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Shaun McDonald on What Harri's One-Click AI Scheduling Actually Does Behind the Scenes
Shaun McDonald is the Director of Customer Success at Harri, a New York-based technology company founded in 2012 that helps restaurants, hotels, and hospitality businesses hire, schedule, and engage frontline employees. Harri serves millions of workers across tens of thousands of locations worldwide and counts McDonald's, Subway, Burger King, Raising Cane's, and Shake Shack among its clients. Shaun came up through restaurant operations as a general manager at Sweetgreen and Luke's Lobster before moving into hospitality SaaS through Restaurant 365, where he earned a promotion within his first…
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