Latest / Punk CX: Customer Experience Insights with Adrian Swinscoe
More Than A Motto - Interview with Justin Robbins of Metric Sherpa
Today’s episode of the Punk CX podcast features Justin Robbins, Founder & Principal Analyst at Metric Sherpa, Inc and a newly minted author. Justin joins me to talk about his new book called: More Than A Motto: Reignite Your Purpose, Rediscover Your Joy At Work. We discuss the highlights from the book, including the leadership blind spot, that burnout is a system outcome, not a personal failure, why purpose breaks without rhythm, and the RHYTHM model.
This interview follows on from my recent interview – The split personality disorder plaguing many brands – Interview with Ping Wu of Cresta –…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.