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LHLM 101: Customer Relationship Management (CRM)

You’re spending money to attract potential clients, now take the next step to ensure every moment of that client experience is amazing from intake to follow-up.

In a special LHLM 101 episode, Conrad and Gyi go deep into the mysterious world (well, not that mysterious) of Customer Relationship Management platforms, known as CRMs. Provide a better experience for your clients; analyze marketing data to know what’s working and what isn’t; and do it all while saving you both time and money. It’s hard work, but CRMs make it easier.

The days of tracking open cases on yellow legal pads is over. If…

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