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UCDP Ep #72 – Automotive BDC & Fixed Operations with John Traver
In this episode of the Used Car Dealer Podcast, Zach talks with John Traver, the founder of Traver Technologies and TraverConnect, to explore the evolution of the BDC concept. John shares insights on launching TraverConnect, transforming service-lane interactions into revenue opportunities, and balancing people with technology to deliver an exceptional customer experience. This conversation dives into leadership lessons, changing customer expectations, and the future impact of AI and automation on automotive BDC.
Automotive BDC & Fixed Operations
Q) Take us back to how you got in the auto…
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