Latest / The Ops Experts Club Podcast
118. Build the Process Before You Hire
Summary:
In this episode of the Ops Experts Club podcast, Aaron Hovivian and Terryn Turner talk through the importance of SOPs, recruiting, delegation, and building roles with clarity before hiring. They explain why businesses often feel pressure to hire quickly when things are on fire, but without clear standard operating procedures, org chart planning, and role expectations, new hires can end up walking into confusion instead of structure. The conversation highlights how SOPs help businesses become more repeatable, trainable, and scalable.
Aaron and Terryn also discuss how AI can support…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.