Latest / Arroe Collins Like It's Live / C.T.C.S Episode 225 Snow Snow Snow, Where's The GM And All The Freaky People
Transcript
- 0:00Speaker 1: Hey, when you get the chance, I would love for
- 0:01Speaker 1: you to check out arro dot net a r r
- 0:04Speaker 1: oe dot net. It is more than a podcast. It
- 0:07Speaker 1: is twenty different podcasts to choose from for your mindset,
- 0:11Speaker 1: for your travel, your journey through everything at work. One
- 0:15Speaker 1: of them being creativity is the addiction. Come on now,
- 0:19Speaker 1: you know how it is. We will always say yes
- 0:22Speaker 1: to creativity or pay for it later. It really is
- 0:26Speaker 1: an addiction. It is found on erro dot net. Creativity
- 0:31Speaker 1: is the addiction a r r oe dot net. Enjoy
- 0:34Speaker 1: your exploration. There you are, what's happening? My name is CT.
- 0:39Speaker 1: When I'm not busy being a row the podcaster, guess
- 0:42Speaker 1: what I live in the real world. I mean, everybody
- 0:44Speaker 1: has to have a job, right mind just happens to
- 0:46Speaker 1: be cus customer service solutions relationships while keeping your team
- 0:52Speaker 1: motivated and pumped up to keep that constant connection with
- 0:55Speaker 1: each and every person who has chosen to stop into
- 0:58Speaker 1: your location. Every freaking day, someone says, never been here before,
- 1:02Speaker 1: never been here before. So I have to ask you,
- 1:05Speaker 1: if you're in retail, what's your first time impression? You
- 1:08Speaker 1: doing it? Are you doing good job? Good good? Episode
- 1:11Speaker 1: number two twenty five snow, snow, and even more snow.
- 1:15Speaker 1: Where's the frickin' GM and all the freaky people on
- 1:19Speaker 1: the planet. This is CTCs.
- 1:24Speaker 2: Transition Walk Day number one out of four. I don't
- 1:28Speaker 2: know about that. I really don't know about that. We're
- 1:30Speaker 2: going into another week of heavy, heavy snow here.
- 1:34Speaker 3: In the South. This isn't gonna be like the last one,
- 1:37Speaker 3: which was all yes.
- 1:38Speaker 2: This one is actually they're saying a lot of snow
- 1:41Speaker 2: because there's a a nor'easter. I'm not gonna get all
- 1:43Speaker 2: meteorologs just selling you here anyway. So right now, secondly,
- 1:48Speaker 2: like thirty one degrees is freezing out here, the ice
- 1:51Speaker 2: is still on the ground, the white all of that,
- 1:53Speaker 2: and so you just embrace for what's gonna be happening
- 1:55Speaker 2: in the next couple of days, which means, yeah, my
- 1:57Speaker 2: next couple of days, it's gonna be filled with the
- 2:00Speaker 2: Southerners going badass crazy once again. So you've got to
- 2:02Speaker 2: keep your shit together, is what you got to do.
- 2:04Speaker 2: So clear at the mind, do a transition walk, let
- 2:09Speaker 2: it do what it's supposed to do, and get spiritually
- 2:12Speaker 2: connected to your purpose. Oh, for the love of God,
- 2:15Speaker 2: how heavy can we get in one conversation.
- 2:18Speaker 3: I'll see you and see us.
- 2:20Speaker 2: Total mathouse. Oh yeah, when they's snow in the forecast
- 2:23Speaker 2: here in the south, you know, people are going crazy.
- 2:25Speaker 3: I guess, you know.
- 2:26Speaker 2: To start things off this week, I just have to
- 2:28Speaker 2: ask this simple question, and that is I saw these
- 2:31Speaker 2: people in here not even seven days ago, and they
- 2:34Speaker 2: were spending anywhere between three to five hundred dollars on
- 2:37Speaker 2: groceries because it was going to snow.
- 2:38Speaker 3: And it did, we got the ice storm.
- 2:40Speaker 2: But now a week later we're back at it again
- 2:43Speaker 2: and they're spinning three to five hundred dollars. Where are
- 2:47Speaker 2: you getting the money that would I would be so
- 2:51Speaker 2: afraid of busting the bank out of the fear of snow.
- 2:55Speaker 3: That's going back to listening to old things.
- 2:57Speaker 2: And I gave you a total setup, man, to where
- 3:00Speaker 2: you could call me out I'm being a totalf and
- 3:02Speaker 2: fake and you know, and to tell me to go
- 3:04Speaker 2: back to beginner school and stuff.
- 3:05Speaker 3: But you didn't jump on it. But I it took
- 3:08Speaker 3: like all.
- 3:08Speaker 2: These weeks for me to go in there and hear
- 3:09Speaker 2: and it's like, it's like, what the hell, man, he
- 3:11Speaker 2: didn't jump on it?
- 3:13Speaker 3: Was it? Well?
- 3:14Speaker 2: You you caught me last weekend in a fake laugh
- 3:17Speaker 2: and smile, and you said, why are you so happy today?
- 3:19Speaker 2: And I thought for sure you would have called me
- 3:21Speaker 2: on on that, going you're being.
- 3:22Speaker 3: A fake ass. You might have done a really good job.
- 3:25Speaker 3: Oh my gosh, I'm getting better.
- 3:27Speaker 4: I mean either that or you're getting better at full
- 3:28Speaker 4: than me.
- 3:28Speaker 3: But you were. It was to me obvious, But yeah,
- 3:33Speaker 3: I remember you being You did.
- 3:34Speaker 4: Seem happy, So I mean you had me forward. If
- 3:37Speaker 4: your actings get a hell of a lot better.
- 3:39Speaker 3: Well that's the whole thing.
- 3:40Speaker 2: It's it's like you know, just you know, winning is
- 3:42Speaker 2: a choice, so being happy it's a choice.
- 3:44Speaker 3: Ye oh that's bacon. No, I mean it is to
- 3:46Speaker 3: a certain extent.
- 3:47Speaker 4: Yes, we could be here talking for an hour about
- 3:49Speaker 4: that bull shit. Like like, for instance, if you had
- 3:52Speaker 4: ten million dollars, you think you'd be happy the rest
- 3:54Speaker 4: of your life?
- 3:55Speaker 3: No, see, I think I would, really I do.
- 3:58Speaker 2: Because associated its side sitting on the windows in the lobby.
- 4:03Speaker 4: I think if it could provide me with the security
- 4:05Speaker 4: I need to finish out my life. I think that's
- 4:07Speaker 4: all I'm looking forward to get out of life. I
- 4:10Speaker 4: don't want a lie like I don't, you know, what
- 4:12Speaker 4: I mean, like, I don't need fancy cars and the
- 4:15Speaker 4: house in a little bit of land, and I'm good.
- 4:17Speaker 3: Yeah again, very simple.
- 4:19Speaker 2: Well, and that's that's part of the natural age of
- 4:22Speaker 2: progression or the progression of natural age, is that you
- 4:24Speaker 2: want less and you want to deal with people less, well,
- 4:27Speaker 2: especially the less.
- 4:28Speaker 3: For the for the most part.
- 4:29Speaker 4: Yes, but I'm forty six, and since I was eighteen,
- 4:33Speaker 4: that's all I ever wanted. I never wanted to.
- 4:35Speaker 2: Ye.
- 4:35Speaker 4: Now, if I got into radio and became well known
- 4:38Speaker 4: and did a good job, then I'm sure that would
- 4:40Speaker 4: lead to the better things in life.
- 4:42Speaker 3: But I'm very content with just being an average put
- 4:45Speaker 3: my head down. That's me, you know.
- 4:46Speaker 4: I'm just trying to get to the fucking retirement and
- 4:48Speaker 4: then that's nobody to kill me or fuck me.
- 4:52Speaker 3: Or doing weird.
- 4:53Speaker 4: I just want to just kick I got like twenty
- 4:56Speaker 4: something more.
- 4:56Speaker 2: Years, God, twenty, so you're kind of jealous of me
- 4:59Speaker 2: only being four years away from my I'm not gonna
- 5:02Speaker 2: deny it.
- 5:02Speaker 4: Yeah, if I were you, I'd be coming in here
- 5:05Speaker 4: every day and I'd be going eight hundred more days.
- 5:08Speaker 3: That's because I saw something.
- 5:12Speaker 4: I think you're only guaranteed four thousand weeks in your lifetime. Now, wow,
- 5:15Speaker 4: four thousand weeks, and you know how fast we rolled
- 5:18Speaker 4: through the fucking weeks?
- 5:19Speaker 3: Yeah?
- 5:19Speaker 4: Yeah, it's all about perspective.
- 5:22Speaker 3: Wow wow. No carts, no baskets, lots of people.
- 5:26Speaker 2: You're moving about, not even one step at a time
- 5:29Speaker 2: without diverting your rotation to go elsewhere. And people were
- 5:33Speaker 2: upset and they got had to put up with this
- 5:34Speaker 2: crap last week? Man, Why am I having to deal
- 5:36Speaker 2: with it again? And you just go, you know what,
- 5:38Speaker 2: the weather guy, Go go talk to the weather guy
- 5:41Speaker 2: and complain to him. I'm physically horrified to open up
- 5:45Speaker 2: my mouth because my mouth is a Montana mouth out
- 5:48Speaker 2: there on the prairie lands in Montana, where we could
- 5:51Speaker 2: say anything and get away with it.
- 5:53Speaker 3: And I just need to just keep my stuff together here.
- 5:56Speaker 2: But a joy who's probably about maybe seventy five seventy
- 5:59Speaker 2: six years old, she must have seen the stress in
- 6:01Speaker 2: my eyes. She says, Cet, we're gonna pray. We're gonna
- 6:04Speaker 2: pray right now. We're gonna pray with all these people
- 6:06Speaker 2: in here. They don't know what the hell they want.
- 6:08Speaker 2: They're gonna get home, They're gonna say all this snow
- 6:09Speaker 2: is coming. They're not gonna know what's gonna hit them.
- 6:11Speaker 2: And when it comes and it doesn't prove to be
- 6:13Speaker 2: exactly what they're fearing, then all of a sudden cet
- 6:15Speaker 2: they're gonna sit there and they're gonna know one thing
- 6:18Speaker 2: that they.
- 6:18Speaker 3: Treated you bad today. They treated you bad. Let's pray
- 6:21Speaker 3: right now. And we did. Oh my god, it was
- 6:24Speaker 3: like being at a southern church. Man.
- 6:26Speaker 2: I just wanted to raise my arms and say, Praise Jesus,
- 6:29Speaker 2: Praise Jesus.
- 6:31Speaker 3: I didn't even want to say it. I didn't breaks.
- 6:33Speaker 2: And the reason why is because it's like with all
- 6:35Speaker 2: these people in here, you know, it just gets under
- 6:37Speaker 2: your skin.
- 6:39Speaker 3: Oh it's just right around the corner. Just go right
- 6:41Speaker 3: around the corner. You'll see where they are. Yeah.
- 6:43Speaker 2: Yeah, So what I did is I just grabbed whatever
- 6:45Speaker 2: I could from the hot bar and then you scarf
- 6:46Speaker 2: it down and you feel like crap afterwards.
- 6:48Speaker 3: Are you busy out there? Yeah? Yeah, I'm done now.
- 6:51Speaker 3: I'm about to be a closer right now. So do anything. No, No,
- 6:54Speaker 3: I'm just glad that you're here. Good man. You're holding
- 6:58Speaker 3: it together. Man, we're all flying. You're on the ground.
- 7:00Speaker 3: Thank you. It's crazy.
- 7:02Speaker 2: I mean, we're all feeling it, we're all wearing it.
- 7:04Speaker 3: It's pretty bad. Did we have thefts today? I don't know.
- 7:09Speaker 2: People have been walking through the store all day today.
- 7:11Speaker 2: Say didn't you see me? I don't know. I mean,
- 7:15Speaker 2: when you're so focused. I mean, the only answer you've
- 7:18Speaker 2: got for anybody is that, hey.
- 7:20Speaker 3: Man, I thought this was by two get three free.
- 7:22Speaker 3: I don't know. What do you mean?
- 7:23Speaker 2: You don't know you work here?
- 7:26Speaker 3: I don't know.
- 7:27Speaker 2: In other words, we're just so overcrowded with people. Even
- 7:29Speaker 2: at nine pm at night. The lines are like hurricane size,
- 7:33Speaker 2: meaning that they're stretched all the way through the building
- 7:35Speaker 2: up into the bar section, and people are just standing
- 7:38Speaker 2: around waiting, waiting their turn.
- 7:41Speaker 1: Please do not move. There's more CTCs right around the
- 7:44Speaker 1: corner facing no pay why because it's snowing and people
- 7:50Speaker 1: aren't coming to work. Plus no carts, no baskets. There
- 7:54Speaker 1: are too many people in this store and the inevitable.
- 7:58Speaker 1: We can't move. It's all coming up next. Hey, welcome
- 8:04Speaker 1: back to CTCs facing no pay why because it's snowing
- 8:09Speaker 1: and people aren't coming to work. There are no carts,
- 8:11Speaker 1: there are no baskets, and the snow continues to fall,
- 8:14Speaker 1: which means we're going to be open, but who's going
- 8:17Speaker 1: to show up for work? Thanks for coming back to
- 8:19Speaker 1: CTCs Transition Walk, day number two out of four.
- 8:25Speaker 2: Maybe they've up the snow opportunities to six inches now,
- 8:31Speaker 2: and it's supposed to start tonight at midnight, so I
- 8:34Speaker 2: really have no idea where we'll be standing tomorrow. What
- 8:37Speaker 2: I would like to be doing is standing inside this
- 8:39Speaker 2: force with about six inches of snow wrapped around my feet.
- 8:43Speaker 3: But there's no way I can get out of here.
- 8:45Speaker 2: I'm living on a gigantic hill next to a slow
- 8:48Speaker 2: moving stream with a beautiful lake, and as beautiful as
- 8:52Speaker 2: that is, that'd be enough to be able to stay
- 8:54Speaker 2: home right from CS. No getting out of here it
- 8:57Speaker 2: would be the problem. But more importantly, here's the biggest issue,
- 9:01Speaker 2: and I try to learn from this every single season,
- 9:03Speaker 2: and that is getting back home, especially at heartbreak. Heel,
- 9:06Speaker 2: how do I incorporate that into something like CS where
- 9:09Speaker 2: you've got so many unprotected, unwritten scripts and you've got
- 9:16Speaker 2: to deal with it. I mean, what we had to
- 9:17Speaker 2: deal with yesterday was mind blowing, and I don't know
- 9:22Speaker 2: how to explain yesterday other than let's just don't talk
- 9:25Speaker 2: about it.
- 9:26Speaker 3: I'll see you and see us.
- 9:29Speaker 2: No pucking spots all the different holidays, thunderstorm warnings, even
- 9:35Speaker 2: winter storm warnings. I've never had to walk a block
- 9:38Speaker 2: and a half completely outside the shopping center in order
- 9:41Speaker 2: to get to the grocery store because there's that.
- 9:44Speaker 3: Many people here. I would say, I really don't.
- 9:49Speaker 2: I think people are reacting in a secure kind of
- 9:53Speaker 2: a way, in the way that they need their comfort,
- 9:55Speaker 2: they need their security. But it's like, like I talked
- 9:58Speaker 2: about yesterday, where the hell getting money for this?
- 10:00Speaker 3: Are you getting a bankload on this? What's happening? You know?
- 10:05Speaker 2: Maybe it's my northern South, but my god, it's been
- 10:07Speaker 2: forty one years since I've been to the state of Montana.
- 10:09Speaker 2: I don't remember anybody back home in Montana forty one
- 10:12Speaker 2: years ago freaking out as much as these people in
- 10:15Speaker 2: the South do today.
- 10:16Speaker 3: It's worse, you know.
- 10:17Speaker 2: Look, I mean, I don't want to sit here and
- 10:19Speaker 2: bore you with ten billion people that are standing in line,
- 10:22Speaker 2: that have got baskets that are overflowing. I realized forty
- 10:25Speaker 2: ten inches of snow, but it's not guaranteed. But people think, well,
- 10:29Speaker 2: if they said ten inches. In my heart, that's thirty inches,
- 10:33Speaker 2: and that means we're going to be out for months.
- 10:35Speaker 3: That's how Southerner thinks. Everybody wants baskets.
- 10:40Speaker 2: If they don't have shopping carts, they want baskets. Well,
- 10:43Speaker 2: all the shopping carts are used, all the baskets are
- 10:45Speaker 2: in use, everything is in use.
- 10:47Speaker 3: And people are thinking, well, you're just a jerk. You know.
- 10:51Speaker 3: You try to keep your calm, you try to keep
- 10:52Speaker 3: your peace, you try to keep everything going.
- 10:54Speaker 2: Forward motion, and these people just end up getting out
- 10:58Speaker 2: your skin and deal with that last night.
- 11:00Speaker 3: I have to deal with it today. It just will
- 11:02Speaker 3: not in at all.
- 11:04Speaker 2: CTS Pet peeve of the Week the person that puts
- 11:08Speaker 2: a lot of stuff inside their cart.
- 11:10Speaker 3: We're talking three to four hundred dollars with the stuff
- 11:11Speaker 3: in their.
- 11:12Speaker 2: Cart, and they throw all the light stuff on the
- 11:15Speaker 2: bottom and all the heavy stuff on top, and then
- 11:18Speaker 2: they wonder why they've got Don detergent spread.
- 11:20Speaker 3: All over their food. I don't care what you're doing
- 11:24Speaker 3: with your Don detergent.
- 11:25Speaker 2: So if you might like that smell, you might like
- 11:27Speaker 2: that taste, But when it's on my floor on a
- 11:29Speaker 2: very busy day like this, now we have a problem.
- 11:33Speaker 2: In years past, our general manager would be seen on
- 11:36Speaker 2: the floor either bagging or would be on a register
- 11:39Speaker 2: doing some work, and you know, bust an ass, because
- 11:42Speaker 2: that's that's how you create a solidarity, that's how there's
- 11:45Speaker 2: a unity with your team workers. Because while we're sweating
- 11:48Speaker 2: like fucking pigs out here and we're trying to get
- 11:50Speaker 2: all these people through these lines as quickly as possible,
- 11:54Speaker 2: where's the general manager? Where's the GM? Holda let me
- 11:58Speaker 2: ask one more time. Is the g even here? Where's
- 12:02Speaker 2: the solidarity? Where's the unity? It ain't happening. And if
- 12:05Speaker 2: you don't think that doesn't get under the skin of
- 12:07Speaker 2: each and every one of the players that are on
- 12:09Speaker 2: this team. That's exactly what's on our mind. Not a negative,
- 12:13Speaker 2: not a negative, just giving you an update. Eight fifteen pm.
- 12:17Speaker 2: The registers are wide open. The line to go through
- 12:19Speaker 2: those registers is stretching from lane number one to lane
- 12:24Speaker 2: number nine. In other words, lane meaning.
- 12:26Speaker 3: All the food.
- 12:27Speaker 2: So it's going all the way through the store, it's
- 12:29Speaker 2: going all the way through the bar. There's no letting
- 12:32Speaker 2: up at all. And so we're tired, we're exhausted, we're upset.
- 12:37Speaker 2: We all want to cry. We all want to cry.
- 12:39Speaker 2: If you're in retail, you know exactly what the fuck
- 12:42Speaker 2: I'm talking about right now, and you know, and they're
- 12:44Speaker 2: you know, very rarely do we hear a thank you
- 12:46Speaker 2: or hey, way to go, or anything like that. And
- 12:48Speaker 2: that's when you just kind of bite your tongue and
- 12:50Speaker 2: just say fuck it, Just fuck it. Transition walk day
- 12:55Speaker 2: number three out of four. Yeah, I don't know if
- 12:57Speaker 2: this was going to happen or not. Is falling. It
- 13:01Speaker 2: is starting to add up at a lot of accumulation.
- 13:05Speaker 2: One of the things that happened in the forest today
- 13:07Speaker 2: that I did not expect, but yet I did. I'm
- 13:09Speaker 2: a lot smarter than that, but it's having too much confidence.
- 13:13Speaker 2: Is that my wife and I were walking through the
- 13:15Speaker 2: snow with Jazzy today, the disaster artist of a dog,
- 13:19Speaker 2: and because there's so much snow on the ground you
- 13:21Speaker 2: don't see the ice below from last week's storm, and
- 13:24Speaker 2: she took a hard fall, I mean seriously out of control.
- 13:28Speaker 2: I hit my head on the forest floor, hard fall.
- 13:32Speaker 2: So now I'm doing everything I can to keep her awake,
- 13:35Speaker 2: to make sure that there's not a concussion here, to
- 13:36Speaker 2: look at her eyes, to do everything you're supposed to do.
- 13:39Speaker 3: It's happening. It really is. I mean, the snow is
- 13:41Speaker 3: coming down. They said it would.
- 13:43Speaker 2: I was doubting, but the amazing amount of people that
- 13:46Speaker 2: we went through in the two days that I was
- 13:47Speaker 2: there too, just just blows my ass away. I mean
- 13:50Speaker 2: it's like, come on, people, you don't have to freak
- 13:52Speaker 2: out this much transition walk Dan number four had a
- 13:58Speaker 2: four yesterday was canceled base of snow. Today we have
- 14:02Speaker 2: eleven inches of white powder on this forest floor.
- 14:08Speaker 3: Blows me away.
- 14:08Speaker 2: The last time we had this much snow, it was
- 14:10Speaker 2: back in two thousand and four. I'm a daily writer,
- 14:12Speaker 2: so I've got all this stuff documented.
- 14:14Speaker 3: Now.
- 14:14Speaker 2: The question is do I have the courage to go
- 14:17Speaker 2: into where these books are and read about this guy
- 14:20Speaker 2: of two thousand and four versus this sky of twenty
- 14:23Speaker 2: twenty six. Am I going to make it to the store.
- 14:25Speaker 3: I don't know. I really don't know.
- 14:27Speaker 2: The high today is supposed to be thirty two, which
- 14:28Speaker 2: is above freezing, which means we would lose a lot
- 14:30Speaker 2: of this. But when will it hit thirty two versus
- 14:34Speaker 2: when am I supposed to arrive at the store itself?
- 14:37Speaker 3: So I'll keep you posting on this.
- 14:39Speaker 2: But right now we woke up to ten degrees. It'll
- 14:41Speaker 2: be five degrees tonight, so ice is definitely prevalent. Lee
- 14:45Speaker 2: fell yesterday. She hit her head really hard on the concrete.
- 14:49Speaker 2: So yeah, it's a little little dangerous out here.
- 14:53Speaker 1: There you have it, another exciting edition of CTCs. The
- 14:57Speaker 1: Upside Downs to Twist, the spins, the slips, the falls,
- 15:00Speaker 1: the oh my god, can you believe it, they're freaking
- 15:02Speaker 1: out again. The snow, the dry spells, the well, whatever
- 15:06Speaker 1: else you want to throw into the mix here, it's
- 15:08Speaker 1: always taking place. Hey, do me a favor. Let us
- 15:11Speaker 1: hear your stories at your workplace. Let us see the
- 15:14Speaker 1: wizard behind your curtain. Basically, that's my way of saying, dude,
- 15:18Speaker 1: create a podcast. Man, This is where conversations actually begin.
- 15:21Speaker 1: I'll see you next week on CTCs.