:24which
- 4:25consumers
- 4:26conduct
- 4:27commerce.
- 4:27I
- 4:28just
- 4:28don't
- 4:28see
- 4:28how
- 4:29QVC
- 4:29continues
- 4:29to
- 4:30thrive
- 4:30in
- 4:30that
- 4:30age.
- 4:30Because
- 4:31the
- 4:31individual
- 4:32content
- 4:32creators
- 4:33will
- 4:33work.
- 4:33They're
- 4:34going
- 4:34to
- 4:34work.
- 4:34There's
- 4:35so
- 4:35many
- 4:35of
- 4:35them
- 4:35now
- 4:36because
- 4:36it's
- 4:37so
- 4:37easy
- 4:37to
- 4:37do.
- 4:38They're
- 4:38going
- 4:39to
- 4:39work
- 4:39to
- 4:39keep
- 4:39the
- 4:40margins
- 4:40themselves.
- 4:41They
- 4:41don't
- 4:42need
- 4:42QVC
- 4:42providing
- 4:43the
- 4:43production
- 4:44studios
- 4:44and
- 4:44the
- 4:44distribution
- 4:45and
- 4:45the
- 4:45pretty
- 4:46spokesperson
- 4:46people
- 4:47anymore.
- 4:47The
- 4:47brands
- 4:47don't
- 4:48need
- 4:48that
- 4:48either.
- 4:48They
- 4:48can
- 4:49just
- 4:49go
- 4:49directly
- 4:49to
- 4:50the
- 4:50influencers
- 4:51that
- 4:51matter
- 4:51the
- 4:51most.
- 4:52So,
- 4:52like,
- 4:52yeah,
- 4:52I
- 4:53don't
- 4:53understand
- 4:54what
- 4:54Value
- 4:55Add
- 4:55QVC
- 4:56is
- 4:56playing
- 4:56anymore,
- 4:57because
- 4:57in
- 4:57the
- 4:57old
- 4:57days,
- 4:57yeah,
- 4:58they
- 4:58had
- 4:58this
- 4:58fancy
- 4:59studio.
- 4:59They
- 4:59had
- 5:00the
- 5:00fancy
- 5:00show
- 5:00person
- 5:01with
- 5:01the
- 5:01nice
- 5:01pearly
- 5:02white
- 5:02teeth
- 5:03and
- 5:04that
- 5:04just.
- 5:04You
- 5:05don't
- 5:05need
- 5:05that
- 5:05anymore.
- 5:06It's
- 5:06gone.
- 5:06So
- 5:06I'm,
- 5:07I'm
- 5:08so
- 5:08negative
- 5:09on
- 5:09this
- 5:09story,
- 5:09man.
- 5:10Like
- 5:10this.
- 5:10This
- 5:11is
- 5:11like
- 5:11glass,
- 5:11Chris.
- 5:12Glass.
- 5:12Half
- 5:12Empty
- 5:13Day.
- 5:13I
- 5:14think.
- 5:14Yeah,
- 5:14I
- 5:14think
- 5:15you're
- 5:15raising
- 5:15some.
- 5:16You're
- 5:16definitely
- 5:16raising
- 5:17some
- 5:17important.
- 5:17There's
- 5:17some
- 5:18good
- 5:18points
- 5:18there,
- 5:18right,
- 5:19Ann?
- 5:19I.
- 5:19For
- 5:20sure.
- 5:20I.
- 5:20I
- 5:20just.
- 5:21I'm
- 5:21not
- 5:21ready
- 5:22to
- 5:22call
- 5:22time
- 5:22of
- 5:22death
- 5:23yet
- 5:23on
- 5:23them.
- 5:23I
- 5:24still
- 5:24think
- 5:24that
- 5:24they
- 5:24have.
- 5:25They
- 5:26have
- 5:26this.
- 5:26The
- 5:27knowledge
- 5:27and
- 5:27the
- 5:27know
- 5:28how.
- 5:28Is
- 5:28this
- 5:28a
- 5:28little
- 5:29late?
- 5:29Yes,
- 5:30definitely.
- 5:31But
- 5:31I.
- 5:31I
- 5:32still
- 5:32think
- 5:32that
- 5:32there's
- 5:33a
- 5:33venue.
- 5:33Yes,
- 5:34there's.
- 5:34There's
- 5:34a
- 5:34lot
- 5:35of
- 5:35investment
- 5:35in
- 5:35UGC
- 5:36and
- 5:37there's
- 5:37a
- 5:37lot
- 5:37of
- 5:37investment
- 5:38in
- 5:38individual
- 5:39creators.
- 5:39But.
- 5:39But
- 5:40I
- 5:40still
- 5:40think
- 5:40that
- 5:40there's
- 5:41some
- 5:41value
- 5:42that
- 5:43can
- 5:43be
- 5:43driven
- 5:44from,
- 5:44you
- 5:44know,
- 5:45having
- 5:45somebody
- 5:46that
- 5:46can.
- 5:46That
- 5:47has
- 5:47already
- 5:47has
- 5:47a
- 5:48platform
- 5:48and
- 5:48a
- 5:48dedicated
- 5:49base
- 5:49of
- 5:49consumers
- 5:50who
- 5:50are
- 5:50used
- 5:51to
- 5:51buying
- 5:52from
- 5:52this
- 5:52platform.
- 5:52They
- 5:53just
- 5:53need
- 5:53to
- 5:53move
- 5:53it
- 5:53to
- 5:53a
- 5:54new.
- 5:55To
- 5:55a
- 5:55new
- 5:55place,
- 5:56to
- 5:56Facebook,
- 5:57to
- 5:57Instagram
- 5:57or
- 5:58whatever
- 5:58it
- 5:58might
- 5:58be.
- 5:58But
- 5:59it'll
- 5:59be
- 5:59a
- 5:59fun
- 5:59one
- 6:00to
- 6:00watch.
- 6:01Yeah.
- 6:01That's
- 6:01the
- 6:01interesting
- 6:01thing
- 6:02for
- 6:02me,
- 6:02though,
- 6:02like,
- 6:02even
- 6:02in
- 6:02our
- 6:03business,
- 6:03I
- 6:03think
- 6:03the
- 6:03power
- 6:04is
- 6:04in
- 6:04the
- 6:04individual
- 6:05creator
- 6:06versus
- 6:06conglomerations
- 6:08like
- 6:08this.
- 6:08And
- 6:08that's
- 6:08where
- 6:08we're
- 6:09going
- 6:09to
- 6:09see
- 6:09more
- 6:10individual
- 6:10creators
- 6:11get
- 6:11more
- 6:11powerful
- 6:12and
- 6:12extend
- 6:13their
- 6:13reach
- 6:14too.
- 6:14So
- 6:14I
- 6:14don't
- 6:15know.
- 6:15But
- 6:15unfortunately,
- 6:16Anne,
- 6:16I
- 6:17think
- 6:17we've
- 6:17got
- 6:17a
- 6:17story
- 6:17here
- 6:18at
- 6:18the
- 6:18end
- 6:18that's
- 6:18going
- 6:18to
- 6:18perk
- 6:19me
- 6:19up
- 6:19and
- 6:19get
- 6:19me
- 6:19a
- 6:19little
- 6:19glass
- 6:20house.
- 6:20Oh,
- 6:20my
- 6:20God.
- 6:21All
- 6:21right.