How to Build Systems That Customers Actually Love with Stephanie High | CV Podcast
In this episode, we sit down with Stephanie High, founder of KaizenCX and Kaizen Catalyst, to unpack customer experience, leadership psychology, and what truly drives sustainable growth.Stephanie shares behind the scenes lessons from her time working with global brands like Sony and ASICS, how international travel shaped her leadership philosophy. This conversation goes deeper than business. Stephanie opens up about trauma, how unresolved experiences impact executive decision making, company culture, and leadership behavior, and why emotional awareness is becoming a critical skill for modern…
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