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ICYMI - Complainers: What Are They Actually Asking For?
Why we complain is rarely the story we tell ourselves about it. Leadership consultant Rachel Levy draws the line between the complaint you can hear and the one underneath it, and that second one is where the real conversation lives.
What is it like to be in a room where someone is filling up with pressure and nothing you say makes it better? Or to be the person filling up? Rachel Levy calls complaining a form of bonding, a signal, and sometimes a drug. The difference between those three things is the difference between letting a little air out and watching the whole balloon go.
Every chronic…
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