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Alexa Is Listening, Nurses Are in High Demand and Junk Fees · The Bill Handel Show

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  Speaker 1: You're listening to KFI AM640, the Bill Handel Show on
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  Speaker 1: demand on the iHeartRadio app.
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  Speaker 2: All the latest on gadgets and stuff with KFI's resident
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  Speaker 2: handsome nerd.
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  Speaker 3: It's Tech Tuesday with Rich DeMuro. It is a Tech Tuesday,
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  Speaker 3: October 20th, two weeks from today, the midterms. And, of course,
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  Speaker 3: we're going to gear up and talk about that more
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  Speaker 3: and more. And it is really heating up. Now, because
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  Speaker 3: it's Tuesday and it's 8 o'clock, it is time for
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  Speaker 3: our tech segment with Rich DeMuro. Rich heard every Saturday
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  Speaker 3: right here on KFI at 11 a.m. to 2 p.m.
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  Speaker 3: Rich on Tech. And he's on Instagram at Rich on Tech.
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  Speaker 3: There you go. Rich, do I have that right?
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  Speaker 4: You got it. Rich on Tech on Instagram. Yep.
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  Speaker 3: There you go. All right. We have a few things
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  Speaker 3: to cover and some I kind of think are interesting,
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  Speaker 3: a little history on one of them. You toured one
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  Speaker 3: of a tiny homes or lots of them out there,
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  Speaker 3: but this is Boxable, which is a little bit different.
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  Speaker 3: So tell me about that.
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  Speaker 4: Yeah, so this is a company out of Las Vegas.
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  Speaker 5: I visited their facility about five years ago, and the
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  Speaker 5: promise is that they build these houses at their facility,
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  Speaker 5: the manufacturing plant, and then they fold them up and
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  Speaker 5: ship them to your backyard, crane it over the other houses,
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  Speaker 5: and then unfold it.
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  Speaker 4: So the idea is that they can build.
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  Speaker 5: These things quickly, cheaply, and then you can get it
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  Speaker 5: installed quicker than, say, having someone construct this thing in
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  Speaker 5: your backyard. So took me a couple years but i
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  Speaker 5: kept asking them i said hey i want to see
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  Speaker 5: one of these in action i want to go to
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  Speaker 5: someone's backyard and so finally they found me someone in
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  Speaker 5: long beach that was willing to let me come and
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  Speaker 5: see this thing and just as advertised it looked exactly
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  Speaker 5: like the model i'd seen five years ago it was
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  Speaker 5: built in las vegas they brought it to their backyard
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  Speaker 5: it was great it's got a you know dining room
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  Speaker 5: it's got sorry it's got a kitchen a living room
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  Speaker 5: a bedroom and a bathroom all in about 360 square feet.
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  Speaker 4: And the woman really liked it.
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  Speaker 5: She said it cost about $ 65, 000. And then, of course,
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  Speaker 5: the permitting was the biggest headache because the city said,
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  Speaker 5: we've never seen anything like this before. We have a
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  Speaker 5: lot of questions and we have a lot of ways
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  Speaker 5: that we want you to do this that, you know,
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  Speaker 5: don't necessarily happen overnight.
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  Speaker 4: But right, of course, pretty interesting.
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  Speaker 3: OK, a couple of questions I have. First of all,
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  Speaker 3: $ 65, 000 and that's delivered to your door, which is an
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  Speaker 3: amazing price. even if you're building something at 380 square feet.
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  Speaker 3: I mean, there's no way you're going to be able
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  Speaker 3: to do that. Now, I'm assuming foundations have to be poured.
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  Speaker 3: Of course, electricity has to be brought in. Sewer lines
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  Speaker 3: have to be hooked up. Is that inclusive of all
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  Speaker 3: those ancillary charges?
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  Speaker 4: Great question.
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  Speaker 5: So the $ 60, 000 is literally for the casita itself. I
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  Speaker 5: do not believe that even includes shipping to your place
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  Speaker 5: because there are some information on the website about how
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  Speaker 5: much it costs per mile to ship it to you.
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  Speaker 5: So if you want the whole turnkey solution, you're talking about.
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  Speaker 4: $ 150, 000.
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  Speaker 5: And that means the company will do everything, shipping, permits,
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  Speaker 5: site work, installation. And that's really closer, I think, what
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  Speaker 5: the woman I spoke with said it costs for her
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  Speaker 5: to get this thing installed.
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  Speaker 4: I think she said about $ 130, 000 all said and done.
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  Speaker 3: Which is still an extraordinarily good price for getting a
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  Speaker 3: standalone building, which I assume has all the amenities, well-constructed.
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  Speaker 3: In modular homes in general, I mean, the idea of
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  Speaker 3: shipping a home to your house and then putting it
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  Speaker 3: in with crane, even if it's modular, so it's just
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  Speaker 3: a little bit more complex. It makes a lot of
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  Speaker 3: sense when you're talking about effort, time, money. Did you
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  Speaker 3: know what? Well, I'm sure you did. But Sears catalog
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  Speaker 3: at one point, I think back in the 30s, you
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  Speaker 3: could buy a home. It was a kit that they
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  Speaker 3: shipped to you and you get to put together like
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  Speaker 3: an erector set.
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  Speaker 5: And, you know, yeah.
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  Speaker 4: Yeah.
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  Speaker 3: It was just fascinating stuff.
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  Speaker 5: Go ahead. I've heard people that, yeah, they like, whenever
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  Speaker 5: I do this story, cause I did it, you know,
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  Speaker 5: the five years ago, it got a lot of attention.
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  Speaker 5: I did it yesterday on TV. It got a ton
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  Speaker 5: of attention. Uh, people are fascinated.
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  Speaker 4: By this idea.
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  Speaker 5: And yes, some people did mention to me that this
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  Speaker 5: is not a new concept. This has been going on forever,
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  Speaker 5: but I think Bill, we're getting to the, the, the
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  Speaker 5: idea here is that like construction is dirty.
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  Speaker 4: It's messy. It's complicated.
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  Speaker 5: But if you can order this thing on a website
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  Speaker 5: and have it in your backyard by the end of
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  Speaker 5: the week, I mean, similar to what amazon has done
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  Speaker 5: for shipping this is not going to be something that
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  Speaker 5: happens quickly or overnight it's been five years that i've
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  Speaker 5: been tracking this company and yeah they're still.
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  Speaker 4: Ramping up when they when i asked them how many
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  Speaker 4: of these.
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  Speaker 5: Things you actually have in people's backyards they said several
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  Speaker 5: you know a couple hundred so now i will tell
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  Speaker 5: you just given the interest i've seen from people you're
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  Speaker 5: talking they could probably be selling tens of thousands of
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  Speaker 5: these things a week But I think the process is
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  Speaker 5: a lot more complicated and messy than just shipping something
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  Speaker 5: from Amazon to your front door and leaving it there.
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  Speaker 4: This is a house that you have to put in.
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  Speaker 5: You got to think about all the logistics around that
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  Speaker 5: when it comes to, like you said, electrical, sewage, you know,
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  Speaker 5: permits and making sure you have everything that's on the
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  Speaker 5: up and up with the city that you live in.
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  Speaker 5: But the idea over time is that this would become
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  Speaker 5: very inexpensive and very quick.
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  Speaker 3: Yeah, the idea is great. Talking about Amazon, there's a
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  Speaker 3: new device that records everything it hears. Why would anybody
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  Speaker 3: want that ever, especially at your home, for example? We
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  Speaker 3: got rid of Alexa, by the way, at our house,
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  Speaker 3: just because Linz is so paranoid. And rightly so. We'll
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  Speaker 3: say something and all of a sudden, you know, it'll
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  Speaker 3: pop up on the computer, an ad for whatever we
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  Speaker 3: are talking about. So let's talk about that for a moment.
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  Speaker 5: Yeah, my wife and I were looking at cruises the
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  Speaker 5: other day, which I've never been on one. But we
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  Speaker 5: were talking about, you know, the idea of going on
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  Speaker 5: an Alaska cruise. And I'm not kidding. We didn't, you know,
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  Speaker 5: we didn't even type this into the Internet. Like we
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  Speaker 5: actually had my AI chatbot look it up. And next
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  Speaker 5: thing you know, on our Instagram, there's an ad for
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  Speaker 5: Holland America or whatever cruise line that we are looking at.
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  Speaker 5: I mean, it is uncanny that these companies somehow figure
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  Speaker 5: out everything that you're interested in and show you those ads.
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  Speaker 4: But this idea, this is from Amazon. This is a
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  Speaker 4: device called B.
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  Speaker 5: And I wanted to bring you in on this because
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  Speaker 5: I think there's a lot of. thoughts about this idea
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  Speaker 5: of ambient, always on listening. And there's so many of
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  Speaker 5: these devices that are coming into the market. And we
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  Speaker 5: have to think about as a society, like, are we
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  Speaker 5: okay with being listened to at all times, whether we
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  Speaker 5: give our permission for that or not? Like if you're
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  Speaker 5: having a conversation with someone, they're wearing this thing on
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  Speaker 5: their wrist, it listens to everything you say. And then
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  Speaker 5: it gives them a summary at the end of the day.
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  Speaker 5: And Amazon has two new products that do this.
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  Speaker 4: It's Bee Eclipse.
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  Speaker 5: There's also an app I'm testing on the Apple Watch
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  Speaker 5: called Ambi. There's also a device called Plod that I've
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  Speaker 5: seen doctors wearing. And then, of course, the Apple Watch
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  Speaker 5: is getting this very same feature. And the idea is
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  Speaker 5: all the same, is at the end of the day,
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  Speaker 5: all this information from throughout your day, all the conversations
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  Speaker 5: you have are fed into AI to give you the
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  Speaker 5: rich insights on your life and also help you to
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  Speaker 5: remember to do things and, of course, tell people happy
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  Speaker 5: birthday and all that.
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  Speaker 2: Right.
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  Speaker 3: In the meantime, they have the information of what you're saying.
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  Speaker 3: So here's a scenario. At a certain point in the day,
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  Speaker 3: usually in the evening, someone screams, oh, God, at home.
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  Speaker 3: So either you get an ad for a nearest address
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  Speaker 3: for the nearest church or a marital aid. One of
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  Speaker 3: the two.
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  Speaker 4: Well, I mean, this is this is the thing.
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  Speaker 5: It's like this privacy, the idea of privacy, like you
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  Speaker 5: have to be very clear on your privacy policy with
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  Speaker 5: these things. I will tell you, a lot of them
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  Speaker 5: are trying to do what's called transcription.
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  Speaker 4: They record it.
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  Speaker 5: They actually don't save the recording in any way. It
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  Speaker 5: kind of the audio fluctuates. and then gives you the transcript,
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  Speaker 5: and then it deletes the recording on the other end.
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  Speaker 5: So that's kind of like what you want, ideally. But,
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  Speaker 5: of course, there's still a transcript, and that audio, does
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  Speaker 5: it really disappear?
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  Speaker 4: You have to be sure.
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  Speaker 3: Yeah, and I'm sure a lot of people in this
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  Speaker 3: day and age have some real questions about that. All right,
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  Speaker 3: let's go ahead and take a break. We'll come back
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  Speaker 3: in a few more topics with Rich coming right up.
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  Speaker 2: You're listening to Bill Handel On Demand from KFI AM640.
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  Speaker 3: Back we go with Rich DeMuro, our tech segment every Tuesday.
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  Speaker 3: Rich on tech here at KFI, 11 a.m. to 2 p.m.,
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  Speaker 3: Instagram at Rich on Tech. Rich, a couple of things
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  Speaker 3: I want to talk about. And one of them is
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  Speaker 3: an app to help you clean up your camera roll.
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  Speaker 3: But AI does that. Lindsay does that. She puts together
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  Speaker 3: all of her videos and puts together all of her film.
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  Speaker 3: And it's all done that with AI. What does this
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  Speaker 3: do that Claude doesn't?
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  Speaker 5: Well, I mean, look, there's a million and one ways
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  Speaker 5: to do this. When I'm looking at something to clean
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  Speaker 5: up your camera roll, I want to make sure that
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  Speaker 5: it is locally processed because you don't necessarily want all
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  Speaker 5: of your photos going into some random cloud somewhere if
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  Speaker 5: you're using like one of these random apps that you
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  Speaker 5: download from the app store.
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  Speaker 4: So there's a.
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  Speaker 5: Million and one so-called cleaner apps. to help you free
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  Speaker 5: up space on your phone and to, you know, clean
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  Speaker 5: up your camera roll, get rid of blurry pictures. But
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  Speaker 5: I want one that is doing everything locally. So that's
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  Speaker 5: not sending all your information off to some cloud somewhere.
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  Speaker 5: And who knows how that's used. So I discovered this
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  Speaker 5: app called Flick, F-L-I-C. And yes, it does use AI.
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  Speaker 5: So that's in the name. But here's the difference. They're
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  Speaker 5: actually using Apple's onboard processing. So it means that everything
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  Speaker 5: is happening on your phone.
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  Speaker 4: It is not leaving your device.
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  Speaker 5: This would actually work if you had your phone in
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  Speaker 5: airplane mode. And it's kind of like Tinder for your
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  Speaker 5: camera roll. So every day you get, I believe it's
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  Speaker 5: 50 swipes. You can swipe left to delete a photo.
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  Speaker 5: You can swipe right to keep the photo. You can
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  Speaker 5: swipe up to keep it in your favorites. And so
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  Speaker 5: the idea here, and I do this myself without an app,
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  Speaker 5: but every kind of day or at the end of
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  Speaker 5: every week, I will go through my camera roll and
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  Speaker 5: just kind of get rid of the pictures that are nonsense,
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  Speaker 5: the mistakes, the duplicates, the blurry ones. And so instead
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  Speaker 5: of waiting five years to do this, You would do
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  Speaker 5: this on a daily basis, and this app helps you
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  Speaker 5: do that.
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  Speaker 3: Now, how extensive is it? For example, back we go
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  Speaker 3: to what's happening at home, and Lynn's use is Clawed.
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  Speaker 3: We just went on vacation and she took 4,000 photos.
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  Speaker 3: I'm not exaggerating. Videos and photos. We were in Africa
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  Speaker 3: and I took a couple hundred and she is now
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  Speaker 3: segregating those photos by day and by camp. And will it–
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  Speaker 3: choose the best ones and get rid of duplicates. Uh, how,
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  Speaker 3: how far does that go in dealing with the photos?
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  Speaker 5: Yeah, it actually, it does do the duplicates.
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  Speaker 4: And it will go and help you get rid of
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  Speaker 4: the bad ones. That's what I like about it.
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  Speaker 5: There's, there's just like a whole bunch of features that
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  Speaker 5: it has. Now, obviously some of this is paid. So,
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  Speaker 5: I mean, you get, you know, like I said, the
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  Speaker 5: 53 swipes a day, it also does this thing.
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  Speaker 4: Called your best 25.
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  Speaker 5: So it's actually going through your camera roll and all
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  Speaker 5: these systems use similar They look for things like smiles
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  Speaker 5: and good sunsets and stuff like that to help it
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  Speaker 5: figure out what the best pictures are, quote unquote. But again,
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  Speaker 5: it's a computer figuring that out, so it's not like
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  Speaker 5: a human. But it can also help you find your
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  Speaker 5: best photos. So it does this thing called Your Best 25,
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  Speaker 5: and it will help you find your best 25 pictures
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  Speaker 5: that you have not favorited. And it actually also puts
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  Speaker 5: your photos into groups by month. And so it'll say,
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  Speaker 5: here's your best photos of January, February, March, April. So look,
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  Speaker 5: a lot of these things, there's many tools that can
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  Speaker 5: do this. And there's, you know, probably get a hundred
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  Speaker 5: emails from people saying, here's my method.
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  Speaker 4: There are many ways of doing this.
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  Speaker 5: When I find something that I personally like and I
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  Speaker 5: think is actually doing it better than other products out there,
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  Speaker 5: I'm just going to highlight it because I want people
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  Speaker 5: to know about it. But yes, you can continue using
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  Speaker 5: whatever way that works for you. I'm just highlighting some
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  Speaker 5: of these apps that I think do a better job
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  Speaker 5: than some of the junky apps out there.
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  Speaker 3: Yeah, it's one of those things that I want to
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  Speaker 3: talk about also for just a moment because we don't
• 12:16
  Speaker 3: have that much time left. And that is obviously they
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  Speaker 3: monetize it on a subscription basis here. It's like a
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  Speaker 3: drug dealer. That first hit of heroin is free and
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  Speaker 3: now you get to pay for the rest. And I'm
• 12:27
  Speaker 3: assuming that's a horrible analogy. I've just accused them of
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  Speaker 3: being drug dealers. It's I'm assuming that beyond that 50,
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  Speaker 3: what are we talking about? Subscription? What does it do?
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  Speaker 3: And how much is it per month? If you have
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  Speaker 3: that information.
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  Speaker 5: Yes, and I'm very cognizant of this because, yes, every
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  Speaker 5: app starts.
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  Speaker 4: Out, here, use it for five days, seven days. It's unlimited.
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  Speaker 5: And sometimes it's very unclear what the paid features are
• 12:54
  Speaker 5: and what the free features are.
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  Speaker 4: So before I ever talk about an.
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  Speaker 5: App, I talk to the developer and say, hey, what
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  Speaker 5: do people get for free? What do they get for paid?
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  Speaker 5: Because I'm not just sitting here trying to– there's a
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  Speaker 5: million apps that you can pay for that do things.
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  Speaker 5: I like this one because it does give you that
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  Speaker 5: level of free. But if you do choose to go lifetime,
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  Speaker 5: which I love that they have a lifetime membership, anywhere
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  Speaker 5: from $ 25 to $ 50, depending on, you know, when you
• 13:18
  Speaker 5: sign up, sometimes they say, hey, one-time deal, $ 25 for the.
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  Speaker 4: Rest of your life. You can use this app, which
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  Speaker 4: I like. Yeah, no, that's great. If you pay weekly
• 13:27
  Speaker 4: or monthly or something like that. No, I got it.
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  Speaker 3: That makes sense.
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  Speaker 4: It's reasonable.
• 13:30
  Speaker 3: Yeah, that is. That's palatable.
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  Speaker 1: All right, Rich.
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  Speaker 3: We'll catch you this weekend at 11 o'clock right here
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  Speaker 3: on KFI. You have a good one.
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  Speaker 4: Thanks, Bill.
• 13:38
  Speaker 3: All right. We are done with Rich. I love these
• 13:40
  Speaker 3: segments because he does such a great job of explaining
• 13:43
  Speaker 3: what the world of technology is about. All right. Coming up.
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  Speaker 3: We have the best medical care system in the world,
• 13:52
  Speaker 3: don't we? Yeah, we've talked about that before. I'm going
• 13:55
  Speaker 3: to tell you, well, let me put it this way.
• 13:57
  Speaker 3: You need a nurse? You may be looking for a while,
• 14:00
  Speaker 3: and I'll explain what's going on with that when we
• 14:03
  Speaker 3: come back.
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  Speaker 2: You're listening to Bill Handel On Demand from KFI AM640.
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  Speaker 3: I'm filling out my mail-in ballot as we speak. And,
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  Speaker 3: of course, since it is mail-in, it is fraud by definition. So, yes,
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  Speaker 3: I am fraudulently filling out my mail-in ballot. As a
• 14:22
  Speaker 3: matter of fact, since I am a naturalized American citizen
• 14:26
  Speaker 3: and I have been born here, even my citizenship is fraudulent.
• 14:30
  Speaker 3: Matter of fact, everything about me is fraudulent, including the show. Right, Neil?
• 14:34
  Speaker 4: Agreed.
• 14:35
  Speaker 3: Yeah, there you go. So I'm going to have, well,
• 14:37
  Speaker 3: I'll tell you how I voted next week when I
• 14:40
  Speaker 3: do my voting guide. And you can't follow it because
• 14:42
  Speaker 3: if you do, you're fired as a listener. I do
• 14:44
  Speaker 3: that every year. Okay. Now, a couple of things I
• 14:48
  Speaker 3: want to share with you. One is a simple statement
• 14:52
  Speaker 3: that we've heard over and over again. And that is
• 14:55
  Speaker 3: America has the best medical system in the world for
• 14:59
  Speaker 3: some of us. Now, if you live, for example, in
• 15:02
  Speaker 3: some rural town in Tennessee... and you eat squirrel sandwiches
• 15:06
  Speaker 3: for lunch, and the car you have is on cinder
• 15:08
  Speaker 3: blocks in the front yard, and on the veranda is
• 15:12
  Speaker 3: a couch with the springs that have sprung, you don't
• 15:15
  Speaker 3: get the best medical care out there. Just doesn't happen.
• 15:19
  Speaker 3: It's very hit or miss. Now, if you live in
• 15:22
  Speaker 3: a major city like Los Angeles, Orange County, one of
• 15:26
  Speaker 3: the big population areas in the United States, and you
• 15:31
  Speaker 3: have good insurance, that's a given, you're going to get
• 15:34
  Speaker 3: some tremendous medical care. You're probably going to get among
• 15:37
  Speaker 3: the best in the world, but that's not everybody. So
• 15:40
  Speaker 3: we've talked about that time and again, and I'm sure
• 15:43
  Speaker 3: we'll continue to do that because the political fallout, the
• 15:47
  Speaker 3: ramifications of that don't stop. Now, let's couple it with
• 15:51
  Speaker 3: a great place to work, or let me put it
• 15:55
  Speaker 3: this way. A great field in which to work in.
• 15:59
  Speaker 3: In the world of medicine, if you're going to become
• 16:01
  Speaker 3: a doctor, for example, there are jobs that are begging
• 16:06
  Speaker 3: to be filled. General practitioners, internists.
• 16:10
  Speaker 4: Why?
• 16:10
  Speaker 3: Because internists get paid the least. They work longer hours. Specialties,
• 16:16
  Speaker 3: subspecialties bake a fortune. I mean, if you're a cardiovascular
• 16:20
  Speaker 3: or pulmonary neurosurgeon, you're going to do just fine. Although,
• 16:23
  Speaker 3: you know, they don't need any more of those. What
• 16:25
  Speaker 3: they do need are general practitioners, especially out in rural areas.
• 16:29
  Speaker 3: I'll tell you what they need more than even GPs. Nurses. Nurses.
• 16:35
  Speaker 3: It is desperation time for nurses. And there's a whole bunch.
• 16:39
  Speaker 3: bunch of reasons, which I'll get into when we come
• 16:42
  Speaker 3: back after the break. But one of the big, big reasons,
• 16:46
  Speaker 3: and keep in mind, nurses make an average, well, pretty
• 16:51
  Speaker 3: close to $ 100, 000 a year. We're talking about a nurse
• 16:54
  Speaker 3: that has training, that has some experience. It's a hundred
• 16:58
  Speaker 3: grand a year to be a nurse, depending on which
• 17:00
  Speaker 3: hospital you're at or which medical system you're in. And
• 17:03
  Speaker 3: you'd think people would line up for this. Well, that
• 17:06
  Speaker 3: may be the case, but more people are leaving. The
• 17:09
  Speaker 3: nursing population in this country is decreasing dramatically. And why
• 17:14
  Speaker 3: is that? Well, because of the burnout. The burnout rate
• 17:17
  Speaker 3: of nurses are astronomical. It is one of the toughest
• 17:22
  Speaker 3: jobs that are out there. It is brutal work. The
• 17:26
  Speaker 3: hours are horrific. The abuse that nurses take. from patients.
• 17:32
  Speaker 3: Keep in mind, they're there. Doctors come in and spend
• 17:34
  Speaker 3: 10 seconds with you. Okay, how you doing? And they're done.
• 17:38
  Speaker 3: Nurses are there while you're in the hospital or dealing
• 17:41
  Speaker 3: with you and the frustrations that you have, you absolutely
• 17:45
  Speaker 3: have with our medical system, they get the brunt of it.
• 17:48
  Speaker 3: And they don't like it. And there's a big burnout
• 17:51
  Speaker 3: rate because they're asked to work longer hours. There's fewer
• 17:53
  Speaker 3: of them. The hospitals really can't afford to keep full
• 17:58
  Speaker 3: staffs on or it's very difficult. You don't want to.
• 18:01
  Speaker 3: And here's another one. When a nurse leaves the hospital,
• 18:04
  Speaker 3: it typically costs that hospital, that medical system, $ 78, 000 to
• 18:08
  Speaker 3: replace that nurse because bringing someone up to speed, that's
• 18:12
  Speaker 3: already who someone who is an RN and has some
• 18:14
  Speaker 3: experience bringing them up to speed and in terms of
• 18:17
  Speaker 3: the policies of that hospital, getting them to know what's
• 18:19
  Speaker 3: going on, getting involved in just the politics and the procedures.
• 18:24
  Speaker 3: And it is a horrible thing. And that's what's going on. Nurses,
• 18:29
  Speaker 3: high demand, quitting in droves. These are the frontline nurses.
• 18:34
  Speaker 3: So the few nurses that do remain go into their
• 18:37
  Speaker 3: super specialty where they make more money and they're not
• 18:40
  Speaker 3: caught up In dealing with, well, people that are really
• 18:44
  Speaker 3: unhappy with the medical system. Oh, by the way, I
• 18:46
  Speaker 3: don't know. Is anybody unhappy with the medical system? Today,
• 18:49
  Speaker 3: I'm off and running because I have a stye in
• 18:52
  Speaker 3: my eye and I'm going, matter of fact, I have
• 18:54
  Speaker 3: an appointment. I talk about Hoag, but I'm going to Hoag,
• 18:56
  Speaker 3: which is just down the street. And I'm a member
• 18:59
  Speaker 3: of Kaiser and I still go to Hoag.
• 19:02
  Speaker 4: Why?
• 19:03
  Speaker 3: Because urgent care there and the nursing staff there, terrific
• 19:08
  Speaker 3: because it's not a busy place. Go into an ER
• 19:12
  Speaker 3: or an urgent care center in a major city. you're
• 19:15
  Speaker 3: going to be waiting there for hours and hours. We've
• 19:18
  Speaker 3: talked about that before. And who gets the brunt of
• 19:19
  Speaker 3: all that? The nurses. The nurses do. Oh, here's another thing.
• 19:22
  Speaker 3: If you're going into an urgent care, here's what you
• 19:25
  Speaker 3: want to do because you're going to be waiting hours
• 19:27
  Speaker 3: in the waiting room. Tell them you're having a heart attack.
• 19:30
  Speaker 3: Tell him you can't breathe anymore. Say you've just been shot,
• 19:33
  Speaker 3: although they look for gunshot wounds, and unless you've been shot,
• 19:37
  Speaker 3: it's kind of difficult. If you don't have something that's life-threatening,
• 19:41
  Speaker 3: you're going to sit there for hours and hours. Last
• 19:44
  Speaker 3: time I was in urgent care, it was five hours
• 19:47
  Speaker 3: when I was at the Kaiser facility. I mean, it's crazy.
• 19:50
  Speaker 3: It is crazy. Well, Jim will tell you, and we'll
• 19:53
  Speaker 3: talk to Jim tomorrow. The best advice from an emergency
• 19:56
  Speaker 3: room physician, which Jim has been for 30 years, stay
• 19:58
  Speaker 3: out of the emergency room. Just don't go. You're better
• 20:01
  Speaker 3: off dying at home. And a lot of it is
• 20:04
  Speaker 3: all of the anger and the resentment gets hit right
• 20:07
  Speaker 3: at nurses. And that's why they're leaving so much and
• 20:10
  Speaker 3: so many numbers. All right. Junk fees. We've heard about
• 20:15
  Speaker 3: junk fees. We go to hotels, for example, airlines. Let
• 20:20
  Speaker 3: me tell you else what's being we're being hit and
• 20:23
  Speaker 3: you have no choice and you can not make a
• 20:25
  Speaker 3: choice not to go. And I'll explain when we come back.
• 20:28
  Speaker 3: We'll finish the show with that one.
• 20:30
  Speaker 2: You're listening to Bill Handel on demand from KFI AM 640.
• 20:38
  Speaker 3: I want to end with the concept of junk fees. Now,
• 20:41
  Speaker 3: we all know what junk fees are, right? Airlines use
• 20:44
  Speaker 3: junk fees like crazy. It used to be, for example,
• 20:46
  Speaker 3: that you'd get a free meal. Well, free, you'd pay
• 20:49
  Speaker 3: for it, but now you buy everything on the airlines,
• 20:53
  Speaker 3: unless you're in business class or first class. And then
• 20:56
  Speaker 3: checking in your bags. Ooh, that's a junk fee. They
• 21:00
  Speaker 3: don't tell you about that. And then if you decide
• 21:02
  Speaker 3: to sit in the emergency row, that you pay extra for.
• 21:05
  Speaker 3: You want to sit in the aisle, that you pay
• 21:07
  Speaker 3: extra for. So these are all junk fees. At least
• 21:12
  Speaker 3: we think they're junk fees. The airlines say, oh, no, no,
• 21:15
  Speaker 3: they're good fees. And then go to a hotel. Resort fees.
• 21:18
  Speaker 3: It's an old swimming pool out there. Where the hell
• 21:21
  Speaker 3: is the resort fee here? I once during COVID had
• 21:24
  Speaker 3: to stay at a hotel and the whole place was
• 21:26
  Speaker 3: shut down. Now here's your resort fee. Go what resort?
• 21:30
  Speaker 3: You can't even walk outside because the swimming pool is closed.
• 21:34
  Speaker 3: I'm sorry. It's a resort fee. 35 bucks. I'll tell
• 21:37
  Speaker 3: you what else is the junk fee now that you
• 21:40
  Speaker 3: don't know until you start renting. Junk fees for your
• 21:44
  Speaker 3: rental unit. Well, for example, pet fees, right? You pay, well,
• 21:49
  Speaker 3: in some cases, okay, you have $ 500 pet fee, which
• 21:52
  Speaker 3: is refundable, except when it's not. And a lot of
• 21:54
  Speaker 3: landlords are, not only you pay your $ 500 non-refundable, but
• 21:59
  Speaker 3: then you pay a monthly charge to keep your pet there.
• 22:01
  Speaker 3: It's a pet fee. And then they have other charges,
• 22:05
  Speaker 3: garbage fees, you know, where it used to be if
• 22:08
  Speaker 3: you ever rental included trash collection, included the gardener, included
• 22:13
  Speaker 3: your water bill. Those days are gone, even to the
• 22:16
  Speaker 3: point where, and this is the part that I love,
• 22:18
  Speaker 3: something called rubs. And that is you rent an apartment
• 22:21
  Speaker 3: in a building and the landlord says, because there's one
• 22:24
  Speaker 3: water main coming in or one electrical service coming in,
• 22:28
  Speaker 3: takes all the units and then does some kind of
• 22:32
  Speaker 3: formula based on how many square feet you have and
• 22:35
  Speaker 3: here's what you pay of the electric bill. And you
• 22:38
  Speaker 3: go on vacation. Let's say you're gone for a month.
• 22:40
  Speaker 3: I haven't used any electricity. Here's what you pay. Here's
• 22:44
  Speaker 3: the formula. Do they use it as a profit center?
• 22:47
  Speaker 3: Nobody knows. Those have become junk fees. Trash collection. Now,
• 22:53
  Speaker 3: if you rented, it was always that was included in
• 22:57
  Speaker 3: your rental. Oh, no, no, no. Now, trash collection is
• 23:01
  Speaker 3: being charged separately. All these junk fees are being charged
• 23:06
  Speaker 3: as a way of, well, just revenue. I mean, let's
• 23:09
  Speaker 3: look at the airlines. Charging for bags has become a
• 23:14
  Speaker 3: multi-billion dollar revenue call for the airlines. And it never was.
• 23:19
  Speaker 3: You never got charged. And then even the holy grail
• 23:24
  Speaker 3: of airlines and baggage, Southwest Airlines, which was the last holdout, caved.
• 23:30
  Speaker 3: And now you go on Southwest Airlines and you pay
• 23:33
  Speaker 3: for baggage. Junk fees. That's our world. Okay, we're done.
• 23:38
  Speaker 3: We're back again tomorrow. John Kobelt this afternoon with Karen
• 23:41
  Speaker 3: Bass at five o'clock. That should be fun. Gary and
• 23:44
  Speaker 3: Shannon up next. Tomorrow morning, we start again with Will
• 23:48
  Speaker 3: and Amy. Wake up call at five. Neil and I
• 23:51
  Speaker 3: jump aboard from six to nine with everybody. And then
• 23:54
  Speaker 3: Mario is here with Anne, our producer. And that's how
• 23:59
  Speaker 3: this show rolls. Not well, but it rolls. This is
• 24:03
  Speaker 3: KFI AM 640.
• 24:06
  Speaker 1: You've been listening to The Bill Handel Show. Catch my
• 24:09
  Speaker 1: show Monday through Friday, 6 a.m. to 9 a.m. and
• 24:12
  Speaker 1: anytime on demand on the iHeartRadio app.