Latest / Dental A Team Podcast
#1,218: Chick-fil-A's Secret Sauce in YOUR Practice
Re-releasing a favorite of Dental A-Team listeners!
Kiera chats with Chick-fil-A owner and operator George Demetriades — and it's all about applying the chain fast-food restaurant's success into your dental practice. There's a lot of gold packed into this episode, but some of the highlights include:
Abiding by character, competence, community
Creating realistic and attainable systems
Hiring ideal employees
Identifying high performers
Acquiring a loyal fanbase
Cultivating a consistent culture
Episode resources:
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