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WestJet Reverses Seat Cuts to Fix Legroom | Calgary News
WestJet is undoing its controversial 2023 move to squeeze more seats onto planes, admitting the cramped layout hurt customer trust and sparked backlash — including a viral video of a passenger struggling to fit. The airline is reverting to a standard 174-seat configuration with 30 inches of legroom, adding free Wi-Fi, adjustable headrests, and charging ports. While some planes still sport Sunwing or Swoop livery, those will be updated by year’s end. Originally slated for completion by fall 2023, the rollout has been delayed — but experts say this reversal is vital for rebuilding WestJet’s…
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